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EBookClubs

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Book People Love You

Download or read book People Love You written by Jeb Blount and published by John Wiley & Sons. This book was released on 2013-02-04 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

Book To Grandma  With Love

Download or read book To Grandma With Love written by and published by Silver Dolphin Books. This book was released on 2018-05-01 with total page 5 pages. Available in PDF, EPUB and Kindle. Book excerpt: Celebrate Grandma by sending a Special Delivery book and card. What better way to celebrate the grandmother(s) in your life than with a keepsake book? With adorable illustrations and sweet text, this story is perfect for birthdays, Mother’s Day, or just because! Packaged with a pull-out card to sign and an envelope for mailing, this gift set is the perfect alternative to traditional cards!

Book People Love You

Download or read book People Love You written by Jeb Blount and published by John Wiley & Sons. This book was released on 2013-01-22 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

Book To Grandpa  With Love

Download or read book To Grandpa With Love written by and published by Silver Dolphin Books. This book was released on 2018-05-01 with total page 5 pages. Available in PDF, EPUB and Kindle. Book excerpt: Celebrate Grandpa by sending a Special Delivery book and card! What better way to celebrate the grandfather(s) in your life than with a keepsake book? With adorable illustrations and sweet text, this story is perfect for birthdays, Father’s Day, or just because! Packaged with a pull-out card to sign and an envelope for mailing, this gift set is the perfect alternative to traditional cards!

Book The Love Principle

    Book Details:
  • Author : Dr. Michael B. Brown
  • Publisher : Post Hill Press
  • Release : 2020-02-25
  • ISBN : 1642934747
  • Pages : 166 pages

Download or read book The Love Principle written by Dr. Michael B. Brown and published by Post Hill Press. This book was released on 2020-02-25 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your journey toward long-lasting happiness begins here. In just ten steps, Dr. Michael B. Brown provides a clear path through a discipline of daily loving that will lead you to purpose and joy in life. Follow these steps to bring meaning to your home, romantic relationships, workplace, personal friendships, and your own sense of self.

Book Love and the Politics of Care

Download or read book Love and the Politics of Care written by Stanislava Dikova and published by Bloomsbury Publishing USA. This book was released on 2022-11-03 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume offers a contemporary rethinking of the relationship between love and care in the context of neoliberal practices of professionalization and work. Each of the book's three sections interrogates a particular site of care, where the affective, political, legal, and economic dimensions of care intersect in challenging ways. These sites are located within a variety of institutionally managed contexts such as the contemporary university, the theatre hall, the prison complex, the family home, the urban landscape, and the care industry. The geographical spread of the case studies stretches across India, Vietnam, Sweden, Brazil, South Africa, the UK and the US and provides broad coverage that crosses the divide between the Global North and the Global South. To address this transnational interdisciplinary field of study, the collection utilises insights from across the humanities and social sciences and includes contributions from literature, sociology, cultural and media studies, philosophy, feminist theory, theatre, art history, and education. These inquiries build on a variety of conceptual tools and research methods, from data analysis to psychoanalytic reading. Love and the Politics of Care delivers an attentive and widely relevant examination of the politics of care and makes a compelling case for an urgent reconsideration of the methods that currently structure and regulate it.

Book Made for Love

    Book Details:
  • Author : Alissa Nutting
  • Publisher : HarperCollins
  • Release : 2017-07-04
  • ISBN : 0062280570
  • Pages : 320 pages

Download or read book Made for Love written by Alissa Nutting and published by HarperCollins. This book was released on 2017-07-04 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now an HBO Max series starring Ray Romano and Cristin Milioti From one of our most exciting and provocative young writers, a poignant, riotously funny story of how far some will go for love—and how far some will go to escape it. Hazel has just moved into a trailer park of senior citizens, with her father and Diane—his extremely lifelike sex doll—as her roommates. Life with Hazel’s father is strained at best, but her only alternative seems even bleaker. She’s just run out on her marriage to Byron Gogol, CEO and founder of Gogol Industries, a monolithic corporation hell-bent on making its products and technologies indispensable in daily life. For over a decade, Hazel put up with being veritably quarantined by Byron in the family compound, her every movement and vital sign tracked. But when he demands to wirelessly connect the two of them via brain chips in a first-ever human “mind-meld,” Hazel decides what was once merely irritating has become unbearable. The world she escapes into is a far cry from the dry and clinical bubble she’s been living in, a world populated with a whole host of deviant oddballs. As Hazel tries to carve out a new life for herself in this uncharted territory, Byron is using the most sophisticated tools at his disposal to find her and bring her home. His threats become more and more sinister, and Hazel is forced to take drastic measures in order to find a home of her own and free herself from Byron’s virtual clutches once and for all. Perceptive and compulsively readable, Made for Love is at once an absurd, raunchy comedy and a dazzling, profound meditation marriage, monogamy, and family.

