Download or read book Creating Emotionally Intelligent Workspaces written by Edward Finch and published by Routledge. This book was released on 2019-10-02 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotions in the workplace have until recently been seen simply as a distraction. We often think of work as rational, logical and non-emotional. But organisations are waking up to the key role of emotions and affect at work. Emotions influence how we make decisions, how we relate with one another and how we make sense of our surroundings. Whilst organisations are slowly embracing the pivotal role of emotions, designers and managers of workplaces have been struggling to keep up. New insights from hard sciences such as neuropsychology are presenting a radically different interpretation of emotions. Yet workplace designers and facilities managers still rely on measuring non-specific states such as satisfaction and stress. In this book we attempt to capture modern-day interpretations of emotion, looking at emotion in terms of transactions and processes rather than simple cause and effect. We entertain the idea of an ‘emotionally intelligent building’ as an alternative to the much-hyped intelligent building. The assertion is that we should create environments that are emotionally intelligent. Rather than focusing on the aptitudes or shortcomings of individuals at work, we should place closer attention on the office environment. It’s not that we are emotionally disabled – it’s the environment that disables us! The ability of you and me to interpret, control and express emotions may not simply be a result of our own make-up. A radically different outlook considers how our workspace and workplace debilitates or enables our emotional understanding. In the modern workplace there are many innovations that can undermine our emotional intelligence, such poorly implemented hot-desking or lean environments. Contrariwise there are key innovations such as Activity Based Working (ABW) that have the potential to enhance our emotional state. Through a series of unique case studies from around the world, we investigate key concepts that can be used by designers and facilities managers alike. No longer should designers be asked to incorporate emotional elements as intangible un-costed ‘add-ons’. This book provides a shot in the arm for workplace design professionals, pointing to a new way of thinking based on the emotional intelligence of the workplace.

Download or read book Make Your Workplace Great written by Steven J. Stein and published by John Wiley & Sons. This book was released on 2009-01-26 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: What Steven J. Stein found out about creating and sustaining great workplaces The proprietary and cutting-edge research carried out by the author led to outcomes that shed new light on management practice and strategy. The 7 Keys presented in this book, when implemented, will produce immediate results and long-term enhanced performance. You will be privy to what the author has learned about the changing workplace and the role leaders play in maximizing their workforce. You can fill an organization with all the intelligent and highly educated people you want, but without the right culture and discipline, your chances of success are in doubt. Use this book to see how your organization measures up to the 7 Keys and implement the necessary changes to make your workplace a happier and more productive one. The 7 keys Hire capable people who love the work they do and show how they contribute to the bigger picture. Compensate people fairly. Don't overwork (or underwork) people. Build strong teams with shared purpose and viable goals. Make sure managers can manage. Treat people with respect and leverage their unique talents. Be proactively responsible by doing the right things to win the hearts and minds of your people.

Download or read book Using Emotional Intelligence in the Workplace written by Meloney Sallie-Dosunmu and published by Association for Talent Development. This book was released on 2014-08-05 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in the workplace requires more than strong job skills and business savvy. It also requires emotional intelligence. Sometimes called EQ, emotional intelligence is the ability to understand and respond appropriately to your own and others’ emotions. “Using Emotional Intelligence in the Workplace” provides an overview of emotional intelligence and explains how to build important EQ skills. In this issue of TD at Work, you will find: · descriptions of emotional intelligence competencies · a personal EQ assessment · steps for developing emotional intelligence · explorations of workplace trends · stories of employees and leaders learning to manage emotions.

Download or read book 105 Tips for Creating an Emotionally Intelligent Organization written by Gary Vurnum and published by . This book was released on 2011-02-15 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: An emotionally intelligent organization is a workplace where people "s emotions are taken into account. Where there is empathy in the sense that people understand what is important to others, and know how their colleagues are motivated, like to organize their work and get a chance to do the work they like doing, maximizing their strengths.Maybe this sounds idealistic and difficult to you. We beg to differ. The authors of book have come together to give you practical tips of how it can be done. Each of the authors of this book works as trainer, consultant or coach to create more emotional intelligent workplaces. You will learn how simple ideas can make a huge difference in all aspect of what tends to be called Shuman resources management : recruiting, training, coaching, managing, building teams, handling conflicts, retention, and even outplacement.

