Download or read book Delivering ITSM for Business Maturity written by Beverly Weed-Schertzer and published by Emerald Group Publishing. This book was released on 2019-03-06 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.
Download or read book Delivering ITSM for Business Maturity written by Beverly Weed-Schertzer and published by Emerald Group Publishing. This book was released on 2019-03-06 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.
Download or read book Self Knowledge and Knowledge Management Applications written by Beverly Weed-Schertzer and published by Emerald Group Publishing. This book was released on 2023-02-17 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Defining and explaining how Self-Knowledge enhances the application of different knowledge types when used both independently and collectively, Self-Knowledge and Knowledge Management Applications is essential reading for professionals and students across multiple disciplines from business and management to strategy and technology.
Download or read book Il logical Knowledge Management written by Beverly Weed-Schertzer and published by Emerald Group Publishing. This book was released on 2020-09-21 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.
Download or read book Il logical Knowledge Management written by Beverly Weed-Schertzer and published by Emerald Group Publishing. This book was released on 2020-09-21 with total page 71 pages. Available in PDF, EPUB and Kindle. Book excerpt: In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.
Download or read book High Velocity Itsm written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2016-09-28 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods and much more!
Download or read book ICMLG2016 4th International Conference on Management Leadership and Governance written by Dmitry Vasilenko and Natalia Khazieva and published by Academic Conferences and publishing limited. This book was released on with total page 543 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book CIO written by and published by . This book was released on 2007-08-15 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The ITSM Process Design Guide written by Donna Knapp and published by J. Ross Publishing. This book was released on 2010-08-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.
Download or read book Mastering ITSM written by Cybellium Ltd and published by Cybellium Ltd. This book was released on 2023-09-06 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cybellium Ltd is dedicated to empowering individuals and organizations with the knowledge and skills they need to navigate the ever-evolving computer science landscape securely and learn only the latest information available on any subject in the category of computer science including: - Information Technology (IT) - Cyber Security - Information Security - Big Data - Artificial Intelligence (AI) - Engineering - Robotics - Standards and compliance Our mission is to be at the forefront of computer science education, offering a wide and comprehensive range of resources, including books, courses, classes and training programs, tailored to meet the diverse needs of any subject in computer science. Visit https://www.cybellium.com for more books.
Download or read book Adaptive Security Management Architecture written by James S. Tiller and published by CRC Press. This book was released on 2010-11-17 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: For an organization to function effectively, its security controls must not be so restrictive that the business is denied the ability to be innovative and flexible. But increasingly pervasive threats mandate vigilance in unlikely areas. Adaptive Security Management Architecture enables security professionals to structure the best program designed t
Download or read book Information Technology Governance and Service Management Frameworks and Adaptations written by Cater-Steel, Aileen and published by IGI Global. This book was released on 2008-08-31 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization. Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.
Download or read book Global Information Diffusion and Management in Contemporary Society written by Zhang, Zuopeng (Justin) and published by IGI Global. This book was released on 2018-07-13 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Changing business environments and information technology advancements fundamentally reshaped the traditional information landscape in our contemporary society, urging companies to seek innovative ways to diffuse and manage assets on a global scale. It is crucial for society to understand the new methodologies and common practices that organizations can utilize to leverage their knowledge into practice. Global Information Diffusion and Management in Contemporary Society is an essential reference source featuring research on the development and implementation of contemporary global information management initiatives in organizations. Including coverage on a multitude of topics such as data security, global manufacturing, and information governance, this book explores the importance of information management in a global context. This book is ideally designed for managers, information systems specialists, professionals, researchers, and administrators seeking current research on the theories and applications of global information management.
