Download or read book Knowledge Solutions written by Olivier Serrat and published by Springer. This book was released on 2017-05-22 with total page 1098 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

Download or read book The SAGE Encyclopedia of Quality and the Service Economy written by Su Mi Dahlgaard-Park and published by SAGE Publications. This book was released on 2015-05-29 with total page 1996 pages. Available in PDF, EPUB and Kindle. Book excerpt: Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.

Download or read book The SAGE Encyclopedia of Communication Research Methods written by Mike Allen and published by SAGE Publications. This book was released on 2017-04-11 with total page 2013 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication research is evolving and changing in a world of online journals, open-access, and new ways of obtaining data and conducting experiments via the Internet. Although there are generic encyclopedias describing basic social science research methodologies in general, until now there has been no comprehensive A-to-Z reference work exploring methods specific to communication and media studies. Our entries, authored by key figures in the field, focus on special considerations when applied specifically to communication research, accompanied by engaging examples from the literature of communication, journalism, and media studies. Entries cover every step of the research process, from the creative development of research topics and questions to literature reviews, selection of best methods (whether quantitative, qualitative, or mixed) for analyzing research results and publishing research findings, whether in traditional media or via new media outlets. In addition to expected entries covering the basics of theories and methods traditionally used in communication research, other entries discuss important trends influencing the future of that research, including contemporary practical issues students will face in communication professions, the influences of globalization on research, use of new recording technologies in fieldwork, and the challenges and opportunities related to studying online multi-media environments. Email, texting, cellphone video, and blogging are shown not only as topics of research but also as means of collecting and analyzing data. Still other entries delve into considerations of accountability, copyright, confidentiality, data ownership and security, privacy, and other aspects of conducting an ethical research program. Features: 652 signed entries are contained in an authoritative work spanning four volumes available in choice of electronic or print formats. Although organized A-to-Z, front matter includes a Reader’s Guide grouping entries thematically to help students interested in a specific aspect of communication research to more easily locate directly related entries. Back matter includes a Chronology of the development of the field of communication research; a Resource Guide to classic books, journals, and associations; a Glossary introducing the terminology of the field; and a detailed Index. Entries conclude with References/Further Readings and Cross-References to related entries to guide students further in their research journeys. The Index, Reader’s Guide themes, and Cross-References combine to provide robust search-and-browse in the e-version.

Download or read book Applied Measurement Methods in Industrial Psychology written by Deborah L. Whetzel and published by Davies-Black Publishing. This book was released on 1997 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thirteen articles by leading researchers, known for their innovative work in applied industrial psychology, provides students and practitioners with practical, systematic guidance on how to develop essential instruments for personnel assessment, career planning, promotion decisions, and training evaluation. A case example shows each step in action.

Download or read book Qualitative Methods and Analysis in Organizational Research written by Gillian Symon and published by SAGE Publications Limited. This book was released on 1998-08-25 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text brings together a range of qualitative methods in organizational research and shows how they can be used in practice. The diversity of organizational contexts examined highlights the breadth of work issues and environments to which qualitative methods have been applied. qualitative approaches in research into organizations. Taking a particular method as its theme, each chapter then outlines its features while demonstrating its use in current organizational research. The text is illustrated with detailed examples and each chapter concludes with an evaluation of the strengths and weaknesses of its subject.

Download or read book Work Analysis in the Knowledge Economy written by Ronald L. Jacobs and published by Springer. This book was released on 2019-01-10 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Work analysis seeks to breakdown the work behaviors that people do and the characteristics of people who successfully perform the work, and then to reassemble the information in a form that has many uses in practice. The information can be used to specify job expectations, establish quality standards, develop training programs, document work processes, and anticipate safety risks, among many other uses. This book is a practical guide to using the work analysis process for improving performance in the workplace, particularly with the emergence of knowledge work. Work has undergone much change, and the trend is towards increased complexity, demanding employees to use their cognitive abilities to a greater extent. Work analysis has often been criticized for its historical focus on documenting simple, observable, and routine behaviors performed by individuals involved in low-skilled production work. But it doesn’t have to be so, as readers will discover. Indeed, the demands of organizations and societies in the digital age has placed greater emphasis on documenting the changing nature of work. This practical book addresses the questions of how does one perform a work analysis? How can complex work be documented? How can the information be used by organizations, technical schools, and government agencies? Readers will find detailed descriptions of numerous work analysis techniques, along with case studies and example documents from actual organizational and national workforce development situations. This book serves as a relatively comprehensive resource for human resource development professionals in range of settings. The book should also be useful for human resource managers, line managers and supervisors, and other professionals such as quality and safety staff. Readers will value the information in the book, based on the author’s extensive experience, which is presented in a clear and concise approach.