Download or read book Programming for Health and Wellbeing in Architecture written by Keely Menezes and published by Routledge. This book was released on 2021-11-10 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Programming for Health and Wellbeing in Architecture presents a new approach to architectural programming that includes sustainability, neuroscience and human factors. This volume of contributions from noted architects and academics makes the case for rethinking the practices of programming and planning to incorporate evidence-based design, systems thinking and a deeper understanding of our evolutionary nature. These 18 original essays highlight how human and environmental health are closely related and should be incorporated as mutually reinforcing goals in every design project. Together, these chapters describe the framework for a new paradigm of building performance and design of the human experience. Programming—the stage at which research is conducted and goals established—provides an opportunity to examine potential impacts and to craft strategies for wellbeing in new buildings and renovations using the latest scientific methods. This book expands the scope of the programming process and provides essential guidance for sustainable practice and the advancement of wellbeing in the built environment for architecture and interiors students, practitioners, instructors and academics.

Download or read book The Emotionally Intelligent Workplace written by Cary Cherniss and published by John Wiley & Sons. This book was released on 2003-04-14 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

Download or read book The Emotionally Intelligent Team written by Marcia Hughes and published by Wiley + ORM. This book was released on 2011-01-06 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Finally, a resource....guide...roadmap....to help team members and team leaders alike understand what it takes to function as a high performing team, how doing so can personally enrich your life, and why it's critical for organizations to function only in this way. The Emotionally Intelligent Team connects the dots between the task at hand, achieving and making a difference, and personal happiness. Imagine where humankind would be if every entity on the planet operated within a series of high performing teams. Marcia Hughes and James Terrell show us that it's possible!" Suzanne Kirk, SVP, Branch Service Center, Bank of the West "We value teams at Medtronic so we know that this book will be a powerful tool in understanding and developing successful team behaviors!" Michael Mihalczo, District Manager, Walter Cooper, District Manager, Medtronic CRDM "Marcia Hughes' and James Terrell's latest book, The Emotionally Intelligent Team, is a 'must read' for every school district, business and organization that wants to ensure high functioning and productive teams. Based on solid research, this easy-to-read book describes the seven social emotional skills necessary for effective teams, and includes practical strategies any team leader can use to develop and maintain an emotionally intelligent team. Marcia's and James' book has been of tremendous value to the work of the senior administrative team in our school district!" Linda Fabi, Director of Education, Waterloo Region District School Board "Marcia and James provide a good lens for the way people view others in a team environment. This insight, when combined with measuring ones own EQ through a test such as the Emotional Quotient inventory (EQ-i ), provides a powerful lever for improving team performance." Steven J. Stein, Ph.D., Founder and CEO of MHS, Co-author of the best seller The EQ Edge: Emotional Intelligence and Your Success and author of Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization "Discovering ways to strengthen teams in an organization can lead to impressive improvement in morale, engagement, productivity, and results. The Emotionally Intelligent Team will help any team take practical steps toward greater collaboration and effectiveness." Brian Twillman, EPA Training Officer Eileen Rogers, Global Director, Leadership Excellence Programs, Deloitte In this compelling book, authors Marcia Hughes and James Terrell offer practical information and a guide for businesses that want to draw on the power of the emotional competencies of their teams. They reveal how individuals, team members, and leaders can take the steps to become more emotionally intelligent team (ESI) members and show how to put in place the practices and exercises that will help any team grow in emotional intelligence. The book outlines the seven emotional competencies of teams.

