Download or read book Winning with Customers written by D. Keith Pigues and published by John Wiley & Sons. This book was released on 2010-08-13 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep understanding of how they create customer value relative to competitors. With a rigorous and measurable understanding of how customers make more money today and in the future with you, combined with supporting plans and tools to align the entire organization for success, a company can win and win big. Winning with Customers offers a step-by-step playbook to help companies develop this capability for themselves, act on it, build a culture around it and sustain it over time. The playbook includes case studies, interviews, and tools from leading B2B companies who have demonstrated success. Written by recognized business thought leaders and practitioners, this book will guide you to profitable growth. The book also serves as a launch point into a community of like-minded executives that includes a companion website which offers exercises, access to thought leaders, and other tools help you win with customers.
Download or read book Presentation Zen written by Garr Reynolds and published by Pearson Education. This book was released on 2009-04-15 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: FOREWORD BY GUY KAWASAKI Presentation designer and internationally acclaimed communications expert Garr Reynolds, creator of the most popular Web site on presentation design and delivery on the Net — presentationzen.com — shares his experience in a provocative mix of illumination, inspiration, education, and guidance that will change the way you think about making presentations with PowerPoint or Keynote. Presentation Zen challenges the conventional wisdom of making "slide presentations" in today’s world and encourages you to think differently and more creatively about the preparation, design, and delivery of your presentations. Garr shares lessons and perspectives that draw upon practical advice from the fields of communication and business. Combining solid principles of design with the tenets of Zen simplicity, this book will help you along the path to simpler, more effective presentations.
Download or read book Playing to Win written by Alan G. Lafley and published by Harvard Business Press. This book was released on 2013 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions.
Download or read book The Opposable Mind written by Roger L. Martin and published by Harvard Business Press. This book was released on 2009-07-07 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to be as successful as Jack Welch, Larry Bossidy, or Michael Dell, read their autobiographical advice books, right? Wrong, says Roger Martin in The Opposable Mind. Though following best practice can help in some ways, it also poses a danger. By emulating what a great leader did in a particular situation, you'll likely be terribly disappointed with your own results. Why? Your situation is different. Instead of focusing on what exceptional leaders do, we need to understand and emulate how they think. Successful businesspeople engage in what Martin calls integrative thinking, creatively resolving the tension in opposing models by forming entirely new and superior ones. Drawing on stories of leaders as diverse as AG Lafley of Procter & Gamble, Meg Whitman of eBay, Victoria Hale of the Institute for One World Health, and Nandan Nilekani of Infosys, Martin shows how integrative thinkers are relentlessly diagnosing and synthesizing by asking probing questions including: What are the causal relationships at work here? and What are the implied trade-offs? Martin also presents a model for strengthening your integrative thinking skills by drawing on different kinds of knowledge including conceptual and experiential knowledge. Integrative thinking can be learned, and The Opposable Mind helps you master this vital skill.
Download or read book Why Startups Fail written by Tom Eisenmann and published by Currency. This book was released on 2021-03-30 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want your startup to succeed, you need to understand why startups fail. “Whether you’re a first-time founder or looking to bring innovation into a corporate environment, Why Startups Fail is essential reading.”—Eric Ries, founder and CEO, LTSE, and New York Times bestselling author of The Lean Startup and The Startup Way Why do startups fail? That question caught Harvard Business School professor Tom Eisenmann by surprise when he realized he couldn’t answer it. So he launched a multiyear research project to find out. In Why Startups Fail, Eisenmann reveals his findings: six distinct patterns that account for the vast majority of startup failures. • Bad Bedfellows. Startup success is thought to rest largely on the founder’s talents and instincts. But the wrong team, investors, or partners can sink a venture just as quickly. • False Starts. In following the oft-cited advice to “fail fast” and to “launch before you’re ready,” founders risk wasting time and capital on the wrong solutions. • False Promises. Success with early adopters can be misleading and give founders unwarranted confidence to expand. • Speed Traps. Despite the pressure to “get big fast,” hypergrowth can spell disaster for even the most promising ventures. • Help Wanted. Rapidly scaling startups need lots of capital and talent, but they can make mistakes that leave them suddenly in short supply of both. • Cascading Miracles. Silicon Valley exhorts entrepreneurs to dream big. But the bigger the vision, the more things that can go wrong. Drawing on fascinating stories of ventures that failed to fulfill their early promise—from a home-furnishings retailer to a concierge dog-walking service, from a dating app to the inventor of a sophisticated social robot, from a fashion brand to a startup deploying a vast network of charging stations for electric vehicles—Eisenmann offers frameworks for detecting when a venture is vulnerable to these patterns, along with a wealth of strategies and tactics for avoiding them. A must-read for founders at any stage of their entrepreneurial journey, Why Startups Fail is not merely a guide to preventing failure but also a roadmap charting the path to startup success.
Download or read book Evaluating Challenges and Opportunities for Healthcare Reform written by Selladurai, Raj and published by IGI Global. This book was released on 2020-02-07 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare reform in the United States is a significant, strongly debated issue that has been argued since the early 1900s. Though this issue has been in circulation for decades, by integrating various new models and approaches, a more sustainable national healthcare system can perhaps be realized. Evaluating Challenges and Opportunities for Healthcare Reform presents comprehensive coverage of the development of new models of healthcare systems that seek to create sustainable and optimal healthcare by improving quality and decreasing cost. While highlighting topics including high-value care, patient interaction, and sustainable healthcare, this book is ideally designed for government officials, policymakers, lawmakers, scholars, physicians, healthcare leaders, academicians, practitioners, and students and can be used to help all interested stakeholders to make well-informed decisions related to healthcare reform and policy development for the United States and beyond, as well as to help all individuals and families in their decisions related to choices of optimal healthcare plans.
Download or read book The Messy Middle written by Scott Belsky and published by Penguin. This book was released on 2018-10-02 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: NATIONAL BESTSELLER NAMED ONE OF THE MOST INSPIRING BOOKS OF 2018 BY INC. NAMED ONE OF THE BEST STARTUP BOOKS OF ALL TIME BY BOOKAUTHORITY The Messy Middle is the indispensable guide to navigating the volatility of new ventures and leading bold creative projects by Scott Belsky, bestselling author, entrepreneur, Chief Product Officer at Adobe, and product advisor to many of today's top start-ups. Creating something from nothing is an unpredictable journey. The first mile births a new idea into existence, and the final mile is all about letting go. We love talking about starts and finishes, even though the middle stretch is the most important and often the most ignored and misunderstood. Broken into three sections with 100+ lessons, this no-nonsense book will help you: • Endure the roller coaster of successes and failures by strengthening your resolve, embracing the long-game, and short-circuiting your reward system to get to the finish line. • Optimize what’s working so you can improve the way you hire, better manage your team, and meet your customers’ needs. • Finish strong and avoid the pitfalls many entrepreneurs make, so you can overcome resistance, exit gracefully, and continue onto your next creative endeavor with ease. With insightful interviews from today’s leading entrepreneurs, artists, writers, and executives, as well as Belsky’s own experience working with companies like Airbnb, Pinterest, Uber, and sweetgreen, The Messy Middle will outfit you to find your way through the hardest parts of any bold project or new venture.
Download or read book Decide Deliver written by Marcia W. Blenko and published by Harvard Business Press. This book was released on 2010 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: -Identify your critical decisions. Focus on those that matter most to your company's performance. --
Download or read book Augmented Analytics written by Willi Weber and published by "O'Reilly Media, Inc.". This book was released on 2024-05-31 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Augmented Analytics isn't just another book on data and analytics; it's a holistic resource for reimagining the way your entire organization interacts with information to become insight-driven. Moving beyond traditional, limited ways of making sense of data, Augmented Analytics provides a dynamic, actionable strategy for improving your organization's analytical capabilities. With this book, you can infuse your workflows with intelligent automation and modern artificial intelligence, empowering more team members to make better decisions. You'll find more in these pages than just how to add another forecast to your dashboard; you'll discover a complete approach to achieving analytical excellence in your organization. You'll explore: Key elements and building blocks of augmented analytics, including its benefits, potential challenges, and relevance in today's business landscape Best practices for preparing and implementing augmented analytics in your organization, including analytics roles, workflows, mindsets, tool sets, and skill sets Best practices for data enablement, liberalization, trust, and accessibility How to apply a use-case approach to drive business value and use augmented analytics as an enabler, with selected case studies This book provide a clear, actionable path to accelerate your journey to analytical excellence.
