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Book Dise  o organizacional centrado en el cliente

Download or read book Dise o organizacional centrado en el cliente written by Ernesto Barrera Duque and published by Ecoe Ediciones. This book was released on 2013-01-01 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Esta obra identifica el contenido y las relaciones entre las variables de la temática planteada. Los hallazgos se basan en un estudio empírico realizado con tres empresas sociales latinoamericanas de alto desempeño, donde se identificaron: la propuesta de valor ofrecida a los clientes y la red de valor en la cual estaban inmersas. Estos aspectos son la base para identificar seis categorías clave del diseño organizacional: la estrategia, la capacidad directiva, la cultura y la identidad organizacional, el gobierno organizacional activo, el talento humano comprometido y la interacción humana comercial personalizada, todo esto, enfocado a la configuración y creación de valor para los clientes.

Book LEV

Download or read book LEV written by and published by . This book was released on 1999 with total page 1418 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Pr  cticas de innovaci  n y gesti  n de la calidad en las organizaciones

Download or read book Pr cticas de innovaci n y gesti n de la calidad en las organizaciones written by Sandra Patricia Toala Bozada and published by 3Ciencias. This book was released on 2017-01-30 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book DISE  O  TRANSFORMACI  N Y CAMBIO EN LAS ORGANIZACIONES

Download or read book DISE O TRANSFORMACI N Y CAMBIO EN LAS ORGANIZACIONES written by Luis Felipe Toro Dupouy and published by ESIC Editorial. This book was released on 2024-04-02 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diseño, transformación y cambio en las organizaciones analiza los pilares esenciales que permiten alcanzar el máximo rendimiento en el competitivo panorama empresarial actual: el diseño organizacional moderno, la gestión del cambio proactiva y la atención al bienestar. Luis F. Toro estructura estos pilares en dos partes, centrándose en la primera en el diseño y la transformación, para analizar después la gestión del cambio: -El diseño organizacional es clave para impulsar el rendimiento y alcanzar objetivos estratégicos en el competitivo mundo empresarial. Al alinear todos los elementos de la organización, se logra una estructura interna que define roles, reduce la ambigüedad y motiva a los empleados para alcanzar niveles superiores de desempeño. -En este entorno dinámico y globalizado, las estructuras tradicionales han evolucionado. La gestión del cambio se presenta como una necesidad ineludible, donde los directivos son agentes de transformación. Cierra la primera parte preocupándose de la conducta del empleado, y la segunda de la gestión del estrés laboral, que a menudo se ha visto como un mal necesario, pero tiene repercusiones negativas en la operatividad empresarial. Es esencial crear un ambiente laboral saludable, ajustando la carga de trabajo, diseñando roles significativos y fomentando la participación en la toma de decisiones. Índice: PARTE I. Estructura y diseño organizacional: -¿Qué es la estructura y el diseño organizacional? -Dimensiones básicas del diseño organizacional. -Configuraciones estructurales. -Evolución en las opciones de diseño. -Modelo orgánico versus mecanístico. -Variables contextuales. -Influencias actuales en el diseño organizacional. -Diseño organizacional y conducta de los empleados. PARTE II. Gestión del cambio en las organizaciones: -Gestión del cambio.-Fuerzas del cambio en las organizaciones. -La figura del agente de cambio. -El proceso de cambio organizacional. -Desarrollo organizacional. -Gestión del estrés en las organizaciones. -Conclusiones. -Bibliografía.

Book Quality Management

Download or read book Quality Management written by Donna C. S. Summers and published by Pearson Educación. This book was released on 2005 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.

Book Handbook of Research on Emerging Business Models and the New World Economic Order

Download or read book Handbook of Research on Emerging Business Models and the New World Economic Order written by Saiz-Alvarez, Jose Manuel and published by IGI Global. This book was released on 2021-10-15 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic is causing a radical change in both the economic and business paradigms that have ruled countries for decades. Emerging models are leading to a new world economic order predictably led by China and the United States. New forms of organization, new ways of working remotely, the strengthening of some industries to the detriment of others, and the supremacy of technology to be able to work are going to change the economies as we know them today. The Handbook of Research on Emerging Business Models and the New World Economic Order offers strategies, economic policies, social, economic, and political trends that will affect organizations to increase their efficiency and labor productivity and change the world’s business and financial structures. This book forecasts future business changes and prospective models, structural or not, for guiding the survival of small and medium enterprises (SMEs), multinationals, family firms, entrepreneurs, and NGOs in the post-COVID-19 era. Covering topics such as business model creation, global sustainable logistics 4.0, and social and solidarity economy, this text is essential for economists, entrepreneurs, managers, executives, family firms, SMEs, business professionals, policymakers, students, researchers, practitioners, and academicians.