Download or read book Exploring Methods in Information Literacy Research written by Suzanne Lipu and published by Elsevier. This book was released on 2007-06-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an overview of approaches to assist researchers and practitioners to explore ways of undertaking research in the information literacy field. The first chapter provides an introductory overview of research by Dr Kirsty Williamson (author of Research Methods for Students, Academics and Professionals: Information Management and Systems) and this sets the scene for the rest of the chapters where each author explores the key aspects of a specific method and explains how it may be applied in practice. The methods covered include those representing qualitative, quantitative and mixed methods. Both a chapter on the topical evidence-based practice approach, and another critiquing it, are also included. The final chapter points the way towards potential new directions for the burgeoning field.Renowned information literacy researcher Dr Christine Bruce affirms the usefulness of the book: New researchers and early career professionals will appreciate the clarity of the introductions provided' to each of the methods covered.

Download or read book Research Techniques in Human Engineering written by Alphonse Chapanis and published by . This book was released on 1959 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Performance Appraisals and Phrases For Dummies written by Ken Lloyd and published by John Wiley & Sons. This book was released on 2009-09-08 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tools you need to enrich the performance-appraisal experience as you streamline the process Whether you're a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Performance Appraisals & Phrases For Dummies provides the tools you need to save time and energy while presenting fair and accurate evaluations that foster employee growth. This convenient, portable package includes a full-length appraisal phrasebook featuring over 3,200 spot-on phrases and plenty of quick-hitting expert tips on making the most out of the process. You'll also receive online access to writable, customizable sample evaluation forms other timesaving resources. Includes more than 3,200 phrases for clear, and helpful evaluations Helps make evaluations faster, more effective, and far less stressful Offers far more advice and coaching than other performance appraisal books Serves as an ideal guide for managers new to the appraisal process With expert advice from Ken Lloyd, a nationally recognized consultant and author, Performance Appraisals and Phrases For Dummies makes the entire process easier, faster, and more productive for you and your employees.

Download or read book Essential Guide to Qualitative Methods in Organizational Research written by Catherine Cassell and published by SAGE. This book was released on 2004-05-26 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text covers an array of methods needed for undertaking qualitative data collection & analysis. It includes 30 chapters, each focusing on a specific technique including chapters on traditional methods, analysis techniques, intervention methods & the latest developments in research methods.

Download or read book Job and Work Analysis written by Michael T. Brannick and published by SAGE. This book was released on 2007-02-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoroughly updated and revised, this Second Edition is the only book currently on the market to present the most important and commonly used methods in human resource management in such detail. The authors clearly outline how organizations can create programs to improve hiring and training, make jobs safer, provide a satisfying work environment, and help employees to work smarter. Throughout, they provide practical tips on how to conduct a job analysis, often offering anecdotes from their own experiences.

Download or read book The Five Stages of Culture Shock written by Paul Pedersen and published by Bloomsbury Publishing USA. This book was released on 1994-12-12 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The educational literature suggests that international contact contributes to a comprehensive educational experience. The Five Stages of Culture Shock examines an international shipboard educational program and seeks to identify specific insights resulting from informal extracurricular contact between students and host nationals in the context of culture shock experiences. Using the critical incident methodology, Pedersen analyzes students' responses to nearly 300 specific incidents which resulted in insights that apply to the students' own development, as well as the sociocultural context of the host countries. This use of critical incidents shows one way to evaluate and assess the subjective experiences of the informal curriculum. More broadly, the analysis sheds light on the concept of culture shock as a psychological construct.

