Download or read book Employee Morale and Department of Homeland Security written by Leone A. Mantegna and published by Nova Science Publishers. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Department of Homeland Security (DHS) is the third largest cabinet-level department in the federal government, employing more than 200,00 staff in a broad range of jobs. Since it began operations in 2003, DHS employees have reported having low job satisfaction. DHS employee concerns about job satisfaction are one example of the challenges the department faces implementing its missions. The Government Accountability Office (GAO) has designated the implementation and transformation of DHS as a high risk area, including its management of human capital, because it represents an enormous and complex undertaking that will require time to achieve in an effective and efficient manner. This book examines how DHS's employee morale compared with that of other federal employees; the extent to which DHS and selected components have determined the root causes of employee morale; and the targeted action plan objectives.

Download or read book Department of Homeland Security Taking Further Action to Better Determine Causes of Morale Problems Would Assist in Targeting Action Plans written by U. S. Government Office and published by . This book was released on 2012-11-22 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Department of Homeland Security (DHS) employees reported having lower average morale than the average for the rest of the federal government, but morale varied across components and employee groups within the department. Data from the 2011 Office of Personnel Management (OPM) Federal Employee Viewpoint Survey (FEVS)--a tool that measures employees' perceptions of whether and to what extent conditions characterizing successful organizations are present in their agencies--showed that DHS employees had 4.5 percentage points lower job satisfaction and 7.0 percentage points lower engagement in their work overall. Engagement is the extent to which employees are immersed in their work and spending extra effort on job performance. Moreover, within most demographic groups available for comparison, DHS employees scored lower on average satisfaction and engagement than the average for the rest of the federal government. For example, within most pay categories DHS employees reported lower satisfaction and engagement than non-DHS employees in the same pay groups. Levels of satisfaction and engagement varied across components, with some components reporting scores above the non-DHS averages. Several components with lower morale, such as Transportation Security Administration (TSA) and Immigration and Customs Enforcement (ICE), made up a substantial share of FEVS respondents at DHS, and accounted for a significant portion of the overall difference between the department and other agencies. In addition, components that were created with the department or shortly thereafter tended to have lower morale than components that previously existed. Job satisfaction and engagement varied within components as well. For example, employees in TSA's Federal Security Director staff reported higher satisfaction (by 13 percentage points) and engagement (by 14 percentage points) than TSA's airport security screeners. DHS has taken steps to determine the root causes of employee morale problems and implemented corrective actions, but it could strengthen its survey analyses and metrics for action plan success. To understand morale problems, DHS and selected components took steps, such as implementing an exit survey and routinely analyzing FEVS results. Components GAO selected for review--ICE, TSA, the Coast Guard, and Customs and Border Protection--conducted varying levels of analyses regarding the root causes of morale to understand leading issues that may relate to morale. DHS and the selected components planned actions to improve FEVS scores based on analyses of survey results, but GAO found that these efforts could be enhanced. Specifically, 2011 DHS-wide survey analyses did not include evaluations of demographic group differences on morale-related issues, the Coast Guard did not perform benchmarking analyses, and it was not evident from documentation the extent to which DHS and its components used root cause analyses in their action planning. Without these elements, DHS risks not being able to address the underlying concerns of its varied employee population. In addition, GAO found that despite having broad performance metrics in place to track and assess DHS employee morale on an agency-wide level, DHS does not have specific metrics within the action plans that are consistently clear and measurable. As a result, DHS's ability to assess its efforts to address employee morale problems and determine if changes should be made to ensure progress toward achieving its goals is limited.

Download or read book Department of Homeland Security written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2018-05-14 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: DEPARTMENT OF HOMELAND SECURITY: Preliminary Observations on DHS's Efforts to Improve Employee Morale

Download or read book Department of Homeland Security written by United States Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2018-05-14 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Department of Homeland Security: DHS's Efforts to Improve Employee Morale and Fill Senior Leadership Vacancies

Download or read book Department of Homeland Security written by U.s. Government Accountability Office and published by Createspace Independent Publishing Platform. This book was released on 2017-08-03 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: " DHS is the third largest cabinet-level department in the federal government, employing more than 200,000 staff in a broad range of jobs. Since it began operations in 2003, DHS employees have reported having low job satisfaction. DHS employee concerns about job satisfaction are one example of the challenges the department faces implementing its missions. GAO has designated the implementation and transformation of DHS as a high risk area, including its management of human capital, because it represents an enormous and complex undertaking that will require time to achieve in an effective and efficient manner. GAO was asked to examine: (1) how DHS's employee morale compared with that of other federal employees, and (2) the extent to which DHS and selected components have determined the root causes of employee morale, and developed action plans to improve morale. To address these objectives, GAO analyzed survey evaluations, focus group reports, and DHS and component action planning documents, and interviewed officials from DHS and four components, selected based on workforce size, among other things. "

