Download or read book Designing and Implementing Grievance Redress Mechanisms written by Asian Development Bank and published by Asian Development Bank. This book was released on 2010-05-01 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide clarifies the concept of grievance redress mechanisms and presents the rationale for their implementation. It shows how grievance redress should be built into projects' policy and institutional frameworks as well as planning models. It also describes the key elements of grievance redress mechanisms and provides step-by-step guidelines for designing and implementing these mechanisms. Annexes to the guide offer practical tools, samples of monitoring charts and forms, flow charts, terms of reference, an input on capacity building for grievance redress, and other materials needed for the design and implementation of a grievance mechanism. The guide evolved through experiences accumulated in the Southern Transport Development Project in Sri Lanka.
Download or read book Grievance Redress Mechanisms written by UNCTAD and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This note provides guidance on how investors can provide effective remedies to affected parties who perceive that their rights have been adversely affected by business activities. A grievance redress mechanism (GRM) is a set of arrangements that enable local communities, employees, out growers, and other affected stakeholders to raise grievances with the investor and seek redress when they perceive a negative impact arising from the investor's activities. It is a key way to mitigate, manage, and resolve potential or realized negative impacts, as well as fulfill obligations under international human rights law and contribute to positive relations with communities and employees. GRMs have been operated with varying degrees of success. This noteprovides guidance and examples on how to improve the design and implementation of mechanisms for mutual benefit.
Download or read book Global Review of Grievance Redress Mechanisms in World Bank Projects written by Weltbank and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Effectively addressing grievances from people impacted by World Bank projects is a core component of managing operational risk and improving a project s results. Grievance redress mechanisms (GRMs) can be an effective tool for early identification, assessment, and resolution of complaints on projects. Understanding when and how a GRM may improve project outcomes can help both project teams and beneficiaries improve results. However, there is little data available on the prevalence, quality, or impact of GRMs in existing World Bank projects. This note provides a snapshot of current usage of GRMs in World Bank projects, a qualitative assessment of selected GRMs, and recommendations for improved risk management via GRM implementation and design. The goal of the review is to provide project staff and managers with: (i) a quantitative overview of current GRM application in project design; (ii) qualitative assessment of GRM implementation issues; and (iii) recommendations for improved risk management via GRM design and implementation.
Download or read book A Guide to Designing and Implementing Grievance Mechanisms for Development Projects written by Susan Wildau and published by . This book was released on 2008 with total page 77 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Feedback Matters written by and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Feedback Matters written by Sanjay Agarwal and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This note aims to provide project teams with a better understanding of grievance redress mechanisms (GRMs) so that they can help borrowers design GRMs that effectively collect and respond to stakeholders inquiries, suggestions, concerns, and complaints. Grievance redress systems can be designed to function at the project, sector, and country levels; this note focuses primarily on the project level. The GRM framework presented here is equally applicable to both basic grievance redress systems and those that are oriented to advanced information technology.
Download or read book Assessing Project Level Grievance Redress Mechanisms Using a Human Rights Based Approach written by World Bank Group and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This note is a resource for World Bank task teams providing technical assistance to Borrowers on grievance redress mechanisms (GRMs). The first step in strengthening a project-level GRM, after discussing it within the task team and informing the Country Management Unit (CMU), is to organize a technical assistance mission to conduct a detailed GRM diagnostic for the project or group of projects selected. This helps the project implementation unit (PIU) and task team understand the PIU's capacity for grievance management, learn about grievance resolution experiences of PIU staff and potential complainants and project beneficiaries through field visits, share international experiences with grievance redress while building the capacity of relevant staff, and facilitate the preparation of a GRM strengthening action plan by relevant PIU counterparts. The guidance and tools provided here, including templates and worksheets, can help social development specialists and other relevant task team members systematically plan and organize such missions.
Download or read book Designing Redress written by Varda Bondy and published by Buster Books. This book was released on 2012 with total page 59 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Cash Transfers for Poverty Reduction written by Francisco V. Ayala and published by Routledge. This book was released on 2023-12-18 with total page 463 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past 20 years, more than 100 countries have implemented social safety nets, targeted at the poorest and most vulnerable. Impact evaluations have shown the effectiveness of these programmes, and policymakers have explored different methods of delivery, including cash transfers. Cash Transfers for Poverty Reduction offers the first systematic discussion of the design and implementation of poverty reduction schemes, and cash transfer programmes in particular. The authors also draw on their own practical experienceand present global case studies to show the effects that these decisions have on operations and outcomes. Featuring end-of-chapter questions and answers to help test your knowledge, this book offers an operational guide for key stakeholders, officials and students in understanding the design, implementation, and monitoring and evaluation of cash transfer programmes.
Download or read book The Practice of Independent Accountability Mechanisms IAMs written by Owen McIntyre and published by BRILL. This book was released on 2019-11-04 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a series of in-depth examinations, by leading experts from banking institutions, academia and civil society, of key aspects of the rapidly evolving practice of IAMs, and of the implications of such practice for environmental and social governance.
