Download or read book Emotional Intelligence and Employee Performance in Selected Commercial Banks in Anambra State Nigeria written by Hilda Osisioma and published by . This book was released on 2016 with total page 10 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the apparent rigorous recruitment process in the banking sector, which appears to concentrate on the Intelligence Quotient of applicants instead of the Emotional Intelligence level of the prospective employees, this study determined the relationship between Emotional Intelligence and Employee Performance of selected Banks in Anambra State. Emotional Intelligence was decomposed with Empathy while Employee Performance was decomposed with Employee Turnover. The study employed a Correlation Research Design. Three banks were selected from the three senatorial zones in Anambra State for coverage. Pearson's Product Moment Correlation Co-efficient was used to analyze the data. Findings revealed that Empathy has a strong negative relationship with Employee Turnover. It is recommended that management should institute policies that will ensure employment of Emotionally Intelligent workers as well as create avenues within the organization that will enhance the inter-personal relationship of employees towards reducing employee turnover.

Download or read book Workplace Emotional Intelligence and Return on Investment in the Nigerian Banking Industry written by Atuma Okpara and published by . This book was released on 2018 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional intelligence is a widely misunderstood, highly misinterpreted but very vital concept in every workplace. It is viewed as the ability to be aware of, and the management of one's emotions. It is also regarded as the ability to relate to others in effective ways both personally and professionally in a wide range of contexts and roles. This study investigated the relationship between workplace emotional intelligence and return on investment in the Nigerian banking industry. The study adopted a survey method and the sample for the study consisted of two hundred and ten bank managers in South-South area of Nigeria. Data were collected mainly in the cities where there are high concentrations of banks through in-depth interviews and questionnaire instruments found to be reliable with cronbach Alpha values of 0.7 and above. Four hypotheses were formulated and tested using the spearman rank correlation coefficient with the aid of statistical package for social science. The results of our analysis at .05 level of significance showed that three competencies of emotional intelligence out of the four; namely self awareness, self management and relationship management were significantly related to return on investment. Our interview results also supported our findings. Based on the results, we conclude that workplace emotional intelligence influences return on investment. We therefore recommended that Organizations train their employees to acquire the competencies of work place emotional intelligence for greater performance.

Download or read book The Impact of Staff Training and Development on Organizational Productivity written by Martin Ezemenike and published by . This book was released on 2014-07-17 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scientific Essay from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: A+, Nnamdi Azikiwe University Awka, course: Business Administration, language: English, abstract: This study investigated the impact of staff training and development on organizational productivity using selected commercial banks in Nigeria as a reference study. The quarrel of this study is that workers in the banking sector are not properly trained to key into the professionalism area of the banking system. Even when they are trained, they cannot easily cope due to the poor training system used. The main aim of this study is to determine the impact of skill acquisition on organizational productivity. Ordinary least square (OLS) was employed and data were analyzed using regression table and correlation coefficient. T-test statistics was utilized to test the formulated hypotheses at 5% (per cent) level of significance. Findings revealed that there is a positive relationship between skill acquisition and organizational productivity. We therefore, conclude that the processes involved in training and development are not duly followed and this has affected the productivity of commercial banks in Nigeria.

Download or read book Leadership Styles and Companies Success in Innovation and Job Satisfaction written by Dr. Israel Agodu and published by iUniverse. This book was released on 2019-06-21 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: There's no available information at this time. Author will provide once information is available.

Download or read book Work and Family allies Or Enemies written by Stewart D. Friedman and published by Oxford University Press, USA. This book was released on 2000 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a lens for viewing the real struggles that business professionals - particularly women - face in their daily battle to find ways of 'getting a life' and 'having it all' based on a pioneering study that surveyed more than 800 business professionals.

Download or read book Pharmaceutical Reform written by Marc J. Roberts and published by World Bank Publications. This book was released on 2011-09-21 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book applies an established analytical framework for health sector reform (Getting Health Reform Right, Oxford, 2004) to the performance problems of the pharmaceutical sector. The book is divided into three sections. The first section presents the basic ideas for analysis. It begins by insisting that reform start with a clear understanding of the performance deficiencies of the current system. Like all priority setting in the public sector, this 'definition of the problem' involves both ethical choices and political processes. Early chapters explain the foundations of these ideas and apply them to the pharmaceutical sector. The relationship of ultimate outcomes (like health status or risk protection) to classic health systems concepts like efficiency, access and quality is also explored. The last chapter in the first part is devoted to 'diagnosis'—explaining how to move from the definition of a problem to an understanding of how the functioning of the system produces the undesirable outcomes in question. The second part of the book devotes one chapter to each of five 'control knobs': finance, payment, organization, regulation and persuasion. These are sets of potential interventions that governments can use to improve pharmaceutical sector performance. Each chapter presents basic concepts and discusses examples of reform options. Throughout we provide 'conditional guidance'—avoiding the approach of a 'one size fits all' model of 'best practices' in these five arenas for reform. Instead we stress the need for local knowledge of political systems, administrative capacities, community values and market conditions in order to design pharmaceutical sector policies appropriate to a country’s particular circumstances. The last part of the book is a set of teaching cases. Each is preceded by questions and is followed by a brief note on the lessons to be learned. The goal is to help readers develop the skills they need to deal effectively with pharmaceutical sector reform problems in their own countries.