Download or read book Addressing the Department of Homeland Security s Morale Crisis written by United States. Congress. House. Committee on Homeland Security. Subcommittee on Management, Investigations, and Oversight and published by . This book was released on 2009 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Putting People First written by United States. Congress. House. Committee on Homeland Security. Subcommittee on Management, Investigations, and Oversight and published by . This book was released on 2010 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Department of Homeland Security written by David C. Maurer and published by . This book was released on 2013 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Department of Homeland Security written by David C. Maurer and published by . This book was released on 2012 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Department of Homeland Security DHS written by David C. Maurer and published by . This book was released on 2012-05-05 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: DHS is the third largest cabinet-level agency in the fed. gov't., employing more than 200,000 employees in a broad range of jobs. Since its creation in 2003, DHS has faced challenges implementing its human capital functions, and its employees have reported having low job satisfaction. DHS is at high risk because it represented an enormous and complex undertaking that would require time to achieve in an effective and efficient manner. This testimony presents preliminary observations regarding: (1) how DHS's employees' workforce satisfaction compares with that of other federal government employees; and (2) the extent to which DHS is taking steps to improve employee job satisfaction. Charts and tables. This is a print on demand report.

Download or read book A Ready and Resilient Workforce for the Department of Homeland Security written by Committee on the Department of Homeland Security Workforce Resilience and published by National Academies Press. This book was released on 2013-12-10 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: The responsibilities of the Department of Homeland Security (DHS) range from preventing foreign and domestic terrorist attacks; securing the nation's borders; safeguarding transportation systems; responding to natural disasters; nuclear detection; and more. Created in 2002 from a merger that rapidly incorporated parts of eight cabinet departments and 22 government agencies, DHS has struggled to integrate its numerous components and their unique cultures. While DHS is very accomplished at performing its many missions, the nature of the DHS work environment is inherently stressful, and employees suffer from low morale. A Ready and Resilient Workforce for the Department of Homeland Security: Protecting America's Front Line reviews current workforce resilience efforts, identifies gaps, and provides recommendations for a 5-year strategy to improve DHSTogether, the current DHS workforce resilience program. This report stresses the importance of strong leadership, communication, measurement, and evaluation in the organization and recommends content for a 5-year plan that will promote centralized strategic direction and resource investment to improve readiness and resilience at the department. While all DHS component agencies share a common mission, each have distinct roles with different stressors attached, making implementation of an organization-wide resilience or wellness program difficult. The recommendations of A Ready and Resilient Workforce for the Department of Homeland Security outline how DHS can focus its efforts on creating a common culture of workforce readiness and resilience, while recognizing the distinct, proud, celebrated cultures of its component agencies.

Download or read book Department of Homeland Security Employee Morale Survey Scores Highlight Progress and Continued Challenges 703843 written by and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Help Wanted at DHS written by United States. Congress. House. Committee on Homeland Security and published by . This book was released on 2014 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Building One DHS written by United States. Congress. House. Committee on Homeland Security. Subcommittee on Oversight, Investigations, and Management and published by . This book was released on 2013 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Retention Security Clearances Morale and Other Human Capital Challenges Facing DHS written by United States. Congress. House. Committee on Homeland Security. Subcommittee on Management, Integration, and Oversight and published by . This book was released on 2007 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Securing the Intangible written by Adam R. Pearlman and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This essay briefly examines the problems of staff morale at the Department of Homeland Security and what has been, and needs to be done to correct it. As this piece was written for the 2008 Center for Homeland Defense and Security Essay Competition, which limited entries to five single-spaced pages, the examination does not include in-depth analysis of public management principles, but instead attempts to shed new light on the results of the Partnership for Public Service's "Best Places to Work in Government" survey, looking at DHS in two ways: 1) as a unique federal department in its focus on "proving a negative," i.e. its mission to prevent terrorist attacks, yet at the same time 2) as an organization not insulated from its sister departments, but instead has crucial interrelationships with the national security operations of other agencies. Both of those characteristics of the nature of DHS should be taken into account in the comprehensive strategy needed to improve workforce morale and efficiency.

Download or read book The Department of Homeland Security at 10 Years written by United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs and published by . This book was released on 2014 with total page 574 pages. Available in PDF, EPUB and Kindle. Book excerpt: