Download or read book Developing a High Reliability Organization Professional Level written by CPA John Kimani and published by Finstock Evarsity Publishers. This book was released on 2023-07-04 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: BOOK SUMMARY The main topics in this book are; • Leadership Commitment • Safety Culture • Training and Education • Standardization and Documentation • Risk Assessment and Management • Teamwork and Communication • Continuous Improvement • Resilience and Adaptability Developing a High Reliability Organization is a comprehensive book that explores the concept of high reliability organizations and provides practical strategies for organizations to enhance their reliability and safety. The book outlines the key principles and characteristics of HROs, such as a commitment to safety, mindfulness, and continuous learning. It delves into the importance of effective leadership, and a proactive safety culture in achieving high reliability. Drawing on real-world examples and case studies from various industries, the book offers valuable insights and best practices for implementing HRO principles in organizations. By following the principles and strategies outlined in this book, organizations can cultivate a culture of reliability and resilience , leading to improved performance and reduced risks.
Download or read book High Reliability Organizations written by and published by . This book was released on 2020-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing the Unexpected written by Karl E. Weick and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.
Download or read book Managing the Unexpected written by Karl E. Weick and published by John Wiley & Sons. This book was released on 2015-09-15 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. Explore the many different kinds of unexpected events that your organization may face Consider updated case studies and research Discuss how highly reliable organizations are able to maintain control during unexpected events Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.
Download or read book Keeping Patients Safe written by Institute of Medicine and published by National Academies Press. This book was released on 2004-03-27 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.
Download or read book A Handbook for High Reliability Schools written by Robert J. Marzano and published by Solution Tree Press. This book was released on 2011-07-01 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Usher in the new era of school reform. The authors help you transform your schools into organizations that take proactive steps to prevent failure and ensure student success. Using a research-based five-level hierarchy along with leading and lagging indicators, you’ll learn to assess, monitor, and confirm the effectiveness of your schools. Each chapter includes what actions should be taken at each level.
Download or read book To Err Is Human written by Institute of Medicine and published by National Academies Press. This book was released on 2000-03-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine
Download or read book Cockpit Resource Management written by Earl L. Wiener and published by Gulf Professional Publishing. This book was released on 1995-11-17 with total page 715 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel. Key Features * Discusses international and cultural aspects of CRM * Examines the design and implementation of Line-Oriented Flight Training (LOFT) * Explains CRM, LOFT, and cockpit automation * Provides a case history of CRM training which improved flight safety for a major airline
Download or read book Leading High Reliability Organizations in Healthcare written by Richard Morrow and published by CRC Press. This book was released on 2016-03-15 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book details the attributes and practices that help high-reliability organizations (HROs) excel in the service they provide to their customers. Explaining what it takes to achieve high reliability in healthcare settings, it presents proven tools and concepts that leading healthcare organizations are using to improve safety and quality. The book identifies the necessary infrastructure, methods, and analytics required to achieve and sustain higher reliability. It also includes case studies that illustrate success stories and failures, so readers can avoid making the same mistakes.
Download or read book Advances in Patient Safety written by Kerm Henriksen and published by . This book was released on 2005 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.
Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use
Download or read book New Challenges to Understanding Organizations written by Karlene H. Roberts and published by MacMillan Publishing Company. This book was released on 1993 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book High Reliability Organizations Second Edition written by Cynthia A. Oster and published by Sigma Theta Tau. This book was released on 2020-11-02 with total page 882 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient safety and quality of care are critical concerns of healthcare consumers, payers, providers, organizations, health systems, and governments. Although a strong body of knowledge shows that high reliability methods enable the most efficient, safe, and effective care, these methods have yet to be completely implemented across healthcare. According to authors Cynthia Oster and Jane Braaten, nurses—who are on the frontline of providing safe and effective care—are ideally situated to drive high reliability. High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Second Edition, equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. This new edition builds on the foundation of the first book with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability. New material focuses on: · High reliability performance during a pandemic · Organizational learning and tiered safety huddles · High reliability in infection prevention and ambulatory care · The emerging field of human factors engineering within healthcare · Creating a virtual resource toolkit for frontline staff
