Download or read book Crisis Management in a Cross cultural Setting written by Patricia A. Burak and published by National Assn for Foreign Student. This book was released on 2001-01-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Crisis Management in a Cross Cultural Setting written by Teri J. Albrecht and published by . This book was released on 2015 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: The international student office is often one of the busiest places on campus, and if an emergency situation arises involving international students, having a plan in place is the best way to ensure that you and your staff are equipped to handle it. Whether the issue affects large groups of students and scholars or a single individual, the campus community or a whole country, Crisis Management in a Cross-Cultural Setting: International Student and Scholar Services will help you prepare for the worst.Veteran international educators draw on case studies in each chapter and share guidance on how to resolve crises ranging from arrests to natural disasters to mental health emergencies and everything in between. Don't get caught off guard the next time your office needs to respond quickly.

Download or read book Crisis Management in a Cross cultural Setting written by Patricia A. Burak and published by . This book was released on 1987 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this document is to prepare those who work with foreign students for the variety of emergency situations in which a consciousness of cross-cultural differences can be significant. It is primarily intended to provide educational and resource material to those who advise, counsel, and assist foreign students and scholars and their families in the United States. The premise of the manual is that an emergency situation in any setting elicits a series of emotional, psychological, and physiological responses from those in a position to provide assistance, but that in a cross-cultural setting, an additional element of anxiety is introduced due to the unknown aspects of the foreign culture involved. Whether the situation involves a foreign student in an American university, or an American abroad, counselors need to understand and respect the differences inherent in each culture in order to provide rapid, effective, and sensitive treatment of emergency situations. Hence this publication discusses emergency or crisis situations in order to help others prepare in advance to handle them. It addresses issues such as health problems, personal crises in the United States and in the home country, legal and financial crises, suicide, murder, sex-related crises, missing persons, and terrorist activities. Case studies, a directory of resources, and related resource readings are included. (BHK)

Download or read book Culture and Crisis Communication written by Amiso M. George and published by John Wiley & Sons. This book was released on 2017-08-09 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of case studies from nonwestern countries that offers an analysis of the significant role culture plays in crisis communication Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news outlets, health organizations, technical experts, politicians, and local communities communicate in crisis situations. Taking a wider view than a single country’s perspective, the text contains a cross-cultural and cross-country approach. In addition, the case studies offer valuable lessons that organizations that wish to operate or are operating in those cultures can adopt in preparing and managing crises. The book highlights recent crisis events such as Syria’s civil war, missing Malaysia Flight MH370, andJapan’s Fukushima Daiichi nuclear power plant disaster. Each of the case studies examines how culture impacts communication and responses to crises. Authoritative, insightful, and instructive, this important resource: Analyzes how nonwestern cultures respond to crises Covers the role of culture in crisis communication in recent news events Includes contributions from 18 international authors who provide insight on nonwestern culture and crisis communication Written for communication professionals, academics, and students, Culture and Crisis Communication presents an insightful introduction to the topic of culture and crisis communication and then delves into illustrative case studies that explore intra-cultural and trans-boundary crisis communication.

Download or read book Crisis Related Decision Making and the Influence of Culture on the Behavior of Decision Makers written by Ásthildur Elva Bernhardsdóttir and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an analysis on the impact of culture on crisis management, exploring how different cultural types are reflected in crisis-related decision making patterns. Providing an interdisciplinary and international perspective with a rich research and practical outlook, this work is an important contribution to the field of crisis management and decision making. Offering essential understanding to how countries, organizations, groups and individuals prepare for and respond to crises thus combining research across several disciplines, offering theoretical development, empirical testing and reporting on the testing of a large number of hypotheses across several frameworks. The novelty of this book lies in its presentation of the quantitative testing of the relationship between cultural theory and crisis management, drawing on data from cases that cross continents and crises types. The book also includes a review of cases from South Korea and suggests a number of ways in which practitioners at various levels of government can prepare their organizations to cope better with the introduction of cultural bias into the decision making process. Those with an interest in risk management, disaster management and crisis management will value this pioneering work as it reveals the influence of cultural bias in decision making processes. This work offers important insights for practice as well as for theory-building, scholars and practitioners of public administration, management, political, and international relations, organizational, social and cultural psychology, amongst others, will all gain from reading this work.

Download or read book The Handbook of International Crisis Communication Research written by Andreas Schwarz and published by John Wiley & Sons. This book was released on 2016-06-13 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines and related fields. Provides the first integrative international perspective on crisis communication Articulates a broader understanding of crisis communication, which includes work from scholars in journalism, public relations, audience research, psychology, political science, sociology, economics, anthropology, and international communication Explores the topic from cross-national and cross-cultural crisis communication approaches Includes research and scholars from countries around the world and representing all regions Discusses a broad range of crisis types, such as war, terrorism, natural disasters, pandemia, and organizational crises

