Download or read book Protecting Consumer Rights in the Tour Industry written by United States. General Accounting Office and published by . This book was released on 1979 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Air Travel Consumer Report written by and published by . This book was released on 1991 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Federal Response to Consumer Abuses in the Travel Industry written by United States. Congress. House. Committee on Government Operations. Commerce, Consumer, and Monetary Affairs Subcommittee and published by . This book was released on 1979 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Consumer Protection for Airline Passengers written by United States. Congress. House. Committee on Public Works and Transportation. Subcommittee on Aviation and published by . This book was released on 1987 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Financial Protection for Air Travellers written by Great Britain. Parliament. House of Commons. Transport Committee and published by The Stationery Office. This book was released on 2004 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: A protection scheme for consumers who have flight problems has been in operation since 1973, called Air Travel Organisers' Licensing (ATOL). However, this scheme does not cover passengers who have purchased tickets directly from scheduled airlines, including both full-service and no-frills airlines. In a previous report (HCP 454-I, session 2002-03; ISBN 0215011996), the Committee judged this practice to be discriminatory and recommended the Government give urgent consideration to this matter. Given that the Civil Aviation Authority is shortly due to present advice to the Government on reform of consumer protection arrangements, following public consultation, the Committee's report examines financial protection for air travellers, including the complexity of the current situation, options for future protection arrangements, costs, methods and timescales, and European legislation.

Download or read book The Bussiness of Travel Agency and Tour Operations Management written by A.K Bhatia and published by Sterling Publishers Pvt. Ltd. This book was released on 2012-06 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Travel agent has become an integral part of the world’s fastest growing travel and tourism industry. A large percentage of all international and domestic travel is arranged by travel agents. The scope and functions of a modern travel agency have increased manifold over the years. The present book The Business of Travel Agency and Tour Operations Management explains the various concepts of travel agency operations in a systematic manner and makes it easier for not only students of tourism management but also working professionals to comphend the subject. Since customer relation is key to the success of travel agency business, the book explains the need for understanding and retaining the customers as it is easier to retain loyal customers than to make new ones. This book contains some additional features including key terms, comprehensive outline of as many concepts as possible, references and bibliography. Throughout, the approach has been to explain the concepts in a simple and comprehensive manner. The main objective of the book is to provide valuable source material on the complex subject of travel agency business to graduate as well as post-graduate and management students of travel and tourism, travel agencies, airlines and others engaged in the business of tourism.

Download or read book Regulation of Air Transport written by Ruwantissa Abeyratne and published by Springer Science & Business Media. This book was released on 2013-09-16 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every ten years ICAO holds a worldwide air transport conference. The most recent such event - the 6th Worldwide Air Transport Conference (ATConf/6) - was held in Montreal from 18 to 22 March 2013. The questions posed by this book are: are the “clerical and administrative tasks” for ICAO which were decided on by ATConf/6 (and other preceding conferences) sufficient to meet the needs of the people of the world for safe, regular, economical and efficient air transport? Should ICAO not think outside of its 67-year-old box and become a beacon to air transport regulators? In other words, shouldn’t the bottom line of ICAO’s meaning and purpose in the field of air transport be to analyze trends and guide the air transport industry instead of continuing to merely act as a forum for global practitioners to gather and update information on their respective countries’ policies for air transport? Shouldn’t ICAO provide direction, as do other agencies of the United Nations? This book addresses ICAO’s inability, unlike most other specialized agencies in their missions, to make a tangible difference in air transport development, through a discussion of key issues affecting the air transport industry. It also inquires into the future of air transport regulation. ​

Download or read book The Business of Tourism written by Arjun Kumar Bhatia and published by Sterling Publishers Pvt. Ltd. This book was released on 2006 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers comprehensive information on various concepts in their different manifestations. It gives information on various concepts, methods and frameworks giving a systematic overview of the subject on a global basis. Key elements of the book include: nature and components of the tourism industry; destination planning and management; marketing strategies and communication; economic dimensions and international co-operation. The book will be of value to students pursing tourism studies at different levels particularly as part of various courses in Leisure and Tourism at professional training institutes and colleges.

Download or read book International Air Transportation Competition Act of 1978 written by United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Aviation and published by . This book was released on 1978 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Are All Online Travel Sites Good for the Consumer written by United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Commerce, Trade, and Consumer Protection and published by . This book was released on 2002 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Air Travel Organisers Licensing ATOL reform written by Great Britain: Parliament: House of Commons: Transport Committee and published by The Stationery Office. This book was released on 2012-04-30 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Changes to ATOL that come into effect today (April 30, 2012) do not go far enough say MPs on the Commons Transport Committee in this new report. Fundamental reform of ATOL - the consumer protection scheme for holidaymakers - is needed. The Committee calls on the Government to clarify its objectives for ATOL reform, to ensure that all passengers and holidaymakers are properly informed of the potential consequences of airline insolvency and the options available to them to obtain financial protection. MPs also recommend that: (i) The Civil Aviation Authority should work with the airlines to develop a code of practice covering information for all consumers making overseas holiday or travel bookings. This must be designed to ensure that passengers understand the risks of being stranded abroad as a result of airline insolvency and are aware of the insurance options available; (ii) The Government undertake research into consumers' views on whether, and in what ways, the ATOL scheme should be extended; (iii) The Government must distinguish between issues related to consumer protection and repatriation cover; (iv) Future reforms should be funded by the travel industry and must provide consumers with informed choices on protection options; (v) ATOL Protection Contributions should be linked to the value of the holiday booking, instead of the current flat rate of £2.50 per passenger.

