Download or read book Equality In Managing Service Delivery written by Collier, Rohan and published by McGraw-Hill Education (UK). This book was released on 1998-10-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change. She argues that to be successful, an organization must know and address the different needs and interests of its customers or clients; and the only way to fully understand the needs of a diverse public is to take account of equalities issues. This is the first book of its kind. It will enable organizations to improve their image, enhance their services, and widen their customer or client base.
Download or read book Strategic Management For The Public Services written by Joyce, Paul and published by McGraw-Hill Education (UK). This book was released on 1999-04-01 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an accessible introduction to the theory and practice of strategic management in the public sector.
Download or read book Managing Diversity in the Civil Service written by Undesa - Iias and published by IOS Press. This book was released on 2001 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Those who wish to read other papers and follow the debate between the participants, can visit the DPEPA website.
Download or read book Managing the City written by John Diamond and published by Routledge. This book was released on 2007-01-24 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taking a problem based approach to regeneration management, this exciting book examines how various issues are addressed within the areas of social and economic development and transformation.
Download or read book Equality in Water and Sanitation Services written by Oliver Cumming and published by Routledge. This book was released on 2018-07-26 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is growing acceptance that the progress delivered under the Millennium Development Goal target for drinking water and sanitation has been inequitable. As a result, the progressive reduction of inequalities is now an explicit focus of the Sustainable Development Goal (SDG) targets, adopted in 2015, for universal access to drinking water, sanitation and hygiene (WASH). This shift in focus has implications for the way in which the next generation of WASH policies and programmes will be conceived, designed, financed and monitored. This book provides an authoritative textbook for students, as well as a point of reference for policy-makers and practitioners interested in reducing inequalities in access to WASH services. Four key areas are addressed: background to the human right to water and development goals; dimensions of inequality; case studies in delivering water and sanitation equitably; and monitoring progress in reducing inequality.
Download or read book Fire and Rescue Services written by Peter Murphy and published by Springer. This book was released on 2017-09-10 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique text fills a major gap in the emergency services literature by surveying the research on fire and rescue service management in the UK. An extensive evidence base focuses on organizational culture, leadership skills, standards, and accountability, emphasizing the services’ dual roles as first responders and guardians of public safety and prevention. The implications for international public health and safety programs are made clear as the services’ recent history illustrates the complex challenges typical of functioning within local and national political contexts. Chapters take on a broad range of management, leadership, service delivery, and staffing concerns, including: · Evolution and adaptation of fire and rescue services during periods of expansion and austerity. · Civil protection as a local and national priority. · Structural issues: assessments and improvements, collaborations with other services. · Emerging social concerns: diversity, gender equality, the aging worker population. · The concepts and consequences of heroes and heroism. · Future directions for governance, transparency, and accountability. Fire and Rescue Services complements the earlier volumes in the Leadership & Management of Emergency Services series with equal parts realism and vision. It should interest a wide audience of public policymakers, public managers, and emergency service personnel, as well as academics and researchers.
Download or read book OECD Public Management Reviews Ireland 2008 Towards an Integrated Public Service written by OECD and published by OECD Publishing. This book was released on 2008-05-07 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is the first in a series of OECD country reviews that will look at public management reform and governance issues from a comprehensive perspective.
Download or read book Delivering Government Services written by William J. Murin and published by Taylor & Francis. This book was released on 1988 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1989. Routledge is an imprint of Taylor & Francis, an informa company.
Download or read book Entrepreneurship and Public Management written by G. J. P. Maas and published by Juta and Company Ltd. This book was released on 1997 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work not only explores the space for innovation in the public service, but translates this to practical terms and entrepreneurial strategies.
Download or read book Consolidated Guideline on Sexual and Reproductive Health and Rights of Women Living with HIV written by World Health Organization and published by World Health Organization. This book was released on 2017-02-20 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: he starting point for this guideline is the point at which a woman has learnt that she is living with HIV and it therefore covers key issues for providing comprehensive sexual and reproductive health and rights-related services and support for women living with HIV. As women living with HIV face unique challenges and human rights violations related to their sexuality and reproduction within their families and communities as well as from the health-care institutions where they seek care particular emphasis is placed on the creation of an enabling environment to support more effective health interventions and better health outcomes. This guideline is meant to help countries to more effectively and efficiently plan develop and monitor programmes and services that promote gender equality and human rights and hence are more acceptable and appropriate for women living with HIV taking into account the national and local epidemiological context. It discusses implementation issues that health interventions and service delivery must address to achieve gender equality and support human rights.
Download or read book Anti Oppressive Practice in Health and Social Care written by Viola Nzira and published by SAGE. This book was released on 2008-11-11 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anti-Oppressive Practice in Health and Social Care presents a distinctive holistic approach to developing anti-oppressive practice in a range of health and social care settings, and with a range of service users. Drawing on case studies and practice guidelines, the book proposes strategies which students and professionals can use to develop skills in cultural equality and anti-discrimination and apply them to their everyday practice. The book begins with an account of the nature of anti-oppressive practice and goes on to explore the core theories, concepts and strategies of anti-oppressive practice. Key features of the book include: " a positive preventative approach that sets it apart from existing texts in the field " invaluable practical guidance on how to develop and evaluate personal and organisational cultural practice " a number of helpful features, such as annotated case studies which illustrate best practice, cultural competence and common pitfalls. Anti-Oppressive Practice in Health and Social Care is an essential text for all health and social care undergraduates, on such courses as social work, health care, nursing and counselling. It will also be a useful reference tool for qualified practitioners who wish to reflect on their personal and organisational practice.
Download or read book Managing Urban America written by Robert E. England and published by CQ Press. This book was released on 2016-05-06 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Managing Urban America, Eighth Edition, the authors guide students through the politics of urban management—doing less with more while managing conflict, delivering goods and services, responding to federal and state mandates, adapting to changing demographics, and coping with economic and budgetary challenges. This revision: highlights the difficulties cities confront as they deal with the lingering economic challenges of the 2008 Recession evaluates the concept of e-government, and offers numerous examples in both theory and practice considers environmental issues and the implications for urban government management includes new case studies, including some with a global perspective as the authors examine the management of international cities thoroughly updates all data and scholarship.
Download or read book Multi agency Working in Criminal Justice written by Pycroft, Aaron and published by Policy Press. This book was released on 2010-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A topical textbook for students of probation studies and criminal justice which is the first to cover key areas in multi-agency work for criminal justice practice.
Download or read book Information and Liberation written by Shiraz Durrani and published by Library Juice Press, LLC. This book was released on 2008 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A collection of the writings of Shiraz Durrani, British-Kenyan library science professor and political activist"--Provided by publisher.
Download or read book Management and Organisations in Social Work written by Trish Hafford-Letchfield and published by Learning Matters. This book was released on 2009-04-17 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully revised and updated second edition looks at the study of social work management and organisations, focusing on relationships with crucial partners such as central government agencies, local partners and other social care organisations. Through an examination of current research and practice, the author explores the relationships between ideology, professional and personal values and decision making in organisational culture. Included in the text are case studies, activities and further reading lists to aid learning.
Download or read book Career Progression in the Irish Civil Service written by Joanna O'Riordan and published by Institute of Public Administration. This book was released on 2002 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Public Management and Governance Second Edition written by Tony Bovaird and published by Taylor & Francis. This book was released on 2009 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook examines what it means to have efficient management and good quality services in the public sector and how public sector performance can be improved.