Book Kingdom Ethics  2nd ed

    Book Details:
  • Author : David P. Gushee
  • Publisher : Wm. B. Eerdmans Publishing
  • Release : 2016
  • ISBN : 0802874215
  • Pages : 550 pages

Download or read book Kingdom Ethics 2nd ed written by David P. Gushee and published by Wm. B. Eerdmans Publishing. This book was released on 2016 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: Comprehensive update of the leading Christian ethics textbook of the 21st century Ever since its original publication in 2003, Glen Stassen and David Gushee's Kingdom Ethics has offered students, pastors, and other readers an outstanding framework for Christian ethical thought, one that is solidly rooted in Scripture, especially Jesus's teachings in the Sermon on the Mount. This substantially revised edition of Kingdom Ethics features enhanced and updated treatments of all major contemporary ethical issues. David Gushee's revisions include updated data and examples, a more global perspective, more gender-inclusive language, a clearer focus on methodology, discussion questions added

Book The Good  the Bad  and the Just

Download or read book The Good the Bad and the Just written by Riël Vermunt and published by Routledge. This book was released on 2016-03-16 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on multidisciplinary findings and ideas, this book discusses fair allocation of social resources, such as goods, services and information, in a novel and integrated way. The role of the essential features of allocation behavior: motivation, cognition and emotion, as well as morality and reactions to perceived unfairness are examined in the newly developed Justice Model. The author offers explanations as to why, how and to what extent, people, in an effort to attain justice, allocate social resources between self and others and among others. It is held that the allocation event, featuring actor, recipient and observer, as well as the resources to be allocated by an actor, can function as a guideline for the essentials of fair behavior. The work explores the conditions under which an actor may deviate from a just division of social resources thus instigating a reaction from recipients and observers. The study covers various levels of analysis ranging from the intra-personal to the societal. The book will be of interest to academics and researchers working in the areas of crime, law, justice, public policy and governance.

Book Chicken Soup for the Soul  Volunteering   Giving Back

Download or read book Chicken Soup for the Soul Volunteering Giving Back written by Amy Newmark and published by Simon and Schuster. This book was released on 2015-08-18 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: One person can make a significant difference in the lives of others. This collection of 101 inspiring stories celebrates volunteers and those who give back, and also shows how the biggest beneficiaries are the givers themselves. Volunteers and people who give back are models of unconditional kindness, compassion, and love. You choose hope over despair, optimism over cynicism, and caring over indifference. And by serving others, you also help yourself. In this inspiring collection of 101 personal stories by and for volunteers and those who give back, you and your fellow unsung heroes will get some of the recognition and appreciation you deserve.

Book The Privilege of Love

    Book Details:
  • Author : Peter-Damian Belisle
  • Publisher : Liturgical Press
  • Release : 2002
  • ISBN : 9780814627730
  • Pages : 244 pages

Download or read book The Privilege of Love written by Peter-Damian Belisle and published by Liturgical Press. This book was released on 2002 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Privilege of Love: Camaldolese Benedictine Spirituality is a collection of essays by Camaldolese monks, nuns, and oblates. After an introduction by Michael Downey and an overview chapter on Camaldolese Benedictine history and spirituality, three chapters center on the Benedictine aspects of spirituality, such as liturgy, lectio divina, and Word/Wisdom of God. The book focuses on Camaldolese sources, eremitical/cenobitical dialectic, and solitude, followed by chapters on Camaldolese ecumenical and interreligious involvement, as well as oblate spirituality. The concluding chapter comments on Camaldolese Benedictine spirituality in a post-Vatican II context.

