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EBookClubs

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Book Customer Is King  How to Exceed Their Expectations

Download or read book Customer Is King How to Exceed Their Expectations written by Robert Craven and published by Random House. This book was released on 2012-02-29 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated eBook edition What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets * case studies of real businesses * frequently asked questions

Book Distribution

    Book Details:
  • Author : David Frederick Ross
  • Publisher : Springer Science & Business Media
  • Release : 1995-11-30
  • ISBN : 9780412065217
  • Pages : 808 pages

Download or read book Distribution written by David Frederick Ross and published by Springer Science & Business Media. This book was released on 1995-11-30 with total page 808 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been said that every generation of historians seeks to rewrite what a previous generation had established as the standard interpretations of the motives and circumstances shaping the fabric of historical events. It is not that the facts of history have changed. No one will dispute that the battle of Waterloo occurred on June 11, 1815 or that the allied invasion of Europe began on June 6, 1944. What each new age of historians are attempting to do is to reinterpret the motives of men and the force of circumstance impacting the direction of past events based on the factual, social, intellectual, and cultural milieu of their own generation. By examining the facts of history from a new perspective, today's historians hope to reveal some new truth that will not only illuminate the course of history but also validate contempo rary values and societal ideals. Although it is true that tackling the task of developing a new text on logistics and distribution channel management focuses less on schools of philosophical and social analysis and more on the calculus of managing sales campaigns, inventory replenishment, and income statements, the goal of the management scientist, like the historian, is to merge the facts and figures of the discipline with today's organizational, cultural, and economic realities. Hopefully, the result will be a new synthesis, where a whole new perspective will break forth, exposing new directions and opportunities.

Book Wine Marketing   Sales  Second edition

Download or read book Wine Marketing Sales Second edition written by Liz Thach and published by Board and Bench Publishing. This book was released on 2012-10-01 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can a small winery possibly compete with the marketing of massive wine companies? How can it hope to capture the over-stimulated mindshare of the modern consumer? By being strategic. This revised and updated edition to the bestselling book puts the vast bank of wine marketing knowledge within reach of industry novices, and fresh, practical, and powerful strategies into the hands of veteran brand managers and marketing professionals. With 100 pages of new and expanded material, this book addresses such topics as importing and exporting; logistical management; marketing your tasting room and wine region as a prime tourist destination; how to generate greater retail sales; and how to grab the benefits, while avoiding the dangers, of social networking and viral marketing.

Book The Storied Life of James D  Wilson

Download or read book The Storied Life of James D Wilson written by James D. Wilson and published by James D Wilson . This book was released on 2024-05-31 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book challenges the idea that success hinges solely on gaining the admiration of others. Instead, it delves deeper, exploring the power of humility as the key to unlocking true respect, personal growth, and a thriving business. The author dismantles the myth that equates success with arrogance. True greatness, you'll discover, lies in embracing humility. By fostering a culture of trust, teamwork, and confidence within your team, you'll empower those around you and unlock your full potential as a leader. From fostering open communication to appreciating diverse perspectives, each chapter offers actionable guidance for both new and seasoned leaders. It's about acknowledging mistakes, embracing feedback, and possessing a relentless hunger for learning and growth. As you turn the pages, reflect on your leadership style and how humility can elevate you to new heights. Together, let's unlock the power of humility to earn genuine respect and achieve extraordinary success in business.

Book Exceeding Expectations by Escaping the Torment of Fear and Anointed Confessions for Each Day of the Week

Download or read book Exceeding Expectations by Escaping the Torment of Fear and Anointed Confessions for Each Day of the Week written by Dr. Priscilla Naamomo Otubuah PhD DNP and published by WestBow Press. This book was released on 2022-11-28 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fear has torments, and when you’re caught in the net of fear, you won’t be able to realize your full potential in life. Fear places limits on you. In Exceeding Expectations by Escaping the Torment of Fear and Anointed Confessions for Each Day of the Week, author Dr. Priscilla Naamomo Otubuah provides practical steps to escape the torments of fear while offering Biblical and medical proofs of the benefits of living a life void of fear. Through scripture, Bible stories, and real-life examples, she defines fear, discusses the different types of fear, and shares how it holds you back. Against the backdrop of her medical experience, Otubuah tells you how to face fear and find freedom from its shackles. Exceeding Expectations by Escaping the Torment of Fear and Anointed Confessions for Each Day of the Week concludes with a section that includes a psalm, a proverb, and a poem for each day of the week, igniting a sense of faith in you before starting each day.

Book Shared Expectations

Download or read book Shared Expectations written by Wayne A. Little and published by . This book was released on 1995 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spend an hour with Wayne A. Little's Shared Expectations and find new ways to assure quality customer relationships. Consider ways to exceed your customers' expectations and build lifetime relationships with customers that will enhance your competitive advantage and your strategic goals. Benefit from Little's years of experience in practical and straightforward customer focus.

Book The Customer Delight Principle

Download or read book The Customer Delight Principle written by Timothy L. Keiningham and published by McGraw Hill Professional. This book was released on 2001 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text shows how customer "delight" not just customer satisfaction drives repeat purchasing and customer loyalty. It shows how to monitor customer delight against revenue, investment, resources and benchmark results. The book also has case studies to show how to keep up customer delight.