Download or read book Cloud Computing written by Venkata Josyula and published by Cisco Press. This book was released on 2012 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complete guide to provisioning and managing cloud-based Infrastructure as a Service (IaaS) data center solutions Cloud computing will revolutionize the way IT resources are deployed, configured, and managed for years to come. Service providers and customers each stand to realize tremendous value from this paradigm shift--if they can take advantage of it. Cloud Computing brings together the realistic, start-to-finish guidance they need to plan, implement, and manage cloud solution architectures for tomorrow's virtualized data centers. It introduces cloud "newcomers" to essential concepts, and offers experienced operations professionals detailed guidance on delivering Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). This book's replicable solutions and fully-tested best practices will help enterprises, service providers, consultants, and Cisco partners meet the challenge of provisioning end-to-end cloud infrastructures. Drawing on extensive experience working with leading cloud vendors and integrators, the authors present detailed operations workflow examples, proven techniques for operating cloud-based network, compute, and storage infrastructure; a comprehensive management reference architecture; and a complete case study demonstrating rapid, lower-cost solutions design. Cloud Computing will be an indispensable resource for all network/IT professionals and managers involved with planning, implementing, or managing the next generation of cloud computing services. Venkata (Josh) Josyula, Ph.D., CCIE(R) No. 13518 is a Distinguished Services Engineer in Cisco Services Technology Group (CSTG) and advises Cisco customers on OSS/BSS architecture and solutions. Malcolm Orr, Solutions Architect for Cisco's Services Technology Solutions, advises telecoms and enterprise clients on architecting, building, and operating OSS/BSS and cloud management stacks. He is Cisco's lead architect for several Tier 1 public cloud projects. Greg Page has spent the last eleven years with Cisco in technical consulting roles relating to data center architecture/technology and service provider security. He is now exclusively focused on developing cloud/IaaS solutions with service providers and systems integrator partners. - Review the key concepts needed to successfully deploy clouds and cloud-based services - Transition common enterprise design patterns and use cases to the cloud - Master architectural principles and infrastructure designs for "real-time" managed IT services - Understand the Cisco approach to cloud-related technologies, systems, and services - Develop a cloud management architecture using ITIL, TMF, and ITU-TMN standards - Implement best practices for cloud service provisioning, activation, and management - Automate cloud infrastructure to simplify service delivery, monitoring, and assurance - Choose and implement the right billing/chargeback approaches for your business - Design and build IaaS services, from start to finish - Manage the unique capacity challenges associated with sporadic, real-time demand - Provide a consistent and optimal cloud user experience This book is part of the Networking Technology Series from Cisco Press(R), which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers. Category: Cloud Computing Covers: Virtualized Data Centers
Download or read book IT Governance and Information Security written by Yassine Maleh and published by CRC Press. This book was released on 2021-12-21 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT governance seems to be one of the best strategies to optimize IT assets in an economic context dominated by information, innovation, and the race for performance. The multiplication of internal and external data and increased digital management, collaboration, and sharing platforms exposes organizations to ever-growing risks. Understanding the threats, assessing the risks, adapting the organization, selecting and implementing the appropriate controls, and implementing a management system are the activities required to establish proactive security governance that will provide management and customers the assurance of an effective mechanism to manage risks. IT Governance and Information Security: Guides, Standards, and Frameworks is a fundamental resource to discover IT governance and information security. This book focuses on the guides, standards, and maturity frameworks for adopting an efficient IT governance and information security strategy in the organization. It describes numerous case studies from an international perspective and brings together industry standards and research from scientific databases. In this way, this book clearly illustrates the issues, problems, and trends related to the topic while promoting the international perspectives of readers. This book offers comprehensive coverage of the essential topics, including: IT governance guides and practices; IT service management as a key pillar for IT governance; Cloud computing as a key pillar for Agile IT governance; Information security governance and maturity frameworks. In this new book, the authors share their experience to help you navigate today’s dangerous information security terrain and take proactive steps to measure your company’s IT governance and information security maturity and prepare your organization to survive, thrive, and keep your data safe. It aspires to provide a relevant reference for executive managers, CISOs, cybersecurity professionals, engineers, and researchers interested in exploring and implementing efficient IT governance and information security strategies.
Download or read book Continual service improvement written by and published by The Stationery Office. This book was released on 2007-05-30 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
Download or read book Business Information Systems Workshops written by Witold Abramowicz and published by Springer. This book was released on 2014-09-30 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the five workshops that were organized in conjunction with the International Conference on Business Information Systems, BIS 2014, which took place in Larnaca, Cyprus, in May 2014. The 27 papers in this volume were carefully reviewed and selected from 53 submissions and were revised and extended after the event. The workshop topics covered applications and economics of knowledge-based technologies (AKTB), business and IT alignment (BITA), digital currencies (DC), modern applications of business information systems (MODAPP), and tools for setting up and running a business in cloud computing (TSRB). In addition a keynote paper is included in this book.
