Download or read book Crucial Accountability Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior Second Edition Paperback written by Kerry Patterson and published by McGraw-Hill Professional. This book was released on 2013-05-24 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Download or read book Crucial Conversations Tools for Talking When Stakes Are High Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Download or read book Crucial Confrontations Tools for talking about broken promises violated expectations and bad behavior written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2004-08-26 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces. Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like: An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what? Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it. Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later. An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment? Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly. A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything. Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it. Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

Download or read book Critical Conversations For Dummies written by Christina Tangora Schlachter and published by John Wiley & Sons. This book was released on 2013-03-05 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.

Download or read book Critical Conversations written by Susan Gross Forneris and published by National League for Nursing. This book was released on 2017-09-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With today's health care systems demanding not only capable nurses but also reflective practitioners, nurse educators are challenged more than ever to engage students in making sense of their experiences and responding thoughtfully to diverse situations. Critical Conversations helps nursing educators discover how better listening can lead to better learning with insightful guidance on the conversations that drive effective understanding for both instructors and students. Applying The NLN Guide for Teaching Thinking, this monograph helps nursing educators practice and implement the most effective strategies for fostering critical conversations across simulation, classroom, and clinical learning environments. From conceptualizing learning as meaning making to the cognitive strategy of being critical and engaging learners through purposeful learning conversations, straightforward exemplars throughout the text offer a support structure to guide educators in helping students learn to think deeply and critically in any setting.

Download or read book Critical Confrontations written by Meili Steele and published by Univ of South Carolina Press. This book was released on 1997 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: To broaden the interpretive scope of critical theory and increase its usefulness, this text draws tradition-based views of language and anti-humanistic theories from their abstract frameworks into the field of cultural studies. It examines major thinkers and contemporary writers.

Download or read book Critical Conversations in CoTeaching written by Carrie Chapman and published by Solution Tree Press. This book was released on 2011-11-01 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this practitioner’s guide to building a quality collaborative relationship through critical conversations, the authors explain three co-teaching models and how co-teaching fits within school improvement initiatives. Next, they present the critical conversations framework designed to foster dramatic improvements in the way educators communicate with their colleagues. The authors use practical examples and real-life stories to show how co-teaching strategies make a positive difference for students.

Download or read book Critical Conversations in Healthcare written by Cheri Clancy and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Download or read book Critical Conversations written by Tom Gilson and published by Kregel Publications. This book was released on 2016 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Christian parents need to be prepared to answer the myriad challenges teens might hear in today’s increasingly pro homosexual culture. “Why shouldn’t gays get married?” “Who says gay sex is wrong?” “Does the Bible actually say there’s anything wrong with homosexuality?” “Don’t you care that kids are being bullied just for being themselves?” To start the discussion, Gilson provides a brief history of the issues beginning with the sexual revolution of the 1960s. He explains how and why cultural attitudes have reversed on this subject in such a short timespan, leaving Christians scrambling for answers. This is perhaps the most complicated and contentious issue Christians face in today’s culture. Most churches are poorly equipped to handle it; parents are even less prepared. The good news is that parents need not have pat answers ready before they dive into conversations with their teens and preteens on this difficult topic. Learning together—parents struggling through these issues alongside their kids and leading them to biblical answers— has relational benefits. Answers are important, though, so manageable, nontechnical answers to common questions surrounding this issue are provided, as well as a guide to further resources.

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Download or read book Weird Mysticism written by Brad Baumgartner and published by Rowman & Littlefield. This book was released on 2020-11-17 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Weird Mysticism identifies and evaluates a new category of theoretical inquiry by showing the influence of speculative writing on three intersecting critical categories: horror fiction, apophatic mysticism, and philosophical pessimism. Exploring the work of Thomas Ligotti, Georges Bataille, and E. M. Cioran, Baumgartner argues that these “weird mystics” employ an innovative mode of negative writing that seeks to merge new conceptions of reality. While exploring perennial questions about “the absolute,” the Outside, and other philosophical concepts, these authors push the limits of representation, experimenting with literary form, genre-bending, and aphoristic discourse. As their works reveal, the category of weird mysticism both conjoins and obscures the link between traditional mysticism and philosophical horror fiction, with weirdness itself being the central magnet that draws the seemingly disparate realms of horror fiction, philosophy, and mysticism together. Highlighting the theoretical stakes of the horror genre, Baumgartner’s study reveals how the mystical potentially recuperates the limits of philosophical thinking, enabling reflection on—and possibly challenging—the limits of human understanding.

Download or read book Classroom Talk for Social Change written by Melissa Schieble and published by Teachers College Press. This book was released on 2020 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to foster critical conversations in English language arts classrooms. This guide encourages teachers to engage students in noticing and discussing harmful discourses about race, gender, and other identities. The authors take readers through a framework that includes knowledge about power, a critical learner stance, critical pedagogies, critical talk moves, and vulnerability. The text features in-depth classroom examples from six secondary English language arts classrooms. Each chapter offers specific ways in which teachers can begin and sustain critical conversations with their students, including the creation of teacher inquiry groups that use transcript analysis as a learning tool. Book Features: Strategies that educators can use to facilitate conversations about critical issues.In-depth classroom examples of teachers doing this work with their students.Questions, activities, and resources that foster self-reflection.Tools for engaging in transcript analysis of classroom conversations.Suggestions for developing inquiry groups focused on critical conversations.

Download or read book Enigma written by Catherine Coulter and published by Simon and Schuster. This book was released on 2017-09-12 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: The highly anticipated twenty-first FBI thriller by #1 New York Times bestselling author Catherine Coulter presents Agents Savich and Sherlock with two baffling mysteries. Working with Agent Cam Wittier (Insidious) and New York-based former Special Forces agent Jack Cabot, they must race against the clock to catch an international criminal and solve the enigma of the man called John Doe. When Agent Dillon Savich saves Kara Moody from a seemingly crazy man, he doesn’t realize he will soon be facing a scientist who wants to live forever and is using “John Doe” to help him. But when the scientist, Lister Maddox, loses him, he ups the stakes and targets another to take his experiments to the next level. It’s a race against time literally as Savich and Sherlock rush to stop him and save both present and future victims of his experiments. In the meantime, Cam Wittier and Jack Cabot must track a violent criminal through the Daniel Boone National Forest. When he escapes through a daring rescue, the agents have to find out who set his escape in motion and how it all ties into the murder of Mia Prevost, the girlfriend of the president’s Chief of Staff’s only son, Saxton Hainny. It’s international intrigue at the highest levels and they know they have to succeed or national security is compromised. Featuring Coulter’s signature “breakneck plot and magnetic characters” (Huffington Post), Enigma is a shocking thrill ride that will keep the you turning pages as fast as you can.

Download or read book Crucial Confrontations written by Kerry Patterson and published by . This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book 5 Critical Conversations to Talent Development written by David Clutterbuck and Julie Haddock-Millar and published by Association for Talent Development. This book was released on 2014-07-31 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee development involves more than annual reviews. Real growth that benefits both the staff and the organization requires regular conversation. In this issue of TD at Work, Julie Haddock-Millar and David Clutterbuck describe five types of conversations that can help employees, managers, and talent development professionals align their goals and future plans and make better decisions. Good conversations do not necessarily come naturally, and the guidance provided in “5 Critical Conversations to Talent Development” will help all stakeholders have more fruitful conversations about their work. In this issue, you will find: · seven levels of conversation that lead to deeper dialogue · case studies of conversations in practice · sample questions to promote dialogue · strategies for supporting critical conversation · guidance for preparing for and assessing developmental conversations.