Book Expectations

    Book Details:
  • Author : Eric Ronald Jackson
  • Publisher : WestBow Press
  • Release : 2016-06-20
  • ISBN : 1512745480
  • Pages : 112 pages

Download or read book Expectations written by Eric Ronald Jackson and published by WestBow Press. This book was released on 2016-06-20 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the book, Expectations: They Can Make You or Break You, Eric Jackson presents some thought provoking information about expectations. Because our expectations are so routine, like breathing, thinking, or walking, he gives many examples to show the importance of expectations. This is an excellent book for families. It discusses different levels of expectations and different levels of faith, including discussions of our expectations of God and prayer. It discusses expectations of family members including expectations for teenagers who want to leave home. Also included are discussions on how decisions and prosperity affect expectations. Rev. Theodore Brown, DD, says The book is profound and consistent with different life experiences. The authors point of view adheres to Christian values in understanding scripture and applying it to everyday life. He gives his audiences insight with the support of his Christian beliefs.

Book Pet Specific Care for the Veterinary Team

Download or read book Pet Specific Care for the Veterinary Team written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2021-06-02 with total page 1106 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to identifying risks in veterinary patients and tailoring their care accordingly Pet-specific care refers to a practice philosophy that seeks to proactively provide veterinary care to animals throughout their lives, aiming to keep pets healthy and treat them effectively when disease occurs. Pet-Specific Care for the Veterinary Team offers a practical guide for putting the principles of pet-specific care into action. Using this approach, the veterinary team will identify risks to an individual animal, based on their particular circumstances, and respond to these risks with a program of prevention, early detection, and treatment to improve health outcomes in pets and the satisfaction of their owners. The book combines information on medicine and management, presenting specific guidelines for appropriate medical interventions and material on how to improve the financial health of a veterinary practice in the process. Comprehensive in scope, and with expert contributors from around the world, the book covers pet-specific care prospects, hereditary and non-hereditary considerations, customer service implications, hospital and hospital team roles, and practice management aspects of pet-specific care. It also reviews specific risk factors and explains how to use these factors to determine an action plan for veterinary care. This important book: Offers clinical guidance for accurately assessing risks for each patient Shows how to tailor veterinary care to address a patient’s specific risk factors Emphasizes prevention, early detection, and treatment Improves treatment outcomes and provides solutions to keep pets healthy and well Written for veterinarians, technicians and nurses, managers, and customer service representatives, Pet-Specific Care for the Veterinary Team offers a hands-on guide to taking a veterinary practice to the next level of care.

Book Loyola Consumer Law Review

Download or read book Loyola Consumer Law Review written by and published by . This book was released on 2003 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Final Report of the Commissioners of Inquiry Into the Affairs of King s College University  and Upper Canada College

Download or read book Final Report of the Commissioners of Inquiry Into the Affairs of King s College University and Upper Canada College written by University of Toronto and published by . This book was released on 1852 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Management

    Book Details:
  • Author : Warren R. Plunkett
  • Publisher : Cengage Learning
  • Release : 2007-05-01
  • ISBN : 9780324568363
  • Pages : 744 pages

Download or read book Management written by Warren R. Plunkett and published by Cengage Learning. This book was released on 2007-05-01 with total page 744 pages. Available in PDF, EPUB and Kindle. Book excerpt: MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.

Book Platform

    Book Details:
  • Author : Michael Hyatt
  • Publisher : Thomas Nelson Inc
  • Release : 2012
  • ISBN : 159555503X
  • Pages : 289 pages

Download or read book Platform written by Michael Hyatt and published by Thomas Nelson Inc. This book was released on 2012 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the former chairman and CEO of Thomas Nelson Publishers, author Michael Hyatt gained insight on the importance of combining compelling products with a meaningful platform. Now, with nearly three hundred thousand followers on Twitter, his large and growing platform serves as the foundation for his own successful writing, speaking, and business coaching practice. In this straightforward how-to, he offers down-to-earth guidance on crafting an effective and meaningful online platform to help readers extend their influence, monetize it, and build a sustainable career.Social media technologies have provided unprecedented opportunities for getting noticed and earning money in an increasingly noisy world. Platform goes behind the scenes into the world of social media success. You'll discover what bestselling authors, public speakers, entrepreneurs, musicians, and other creatives are doing differently to gain contacts, connections, and followers and win customers in today's crowded marketplace. With proven strategies, easy-to-replicate formulas, and practical tips, this book makes it easier, less expensive, and more possible than ever to stand out from the crowd and launch a business.

Book The History of the 3rd Batt  King s Own Scottish Borderers  1798 1907

Download or read book The History of the 3rd Batt King s Own Scottish Borderers 1798 1907 written by Robert Walter Weir and published by . This book was released on 1908 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book Converting Customer Value

Download or read book Converting Customer Value written by John A. Murphy and published by John Wiley & Sons. This book was released on 2006 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Lifeblood' shows that by understanding the sources of individual customer profitability it is possible to manage customers to deliver more resilient and increased levels of profitability.

Book Small Business and Employee Involvement

Download or read book Small Business and Employee Involvement written by United States. Congress. Senate. Committee on Small Business and published by . This book was released on 1996 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Book The Age of Exploration

Download or read book The Age of Exploration written by Andrew A. Kling and published by Greenhaven Publishing LLC. This book was released on 2013-01-14 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Swashbuckling pirates raiding treasure galleons and dashing explorers traversing the unknown; this is how many perceive the Age of Exploration. The quest to explore beyond the horizon was driven by more than a need to understand the unknown. Great political and financial prospects lured those individuals and nations who dared explore. This compelling volume offers readers an in-depth account of the eccentric characters, cutting-edge technologies, and the exotic locations, real and imagined, that drove exploration of the New World as well as the Old World. Chapters engage pertinent critical discussions including early exploration of trade routes through the Muslim world; Bartolomeu Dias sailing around the southern cape of Africa; Christopher Columbus reaching the Bahamas Islands, Cuba and Hispaniola; Vasco da Gama rounding Africa and reaches the Indian port of Calicut; and many more. The edition also offers readers a timeline, maps, quotations from primary source materials, and a thorough subject index.