Download or read book Construction d un syst me de management de la qualit orient processus dans une structure int grant des prestations de facility management written by Sandrine Detaille and published by . This book was released on 2009 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Le concept de Facility Management se développe dans tous les secteurs d’activités et devient de plus en plus courant dans l’industrie pharmaceutique. Cependant la présence d’un sous traitant interne qui organise un grand nombre d’activités peut être source de conflits de par la cohabitation de deux entités distinctes au sein d’une même structure. Ce profil d’organisation justifie la mise en place d’un Système de Management de la Qualité particulièrement adapté. La norme ISO 9001 apparaît comme un outil adapté puisque la mise en application de ce référentiel fait appel à l’approche systémique. Un exemple concret de ce type d’organisation est utilisé pour illustrer les étapes de mise en place du système et fournir quelques clés de fonctionnement.
Download or read book Quality Facility Management written by Stormy Friday and published by John Wiley & Sons. This book was released on 1994-10-28 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department to undertake. Or maybe you're leery of certain aspects of such a concerted effort, like measuring quality or marketing facility services, because they've never been adequately explained to you. Possessing considerable backgrounds in facility management, Stormy Friday and Dave Cotts understand these uncertainties. In Quality Facility Management, they have pooled their knowledge and experience to develop a comprehensive resource that demystifies the quality movement and shows you how to apply the old-fashioned but enduring commonsense principles of quality management often overshadowed by TQM. Flecked with humor and written as if the authors were simply talking to you, this refreshing new book identifies the five major elements underpinning any effective quality facility management program and takes you step by step through each one in a detailed yet accessible way. Gradually, you learn how to put these elements all together and—by incorporating selected modern techniques—devise a program to meet your specific situation. With the help of real-world examples, checklists, and other how-to aids, Quality Facility Management reveals: Why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes How quality facility management has its roots in TQM, what constitutes the major aspects of a TQM program, and how you can implement quality facility management without a full-blown TQM program Which aspects of your operation need to be measured and evaluated, which measuring tools should be used, and how to get your customers involved in the measurement process How to develop a facility marketing plan that increases awareness of your services, improves your image as a provider, and acts as an "insurance policy" in retaining the support of senior management in the face of organizational upheaval How to engineer a program of continuous quality improvement by assuming a specific leadership role, empowering frontline staff, instituting effective customer service training, and partnering with vendors The final chapter provides a bounty of practical case histories of companies that are realizing quality facility management right now, including major organizations like Celestica, Bell Atlantic, Hewlett-Packard, and Lockheed. Here, you'll find ample evidence of quality tools and strategies at work—from interior preventive maintenance crews to staff productivity improvements, infrastructure planning teams to customer satisfaction programs. Indeed, whether you're in the public or private sector, in a large or small facility, part of an in-house organization or a contracted firm, Quality Facility Management enables you to plan, organize, staff, direct, and evaluate for quality, so that you maximize your department's responsiveness to customers and your value to top management. Quality facility management is the only way to do business. Here's the only way to do quality facility management. Facility managers want to answer the call for quality but many feel they don't have the resources or guidance to make it an essential feature of their operation. Total Quality Management programs require too much of them and various aspects of the quality effort, whether it's quality measurement or facility marketing, seem hard to carry out or even beside the point. Finally there's a sensible guide that enables you to build quality into your department simply by applying basic, old-fashioned quality principles and selected modern techniques—Quality Facility Management With the assistance of examples, checklists, and other handy tools, this invigorating resource reveals the five key aspects of quality facility management and shows you how to bring them all together to develop a program that fits your particular circumstances. Emphasizing why your customers are the driving force behind your quality efforts, Quality Facility Management helps you: Surpass customers' performance expectations and recover effectively from even the most damaging mistakes Provide quality facility management without implementing a formal TQM program Accurately measure critical aspects of your operation and act effectively on that feedback Devise a facility marketing plan that enhances your department's image with customers and top management Put a program of continuous quality improvement into effect through leadership, staff training and empowerment, vendor collaborations, and other proven means Packed with case studies of facility managers who are building quality into their operation, Friday and Cotts's Quality Facility Management illustrates how your quest for quality can dramatically upgrade customer and senior management satisfaction—without draining department resources.
Download or read book Making Better International Law written by and published by . This book was released on 1998 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication contains the texts of the papers presented at the UN Colloquium, together with a record of those presentations and of the discussions which took place around them.
Download or read book Educational Planning written by Jacques Hallak and published by Routledge. This book was released on 2018-10-24 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1995. Routledge is an imprint of Taylor & Francis, an informa company.
