Download or read book Manager s Guide to Crisis Management written by Jonathan Bernstein and published by McGraw Hill Professional. This book was released on 2011-11-11 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques

Download or read book Communicating in a Crisis written by Robert DeMartino and published by DIANE Publishing. This book was released on 2009-02 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill.

Download or read book Emergency Management Standards Workbook and Assessment Guide for Local Jurisdictions written by and published by . This book was released on 1999 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book A Guide to Crisis Intervention written by Kristi Kanel and published by Brooks/Cole. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides readers with the skills necessary to handle any crisis situation. This title utilizes the comprehensive ABC Model of Crisis Intervention, which can be used as effectively for day-to-day interactions as for emergency situations.

Download or read book Crisis Communication PB written by Steven Fink and published by McGraw Hill Professional. This book was released on 2013-01-25 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW

Download or read book Executing Crisis written by Jo Robertson and published by Rothstein Publishing. This book was released on 2019-11-07 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis. Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day.

Download or read book Crisis Intervention written by Alan A. Cavaiola and published by SAGE Publications. This book was released on 2017-10-24 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Intervention takes into account various environments and populations across the lifespan to provide students with practical guidelines for managing crises. Drawing on over 25 years of relevant experience, authors Alan A. Cavaiola and Joseph E. Colford cover several different types of crises frequently encountered by professionals in medical, school, work, and community settings. Models for effectively managing these crises are presented along with the authors’ own step-by-step approach, the Listen–Assess–Plan–Commit (LAPC) model, giving students the freedom to select a model that best fits their personal style or a given crisis. Future mental health professionals will gain the knowledge, skills, and confidence to help their clients manage the crises they will encounter in their day-to-day lives.

Download or read book Principles of Emergency Management written by Michael J. Fagel and published by CRC Press. This book was released on 2011-12-12 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt: Principles of Emergency Management: Hazard Specific Issues and Mitigation offers preparedness and mitigation recommendations for advanced emergency planning. Because disasters are so unpredictable, advance planning is needed to effectively respond to and mitigate against the potential effects of such events. Whether a disaster is natural or man-made, accidental or deliberate, the best way to protect the public is by implementing an integrated emergency management system incorporating all potential stakeholders through all phases of the event. As such, the book suggests best practices for drills, exercises, and pre-event team building and communication. More than a dozen contributors offer their professional expertise on a wide variety of topics, including: Emergency operations center management Continuity planning of vital services in the aftermath of a disaster The role of the public health official Developing public-private partnerships Specific types of disasters, including terrorism, agroterrorism, pandemics, and active shooter incidents Mass care, sheltering, and human services The special needs of children in disasters Traditional and social media and their impact on emergency management The book is a valuable planning resource for those tasked with managing operations to prepare for, mitigate, and respond to disasters.

Download or read book Homeland Security written by William O. Jenkins, Jr. and published by DIANE Publishing. This book was released on 2013-04 with total page 59 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the tragic events of September 11, 2001, the National Capital Region (NCR), comprising jurisdictions including the District of Columbia and surrounding jursidictions in Maryland and Virginia, has been recognized as a significant potential target for terrorists. This report examines (1) what federal funds have been allocated to NCR jurisdictions for emergency preparedness; (2) what challenges exist within NCR to organizing and implementing efficient and effective regional preparedness programs; (3) what gaps, if any, remain in the emergency preparedness of NCR; and (4) what has been the role of the Department of Homeland Security (DHS) in NCR as of May 2004. Tables and figure. This is a print on demand report.

Download or read book Emergency Response Guidebook written by U.S. Department of Transportation and published by Simon and Schuster. This book was released on 2013-06-03 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.

Download or read book Emergency Planning Guidelines for American Businesses Abroad written by and published by . This book was released on 1994 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Tools for Evaluating the Metropolitan Medical Response System Program written by Institute of Medicine and published by National Academies Press. This book was released on 2001-10-25 with total page 63 pages. Available in PDF, EPUB and Kindle. Book excerpt: The U.S. Department of Health and Human Services' Metropolitan Medical Response (MMRS) program has evolved from an idea originally developed in the Washington, D.C., area in 1995. Using the combined personnel and equipment resources from Washington, D.C., Arlington County in Virginia, and Montgomery and Prince Georges Counties in Maryland, the Metropolitan Medical Strike Team (MMST) received training, equipment, and supplies specifically designed to facilitate an effective response to a mass-casualty terrorism incident with a weapon of mass destruction (WMD). The first of its kind in the civilian environment, the MMST was intended to be capable of providing initial, on-site emergency health, medical, and mental health services after a terrorist incident involving chemical, biological, or radiological (CBR) materials. The team's mission includes CBR agent detection and identification, patient decontamination, triage and medical treatment, emergency transportation of patients to local hospitals, coordination of movement of patients to more distant hospitals via the National Disaster Medical System (NDMS), and planning for the disposition of nonsurvivors. Building from the initial efforts of the Washington, D.C., Metropolitan Area MMST, OEP provided funding for the development of a similar team in the city of Atlanta in preparation for the 1996 Summer Olympic Games. The U.S. Congress has subsequently authorized and provided funding for additional contracts with the 120 most populous U.S. cities. Tools for Evaluating the Metropolitan Medical REsponse System Program: Phase I Report identifies and develops performance measures and systems to assess the effectiveness of, and to identify barriers related to, the MMRS development process. This report identifies, recommends, and develops performance measures and systems to assess the effectiveness of, and identify barriers related to, the MMRS development process at the site, jurisdictional, and governmental levels.

