Download or read book Incivility written by Philip Smith and published by Cambridge University Press. This book was released on 2010-08-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.
Download or read book Mastering Civility written by Christine Porath and published by Balance. This book was released on 2016-12-27 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Download or read book The Oxford Handbook of Positive Organizational Scholarship written by Kim S. Cameron and published by Oxford University Press. This book was released on 2013-05-02 with total page 1105 pages. Available in PDF, EPUB and Kindle. Book excerpt: An ideal resource for organizational scholars, students, practitioners, and human resource managers, this handbook covers the full spectrum of organizational theories and outcomes that define, explain, and predict the occurrence, causes, and consequences of positivity.
Download or read book A Public Encounter in New York City written by Joong-Hwan Oh and published by Springer Nature. This book was released on 2023-05-31 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the essence of a particular personal experience within a New York City public space. The principal approach, both theoretical and methodological, is the phenomenological perspective, an in-depth study of such a surprising experience in the real world from the first-person point of view. The book introduces a new concept of “the situated self,” that is, the whole entity of the respondent’s subjective world about his or her particular urban experience in public. It is one’s “being-in-the-word” or lived experience in the real world. Another important feature of “the situated self” is its comprehensive constitution of all certain human traits, perceptions, emotions, bodily sensations, cognition, and behavioral reaction, and their close situational connectivity to one another. By implication, this public experience of “the situated self” is a common denominator shared among regular users of New York City public spaces for making their city life with urban strangers more routinized, predictable, tolerant, and civic.
Download or read book Political Incivility in the Parliamentary Electoral and Media Arena written by Annemarie S. Walter and published by Routledge. This book was released on 2021-02-25 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume affords conceptual and analytical convergence in the study of political incivility by bringing together theoretical and empirical work of scholars from various (sub)disciplines studying political incivility within European countries and the USA. It addresses the needs and challenges of comparative research, adding to a more generic theory on political incivility. Recent years have witnessed growing attention to issues of political incivility in the parliamentary, electoral and media arenas, with rudeness, hostility and vulgarity being highly prevalent in interactions between politicians, journalists and citizens. This book analyses what constitutes this political incivility, its occurrence, causes and effects in these various arenas, using several country-specific contexts, and presenting a cohesive edifice of knowledge on political incivility. This book will be of key interest to scholars and students of parliamentary studies, political behaviour, political communication and political psychology, as well as more broadly to political science, communication science, media studies, psychology, sociology and to (non-) governmental institutions and those that are concerned about the quality of democracy or public debate.
Download or read book The Cost of Bad Behavior written by Christine Pearson and published by Penguin. This book was released on 2009-07-09 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.
Download or read book The SAGE Handbook of Social Media Marketing written by Annmarie Hanlon and published by SAGE. This book was released on 2022-06-16 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social media marketing has become indispensable for marketers who utilize social media to achieve marketing objectives ranging from customer care to advertising to commerce. This Handbook explores the foundations and methodologies in analysing the important aspects of social media for organisations and consumers. It investigates critical areas concerning communities, culture, communication and content, and considers social media sales. This Handbook brings together the critical factors in social media marketing as the essential reference set for researchers in this area of continued growth. It is essential reading for postgraduate students, researchers, and practitioners in a range of disciplines exploring the area. Part 1: Foundations of Social Media Marketing Part 2: Methodologies and Theories in Social Media Part 3: Channels and Platforms in Social Media Part 4: Tools, Tactics, and Techniques in Social Media Marketing Part 5: Management and Metrics in Social Media Part 6: Ethical Issues in Social Media
Download or read book Antisocial Behavior in Organizations written by Robert A. Giacalone and published by SAGE. This book was released on 1997 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This intriguing new volume provides an understanding of the various forms of antisocial behavior in the workplace and how they can be identified and managed--if not prevented altogether. Antisocial Behavior in Organizations includes analysis of the role of frustration in antisocial behavior, and discusses issues such as employee revenge, aggression, lying, theft, and sabotage. Whistle blowing, litigation, and claiming are also explored as types of behavior that may be considered antisocial even though their stated goal is perhaps prosocial. The book concludes by making connections between antisocial behavior and organizational climate--addressing the need for modification in the workplace to reduce antisocial behavior. Academics, students, and practitioners in the fields of management, industrial/organizational psychology, sociology, social psychology, legal studies and criminal justice will appreciate this collection of original essays written by well-respected experts.
Download or read book Applied Olfactory Cognition written by Gesualdo M Zucco and published by Frontiers E-books. This book was released on 2014-12-02 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Richard J. Stevenson, Macquarie University (Australia). It was long thought that the human nose might be able to discriminate somewhere in the order of 10,000 different odourants. The recent finding that the human nose can discriminate something like a trillion different smells serves as yet another reminder that we have again underestimated the capacity of our sense of smell (Bushdid, Magnasco, Vosshall & Keller, 2014). This volume serves as a further corrective for anyone who should hold the view that olfaction is unimportant in human affairs. The papers presented in this ebook, carefully collated and overseen by Aldo Zucco, Benoist Schaal, Mats Olsson and Ilona Croy, showcase a large number of quite different reasons for studying the applied side of olfaction, and indeed human olfaction in general. The 23 contributions presented here cover a broad range of topics, which illustrate contemporary interests in our field. Although with a strong applied focus, a noteworthy feature of this ebook is the richness of the theoretical perspectives that are developed. These range from considerations of olfactory perception, memory, expertise, and priming right the way through to receptor genetics. These contributions, from many leading experts in the field, will surely shape much of the applied work linking olfaction to disease, which is a further focus of this ebook. In respect to health and disease, the chapters on aging, pregnancy, depression, alcohol dependency and environmental odours, present overviews and rich new data on many contemporary problems, to which the study of olfaction is now contributing. A particularly notable aspect of olfactory experience is the affective impact that odours can have on people and their lives. The ebook covers some particularly intriguing aspects of work in this area, with empirical studies investigating dissociations between wanting and liking, stress reduction in the elderly, mother-infant bonding, and the emotions that different odourants can evoke. This affective line of work is nicely complemented by empirical studies on expertise, the effect of odours on visual attention, and the relationship between particular personality traits and interest in olfaction. The gradual appropriation of methods from cognitive neuroscience into olfaction is also nicely represented in this ebook, with at least three of the chapters reporting data using neuroimaging, including a particular intriguing study looking at recognition of odours in mixtures. Finally, the close links between olfactory perception and sensory evaluation are also reflected in a chapter on wine. I hope that readers of this e-book will be struck, as I have been in reading its various chapters, how much olfaction affects our lives, and how the study of this sense can enrich it. References Bushdid, C., Magnasco, M., Vosshall, L. & Keller, A. (2014). Humans can discriminate more than 1 trillion olfactory stimuli. Science, 343, 1370-1372.
Download or read book Emotions at Work written by Roy L. Payne and published by John Wiley & Sons. This book was released on 2003-01-31 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies for managing individuals (including oneself) and organisations. * Offers systematic coverage of the latest concepts of emotion and methods for research in organisations * Includes scientific understanding and critique of the field as well as implications for organisational practice.
Download or read book The Oxford Handbook of Workplace Discrimination written by Adrienne Colella and published by Oxford University Press. This book was released on 2018 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Workplace Discrimination synthesizes decades of evidence and inspires a brand new era of science-practice collaboration in understanding and reducing discrimination at work.
Download or read book The Oxford Handbook of Workplace Discrimination written by Adrienne J. Colella and published by Oxford University Press. This book was released on 2017-12-12 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasing workplace diversity has given rise to growing intergroup challenges that persistently manifest in discrimination. An emerging science in psychology, sociology, and management has yielded useful evidence to be brought to bear on the important problem of discrimination, but current literature is either focused on social (rather than work) settings, on legal (rather than interpersonal) issues, or on the general phenomenon of diversity instead of the social problem of discrimination in action. Edited by Adrienne J. Colella and Eden B. King, The Oxford Handbook of Workplace Discrimination provides readers with a broad and interdisciplinary review of state-of-the-art research on discrimination in the workplace. In this volume, Colella, King, and their contributing authors tackle the unique experiences of people from diverse perspectives and communities (including religious minorities, gay and lesbian workers, and people with disabilities); the myriad of ways in which discrimination can manifest and its overall consequences; explanations for discrimination; and strategies for reduction. This Handbook will propel future scholarship by clearly outlining the substantive questions, methods, and issues for the future ahead.
