Download or read book Experiences and Insights written by Frank Scott and published by Balboa Press. This book was released on 2016-12-27 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is so much murkiness within each point of view that prevents each of us from seeing and experiencing, knowing, and having the correct choices to progress toward Gods desired goal. Within our true nature as divine entities, the translucent complexity is brought into a singleness: our thoughts and feelings (from physiologically based states of consciousness) Spirits and Soul-based states of awareness are unified when we are properly modulated. Most beings ignore or deny the difficulties that occur when we choose egoic points of view rather than that of the First Mind. With the former disconnected viewpoints and the resulting lack of alignment and integration of Soul, Spirit, mind, and body within our Selves, we experience in our external worlds events and actions that reflect this improper arrangement and lack of coherence, as well as the distortion derived therefrom, from moment to moment. No amount of therapy and time can disentangle the disarray, the muddle of confusion, said predicament produces in the psyche of each and all. Suffice it to say, a transitory look at the world we live in reveals to any detached observer the games and traps being created from one to the next generation. Whether actively or passively pursued, these games cause effects which cost all of us, be it emotional or monetary costs, draining our production and reducing our resource utilization, or adding to a greater tragedythe loss of direction and meaning for our-Selves.
Download or read book Customer Experience written by C. Shaw and published by Springer. This book was released on 2010-09-09 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.
Download or read book Aphantasia written by Alan Kendle and published by Dark River. This book was released on 2017 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Close your eyes and picture a sunrise. For the majority of people, the ability to visualize images - such as a sunrise - seems straightforward, and can be accomplished 'on demand'. But, for potentially some 2% of the population, conjuring up an image in one's mind's eye is not possible; attempts to visualize images just bring up darkness. Although identified back in the 19th century, Aphantasia remained under the radar for more than a century, and it was not until recently that it has been rediscovered and re-examined. It has become clear that Aphantasia is a fascinating and often idiosyncratic condition, and typically more complex than the simple absence of an ability to visualize. People with the condition - Aphants - commonly report effects upon their abilities to recreate sounds, smells and touches as well; many also struggle with facial recognition. Paradoxically, many Aphants report that when they sleep, their dreams incorporate colour images, sound, and the other senses. Put together by lead author Alan Kendle - who discovered his Aphantasia in 2016 - this title is a collection of insights from contributors across the world detailing their lives with the condition. It offers rich, diverse, and often amusing insights and experiences into Aphantasia's effects. For anyone who wishes to understand this most intriguing condition better, the book provides a wonderful and succinct starting point. Foreword by Professor Adam Zeman, Professor of Cognitive and Behavioural Neurology, University of Exeter
Download or read book Interviewing Users written by Steve Portigal and published by Rosenfeld Media. This book was released on 2023-10-17 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interviewing is easy, right? Anyone can do it… but few do it well enough to unlock the benefits and insights that interviewing users and customers can yield. In this new and updated edition of the acclaimed classic Interviewing Users, Steve Portigal quickly and effectively dispels the myth that interviewing is trivial. He shows how research studies and logistics can be used to determine concrete goals for a business and takes the reader on a detailed journey into the specifics of interviewing techniques, best practices, fieldwork, documentation, and how to make sense of uncovered data. Then Steve takes the process even further―showing the methods and details behind asking questions―from the words themselves to the interviewer’s actions and how they influence an interview. There is even a chapter on making sure that information gleaned from the research study is used by the business in such a way to make it impactful and worthwhile. Oh, and for good measure he throws in information about Research Operations. But, hey, that’s just the nuts and bolts of the book. The truly fun part is Steve’s voice and how he portrays this information through amusing anecdotes about his career, fascinating examples from other practitioners, and tips and tricks that only the most experienced UX researchers, like Steve, could come up with. As a nod to the pandemic, he offers ideas for the best way to interview someone remotely, and he also discusses personal bias―how to identify and deal with it so that it doesn’t affect interviews. Everyone will get something from this book. But beyond the requisite information, it’s simply a good read. And if you want another good read with stories galore, pick up Steve’s other book Doorbells, Danger, and Dead Batteries. "Quite simply the best book on when, why, and how you should conduct user interview studies." —Elizabeth F. Churchill, PhD, Senior Director, Google Who Should Read This Book? Anyone and everyone who is interested in finding out what makes their business tick, i.e., who their users are. Anyone and everyone who wants to learn how to interview and listen to people. Anyone and everyone, including CEOs, user researchers, designers, engineers, marketers, product managers, strategists, interviewers, and you. Takeaways User research is key for companies to include in their design and development process. The best way to do user research is through interviewing users and determining their needs. Interviewing can identify what could be designed or what is actually a problem. Teams who meet their users face-to-face will build better products. Field research takes a lot of preparation to be successful―and a solid plan in advance. There are critical techniques and frameworks for mapping human behavior. A good interviewer always puts their participants at ease. If you ask the right questions, you’ll get the right answers. A smart interviewer checks their worldview at the door. To establish a rapport with your interviewee, listen and don’t be judgmental. Research data is a combination of analysis and synthesis. The importance of research analysis must be continually highlighted and emphasized to the powers that be.
