Download or read book Critical Conversations For Dummies written by Christina Tangora Schlachter and published by John Wiley & Sons. This book was released on 2013-03-05 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.
Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Download or read book Crucial Conversations Tools for Talking When Stakes Are High Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Download or read book Critical Conversations written by Susan Gross Forneris and published by National League for Nursing. This book was released on 2017-09-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With today's health care systems demanding not only capable nurses but also reflective practitioners, nurse educators are challenged more than ever to engage students in making sense of their experiences and responding thoughtfully to diverse situations. Critical Conversations helps nursing educators discover how better listening can lead to better learning with insightful guidance on the conversations that drive effective understanding for both instructors and students. Applying The NLN Guide for Teaching Thinking, this monograph helps nursing educators practice and implement the most effective strategies for fostering critical conversations across simulation, classroom, and clinical learning environments. From conceptualizing learning as meaning making to the cognitive strategy of being critical and engaging learners through purposeful learning conversations, straightforward exemplars throughout the text offer a support structure to guide educators in helping students learn to think deeply and critically in any setting.
Download or read book Leading Business Change For Dummies written by Christina Tangora Schlachter and published by John Wiley & Sons. This book was released on 2012-06-22 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: Direct change expertly and lead your business to success Change is natural and good, but it can incite fear if not managed properly. Leading Business Change For Dummies arms mid- to senior-level managers with trusted guidance on leading, managing, responding to, and implementing change in the workplace. Packed with helpful advice and straightforward information, it gives you the skills needed to recognize the need for organizational change, deal with unexpected change, properly communicate a vision, prepare for structural change such as Mergers & Acquisitions, and address emotional responses to downsizing. Leading Business Change For Dummies serves as the ultimate roadmap for integrating and consolidating a multitude of personnel and organizational change initiatives. With tools for managing stress levels and advice on gathering and sharing information during times of transition, Leading Business Change For Dummies covers everything you need to know to achieve successful leadership in a challenging work environment. Sound, practical guidance on how to understand, lead, and manage change in the workplace Covers operational and cultural elements that can ultimately affect the success of a transaction over time Information and tips for implementing change in the workplace If you're one of the thousands of managers who face change every day, Leading Business Change For Dummies has you covered.
Download or read book Critical Conversations in CoTeaching written by Carrie Chapman and published by Solution Tree Press. This book was released on 2011-11-01 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this practitioner’s guide to building a quality collaborative relationship through critical conversations, the authors explain three co-teaching models and how co-teaching fits within school improvement initiatives. Next, they present the critical conversations framework designed to foster dramatic improvements in the way educators communicate with their colleagues. The authors use practical examples and real-life stories to show how co-teaching strategies make a positive difference for students.
Download or read book Critical Conversations in Healthcare written by Cheri Clancy and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback written by Kerry Patterson and published by McGraw-Hill Professional. This book was released on 2013-05-24 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft
Download or read book Fierce Conversations Revised and Updated written by Susan Scott and published by Penguin. This book was released on 2004-01-06 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Download or read book Effective Difficult Conversations written by Catherine B. Soehner and published by American Library Association. This book was released on 2016-11-11 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
Download or read book Critical Conversations in Philosophy of Education written by Wendy Kohli and published by Routledge. This book was released on 2013-09-13 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical Conversations in Philosophy of Education presents a series of conversations expressing many of the multiple voices that currently constitute the field of philosophy of education. Philosophy of education as a discipline has undergone several turns--the once marginal perspectives of the various feminisms, critical Marxism, and poststructuralist, postmodernist and cultural theory have gained ground alongside those of Anglo-analytic and pragmatic thought. Just as Western philosophers in general are coming to terms with the "end of philosophy" pronouncement implicit in postmodernism, so too are philosophers of education faced with similar challenges--challenges to long-held moral, political, aesthetic and epistemological commitments. The contributors take up these challenges through a dialogical structure, expressing differing positions without engaging in destructive critique.
Download or read book Classroom Talk for Social Change written by Melissa Schieble and published by Teachers College Press. This book was released on 2020 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to foster critical conversations in English language arts classrooms. This guide encourages teachers to engage students in noticing and discussing harmful discourses about race, gender, and other identities. The authors take readers through a framework that includes knowledge about power, a critical learner stance, critical pedagogies, critical talk moves, and vulnerability. The text features in-depth classroom examples from six secondary English language arts classrooms. Each chapter offers specific ways in which teachers can begin and sustain critical conversations with their students, including the creation of teacher inquiry groups that use transcript analysis as a learning tool. Book Features: Strategies that educators can use to facilitate conversations about critical issues.In-depth classroom examples of teachers doing this work with their students.Questions, activities, and resources that foster self-reflection.Tools for engaging in transcript analysis of classroom conversations.Suggestions for developing inquiry groups focused on critical conversations.