Download or read book Encyclopedia of the Sciences of Learning written by Norbert M. Seel and published by Springer Science & Business Media. This book was released on 2011-10-05 with total page 3643 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past century, educational psychologists and researchers have posited many theories to explain how individuals learn, i.e. how they acquire, organize and deploy knowledge and skills. The 20th century can be considered the century of psychology on learning and related fields of interest (such as motivation, cognition, metacognition etc.) and it is fascinating to see the various mainstreams of learning, remembered and forgotten over the 20th century and note that basic assumptions of early theories survived several paradigm shifts of psychology and epistemology. Beyond folk psychology and its naïve theories of learning, psychological learning theories can be grouped into some basic categories, such as behaviorist learning theories, connectionist learning theories, cognitive learning theories, constructivist learning theories, and social learning theories. Learning theories are not limited to psychology and related fields of interest but rather we can find the topic of learning in various disciplines, such as philosophy and epistemology, education, information science, biology, and – as a result of the emergence of computer technologies – especially also in the field of computer sciences and artificial intelligence. As a consequence, machine learning struck a chord in the 1980s and became an important field of the learning sciences in general. As the learning sciences became more specialized and complex, the various fields of interest were widely spread and separated from each other; as a consequence, even presently, there is no comprehensive overview of the sciences of learning or the central theoretical concepts and vocabulary on which researchers rely. The Encyclopedia of the Sciences of Learning provides an up-to-date, broad and authoritative coverage of the specific terms mostly used in the sciences of learning and its related fields, including relevant areas of instruction, pedagogy, cognitive sciences, and especially machine learning and knowledge engineering. This modern compendium will be an indispensable source of information for scientists, educators, engineers, and technical staff active in all fields of learning. More specifically, the Encyclopedia provides fast access to the most relevant theoretical terms provides up-to-date, broad and authoritative coverage of the most important theories within the various fields of the learning sciences and adjacent sciences and communication technologies; supplies clear and precise explanations of the theoretical terms, cross-references to related entries and up-to-date references to important research and publications. The Encyclopedia also contains biographical entries of individuals who have substantially contributed to the sciences of learning; the entries are written by a distinguished panel of researchers in the various fields of the learning sciences.

Download or read book Critical Incidents in Teaching Classic Edition written by David Tripp and published by Routledge. This book was released on 2011-10-26 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this re-released classic edition of Critical Incidents in Teaching in print since 1993 and which includes a new introduction from the author - David Tripp shows how teachers can draw on their own classroom experience to develop it.

Download or read book Applications of Case Study Research written by Robert K. Yin and published by SAGE Publications. This book was released on 2012 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps graduate students and seasoned researchers strengthen their own case study research and become more critical consumers of the case study research done by others. It presents a collection of 21 individual applications of the case study method, many shortened or re-written for this book. Following feedback from users of earlier editions of the book, the applications include a wide array of single-case studies, providing useful examples for solo researchers. New to This Edition: - Expanded from 10 to 15 chapters, and from 16 to 21 case study applications, the book provides many more examples of the case study method - Contains six entirely new chapters, all emphasizing single-case and simpler applications, and including an introductory chapter which serves as a refresher on the case study method - Provides a new feature called inside stories, which are linked to suggested classroom exercises - Includes an expanded section of the book on case study evaluations, including an new chapter on the principles of case study evaluations along with a specific and new application.

Download or read book Situation Awareness Analysis and Measurement written by Mica R. Endsley and published by CRC Press. This book was released on 2000-07-01 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive overview of different approaches to the measurement of situation awareness in experimental and applied setting, this book directly tackles the problem of ensuring that system designs and training programs are effective at promoting situation awareness. It is the first book to provide a all-inclusive coverage of situation awareness and its measurement. Topics addressed provide a detailed analysis of the use of a wide variety of techniques for measuring situation awareness and situation assessment processes. It provides a rich resource for engineers and human factors psychologists involved in designing and evaluating systems in many domains.

Download or read book The Critical Incident Technique written by American Institutes for Research and published by . This book was released on 1973 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The critical incident technique is a method of research formulated by Dr. John C. Flanagan who, as Director of the Aviation Psychology Program during World War II, worked on identification of critical factors in human performance in a variety of military situations. In 1954, the definitive article describing the critical incident technique was published in The Psychological Bulletin. Since then, the method has been used in hundreds of studies, many of which are cited in this bibliography. References cited in this bibliography include more than 600 studies indexed in Psychological Abstracts, Dissertation Abstracts, ERIC Reports, and a variety of other resources."--Prelim.