Download or read book Bridgebuilders written by William D. Eggers and published by Harvard Business Press. This book was released on 2023-05-23 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of ever more complex societal challenges, this book provides an essential new model for transforming the public sector and getting things done. Pandemics. Climate change. Refugee resettlement. Global supply chains. We face a new generation of complex problems that stretch across the public and private sectors and flow over organizational boundaries. To meet the moment, we need a fresh, new approach that strengthens institutions and government agencies by breaking free from organizational boxes and rigid, top-down leadership. As William D. Eggers, executive director of Deloitte's Center for Government Insights, and Donald F. Kettl, public management scholar, show in this indispensable book, we need a government of bridgebuilders who collaborate with partners—inside and outside government—to get the job done. These leaders manage horizontally instead of vertically; they see their role as connectors; and they identify which players have the assets needed to solve the unprecedented problems at hand. Each chapter examines one of the ten core principles of bridgebuilding and features practical tips and dynamic cases of how effective leaders have put each bridgebuilding principle to work. The book also includes a special section that helps government leaders create a hundred-day bridgebuilding plan. Throughout, Eggers and Kettl tell fascinating and instructive stories about some of today's bridgebuilders—federal, state, and local government leaders who transcend boundaries, partner across sectors, and get stuff done. Trusted and effective government has never been more important than today. Bridgebuilders provides a new model that current government decision makers—as well as young leaders who aspire to public service—can learn from and apply right now to transform government and restore public trust.
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Download or read book Reinventing Work written by Martin Reeves and published by Walter de Gruyter GmbH & Co KG. This book was released on 2024-10-21 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations often declare that their biggest asset is their people. As such, business leaders make constant efforts to hire the best talent – and to get the best out of their workers. But a confluence of forces is reshaping all aspects of talent management. A war for talent rages and will be exacerbated in the long-term by demographic aging; the half-life of skills is decreasing as AI powers more parts of business workflows; flexible and hybrid work models are becoming commonplace; and management methods focused on measurement and efficiency are not sufficient for engaging a purpose-seeking generation. In these turbulent times, CEOs and their entire teams – not just HR – need to rethink how they can create a people advantage, going beyond traditional approaches to organization, performance management, and compensation. This book – a collection of recent essays written by researchers at the BCG Henderson Institute, Boston Consulting Group’s think tank – aims to help leaders to reinvent work by providing a forward-looking perspective on all aspects of talent management. Across five chapters, the book discusses How to attract the talent of the future How to shape the workforce in an evolving context How to embrace new models of work How to build the workplace of the future How to establish new models of leadership and culture By providing a combination of new ideas, real-world examples, and concrete recommendations, Reinventing Work serves as a guide for leaders to effectively navigate the changing nature of work.