Download or read book Critical Conversations written by Tom Gilson and published by Kregel Publications. This book was released on 2016 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Christian parents need to be prepared to answer the myriad challenges teens might hear in today’s increasingly pro homosexual culture. “Why shouldn’t gays get married?” “Who says gay sex is wrong?” “Does the Bible actually say there’s anything wrong with homosexuality?” “Don’t you care that kids are being bullied just for being themselves?” To start the discussion, Gilson provides a brief history of the issues beginning with the sexual revolution of the 1960s. He explains how and why cultural attitudes have reversed on this subject in such a short timespan, leaving Christians scrambling for answers. This is perhaps the most complicated and contentious issue Christians face in today’s culture. Most churches are poorly equipped to handle it; parents are even less prepared. The good news is that parents need not have pat answers ready before they dive into conversations with their teens and preteens on this difficult topic. Learning together—parents struggling through these issues alongside their kids and leading them to biblical answers— has relational benefits. Answers are important, though, so manageable, nontechnical answers to common questions surrounding this issue are provided, as well as a guide to further resources.
Download or read book Critical Conversations About Plagiarism written by Michael Donnelly and published by Parlor Press LLC. This book was released on 2012-11-10 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical Conversations About Plagiarism is an edited collection of essays that addresses traditional, overly simplistic treatments of plagiarism by providing approaches to the topic that are complex, critical, and challenging, as well as accessible to both students and teachers.
Download or read book The Elephant in the Office written by Diane a. Ross and published by . This book was released on 2013-04 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A practical approach to difficult conversations in the workplace, with lots of real-life examples to keep the reader investing their time and - can you believe it? - it's actually fun to read." - Yvonne Mann, President, LeaderShifts "Helpful, concrete examples written in practical lay terms. This book will help anyone who chooses to read it." - Chris Dragseth, Director (retired), Service Canada, Human Resources and Skills Development Difficult Conversations at Work: Go from "Nightmare" to "No Problem" As a former lawyer, Diane A. Ross thought she was a difficult conversations expert... so why was she still struggling through those dreaded "tough talks" with her coworkers and colleagues? So began her revelation: the communication skills that knocked 'em dead at the negotiating table were actually destructive to her workplace relationships. Conflicts went unresolved, productivity was stifled, and communication suffered - big time. Sound familiar? The Elephant in the Office: Super-Simple Strategies for Difficult Conversations at Work is the answer for anyone who has ever wrestled with managing difficult conversations in the workplace. It's full of real-life, easy-to-implement strategies that have stood the test of time. Diane A. Ross' breezy writing style and upbeat sense of humor make this book a fun and informative read that promises to help you create real and lasting change in the workplace (so if you're looking for a dry, bore-me-to-tears-yawn-fest academic-style textbook, please look elsewhere!). Learn to: - Talk so that you are heard - Overcome the "difficult conversation jitters" - Disarm hostile coworkers - and even your boss - Boost communication within your team - Get what you want at work Handling Difficult Conversations Is About to Get a Whole Lot Less Scary/Stressful/Panic-Attack-Inducing If you have ever struggled with a coworker who wasn't pulling their weight or gotten butterflies asking for time off, this book is for you. If you have ever been faced with an unmotivated employee or a team leader who takes credit for your work, this book is for you. Whether you're dealing with a cubicle-mate with B.O., an employee stealing office supplies, a whole department getting laid off, or a team-member who always flies off the handle, The Elephant in the Office is going to get your difficult conversations moving in the right direction. Each chapter is full-to-overflowing with simple step-by-step tips backed by real-life examples, so you can see these strategies in action. Who Should Buy This Book? If you have ever had to cope with: - Anxiety asking for a raise or vacation time - Stress over having to fire someone, discuss employee performance, or give bad news - An overbearing boss - A coworker not pulling his or her weight - A smelly, dirty, crude, rude (or otherwise icky) team-member - Passive-aggressive, antagonistic, or just plain difficult coworkers or employees ...then you need this book! The Elephant in the Office is ideal for individuals hoping to achieve more in the workplace as well as executive teams and HR managers who want the very best from their employees. Handling difficult conversations is about to become a heck of a lot less painful, my friends! You're one good read away from better workplace dynamics, increased productivity, less stress, and more of what you want - out of work and out of life.