Download or read book Emergency Management written by and published by . This book was released on 1980 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Emergency Management written by United States. Federal Emergency Management Agency and published by . This book was released on 1981 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Disaster Risk Reduction in Indonesia written by Riyanti Djalante and published by Springer. This book was released on 2017-05-02 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a unique, transdisciplinary summary of the state of the art of disaster risk reduction (DRR) in Indonesia. It provides a comprehensive overview of disaster risk governance across all levels and multiple actors including diverse perspectives from practitioners and researchers on the challenges and progress of DRR in Indonesia. The book includes novel and emerging topics such as the role of culture, religion, psychology and the media in DRR. It is essential reading for students, researchers, and policy makers seeking to understand the nature and variety of environmental hazards and risk patterns affecting Indonesia. Following the introduction, the book has four main parts of key discussions. Part I presents disaster risk governance from national to local level and its integration into development sectors, Part II focuses on the roles of different actors for DRR, Part III discusses emerging issues in DRR research and practice, and Part IV puts forward variety of methods and studies to measure hazards, risks and community resilience.

Download or read book Emergency Management written by Lucien G. Canton and published by John Wiley & Sons. This book was released on 2019-04-16 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a comprehensive examination of emergency management and offers concepts and strategies for creating effective programs This book looks at the larger context within which emergency management response occurs, and stresses the development of a program to address a wide range of issues. Not limited to traditional emergency response to natural disasters, it addresses a conceptual model capable of integrating multiple disciplines and dealing with unexpected emergencies. Emergency Management: Concepts and Strategies for Effective Programs, Second Edition starts by focusing on the three pillars on which successful emergency management is based: an understanding of history, knowledge of social science research, and technical expertise in emergency management operations. It provides insight as to how emergency management has evolved and suggests reasons why the current method of response planning doesn’t work as well as it should. The book then goes on to discuss establishing and administering the emergency management program. It looks at the analysis of risk as the basis for strategy development, and considers both the traditional macro view of hazard identification and analysis as well as the micro view required for continuity planning. Strategy development is examined next, followed by coverage of planning process, techniques and methods. The book finishes with chapters on coordinating response, leading in crisis, and crisis management. Features two new chapters on the development of national response strategy and leadership in a crisis Incorporates the Principles of Emergency Management adopted by many emergency management professional associations and agencies Encourages the development of an enterprise wide program to address a wide range of potential threats Covers the various phases of comprehensive emergency management Integrates academic research with practical experience and case studies Emergency Management: Concepts and Strategies for Effective Programs is an important book that will benefit students, law enforcement, and state and local emergency managers and planners involved in emergency management.

Download or read book Varcarolis s Canadian Psychiatric Mental Health Nursing E Book written by Cheryl L. Pollard and published by Elsevier Health Sciences. This book was released on 2022-05-07 with total page 741 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain the knowledge and skills you need to provide psychiatric mental health nursing care in Canada! Varcarolis's Canadian Psychiatric Mental Health Nursing, 3rd Edition uses a practical clinical perspective to provide a clear understanding of this often-intimidating subject. It provides a foundation in nursing techniques and a guide to psychobiological disorders such as bipolar and depressive disorders, trauma interventions, and interventions for distinct populations such as children and older adults. Adapted to meet the needs of Canadian nurses by Cheryl L. Pollard and Sonya L. Jakubec, this market-leading text prepares you for practice with real-world examples presented within a Canadian legal, ethical, and cultural context. - Canadian focus throughout includes key considerations such as our nation's cultural and social diversity with federal/provincial/territorial distinctions. - Canadian research and statistics reflect mental health and mental health practice in Canada. - Research Highlight boxes are updated with examples of Indigenous research methodologies by Indigenous researchers and settler allies. - DSM-5 boxes provide criteria for disorders covered by the American Psychological Association. - Learning features include key terms and concepts, learning objectives, key points to remember, critical thinking, and chapter reviews, reinforcing important information and helping to apply textbook content to the clinical setting. - Assessment Guidelines boxes summarize the steps of patient assessment for various disorders. - Drug Treatment boxes feature the most current generic and trade names for drugs used in Canada. - Patient and Family Teaching boxes provide important details that should be discussed with patients and care givers. - Integrative Therapy boxes highlight the different types of therapy may be used to enhance treatment. - Considering Culture boxes discuss the importance of cultural safety in providing competent care to diverse populations within various clinical situations. - NEW! Safety Tip boxes highlight important issues of safety for psychiatric mental health care, patient experiences, and nursing interventions. - NEW! Added mental health content covers Indigenous populations, migrant populations, and gender differences with a focus on cultural safety, equity-informed approaches, relational and trauma-informed practices. - Updated Chapter 29 covers recovery, survivorship, and public mental health approaches. - Enhanced topics include substance use disorders, harm reduction, and support among nurses; changes related to Medical Assistance in Dying (MAiD) legislation; and mental health in view of climate change and the COVID-19 pandemic.