Download or read book Crisis Management written by Kashif Ahmed and published by Kashif Ahmed. This book was released on with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Crisis Management in a Hyper connected World, author explores the intricate landscape of crisis management in an era defined by unprecedented interconnectivity. The book delves into the challenges and opportunities that arise when crises unfold in a hyper connected global environment, where information travels at the speed of light and every action has the potential to reverberate across borders. As we navigate an increasingly interconnected world, crises can escalate rapidly, affecting businesses, governments, and individuals alike. This comprehensive guide provides insights, strategies, and real-world examples to empower leaders, decision-makers, and crisis responders in effectively managing and mitigating the impact of crises. Key Topics Explored: 1. Digital Crisis Communication: Unravel the complexities of crisis communication in a digital age, addressing the role of social media, instant messaging, and online platforms in shaping public perception during a crisis. 2. Cybersecurity Challenges: Examine the escalating threats of cyber-attacks and data breaches, offering strategies to safeguard sensitive information and fortify digital infrastructures. 3. Global Supply Chain Disruptions: Analyze the vulnerabilities within global supply chains and discover proactive measures to minimize disruptions during times of crisis. 4. Leadership in Uncertainty: Explore the unique demands placed on leaders in times of crisis, emphasizing the importance of adaptability, decisiveness, and clear communication. 5. Cross-Cultural Crisis Response: Investigate the cultural nuances that impact crisis response strategies, recognizing the diverse perspectives that shape international reactions to crises. 6. Health Crisis Management: Learn from recent health crises and pandemics, understanding the vital role of public health measures, communication, and global cooperation in mitigating the impact. 7. Environmental Crises: Address the growing challenges posed by natural disasters, climate change, and environmental emergencies, emphasizing the need for sustainable crisis management solutions. 8. Ethical Dilemmas: Navigate the ethical considerations inherent in crisis management, examining the choices faced by organizations and leaders when responding to crises. 9. Technological Solutions: Evaluate cutting-edge technologies and tools that can enhance crisis preparedness, response, and recovery efforts in a hyperconnected world. 10. Resilience and Recovery: Focus on building organizational and societal resilience, providing a roadmap for recovery and growth in the aftermath of a crisis.

Download or read book Crisis Management in a Complex World written by Dawn R. Gilpin and published by Oxford University Press. This book was released on 2008-07-31 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning.

Download or read book Translating Crises written by Sharon O'Brien and published by Bloomsbury Publishing. This book was released on 2022-10-20 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: Translating and interpreting in crises is emotionally and cognitively demanding, with crisis communication in intercultural and multilingual disaster settings relying on a multitude of cross-cultural mediators and ever-emerging new technologies. This volume explores the challenges and demands involved in translating crises and the ways in which people, technologies and organisations look for effective, impactful solutions to the communicative problems. Problematising the major issues, but also providing solutions and recommendations, chapters reflect on and evaluate the role of translation and interpreting in crisis settings. Covering a diverse range of situations from across the globe, such as health emergencies, severe weather events, earthquakes, terrorist attacks, conflicts, and mass migration, this volume analyses practices and investigates the effectiveness of current approaches and communication strategies. The book considers perspectives, from interpreting specialists, educators, emergency doctors, healthcare professionals, psychologists, and members of key NGOs, to reflect the complex and multifaceted nature of crisis communication. Placing an emphasis on lessons learnt and innovative solutions, Translating Crises points the way towards more effective multilingual emergency communication in future crises.

Download or read book The Cross Cultural Practice of Clinical Case Management in Mental Health written by Peter Manoleas and published by Routledge. This book was released on 2013-01-11 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover a culturally competent model of clinical case management in mental health practice settings. In The Cross-Cultural Practice of Clinical Case Management, author Peter Manoleas synthesizes some of the existent thinking on case management in cross-cultural psychotherapy settings and develops an effective model of clinical case management for mental health practitioners. The person-in-environment approach leads mental health professionals to realize that case managers and their clients must deal with a variety of cultures within the treatment environment. Rehabilitation programs, substance abuse programs, public assistance, the police, and especially psychiatry itself, are each characterized by their own 'cultures.’These may, at times, conflict with or present significant dissonance with the client's own ethnic culture. The Cross-Cultural Practice of Clinical Case Management advocates that the role of “culture broker” be added to the list of activities for effective clinical case managers. Several of the major ethnic groups represented in public mental health populations are examined, as well as other topics relevant to the daily practice of mental health professionals: Effective cross-cultural crisis intervention The culture of homelessness Women and the mental health system Asians and Pacific Islanders Latinos African Americans Native Americans Seriously Emotionally Disturbed Children The Cross-Cultural Practice of Clinical Case Management is of interest to practicing mental health professionals in the public sector as those systems convert from individual therapy to case management models of service delivery. Increasing numbers of ethnic minorities in public systems and the emphasis on cultural competence will make all of the topics of interest to many readers.

Download or read book The SAGE Handbook of International Higher Education written by Darla K. Deardorff and published by SAGE Publications. This book was released on 2012-08-20 with total page 553 pages. Available in PDF, EPUB and Kindle. Book excerpt: The SAGE Handbook of International Higher Education examines the internationalization of higher education from a marginal to a core dimension of higher education worldwide. This mainstreaming of internationalization is a fascinating phenomenon: new concepts, programs, providers, and methods of delivery are emerging; impressive national and regional scholarship programs have been established; radical reforms have been undertaken to make higher education globally competitive; and mobility of students and scholars has increased around the world. This groundbreaking handbook serves as a guide to internationalization of higher education and offers new strategies for its further development and expansion in the years to come. With a decidedly global approach, this volume brings together leading experts from around the world to illustrate the increasing importance of internationalization. The text encompasses the diversity and breadth of internationalization of higher education in all its thematic facets and regional impacts.