Download or read book GAO Documents written by United States. General Accounting Office and published by . This book was released on with total page 806 pages. Available in PDF, EPUB and Kindle. Book excerpt: Catalog of reports, decisions and opinions, testimonies and speeches.

Download or read book Traveller Vulnerability in the Context of Travel and Tourism Contracts written by Maria Goretti Sanches Lima and published by Springer. This book was released on 2018-11-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book highlights the link between consumers and travellers, identifying the meaning of vulnerability in Brazil and the EU. It also covers different types of contracts for tourism and travel services, including online booking processes. Only after 2015, as a result of the directive on package travel and linked travel arrangements, did the EU begin viewing travellers as consumers in the sense of Union Consumer Law; conversely, in Brazil, the traveller has no legal status whatsoever and is considered solely a consumer. As the traveller is implicitly a consumer he/she is subject to vulnerability. However, the definition of vulnerability differs considerably between Brazil and the EU: while in Brazil it is a principle stemming from the Consumer Defence Code, covering all consumers, in the EU vulnerability is not an established principle. In the EU, although the average consumer is assumed to be reasonably well informed, observant and circumspect, they are also recognised as the weaker party in the contract. That recognition does not fit with the notion of "confident consumer". Vulnerable consumers in the EU are those whose individual characteristics, such as their age, physical or mental infirmity, or credulity, make them particularly susceptible to unfair commercial practices. Conversely, in Brazil these consumers are seen as being hyper-vulnerable, rather than solely vulnerable. In this context, travellers are in a weaker position than regular consumers buying goods or services, because they are outside of their domicile or jurisdiction for a brief or extended period of time. This book examines two types of traveller vulnerability that make travellers, particularly international ones, a special type of consumers: 1. External and 2. Legal (jurisdiction). Travellers’ vulnerability mainly stems from consumers travelling to different markets and different cultures. As such, they are subject to different laws that require special global attention. While both the EU and Brazilian system have their respective advantages and disadvantages, the goal of both must be to further increase protection for travellers, including business travellers. In consumer societies, the traveller is indeed a consumer by logical causation and hence a “special consumer”.

Download or read book Encyclopaedia of International Aviation Law written by PHILIP FORSANG NDIKUM and published by Trafford Publishing. This book was released on 2013-05-31 with total page 1201 pages. Available in PDF, EPUB and Kindle. Book excerpt: The four volumes of the Encyclopaedia of International Aviation Law are intended for students, lawyers, judges, scholars and readers of all backgrounds with an interest in Aviation Law; and to provide the definitive corpus of relevant national and regional legislation, including global aviation treaties and legislation to enable all readers without exception, to develop the background, knowledge and tools to understand local, regional and international Aviation Law in contextual fashion. The first volume has a detailed text of country legislation, including national cases and materials whilst the second, third and fourth volumes focus on International Aviation Law Treaties, international cases and materials and Aircraft Refueling Indemnity (TAR BOX) Agreements.

Download or read book Transport Law on Passenger Rights written by Marko Pavliha and published by Routledge. This book was released on 2021-07-22 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: Europe and also the rest of the world has experienced a boom in mobility over the last thirty years. In light of the protection of increasing number of consumers – passengers it is almost logical that during the past few decades, international and European transport law has developed almost to revolutionary extent, especially in the field of private aviation (air) law with the introduction of unlimited liability of carriers for death and injury of passengers and commendable sophisticated rights in case of denied boarding, cancellation of flights and long delays. This book will cast light through a critical prism on the most important characteristics of the international transport law, the EU legislation and jurisprudence regarding passenger rights during the carriage by air, sea, rail and road. One of the ideas which, however, needs further research is that the commendable legal solutions and experience of the EU can serve as an excellent framework for a new holistic international convention on passengers rights in all transport modes.

Download or read book EC Consumer Law written by Geraint G. Howells and published by Routledge. This book was released on 2017-07-05 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will describe the development of European Community consumer law and seek to determine to what extent action by the European Community has promoted the interest of consumer protection. In doing so it will consider important areas relating to protection of the consumers economic interests and physical safety, as well as questions of access to justice. In addition to assessing the success of community consumer policy the authors will also put forward suggestions for ways in which consumer protection can be enhanced at the community level.

Download or read book 2011 Consumer Action Handbook written by U.S. Services Administration and published by GPO FCIC. This book was released on 2011-02 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use this guide to help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations; local, state, and federal government agencies; national consumer organizations; and more.