Download or read book Perception Cognition Interface Cross Modal Experiences Insights into Unified Consciousness written by Aleksandra Mroczko-Wąsowicz and published by Frontiers Media SA. This book was released on 2017-01-26 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present Research Topic explores closely related aspects of mental functioning, namely an interplay between perception and cognition, interactions among various sensory modalities, and finally, more or less unified conscious experiences arising in the context of these relations. Contributions emphasize a high flexibility observed in perception and may be seen as potential challenges to the traditional modular architecture of perceptual systems. Although the articles describe different phenomena, they follow one common theme - to investigate broadly understood unified experience - by studying either perception-cognition integration or the integration between sensory modalities. These integrative processes may well apply to subpersonal unconscious representations. However, the aim here is to approach phenomenal experience and thus a straightforward way of thinking about it is in terms of conscious perception. Putting together scientific and philosophical concerns, this special issue encourages extending the study of perceptual experience beyond the single sense perception to advance our understanding of the complex interdependencies between different sensory modalities, other mental domains, and various kinds of unifying relations within conscious experience. It exhibits a remarkable need to study these phenomena in tangent, and so, the authors examine a variety of ways in which our perceptual experiences may be cross-modal or multisensory, integrated, embodied, synesthetic, cognitively penetrated, or otherwise affected by top-down influences. The Research Topic comprises theoretical and empirical contributions of such fields as philosophy of mind, cognitive science, psychology, and neuroscience in the form of hypothesis and theory articles, original research articles, opinion papers, reviews, and commentaries.
Download or read book Customer Science Behavioral Insights for Creating Breakthrough Customer Experiences written by Alexander Chernev and published by Cerebellum Press. This book was released on 2022-08-01 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the strategic principles that define the customer experience. Building on the recent findings in the domains of behavioral economics and social psychology, Customer Science discusses the customer experience from three different perspectives: what customers do—how they identify a problem, seek a solution, and interact with the offering; what they think and feel during this process—how they evaluate different market offerings; and what motivates their behavior—why they act the way they do. In this context, it examines all components of the customer experience—from activating a need to buying a company’s offerings, to becoming a loyal customer and advocate for the company. The different stages of customer interaction with the company and its offerings are presented in the form of a customer experience map, which functions as the organizing principle for this book. The customer experience map is the blueprint for understanding the different stages of the customer experience and facilitating managerial decision making at each stage. The customer experience map is also the foundation of the customer experience canvas, a practical tool to identify the key questions managers should ask as they strive to create impactful customer experiences.
Download or read book Experience Marketing written by Bernd Schmitt and published by Now Publishers Inc. This book was released on 2011 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experience Marketing examines a new and exciting concept that is of interest to academics and marketing practitioners who have come to realize that understanding how consumers experience brands, and how to provide appealing brand experiences for them, is critical for differentiating their offerings in a competitive marketplace. Understanding consumer experiences is a core task for consumer research, but consumer and marketing research on experience is still emerging. Experience Marketing reviews and discusses experience research conducted in various disciplines and in sub-disciplines of marketing. The author begins with an exploration of the experience concept itself. What do we mean by "experience"? What are consumer experiences? How are they different from other established constructs in our field? Next, this monograph reviews the key concepts of experience marketing and provides empirical research findings that shed light on consumer insights on experiences. It also examines the strategic management and marketing literature on customer experience and the practical frameworks for managing experiences. Finally, it explores an exciting emerging area of research-the interface of consumer experience and happiness.