Download or read book The Emotional Intelligence Activity Book written by Adele Lynn and published by AMACOM. This book was released on 2001-12-26 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: We've all heard of ""IQ""...but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees' emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups.The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence:* Self-Awareness and Control: an awareness of one's values, emotions, skills, and drives, and the ability to control one's emotional responses* Empathy: an understanding of how others perceive situations* Social Expertness: the ability to build relationships based on an assumption of human equality* Mastery of Vision: the development and communication of a personal philosophyThe book also includes suggested training combinations and coaching tips.

Download or read book Routledge Handbook of High Performance Workplaces written by Christhina Candido and published by Taylor & Francis. This book was released on 2024-06-28 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book focuses on an overview of the fundamentals behind high-performance workplaces underpinning occupants’ satisfaction, health, and productivity. To this end, it covers human, environmental, and organisational aspects proven to be of great relevance to the design of high-performance workplaces. Perhaps most significantly it looks at these characteristics both before and after the start of the COVID-19 pandemic. From the exodus from private offices to the rise of open-plan workplaces, where, how and when people work was changing rapidly pre-COVID. Post-COVID, pandemic-imposed restrictions banished workers from offices into their homes fast, leaving organisation scrambling to keep workers functioning away from HQ. After the immediate shockwaves set by the pandemic, workers and organisations have had the time to learn about positives and negative aspects of remote working with the vast majority now questioning the need to go back to HQ and the purpose of offices. In this book, the contributors share and discuss lessons learned from research conducted in workplaces pre- and post-2020 with a view of providing a clear picture about what high-performance workplaces are about, including the key drivers behind workers’ satisfaction, health, and productivity. This handbook builds on a programme of applied research conducted in workplaces led by the editors over the last decade which is aimed at understanding the synergies between the design, performance, and experience of spaces. It examines ergonomics, biophilic design, acoustics, indoor air quality, thermal comfort, diversity, leadership, psychological safety, culture, and much more. Research findings are presented side-by-side with case studies selected from the research database led by the editors. Industry experts add to the academic voice, reinforcing the authenticity of this book and its relevance to other stakeholders found outside the academic arena, including the property and design industry, students, government, and the community in general.

Download or read book Authentic Leadership Revisited written by Neil Thompson and published by Edward Elgar Publishing. This book was released on 2024-08-06 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important book successfully blends theory and practice to address authentic leadership from a non-essentialist angle. Drawing extensively on existentialist philosophy, it presents an alternative understanding of authenticity that challenges the essentialist notion of selfhood.

Download or read book Compassion Based Approaches in Loss and Grief written by Darcy L. Harris and published by Taylor & Francis. This book was released on 2022-12-20 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compassion-Based Approaches in Loss and Grief introduces clinicians to a wide array of strategies and frameworks for engaging clients throughout the loss experience, particularly when those experiences have a protracted course. In the book, clinicians and researchers from around the world and from a variety of fields explore ways to cultivate compassion and how to implement compassion-based clinical practices specifically designed to address loss, grief, and bereavement. Students, scholars, and mental health and healthcare professionals will come away from this important book with a deepened understanding of compassion-based approaches and strategies for enhancing distress tolerance, maintaining focus, and identifying the clinical interventions best suited to clients’ needs.

Download or read book The Emotionally Intelligent Manager written by David R. Caruso and published by John Wiley & Sons. This book was released on 2004-03-15 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In The Emotionally Intelligent Manager, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions—and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.

Download or read book Leading with Feeling written by Cary Cherniss and published by Oxford University Press. This book was released on 2020-05-01 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many decades, the conventional wisdom was that emotion has no place in the work world, and the ideal leader is one who approaches problems rationally and unemotionally. However, the reality is that emotion is inevitable when a group of people come together for an extended period of time to work on challenging tasks, and if used effectively, a leader's moods and emotions can be a plus rather than a minus. This book describes how 25 outstanding leaders used emotional intelligence to deal with critical challenges and opportunities. Featuring commentary from the leaders themselves describing how they handled each situation, it helps managers better understand not just what emotional intelligence is, or how to measure it, or how it is linked to bottom-line results: it also shows how real leaders used their emotional intelligence to deal with real situations. The book distills the leaders' experiences into nine strategies that can help any leader or potential leader to be more effective. Each chapter concludes with activities that help readers to apply immediately each of those strategies.