Download or read book Gone with the Headwinds written by Gustavo Adler and published by International Monetary Fund. This book was released on 2017-04-03 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: to come
Download or read book The Effects of Financial Crises on the Binding Force of Contracts Renegotiation Rescission or Revision written by Başak Başoğlu and published by Springer. This book was released on 2016-02-25 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about one of the most controversial dilemmas of contract law: whether or not the unexpected change of circumstances due to the effects of financial crises may under certain conditions be taken into account. Growing interconnectedness of global economies facilitates the spread of the effects of the financial crises. Financial crises cause severe difficulties for persons to fulfill their contractual obligations. During the financial crises, performance of contractual obligations may become excessively onerous or may cause an excessive loss for one of the contracting parties and consequently destroy the contractual equilibrium and legitimate the governmental interventions. Uncomfortable economic climate leads to one of the most controversial dilemmas of the contract law: whether the binding force of the contract is absolute or not. In other words, unstable economic circumstances impose the need to devote special attention to review and perhaps to narrow the binding nature of a contract. Principle of good faith and fair dealing motivate a variety of theoretical bases in order to overcome the legal consequences of financial crises. In this book, all these theoretical bases are analyzed with special focus on the available remedies, namely renegotiation, rescission or revision and the circumstances which enables the revocation of these remedies. The book collects the 19 national reports and the general report originally presented in the session regarding the Effects of Financial Crises on the Binding Force of Contracts: Renegotiation, Rescission or Revision during the XIXth congress of the International Academy of Comparative Law, held in Vienna, July 2014.
Download or read book Treaty Series Recueil Des Traites written by United Nations and published by UN. This book was released on 2007-11-02 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Women and Trade written by World Bank;World Trade Organization and published by World Bank Publications. This book was released on 2020-09-04 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trade can dramatically improve women’s lives, creating new jobs, enhancing consumer choices, and increasing women’s bargaining power in society. It can also lead to job losses and a concentration of work in low-skilled employment. Given the complexity and specificity of the relationship between trade and gender, it is essential to assess the potential impact of trade policy on both women and men and to develop appropriate, evidence-based policies to ensure that trade helps to enhance opportunities for all. Research on gender equality and trade has been constrained by limited data and a lack of understanding of the connections among the economic roles that women play as workers, consumers, and decision makers. Building on new analyses and new sex-disaggregated data, Women and Trade: The Role of Trade in Promoting Gender Equality aims to advance the understanding of the relationship between trade and gender equality and to identify a series of opportunities through which trade can improve the lives of women.
Download or read book The Oxford Handbook of Water Politics and Policy written by Ken Conca and published by Oxford University Press. This book was released on 2018 with total page 713 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is currently in development, with individual articles publishing online in advance of print publication. At this time, we cannot add information about unpublished articles in this handbook, however the table of contents will continue to grow as additional articles pass through the review process and are added to the site. Please note that the online publication date for this handbook is the date that the first article in the title was published online. For more information, please read the site FAQs.
Download or read book Arctic Shipping written by Frédéric Lasserre and published by Routledge. This book was released on 2019-09-05 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers both the present state of Arctic shipping and possible future trends with reference to the various sectors of maritime transportation: cruise tourism, container traffic and bulk shipping. Ports are analysed as tools that support the strategies of coastal states to foster the development of resource extraction, enhance the attractiveness of Arctic shipping lanes and enable the control of maritime activities through coast guard deployment. The aim of this book is to draw a picture of the trends of Arctic shipping. How is traffic evolving in Canada’s Arctic, or along the Northern Sea Route? Are there significant differences between bulk and container shipping segments when considering the Arctic market? How are the ports and the hinterland developing and what are the strategies behind those? How is the legal framework shaping the evolution of maritime transportation? The contributors to this book consider all of these questions, and more, as they map out the prospects for Arctic shipping and analyse in detail the development of Arctic shipping as a result of multi-variable interactions. This book will be key reading for industry professionals and post-graduate students alike.