Book In Review

Download or read book In Review written by Inter-American Foundation and published by . This book was released on 2004 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Industry and Environment

Download or read book Industry and Environment written by and published by . This book was released on 2003 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Benchmarking Water Services

Download or read book Benchmarking Water Services written by Enrique Cabrera Jr and published by IWA Publishing. This book was released on 2011-03-01 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Book 20th International Congress on Project Management and Engineering

Download or read book 20th International Congress on Project Management and Engineering written by AEIPRO and published by Asociación Española de Dirección e Ingeniería de Proyectos (AEIPRO). This book was released on 2016-07-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libro de resúmenes del XX Congreso Internacional de Dirección e Ingeniería de Proyectos (CIDIP 2016)

Book El sentido de trabajar

Download or read book El sentido de trabajar written by Dave Ulrich and published by Editorial Almuzara. This book was released on 2011-06 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Las personas que hallan un sentido a su trabajo son más competentes, comprometidas y entusiastas para contribuir a los objetivos de su empresa, lo que generará un mayor compromiso de los clientes y consumidores. En este libro se enseña cómo dotar de sentido y valor al trabajo y cómo crear los espacios laborales idóneos para que empresa y empleado salgan beneficiados, ilustrado con numerosos ejemplos.

Book Pregnancy   Childbirth Secrets

Download or read book Pregnancy Childbirth Secrets written by Gail J. Dahl and published by Pregnancy&Childbirth Secrets. This book was released on 2007 with total page 3 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This national bestselling book will assist you in preparing for a positive childbirth experience and creating an easier, safer and gentler childbirth, whether you have your baby in a hospital, at a birth center or at home. The pregnancy and childbirth secrets in the book are from mothers, top childbirth professionals and researchers."--Back cover

Book Estudios en El Extranjero

Download or read book Estudios en El Extranjero written by and published by . This book was released on 1999 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Glosario Del Banco Mundial

Download or read book Glosario Del Banco Mundial written by World Bank and published by World Bank Publications. This book was released on 1996 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition of the World Bank has been revised and expanded by the Terminology Unit in the Languages Services Division of the World Bank in collaboration with the English, Spanish, and French Translation Sections. The Glossary is intended to assist the Bank's translators and interpreters, other Bank staff using French and Spanish in their work, and free-lance translator's and interpreters employed by the Bank. For this reason, the Glossary contains not only financial and economic terminology and terms relating to the Bank's procedures and practices, but also terms that frequently occur in Bank documents, and others for which the Bank has a preferred equivalent. Although many of these terms, relating to such fields as agriculture, education, energy, housing, law, technology, and transportation, could be found in other sources, they have been assembled here for ease of reference. A list of acronyms occurring frequently in Bank texts (the terms to which they refer being found in the Glossary) and a list of international, regional, and national organizations will be found at the end of the Glossary.

Book Agribusiness and Innovation Systems in Africa

Download or read book Agribusiness and Innovation Systems in Africa written by Kurt Larsen and published by World Bank Publications. This book was released on 2009 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines how agricultural innovation arises in four African countries ? Ghana, Kenya, Tanzania, and Uganda ? through the lens of agribusiness, public policies, and specific value chains for food staples, high value products, and livestock.

Book Cochrane Handbook for Systematic Reviews of Interventions

Download or read book Cochrane Handbook for Systematic Reviews of Interventions written by Julian P. T. Higgins and published by Wiley. This book was released on 2008-11-24 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare providers, consumers, researchers and policy makers are inundated with unmanageable amounts of information, including evidence from healthcare research. It has become impossible for all to have the time and resources to find, appraise and interpret this evidence and incorporate it into healthcare decisions. Cochrane Reviews respond to this challenge by identifying, appraising and synthesizing research-based evidence and presenting it in a standardized format, published in The Cochrane Library (www.thecochranelibrary.com). The Cochrane Handbook for Systematic Reviews of Interventions contains methodological guidance for the preparation and maintenance of Cochrane intervention reviews. Written in a clear and accessible format, it is the essential manual for all those preparing, maintaining and reading Cochrane reviews. Many of the principles and methods described here are appropriate for systematic reviews applied to other types of research and to systematic reviews of interventions undertaken by others. It is hoped therefore that this book will be invaluable to all those who want to understand the role of systematic reviews, critically appraise published reviews or perform reviews themselves.