Download or read book Developing and Using Emotional Intelligence at Work written by Richard Skiba and published by After Midnight Publishing. This book was released on 2024-08-18 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a guide to understanding and developing emotional intelligence (EI) in the workplace. It is designed to help individuals identify their own emotional strengths and weaknesses, recognize personal stressors, and understand how these emotions impact their work environment. By developing self-awareness and control over emotional responses, the book provides tools for modelling positive workplace behaviours that reflect effective emotional management and includes workplace practical exercises that can be used to develop emotional intelligence skills. The book emphasizes the importance of self-reflection and feedback in improving one's emotional intelligence. It offers strategies for responding to the emotional states of co-workers, recognizing emotional cues, and developing a plan to address a range of emotional expressions in the workplace. It also highlights the significance of flexibility and adaptability when dealing with others and considers the emotions of colleagues when making decisions. Moreover, the book is aimed at leaders and managers who wish to foster a positive emotional climate in their teams. It guides readers on how to provide opportunities for others to express their thoughts and feelings, assist in understanding the impact of behaviour and emotions, and encourage the self-management of emotions among team members. By doing so, it aims to build productive relationships and maximize workplace outcomes. The content is also relevant for customer service professionals, as it includes strategies for using emotional intelligence to enhance customer experience. Additionally, the book provides an emotional intelligence test to help readers assess their current level of EI and identify areas for improvement. Overall, this book is suited for anyone looking to improve their emotional intelligence in a professional setting, whether they are team members, managers, or customer service representatives. It is particularly beneficial for those who seek to create a positive work environment, improve interpersonal relationships, and achieve better outcomes through the effective management of emotions.

Download or read book Handbook for Developing Emotional and Social Intelligence written by Marcia Hughes and published by John Wiley & Sons. This book was released on 2009-05-27 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook for Developing Emotional and Social Intelligence is an authoritative collection of practical content—best practices, case studies, and tools—that showcases the application and development of emotional and social intelligence in the workplace. The authors are some of the best-known experts in the field and the book includes practitioners, academics and thought-leaders that contributed to this rich collection of knowledge and solutions that will appeal to anyone involved in developing leaders and teams. The handbook features topics such as leadership, recruitment, conflict resolution, team development, and stress management.

Download or read book Emotionally Intelligent Design written by Pamela Pavliscak and published by O'Reilly Media. This book was released on 2018 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: As technology becomes deeply integrated into every aspect of our lives, we've begun to expect more emotionally intelligent interactions. But smartphones don't know if we're having a bad day, and cars couldn't care less about compassion. Technology is developing more IQ, but it still lacks EQ. This book explores new research about emotion, new technology that engages emotion, and new emotional design practices.

Download or read book Emotional Intelligence Game Changers written by Harvey Deutschendorf and published by Dexterity. This book was released on 2023-08-29 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional intelligence is increasingly recognized as one of the most valuable skills a leader can possess. In Emotional Intelligence Game Changers, leading emotional intelligence expert Harvey Deutschendorf teaches readers how to leverage this skill to achieve success in every part of life. Whether battling procrastination or a toxic co-worker, strong emotional intelligence is an important tool that can drastically change the outcome of any situation. Emotional Intelligence Game Changers: 101 Simple Ways to Win at Work and Life offers actionable solutions to a wide variety of problems that one might face in their everyday life. Deutschendorf avoids dense theory and confusing jargon, opting instead for simple practices and straight-forward advice that are accessible to all readers. Deutschendorf uses his expertise to address topics that include: - Toxic workplaces - Staying optimistic - Growing your network - Finding the right job for you - Maintaining a work-life balance - Why we need humor in the office With 101 tips, Emotional Intelligence Game Changers is easily searchable for quick reference depending on the reader’s specific needs or can be read chronologically. Deutschendorf’s insightful and effective writing will inspire others to achieve their desired results through small, doable changes.