Download or read book The Theory of Economic Integration Routledge Revivals written by Bela Balassa and published by Routledge. This book was released on 2013-05-13 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1962, The Theory of Economic Integration provides an excellent exposition of a complex and far-reaching topic. Professor Balassa has been remarkably successful in covering so much ground with such care and balance, in a treatment which is neither in any way abstruse nor unnecessarily technical. His book will interest economists in Europe by reason of its subject and treatment, but it is also a valuable and reliable textbook for students tackling integration as part of a course of International Economics and for those studying Public Finance. He distinguishes between the various forms of integration (free trade area, customs union, common market, economics union, and total integration). In addition, he applies the theoretical principles to current projects such as the European Common Market and Free Trade Area, and to Latin American integration projects. In offering this theoretical study, the author builds on the conclusions of other writers, but goes beyond this in providing a unifying framework for previous contributions and in exploring questions that in the past received little attention – in particular, the relationship between economic integration and growth (especially the interrelationship between market size and growth, and the implications of various factors for economic growth in an integrated area).
Download or read book Practicing Narrative Mediation written by John Winslade and published by John Wiley & Sons. This book was released on 2008-09-22 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practicing Narrative Mediation provides mediation practitioners with practical narrative approaches that can be applied to a wide variety of conflict resolution situations. Written by John Winslade and Gerald Monk—leaders in the narrative therapy movement—the book contains suggestions and illustrative examples for applying the proven narrative technique when working with restorative conferencing and mediation in organizations, schools, health care, divorce cases, employer and employee problems, and civil and international conflicts. Practicing Narrative Mediation also explores the most recent research available on discursive positioning and exposes the influence of the moment-to-moment factors that are playing out in conflict situations. The authors include new concepts derived from narrative family work such as "absent but implicit," "double listening," and "outsider-witness practices."
Download or read book Collaborative Decision Making written by Pascale Zaraté and published by IOS Press. This book was released on 2008 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication presents the latest innovations and achievements of academic communities on Decision Support Systems (DSS). These advances include theory systems, computer-aided methods, algorithms, techniques and applications related to supporting decision making. The aim is to develop approaches for applying information systems technology to increase the effectiveness of decision making in situations where the computer system can support and enhance human judgements in the performance of tasks that have elements which cannot be specified in advance. Also it is intended to improve ways of synthesizing and applying relevant work from resource disciplines to practical implementation of systems that enhance decision support capability. The resource disciplines include: information technology, artificial intelligence, cognitive psychology, decision theory, organizational theory, operations research and modeling. Researchers come from the Operational Research area but also from Decision Theory, Multicriteria Decision Making methodologies, Fuzzy sets and modeling tools. Based on the introduction of Information and Communication Technologies in organizations, the decisional process is evolving from a mono actor to a multi actor situation in which cooperation is a way to make the decision.
Download or read book Human Resources for Health Information System written by World Health Organization and published by . This book was released on 2015-09-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document provides a standard-based tool for health workforce planners and decision-makers developing an electronic system or modifying an existing health information system to count and document all health workers within national and subnational contexts. The minimum data set for health workforce registry provided in this document can be used by ministries of health to support the development of standardized health workforce information systems. The minimum data set allows standardization of data values within existing electronic human resources for health (HRH) information systems. When used appropriately by information systems designers and software developers, a functional electronic health workforce registry can be designed to enable health workforce data interoperability, i.e. the ability to exchange health workforce data between software applications and computer systems within broader sub-national or national health information systems. Through this approach, rapid aggregation and display of health workforce data for decision-making can be fully realized.
Download or read book Construction Supply Chain Management Handbook written by William J. O'Brien and published by CRC Press. This book was released on 2008-10-20 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mounting emphasis on construction supply chain management (CSCM) is due to both global sourcing of materials and a shortage of labor. These factors force increasing amounts of value-added work to be conducted off-site deep in the supply chain. Construction Supply Chain Management Handbook compiles in one comprehensive source an overview of the dive
Download or read book Readings in the Economics of Education written by John D. Murgo and published by . This book was released on 1972 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Integrated Design and Manufacturing in Mechanical Engineering written by Patrick Chedmail and published by Springer. This book was released on 2012-11-05 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains the selected papers of the first I.D.M.M.E. conference on 'Integrated Design and Manufacturing in Mechanical Engineering', held in Nantes from 15-17 April 1996. Its objective was to discuss the questions related to the definition of the optimal design and manufacturing processes and to their integration through coherent methodologies in adapted environments. The initiative of the Conference and the organization thereof, is mainly due to the efforts of the french PRIMECA group (Pool of Computer Resources for Mechanics) started eight years ago. We were able to attract the internationru community with the support of the International Institution for Production Engineering Research (C.I.R.P.). The conference brought together two hundred and fifty specialists from around the world. About ninety papers and twenty posters were presented covering three main topics : optimization and evaluation of the product design process, optimization and evaluation of the manufacturing systems and methodological aspects.