Download or read book Crisis Communication written by Finn Frandsen and published by Walter de Gruyter GmbH & Co KG. This book was released on 2020-08-24 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.

Download or read book The Handbook of International Crisis Communication Research written by Andreas Schwarz and published by John Wiley & Sons. This book was released on 2016-04-18 with total page 549 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines and related fields. Provides the first integrative international perspective on crisis communication Articulates a broader understanding of crisis communication, which includes work from scholars in journalism, public relations, audience research, psychology, political science, sociology, economics, anthropology, and international communication Explores the topic from cross-national and cross-cultural crisis communication approaches Includes research and scholars from countries around the world and representing all regions Discusses a broad range of crisis types, such as war, terrorism, natural disasters, pandemia, and organizational crises

Download or read book Crisis Intervention written by James Earnest Hendricks and published by Charles C Thomas Publisher. This book was released on 2010 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Criminal justice professionals are confronted with crisis situations on a daily basis in an era when crime ranks in the forefront of domestic social issues, and the administration of criminal justice is a major concern of public officials and the public. This expanded new edition delves into the historical perspective of crisis intervention and examines the advancements that have been made in order to reflect the latest developments in the field. It is intended for pre-service and in-service criminal justice and social service crisis interveners who come into contact with victims of domestic/spouse abuse, child abuse and neglect, rape and sexual assault, loss of a loved one, or any other type of crisis. This book deals extensively with the special considerations involved in intervening in nonsecure field settings and provides an updated strategy for teaching crisis intervention in the criminal justice curriculum. Step-by-step procedures and numerous examples and role-plays teach readers how to intervene in crises. The intervener is also provided information on self assessment in a field setting and coping with the stresses of frontline work. A statement of objectives, a summary, and learning activities are included in each chapter. The appendices include useful World Wide Web sites, guidelines and scenarios for role-plays, and course outlines for instructors. This unique book is designed for firefighters, police officers, community service officers, correctional workers, emergency medical workers, ministers, probation and parole officers, protective service workers, social workers, and victim assistance workers.

Download or read book Crisis Communication Cases from Asia written by Krishnamurthy Sriramesh and published by Taylor & Francis. This book was released on 2024-10-04 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes crisis communication in Asia, focusing on how culture (broadly defined) plays a central role in the way a crisis develops and is resolved. Using the case study method, this book offers the reader glimpses of the variety of cultures in the continent, displaying the complexity of the cross-cultural process of conducting crisis communication in this diverse environment. Each of these cases addresses the onset, evolution, and resolution of the crisis. The contributors are seasoned practitioners who have done crisis communication work in this continent and have used the same framework of five environmental variables that define culture in this book: political culture, economic systems, societal culture, media systems, and activist environments. This edited volume is ideal for scholars and advanced students in public relations and strategic communication generally and crisis communication specifically.

Download or read book Public Relations Crisis Communication written by Lisa Anderson-Meli and published by Routledge. This book was released on 2020-01-02 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the definition, nature and context of public relations crises; it also examines and defines the main elements of public relations crises and positions it in the context of the current communication sphere. Public Relations Crisis Communication: A New Model investigates existing group communication theories, including organizational culture, critical theory of organizations, media ecology, public rhetoric, and cross-cultural communication theory to establish their relevance in the context of the new model of public relations crisis. Key concepts from existing public relations crisis theory are also discussed and validated in order to establish prevailing thought. Through a case study of Malaysia Airlines MH370, involving a textual analyses of press communications on the Malaysia Airlines website, this book scrutinises prevailing theory and definitions. Most valuably, this book proposes a new definition and model of public relations crisis, alongside a suggested extension to existing crisis communication theory in the form of a hierarchy of publics to be addressed during crises. This will help to address divergent publics with differing priorities in public relations crisis communication. This book is of interest to students, teachers, researchers and practitioners of public relations, communication, media and marketing, as well as professionals in the aviation industry and international relations.

Download or read book Save Millions With Conflict Coaching A Cross Cultural Conflict Coaching Methodology and Model written by Dr. Ralph Steele and published by Xlibris Corporation. This book was released on 2011-02-12 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dr. Ralph Steele provides mediation services for a variety of public and private business clients. Dr. Steele wrote developed, and teaches the Mediation and Dispute Resolution Certificate Program and the Attorney Mediation Certificate Program at the University of Texas Arlington. He teaches basic, advanced family, employment, conflict coaching, negotiation and transformative mediation. He is a certified mediator with Mediate.com, chair of the affiliations committee of the Mediation Beyond Borders. His doctorate degree is from Oxford University, Masters degree from Vanderbilt University, Bachelors from Concordia University, Seward, Ne and an Associate degree from Concordia, Selma, Al. He resides in the Dallas-Fort Worth, Texas area.