Download or read book Grievance Redress Mechanisms written by and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Challenges in Implementing Best Practices in Involuntary Resettlement written by Jayantha Perera and published by Asian Development Bank. This book was released on 2016-12-01 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Infrastructure projects sometimes physically displace households and disrupt income sources and livelihoods. The Asian Development Bank offers several good governance practices to its borrowers to minimize such adverse impacts, especially since the absorption of such best practices by countries is usually slow and erratic. This publication presents an in-depth case study from a complex and sensitive infrastructure project in Sri Lanka, where international best practices in involuntary resettlement were successfully merged with local legal systems. The publication demonstrates that the application of best practices to infrastructure projects needs continuous consultations with affected people and a firm commitment of resources.
Download or read book ADB Annual Report 2010 written by Asian Development Bank and published by Asian Development Bank. This book was released on 2011-04-01 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2010 Annual Report of the Board of Directors to the Board of Governors of the Asian Development Bank (ADB) reviews ADB's operations, projects, internal administration, financial management and includes a separate report on the activities of the Special Funds of ADB. The report also contains chapters on regional, sectoral and thematic highlights. It also includes the complete financial statements and opinions of the independent auditors, a statistical annex, and appendixes.
Download or read book Sourcebook on the Foundations of Social Protection Delivery Systems written by Kathy Lindert and published by World Bank Publications. This book was released on 2020-10-29 with total page 597 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sourcebook on the Foundations of Social Protection Delivery Systems synthesizes real-world experiences and lessons learned of social protection delivery systems from around the globe. It takes a broad view of social protection, covering various intended populations such as poor or low-income families, unemployed workers, persons with disabilities, and individuals facing social risks. It discusses many types of interventions that governments provide to individuals, families, or households, including categorical programs, poverty-targeted programs, labor benefits and services, disability benefits and services, and social services. The Sourcebook seeks to address concrete “how-to†? questions, including: • How do countries deliver social protection benefits and services? • How do they do so effectively and efficiently? • How do they ensure dynamic inclusion, especially for the most vulnerable and needy? • How do they promote better coordination and integration—not only among social protection programs but also among programs in other parts of government? • How can they meet the needs of their intended populations and provide a better client experience? The delivery systems framework elaborates on the key elements of that operating environment. The framework is anchored in core implementation phases along the delivery chain. Key actors, including people and institutions, interact all along that delivery chain. Those interactions are facilitated by communications, information systems, and technology. This framework can apply to the delivery of one or many programs and to the delivery of adaptive social protection. The Sourcebook structures itself around eight key principles that can frame the delivery systems mind-set: 1. There is no single blueprint for delivery systems, but there are commonalities, and those common elements constitute the core of the delivery systems framework. 2. Quality of implementation matters, and weaknesses in any of the core elements will negatively affect the entire system, reducing the impacts of the program(s) they support. 3. Delivery systems evolve over time, in a nonlinear fashion, and their starting points matter. 4. Efforts should be made to “keep it simple†? and to “do simple well,†? from the start. 5. The “first mile†?—people’s direct interface with administrative functions—is often the weakest link in the delivery chain; improving it may take systemic change but will greatly improve overall efficiencies and mitigate the risk of failures on the frontlines. 6. Social protection programs do not operate in a vacuum, and thus their delivery systems should not be developed in silos; synergies across institutions and information systems are possible and can improve program outcomes. 7. Social protection delivery systems can contribute more broadly to government’s ability to serve other sectors, such as health insurance subsidies, scholarships, social energy tariffs, housing benefits, and legal services. 8. The dual challenges of inclusion and coordination are pervasive and perennial and encourage the continuous improvement of delivery systems, through a dynamic, integrated, and human-centered approach.
Download or read book Citizens and Service Delivery written by Dena Ringold and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: The report reviews how citizens can influence education, health and social protection services through access to information and opportunities to hold providers accountable. It takes stock of international evidence and experience from projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work.
Download or read book A Sourcebook for Engaging with Civil Society Organizations in Asian Development Bank Operations written by Asian Development Bank and published by Asian Development Bank. This book was released on 2021-12-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: With their unique strengths and specialized knowledge of their communities and constituencies, civil society organizations (CSOs) have an essential role to play in creating a more prosperous, inclusive, resilient, and sustainable Asia and the Pacific. This publication provides guidance on how CSOs can be more effectively engaged in Asian Development Bank (ADB) operations to maximize the benefits for its developing member countries. It provides advice, templates, and tips for ADB staff and country officials to use when designing, implementing, and monitoring ADB-financed operations.
Download or read book Corporate Power and Human Rights written by Manette Kaisershot and published by Routledge. This book was released on 2018-02-02 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is ample evidence about the negative effects business activity of all types can have on the provision of human rights. Equally, there can be little doubt economic development, usually driven through business activity and trade, is necessary for any state to provide the institutions and infrastructure necessary to secure and provide human rights for their citizens. The United Nations and businesses recognise this tension and are collaborating to effect change in business behaviours through voluntary initiatives such as the Global Compact and John Ruggie’s Guiding Principles. Yet voluntary approaches are evidently failing to prevent human rights violations and there are few alternatives in law for affected communities to seek justice. This book seeks to robustly challenge the current status quo of business approaches to human rights in order to develop meaningful alternatives in an attempt to breech the gap between the realities of business and human rights and its discourse. This book was previously published as a special issue of the International Journal of Human Rights.