Book FaithWriters   Rising to the Challenge   Spring Edition

Download or read book FaithWriters Rising to the Challenge Spring Edition written by Faithwriters.Com and published by Xulon Press. This book was released on 2004-08 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Healthy Relationships

Download or read book Healthy Relationships written by Charles A. McKay and published by Bloomsbury Publishing USA. This book was released on 2023-02-07 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intended for young readers interested in creating and maintaining physically and emotionally healthy relationships, this book answers common questions and offers practical guidance on navigating such everyday issues as conflict resolution and jealousy. Part of Bloomsbury's Q&A Health Guides series and authored by a clinical psychotherapist, this book equips readers with the knowledge and tools they need to pursue safe and meaningful romantic relationships. Although many teens and young adults are interested in dating, entering into the world of romantic relationships can spark a number of difficult questions. This book's 46 questions address concerns related to attractiveness, readiness for a relationship, building connection and trust, conflict, sexual health, setting boundaries, and breakups: - How do you know when you're ready to date? - Is conflict normal, and how do you deal with it? - What are the warning signs that a relationship is toxic or abusive? - How do you handle a breakup and the sometimes messy aftermath? .The text strikes a balance between theory and practice, offering clear explanations of foundational concepts in psychology and interpersonal communication, as well as useful suggestions that readers can implement in their own lives. Augmenting the main text, a collection of 5 case studies illustrate key concepts and issues through relatable stories and insightful recommendations. The "Common Misconceptions" section dispels 5 long-standing myths about relationships, directing readers to additional information in the text. The glossary defines terms that may be unfamiliar to readers, while a directory of resources curates a list of the most useful relationship-related books, websites, and other materials. Finally, readers can turn to the "Guide to Health Literacy" section for skills and strategies for finding, evaluating, and using credible sources of health information both on and off the Internet.

Book Lasting Ties

Download or read book Lasting Ties written by Christopher Rowe and published by eBookIt.com. This book was released on 2024-01-30 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the Secrets of Lifelong Connections in "Lasting Ties" Imagine a life rich with relationships that bloom like a perennial garden, year after year, through every season of life. "Lasting Ties: Mastering the Maintenance of Meaningful Relationships" is your companion on a journey toward nurturing those ties that matter most. Dive into the foundational elements that forge unbreakable bonds in Chapter 1. From the nuances of emotional connections and communication to the steadfast shores of trust and security, learn how to cultivate the deep roots necessary for relationships to flourish. Chapter 2 guides you through the enchanting lifecycle of love. Rediscover the thrill of infatuation, unlock the potential for deepening intimacy, and explore sustain techniques to keep the spark alive. With each page, renew your commitment and celebrate the growth alongside your partner. In Chapter 3, encounter the resilience needed to withstand the tempest of life's challenges. Discover practical strategies for leaning into adversity, emerging stronger and more connected than ever before. Balance is key in any relationship, and in Chapter 4, it becomes clear how to master the give and take. Unravel the mysteries of reciprocity and learn to foster support that flows both ways, ensuring that your relationships are as rewarding as they are generous. Thousands of readers have found their path to deeper intimacy and vulnerability within Chapter 5, rekindling connections that stand the test of time. And as modern life races on, Chapter 6 shows the importance of carving out moments to nurture romance, celebrate together, and keep the connection vibrant and alive. Whether it's deciding on life changes together in Chapter 7, maintaining healthy familial connections in Chapter 8, or cherishing lifelong friendships in Chapter 9, this book provides a blueprint to enrich all aspects of your social world. Life isn't without its trials, and Chapter 10 addresses when relationships falter. Embrace the lessons of letting go and discover the healing process in Chapter 11, equipping you to move forward with strength and grace. Prepare for the evolving landscape of human connections and the impact of technology with the insights in Chapter 12. Nurturing healthy community ties has never been more critical, and this book leads the way. "Lasting Ties: Mastering the Maintenance of Meaningful Relationships" isn't just a book; it's an invitation to a life filled with vibrant, meaningful connections that endure. Join the countless who have transformed their relationships and continue the conversation beyond the book--with each page turn, step confidently into a world where every relationship becomes a treasured tie.

Book My Sermon Notes

    Book Details:
  • Author : Charles Haddon Spurgeon
  • Publisher :
  • Release : 1885
  • ISBN :
  • Pages : 228 pages

Download or read book My Sermon Notes written by Charles Haddon Spurgeon and published by . This book was released on 1885 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book A sermon delivered at the baptist meeting house

Download or read book A sermon delivered at the baptist meeting house written by John RYLAND and published by . This book was released on 1800 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: