Download or read book El director de calidad en empresas de alojamiento y restauraci n written by Martí Fabregó, Narcís and published by Ediciones Díaz de Santos. This book was released on 2022-10-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: La gestión de los sueños de los huéspedes, comensales o visitantes provocadospor sus necesidades y expectativas turísticas y por la información suministrada por las propias empresas de alojamiento y restauración, convierte a los servicios turísticos en "muy complejos", donde la buena gestión de lo tangible ylo intangible puede llevar al éxito. La ejecución de los servicios ofrecidos debe convertir estos sueños en experiencias turísticas únicas y reales.Hablamos de la gestión de la calidad turística en empresas de alojamiento y restauración y de cómo implementar un sistema de gestión de la calidad siguiendounas pautas basadas en el ADN de cada empresa. Pensar y ordenar, para poder diseñar, planificar, controlar y ejecutar, asegurando el éxito del servicio turístico buscando la satisfacción y fidelización del huésped, comensal y visitante turístico.El libro sigue un recorrido para una fácil implantación, con mapas de procesos, plantillas, herramientas, gestión de la NO calidad y ejemplos para asegurarel éxito en el diseño y posterior ejecución del servicio. Está pensado para todos aquellos profesionales turísticos, independientemente del tamaño de la empresa, que quieran profundizar en el diseño de los servicios turísticos y la gestión de su calidad. Convertir una manera de hacer en una estrategia de empresa.
Download or read book Tourism and Water written by Stefan Gössling and published by Channel View Publications. This book was released on 2015 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a systematic and comprehensive guide to the current state of knowledge on tourism and water. It is the first book to thoroughly examine the interrelationships of tourism and water use based on global, regional and business perspectives. Its assessment of tourism's global impact along with its overviews of sectoral and management approaches will provide a benchmark by which the water sustainability of tourism will be measured for years to come. In making a clear case for greater awareness and enhanced water management in the tourism sector, it is hoped that the book will contribute to the wise and sustainable use of this critical resource. The book is interdisciplinary in coverage and international in scope. It is designed as essential reading for not only students of tourism but also practitioners.
Download or read book The North American Mosaic written by Commission for Environmental Cooperation (Montréal, Québec). Secretariat and published by . This book was released on 2001 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The North American Mosaic has four overarching features. First, it is, to the extent feasible, based on comparable information on the status and trends of major indicators of the state of the environment in Canada,Mexico, and the United States. Second, the report confirms that these three countries together make up an incredibly complex, dynamic, and interconnected ecosystem in which humans play a dominant and decisive role. Third, the report raises important and sometimes disquieting questions concerning the sustainability of some current trends. Finally, the report is a reminder that our economic, social, and physical well-being are utterly dependent on the life-sustaining services provided by nature. This report emphasizes the importance of developing mutually compatible economic, social, and environmental goals and policies across the three-country region.
Download or read book Faith s Checkbook written by Charles H. Spurgeon and published by Whitaker House. This book was released on 2017-01-03 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ask anything in my name, I will do it." (John 14:14) Charles H. Spurgeon supplies daily deposits of God's promises into the reader's personal bank of faith. He urges the reader to view each Bible promise as a check written by God, which can be cashed by personally endorsing it and receiving the gift it represents!
Download or read book DICES written by and published by . This book was released on 2006 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Light Bearers written by Richard W. Schwarz and published by . This book was released on 2000 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Cities of Tomorrow written by Peter Hall and published by Wiley-Blackwell. This book was released on 1997-02-18 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cities of Tomorrow is a critical history of planning in theory and practice in the twentieth century, as well as of the social and economic problems and opportunities that gave rise to it. Trenchant, perceptive, global in coverage, this book is an unrivalled account of its crucial subject. The third edition of Cities of Tomorrow is comprehensively revised to take account of abundant new literature published since its original appearance, and to view the 1990s in historical perspective. This is the definitive edition, reviewing the development of the modern planning movement over the entire span of the twentieth century.
Download or read book Recollections of My Life written by Santiago Ramón y Cajal and published by . This book was released on 1966 with total page 702 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Historic Urban Landscape written by Francesco Bandarin and published by John Wiley & Sons. This book was released on 2012-01-12 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive overview of the intellectual developments in urban conservation. The authors offer unique insights from UNESCO's World Heritage Centre and the book is richly illustrated with colour photographs. Examples are drawn from urban heritage sites worldwide from Timbuktu to Liverpool to demonstrate key issues and best practice in urban conservation today. The book offers an invaluable resource for architects, planners, surveyors and engineers worldwide working in heritage conservation, as well as for local authority conservation officers and managers of heritage sites.
Download or read book Fresh Tracks in the Forest Assessing Incipient Payments for Environmental Services Initiatives in Bolivia written by Nina Robertson and published by CIFOR. This book was released on 2005-01-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Payments for Environmental Services (PES) are being considered worldwide with great interest and expectation. Proposals to create agreements in which beneficiaries of environmental services pay landowners directly for the provision or protection of these services are innovative and promising. But what real PES experiences are actually out there? This work assesses a range of PES or PES-type experiences in one country, Bolivia, in the fields of carbon sequestration, protection of watershed services, biodiversity and aesthetic landscape values. The report concludes that while none of the generally young initiatives adhere fully to the principle of PES as developed in the theoretical literature, many experiment with some of the relevant PES mechanisms. Protection of watersheds and landscape values are the most common types, though the implementing intermediaries often have underlying biodiversity-protection goals. Main obstacles to PES implementation include ideological resistance against the PES concept, the difficulty of building trust between buyers and sellers, and limited willingness to pay on behalf of service users. During their relatively short lifetime, basically all initiatives had been successful in making service sellers (PES recipients) better off in economic terms, while the effectiveness in achieving environmental objectives and securing positive social impacts so far remained more variable. In some cases, redesigning these initiatives to bring them closer to the full PES principles could also enable them to more effectively achieve positive environmental and livelihood outcomes.
Download or read book The Future of Tourism written by Eduardo Fayos-Solà and published by Springer. This book was released on 2018-08-22 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the foundations for the future of tourism in a structured and detailed format. The who-is-who of tourism intelligence has collaborated to present a definitive blueprint for tourism reflecting the role of science, market institutions, and governance in its innovation and sustainability. The book adopts a comprehensive approach, exploring recent research and the latest developments in practice to inform the reader about instruments and actions that can shape a successful future for tourism. Broad in scope, the book incorporates the perspectives of leading tourism academics, as well as the views of tourism entrepreneurs, destination managers, government officials, and civil leaders. The book is divided into three parts, the first of which addresses the scientific facets of innovation, analyzing the challenges and opportunities that technology provides for organic and disruptive developments in tourism, which will shape its future. In turn, the second part examines socio-cultural paradigms – with a view to dismantling traditional barriers to innovation. It also explores the role of heritage and the ethics of inclusiveness as drivers for sustainable tourism. The third part investigates new ways and means in governance and policy making for tourism. It introduces advances such as strategic positioning, symbiotic partnerships, and innovative management, and closes by presenting governance frameworks for an inclusive and sustainable future of tourism.
Download or read book Portrait of Mexico written by Diego Rivera and published by . This book was released on 1937 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Tourism Marketing written by Alan Fyall and published by Channel View Publications. This book was released on 2005 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a thorough and detailed understanding of tourism marketing principles and practice within the context of inter- organisational collaboration.
Download or read book Beyond the Homeland written by Claudia Sagona and published by . This book was released on 2008 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the flurry of research on aspects of Phoenician culture, encompassing their socio-economic developments and the mechanics of their settlement of Mediterranean coastal lands, the fundamental issue of dating Phoenician achievements remains quite fluid. A range of criteria - textual sources, artefact analysis, stratigraphic data, and, increasingly, radiocarbon readings - provide a bewildering and sometimes conflicting picture of Phoenician chronology, which, in many respects, remains tenuous and free-floating. Owing to the nature of Phoenician colonisation, its chronology is often compartmentalised into discrete regional units. This volume brings together a number of essays focusing squarely on the chronology of the Phoenician-Punic world, ranging from the homeland to the western settlements. The essays are written by specialists in their field, who have encapsulated the chronological framework, and the problems therein, for regions touched by Phoenicians interests. A benchmark study, Beyond the Homeland will be of value not only to Phoenician-Punic scholars, but also to those in related fields who need an accessible study (in English) to navigate the chronological complexities of the field.
Download or read book Tourism Collaboration and Partnerships written by Bill Bramwell and published by Channel View Publications. This book was released on 2000-05-02 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: The central importance of involving diverse stakeholders in effective sustainable tourism planning and management is increasingly recognised. Collaboration and partnerships are valuable ways of achieving this. Leading researchers and practitioners examine the processes, issues and politics involved in this new and fast growing field. Case studies are taken from Europe, the Americas, Australia and the Arctic.
Download or read book Tourism Ecotourism and Protected Areas written by Héctor Ceballos-Lascuráin and published by Iucn. This book was released on 1996 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Event Studies written by Donald Getz and published by Routledge. This book was released on 2016-02-22 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: Event Studies is the only book devoted to developing knowledge and theory about planned events. It focuses on event planning and management, outcomes, the experience of events and the meanings attached to them, the dynamic processes shaping events and why people attend them. This title draws from a large number of foundation disciplines and closely related professional fields, to foster interdisciplinary theory focused on planned events. It brings together important discourses on events including event management, event tourism, and the study of events within various disciplines that are able to shed light on the roles, importance and impacts of events in society and culture. New to this edition: New sections on social and intangible influences, consumer psychology and legal environment, planning and policy framework to reflect recent developments in the field Extended coverage of philosophy and research methods and how they can best be used in event studies; social media as a marketing tool; and the class and cultural influences of events New and additional case studies throughout the book from a wide range of international events Companion website to include PowerPoint slides and updated Instructor’s Manual including suggested lecture outlines and sequence, quizzes per chapter and essay questions.