Download or read book Seeing What Others Don t written by Gary Klein and published by PublicAffairs. This book was released on 2013-06-25 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Insights -- like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA -- can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little about when, why, or how insights are formed -- or what blocks them. In Seeing What Others Don't, renowned cognitive psychologist Gary Klein unravels the mystery. Klein is a keen observer of people in their natural settings -- scientists, businesspeople, firefighters, police officers, soldiers, family members, friends, himself -- and uses a marvelous variety of stories to illuminate his research into what insights are and how they happen. What, for example, enabled Harry Markopolos to put the finger on Bernie Madoff? How did Dr. Michael Gottlieb make the connections between different patients that allowed him to publish the first announcement of the AIDS epidemic? What did Admiral Yamamoto see (and what did the Americans miss) in a 1940 British attack on the Italian fleet that enabled him to develop the strategy of attack at Pearl Harbor? How did a "smokejumper" see that setting another fire would save his life, while those who ignored his insight perished? How did Martin Chalfie come up with a million-dollar idea (and a Nobel Prize) for a natural flashlight that enabled researchers to look inside living organisms to watch biological processes in action? Klein also dissects impediments to insight, such as when organizations claim to value employee creativity and to encourage breakthroughs but in reality block disruptive ideas and prioritize avoidance of mistakes. Or when information technology systems are "dumb by design" and block potential discoveries. Both scientifically sophisticated and fun to read, Seeing What Others Don't shows that insight is not just a "eureka!" moment but a whole new way of understanding.
Download or read book The Experience of Insight written by Joseph Goldstein and published by Buddhist Publication Society. This book was released on 2008-12-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every so often, a book appears that has a special value for people who are students of the nature of reality. Joseph Goldstein teaches meditation as a method of experiencing things as they are, entering the remarkable flow of the mind/body process. This work, comprised of unusually clear instructions and discourses given during a 30-day Vipassana meditation retreat, is a day-to-day journey into Mind.
Download or read book From Equity Insights to Action written by Andrea M. Honigsfeld and published by Corwin Press. This book was released on 2021-07-31 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your Greatest Assets are Right Before Your Eyes: Your Multilingual Learners! Equity for multilingual learners (MLLs) means that students’ cultural and linguistic identities, backgrounds, and experiences are recognized as valued, rich sources of knowledge and their academic, linguistic, literacy, and social–emotional growth is ensured to the fullest potential. This ready-to-use guide offers practical, classroom-level strategies for educators seeking thoughtful, research-informed, and accessible information on how to champion equity for MLLs in a post-COVID era. Focused on the deliberate daily actions that all teachers of multilingual learners can take, this resource guide captures a compelling advocacy framework for culturally and linguistically responsive equity work, including Authentic examples of how educators understand and support MLLs through an equity lens Student portraits of multilingual learners’ experiences Accessible answers to essential how-to questions Robust professional learning activities Access to print and online resources for additional information Thoughtful probes throughout the guide help teachers develop student agency and foster pathways in their own practice and communication with multilingual learners.
Download or read book Stories of Pain Trauma and Survival written by Sarah E. Meisinger and published by N A S W Press. This book was released on 2009 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is filled with anecdotal examples of social work with individuals and groups in a variety of settings that include nonprofit agencies, child welfare services, and veteran's health care. Each story is followed by the author's personal and professional insights on how these experiences have informed her practice. She created this work in response to the need for undergraduate and graduate students to hear about real-life experiences working with traumatized clients and for new social workers experiencing the "baptism by fire" as they enter the profession. The author's main message to all social workers is that they can be more effective by getting "back to basics" and staying in touch with the core values of the profession. She notes that one of the most important services that social workers can provide is to be fully present in "witnessing the pain" of a traumatized client. She feels that the self-knowledge and compassion that emerge from this mindfulness make all the difference in working with clients who are overwhelmed by difficult circumstances.