Download or read book Making Shift Happen written by Nya Van Leuvan and published by New Society Publishers. This book was released on 2022-01-11 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: The changemaker's guide to catalyzing environmental behaviour change for a healthy future To tackle our urgent environmental problems and achieve positive, durable change, we must design solutions based directly on how people think, make decisions, and act. From hotels that save water and money using simple signage, to energy suppliers that boost participation in renewable energy programs through mere enrollment form tweaks—shifting the behavior of millions for the better is possible. Based on decades of research into what drives behavior change, Making Shift Happen provides a suite of powerful tools to transform the world. It features A to Z guidance on how to design a behavior change initiative—from choosing the right audience and uncovering what drives their behavior, to designing, prototyping, testing, and implementation. Clear instructions and real-world examples empower you to apply hundreds of behavioral science solutions including: Using social norms to spread positive environmental behaviors Selecting and testing stories, metaphors, and values to frame information for each audience Catalyzing action by aligning your initiative with your audience's personal and social motivators Breaking bad habits and building positive ones Capturing your audience's attention and reducing barriers to action Connecting people with nature and building empathy for the environment and its inhabitants. Making Shift Happen is a must-have guide for practitioners in non-profits, governments, and businesses looking to design successful campaigns and initiatives that shift behaviors and mindsets toward positive environmental outcomes and a better future for all. AWARDS GOLD | 2023 Nautilus Book Awards | Social Sciences & Education
Download or read book Computerworld written by and published by . This book was released on 1981-10-26 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Download or read book Winning in the Virtual Workplace 10 Experts Reveal How to Lead Your Remote Team to Success written by and published by Center for the Advancement of Virtual Organizations. This book was released on 2024-04-05 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: "a treasure trove of practical wisdom..." —Jim Kouzes, coauthor of The Leadership Challenge Do you want to become a first-class leader of remote and hybrid employees? Whether you’re a seasoned leader or just starting out and have no idea what you’re doing, Winning in the Virtual Workplace can help you gain knowledge for your leadership journey in the world of remote and hybrid work. With this book, you’ll be able to: --Tap into expert insights: Gain knowledge from 10 experts in virtual leadership on essential topics like communication, accountability, and continuous improvement. --Discover the virtual leadership framework: Connect Emotional Intelligence to critical aspects of virtual organizations and integrate Emotional Intelligence into the heart of your workplace. --Enhance virtual meetings: Implement practical tips to have a more intentional approach to virtual communication. --Connect with your virtual or hybrid team: Learn strategies to help you win at remote work and better support your team. Published by National University’s Center for the Advancement of Virtual Organizations, Winning in the Virtual Workplace can help you elevate your remote work skills. Grab it today so you can better lead your virtual or hybrid team!
Download or read book Pro Ubuntu Server Administration written by Sander van Vugt and published by Apress. This book was released on 2009-02-26 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pro Ubuntu Server Administration teaches you advanced Ubuntu system building. After reading this book, you will be able to manage anything from simple file servers to multiple virtual servers to high–availability clusters. This is the capstone volume of the Apress Ubuntu trilogy that includes Beginning Ubuntu Linux, Third Edition and Beginning Ubuntu Server LTS Administration: From Novice to Professional, Second Edition. You will be able to make Ubuntu technology shine in a Fortune 500 environment and let Ubuntu server become the backbone of your infrastructure. Topics covered include Performance monitoring and optimization High–availability clustering Advanced Lightweight Directory Access Protocol (LDAP) integrated networking
Download or read book Apache Spark for the Enterprise Setting the Business Free written by Oliver Draese and published by IBM Redbooks. This book was released on 2016-02-09 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analytics is increasingly an integral part of day-to-day operations at today's leading businesses, and transformation is also occurring through huge growth in mobile and digital channels. Enterprise organizations are attempting to leverage analytics in new ways and transition existing analytics capabilities to respond with more flexibility while making the most efficient use of highly valuable data science skills. The recent growth and adoption of Apache Spark as an analytics framework and platform is very timely and helps meet these challenging demands. The Apache Spark environment on IBM z/OS® and Linux on IBM z SystemsTM platforms allows this analytics framework to run on the same enterprise platform as the originating sources of data and transactions that feed it. If most of the data that will be used for Apache Spark analytics, or the most sensitive or quickly changing data is originating on z/OS, then an Apache Spark z/OS based environment will be the optimal choice for performance, security, and governance. This IBM® RedpaperTM publication explores the enterprise analytics market, use of Apache Spark on IBM z SystemsTM platforms, integration between Apache Spark and other enterprise data sources, and case studies and examples of what can be achieved with Apache Spark in enterprise environments. It is of interest to data scientists, data engineers, enterprise architects, or anybody looking to better understand how to combine an analytics framework and platform on enterprise systems.