Download or read book Through the Lens of Social Justice written by Andy Nash and published by World Education, Inc.. This book was released on 2006 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter 1: The articles by purpose: connecting to issues ; analyzing issues ; supporting student action -- Chapter 2: Building thematic units: taxes (ESOL) ; immigration (ABE/GED) ; work and the economy (ABE) -- Chapter 3: Dealing with difficult issues.

Download or read book Creating the Productive Workplace written by Derek Clements-Croome and published by Taylor & Francis. This book was released on 2006-08-21 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new edition of a classic title, featuring updated and additional material to reflect today’s competitive work environments, contributed by a team of international experts. Essential for anyone involved in the design, management and use of work places, this is a critical multidisciplinary review of the factors affecting productivity, as well a practical solutions manual for common problems and issues.

Download or read book Rural Banking in Ghana written by Emmanuel Asiedu-Mante and published by . This book was released on 2011 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Enhancing Organizational Performance written by National Research Council and published by National Academies Press. This book was released on 1997-04-02 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.

Download or read book The Emotional Intelligence Quick Book written by Travis Bradberry and published by Simon and Schuster. This book was released on 2006-12-01 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: An accessible, how-to guide that brings focus to the unique skills that comprise emotional intelligence and incorporate these tools into your life. EMOTIONAL INTELLIGENCE: THE #1 PREDICTOR OF PROFESSIONAL SUCCESS AND PERSONAL EXCELLENCE In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quickbook shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential. Authors Bradberry and Greaves use their years of experience as emotional intelligence researchers, consultants, and speakers to revitalize our current understanding of emotional intelligence. They have combined their latest research on emotional intelligence with a quick, easy-to-use format and cut-to-the-chase information to demonstrate how this other kind of "smart" helps us to decrease our stress, increase our productivity, understand our emotions as they happen, and interact positively with those around us. The Emotional Intelligence Quickbook brings this concept to light in a way that has not been done before -- making EQ practical and easy to apply in every aspect of our daily lives. The Quickbook will help you to: -Engage the four unique areas of EQ: self-awareness, self-management, social awareness, and relationship management -Increase your EQ through the use of these skill-building techniques -Apply your EQ at work to develop leadership skills and improve teamwork, making you a better manager and a more desirable employee -Practice your EQ outside the office environment to benefit your relationships with loved ones, making you a better partner and parent -Access the link between your EQ and your physical well-being to improve your overall health -Measure your current EQ through access to the authors' bestselling online Emotional Intelligence Appraisal

Download or read book Organizational Knowledge Dynamics Managing Knowledge Creation Acquisition Sharing and Transformation written by Bratianu, Constantin and published by IGI Global. This book was released on 2015-03-31 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promoting organizational knowledge is an important consideration for any business looking toward the future. Understanding the dynamics of knowledge-intensive organizations is a crucial first step in establishing a strong knowledge base for any organization. Organizational Knowledge Dynamics: Managing Knowledge Creation, Acquisition, Sharing, and Transformation introduces the idea that organizational knowledge is composed of three knowledge fields: cognitive knowledge, emotional knowledge, and spiritual knowledge. This book is useful for graduate students, researchers, and practitioners in knowledge management, intellectual capital, human resources management, change management, and strategic management.

Download or read book The Global Investigative Journalism Casebook written by Mark Hunter and published by UNESCO. This book was released on 2012 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Introduction to Third party Intervention in Community Conflicts written by Isaac Olawale Albert and published by . This book was released on 2001 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Getting Health Reform Right written by Marc Roberts and published by Oxford University Press. This book was released on 2008-04-23 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a multi-disciplinary framework for developing and analyzing health sector reforms, based on the authors' extensive international experience. It offers practical guidance - useful to policymakers, consultants, academics, and students alike - and stresses the need to take account of each country's economic, administrative, and political circumstances. The authors explain how to design effective government interventions in five areas - financing, payment, organization, regulation, and behavior - to improve the performance and equity of health systems around the world.

Download or read book The Smart Money Woman written by Arese Ugwu and published by Troubador Publishing Ltd. This book was released on 2016-08-22 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meet Zuri. She’s living a fabulous life. Great car, gorgeous apartment, well paid job. Meet Zuri. Broken down car, an apartment she cant afford, a job she’s about to lose. What’s a broke girl to do? With each chapter of The Smart Money Woman comes a Smart Money Lesson, there to help you work your way up the financial ladder.

Download or read book Proceedings of the 9Th International Conference on Intellectual Capital Knowledge Management and Organisational Learning written by Fernanco Chaparro and published by Academic Pub. International. This book was released on 2012 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proceedings of the 9th International Conference on Intellectual Capital, knowledge Management and Organisational Learning, in Bogota, Colombia, on 18-19 October 2011