Download or read book Elevating the Human Experience written by Amelia Dunlop and published by John Wiley & Sons. This book was released on 2021-10-26 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal bestseller Have you ever struggled to feel worthy at work? Do you know or lead people who do? When Amelia Dunlop first heard the phrase "elevating the human experience" in a leadership team meeting with her boss, she thought, "He is crazy if he thinks we will ever say those words out loud to each other much less to a potential client." We've been conditioned to separate our personal and professional selves, but work is fundamental to our human experience. Love and worth have a place in work because our humanity and authentic identities make our work better. The acknowledgement of our intrinsic worth as human beings and the nurturing of our own or another's growth through love ultimately contribute to higher performance and organizational growth. Now as the Chief Experience Officer at Deloitte Digital, a leading Experience Consultancy, Amelia Dunlop knows we must embrace elevating the human experience for the advancement and success of ourselves and our organizations. This book integrates the findings of a quantitative study to better understand feelings of love and worth in the workplace and introduces three paths that allow individuals to create the professional experience they desire for themselves, their teams, and their clients. The first path explores the path of the self, an inward path where we learn to love ourselves when we show up for work, and examines the obstacles that hinder us. The second path centers around learning to love and recognize the worth of another in our lives, adding to the worth we feel and providing a source of meaning to our lives. The third path considers the community of work and learning to love and recognize the worth of those we meet every day at work, especially for those who may be systematically marginalized, unseen, or unrepresented. Drawing on her own personal journey to find love and worth at work in her twenty-year career as a management consultant, Amelia also weaves together insights from philosophers, theologians, and sociologists with the stories of people from diverse backgrounds gathered during her research. Elevating the Human Experience: Three Paths to Love and Worth at Work is for anyone who has felt the struggle to feel worthy at work, as well as for those who have no idea what it may feel like to struggle every day just to feel loved and worthy, but love people and lead people who do. It’s a practical approach to elevating the human experience that will lead to important conversations about values and purpose, and ultimately, meaningful change.
Download or read book Euthanasia Searching for the Full Story written by Timothy Devos and published by Springer Nature. This book was released on 2021-03-17 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book has been written by ten Belgian health care professionals, nurses, university professors and doctors specializing in palliative care and ethicists who, together, raise questions concerning the practice of euthanasia. They share their experiences and reflections born out of their confrontation with requests for euthanasia and end-of-life support in a country where euthanasia has been decriminalized since 2002 and is now becoming a trivial topic.Far from evoking any militancy, these stories of life and death present the other side of a reality needs to be evaluated more rigorously.Featuring multidisciplinary perspectives, this though-provoking and original book is intended not only for caregivers but also for anyone who questions the meaning of death and suffering, as well as the impact of a law passed in 2002. Presenting real-world cases and experiences, it highlights the complexity of situations and the consequences of the euthanasia law.This book appeals to palliative care providers, hematologists, oncologists, psychiatrists, nurses and health professionals as well as researchers, academics, policy-makers, and social scientists working in health care. It is also a unique resource for those in countries where the decriminalization of euthanasia is being considered. Sometimes shocking, it focuses on facts and lived experiences to challenge readers and offer insights into euthanasia in Belgium.
Download or read book Designing Experiences written by J. Robert Rossman and published by Columbia University Press. This book was released on 2019-07-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.
Download or read book They Saw Beyond Death written by Arvin S. Gibson and published by Horizon Publishers & Distributors. This book was released on 2006-03 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this important book, you will learn: - The problems associated with NDE research - The religious impact of NDEs - The difference between Mormon NDEs and other NDEs - Why the LDS community has an inordinate interest in NDEs They Saw Beyond Death will change the way you view death and help you look forward to the next life with faith and hope. By the author of Fingerprints of God: Evidences from Near-Death Studies, Scientific Research on Creation, and Mormon Theology.
Download or read book Safety Insights written by Nektarios Karanikas and published by CRC Press. This book was released on 2020-09-29 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public safety, as well as the safety of products and services, is of paramount importance and interest to individuals, organisations and society. Safety successes are achieved every second, but we take them for granted and we do not appreciate the challenges professionals meet to make the world as safe as possible. Safety failures are less frequent but become focal points of stakeholders and the public with a tendency to blame and not comprehend the context and the hard decisions professionals have to make when balancing safety with competing goals. This edited book includes case studies from industry practitioners exactly as they experience them without relying on the understanding of researchers who conduct studies and try to map the overall situation per case based on multiple interviews, observations and questionnaires. Included are case studies from the aviation, construction, oil and gas, telecommunications, transportation, health and public safety industries. They are stories told by frontline practitioners who work to keep the public safe. In each chapter, the author, based on his/her professional experience, shares two real cases, one "success" and one "failure", explaining the background and approach, and critically reflecting why his/her initiatives and activities worked or didn’t work. They are descriptive of the case, context and tools, techniques, methods and approaches followed and include the valuable safety lesson learned. This book is a forum for professionals to express and share with others their knowledge and experience usually found implicitly or hidden under formal and informal practices.
Download or read book The Transportation Experience written by William L. Garrison and published by Oxford University Press. This book was released on 2014-03 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A history of the development of transportation systems, with suggestions for further efficiency"--Provided by publisher.