Download or read book Everyday Beliefs about Emotion Their Role in Subjective Experience Emotion as an Interpersonal Process and Emotion Theory written by Stephanie A. Shields and published by Frontiers Media SA. This book was released on 2020-12-30 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: This eBook is a collection of articles from a Frontiers Research Topic. Frontiers Research Topics are very popular trademarks of the Frontiers Journals Series: they are collections of at least ten articles, all centered on a particular subject. With their unique mix of varied contributions from Original Research to Review Articles, Frontiers Research Topics unify the most influential researchers, the latest key findings and historical advances in a hot research area! Find out more on how to host your own Frontiers Research Topic or contribute to one as an author by contacting the Frontiers Editorial Office: frontiersin.org/about/contact.
Download or read book Handbook of Research on Political Activism in the Information Age written by Solo, Ashu M. G. and published by IGI Global. This book was released on 2014-05-31 with total page 525 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology, and particularly the Internet, has caused many changes in the realm of politics. Mainstream media no longer has a monopoly on political commentary as social media, blogs, and user-generated video streaming sites have emerged as an outlet for citizens and political activists to openly voice their opinions, organize political demonstrations, and network online. The Handbook of Research on Political Activism in the Information Age includes progressive research from more than 39 international experts at universities and research institutions across 15 different countries. Each of the 25 scholarly chapter contributions focus on topics pertaining to the application of information technology, engineering, and mathematics to political activism. Through its analysis of the methods for political activism in the information age, the effectiveness of these methods, as well as emerging analytical tools, this book is designed for use by researchers, activists, political scientists, engineers, computer scientists, journalists, professors, students and professionals working in the fields of politics, e-government, media and communications, and Internet marketing.
Download or read book Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-07-16 with total page 2129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent COVID-19 pandemic has emphasized the importance of safety and ergonomics in the workplace. From work-life balance and mental health to risk prevention, maintaining a healthy and happy workforce has become essential for the progress of every company. Moreover, ensuring inclusive spaces has become a pillar of business with some worrying that the diversity agenda will be overshadowed by the recent pandemic. It is imperative that current research is compiled that sheds light on the advancements being made in promoting diversity and wellbeing in the modern workforce. The Research Anthology on Changing Dynamics of Diversity and Safety in the Workforce is a comprehensive reference source that provides the latest emerging research on diversity management and initiatives as well as occupational health and safety practices in the workplace. These concepts are necessary for global workplaces to remain safe, efficient, and inclusive. Covering topics such as employee equity, human resources practices, and worker wellbeing, this anthology provides an excellent resource for researchers, human resources personnel, managers, safety officers, policymakers, CEOs, students, professors, and academicians.
Download or read book The Civil Sphere written by Jeffrey C. Alexander and published by Oxford University Press. This book was released on 2008-09-08 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: What binds societies together and how can these social orders be structured in a fair way? Jeffrey C. Alexander's masterful work, The Civil Sphere, addresses this central paradox of modern life. Feelings for others--the solidarity that is ignored or underplayed by theories of power or self-interest--are at the heart of this novel inquiry into the meeting place between normative theories of what we think we should do and empirical studies of who we actually are. Solidarity, Alexander demonstrates, creates inclusive and exclusive social structures and shows how they can be repaired. It is not perfect, it is not absolute, and the horrors which occur in its lapses have been seen all too frequently in the forms of discrimination, genocide, and war. Despite its worldly flaws and contradictions, however, solidarity and the project of civil society remain our best hope: the antidote to every divisive institution, every unfair distribution, every abusive and dominating hierarchy. This grand, sweeping statement and rigorous empirical investigation is a major contribution to our thinking about the real but ideal world in which we all reside.
Download or read book Cultural Criminology and the Carnival of Crime written by Mike Presdee and published by Routledge. This book was released on 2003-09-02 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book attempts to make sense of the current increase in violence, cruelty, hate and humiliation, arguing that an overly organised economic world has provoked desire for extreme forms of popular and personal pleasure.