Download or read book National Incident Management System written by Donald Walsh and published by Jones & Bartlett Publishers. This book was released on 2011-02-14 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed and implemented by the United States Department of Homeland Security, the National Incident Management System (NIMS) outlines a comprehensive national approach to emergency management. It enables federal, state, and local government entities along with private sector organizations to respond to emergency incidents together in order reduce
Download or read book Zero Harm How to Achieve Patient and Workforce Safety in Healthcare written by Craig Clapper and published by McGraw Hill Professional. This book was released on 2018-11-09 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the nation’s leading experts in healthcare safety—the first comprehensive guide to delivering care that ensures the safety of patients and staff alike.One of the primary tenets among healthcare professionals is, “First, do no harm.” Achieving this goal means ensuring the safety of both patient and caregiver. Every year in the United States alone, an estimated 4.8 million hospital patients suffer serious harm that is preventable. To address this industry-wide problem—and provide evidence-based solutions—a team of award-winning safety specialists from Press Ganey/Healthcare Performance Improvement have applied their decades of experience and research to the subject of patient and workforce safety. Their mission is to achieve zero harm in the healthcare industry, a lofty goal that some hospitals have already accomplished—which you can, too.Combining the latest advances in safety science, data technology, and high reliability solutions, this step-by-step guide shows you how to implement 6 simple principles in your workplace. 1. Commit to the goal of zero harm.2. Become more patient-centric.3. Recognize the interdependency of safety, quality, and patient-centricity.4. Adopt good data and analytics.5. Transform culture and leadership.6. Focus on accountability and execution.In Zero Harm, the world’s leading safety experts share practical, day-to-day solutions that combine the latest tools and technologies in healthcare today with the best safety practices from high-risk, yet high-reliability industries, such as aviation, nuclear power, and the United States military. Using these field-tested methods, you can develop new leadership initiatives, educate workers on the universal skills that can save lives, organize and train safety action teams, implement reliability management systems, and create long-term, transformational change. You’ll read case studies and success stories from your industry colleagues—and discover the most effective ways to utilize patient data, information sharing, and other up-to-the-minute technologies. It’s a complete workplace-ready program that’s proven to reduce preventable errors and produce measurable results—by putting the patient, and safety, first.
Download or read book Professional Learning Communities at Work and High Reliability Schools written by Robert Eaker and published by Solution Tree Press. This book was released on 2020-02-18 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dramatically improve schooling by harnessing the collective power of the High Reliability SchoolsTM (HRS) model and the PLC at Work® process. Featuring some of America's best educators, this anthology includes information, insights, and practical suggestions for both PLCs and HRS. The overarching purpose is to demonstrate how these two approaches, taken together, complement each other and support educators in their efforts to create a culture of continuous improvement. Use this resource to ensure a guaranteed and viable curriculum: Study the HRS and PLC practices with guidance from numerous practitioners and experts, developing good teachers into great teachers through a culture of accountability. Learn how to keep your school focused on the right work in order to achieve learning for all through a continuous improvement process. Understand how the HRS model can improve success with the PLC process and how the PLC at Work process is the cornerstone of a high reliability school. Explore the ways in which strong leaders can model and improve the why and how of PLC at Work through a collaborative culture. Explore the five levels of the HRS model, and then learn how to relate each level to PLC at Work process to improve education in your school or district. Contents: Introduction: Professional Learning Communities at Work and High Reliability Schools—Merging Best Practices for School Improvement by Robert J. Marzano and Robert Eaker Part I: The Five Levels A Safe, Supportive, and Collaborative Culture 1. Culture Building in a High Reliability School by Mario Acosta 2. Frames of Mind and Tools for Success: Organizational Culture in a PLC by Anthony Muhammad Effective Teaching in Every Classroom 3. Six Steps for Effective Teaching in Every Classroom by Toby Boss 4. Effective Teaching in a Professional Learning Community by William M. Ferriter A Guaranteed and Viable Curriculum 5. Six Action Steps for a Guaranteed and Viable Curriculum by Jan K. Hoegh 6. PLC, HRS, and a Guaranteed and Viable Curriculum by Heather Friziellie and Julie A. Schmidt Standards-Referenced Reporting 7. A Multiyear Plan for Standards-Referenced Reporting by Tammy Heflebower 8. Grading and Reporting for Learning in a PLC by Eric Twadell Competency-Based Education 9. Personalized, Competency-Based Education by Mike Ruyle 10. Preparation for Tomorrow: A Competency-Based Focus and PLCs by Mike Mattos Part II: Professional Learning Communities, High Reliability Organizations, and School Leadership 11. High Reliability Leadership by Philip B. Warrick 12. Leadership in a PLC: Coherence and Culture by Timothy D. Kanold Part III: Professional Learning Communities, High Reliability Organizations, and District Leadership 13. Leadership in High Reliability School Districts by Cameron L. Rains 14. Leadership in a High Performing PLC by Marc Johnson
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
