Download or read book Conflict Management for Libraries written by Jack G. Montgomery and published by American Library Association. This book was released on 2005 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: After a research survey, the expert authors examined the comon causes of workplace conflict in libraries. The authors have developed 17 scenarios of conflict, along with realistic ways to manage them.

Download or read book Conflict Management in Libraries written by Syed Mohd Abbas and published by Ess Ess Publication. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A good number of studies of conflict management have been conducted on India's industrial employees, managers, engineers, and executives. But, until now, no in-depth study of conflict management has been available for library professionals in India. This book examines the genesis of conflict and various methods applied by India's library professionals to manage conflict in libraries. Conflict management in libraries is interdisciplinary in nature, drawing from the discipline of sociology, psychology, management, organizational behavior, and library and information science. The book offers valuable insights into librarians' conflict management strategies.

Download or read book Cultivating Civility written by Jo Henry and published by American Library Association. This book was released on 2020-04-08 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library’s success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.

Download or read book Managing Stress and Conflict in Libraries written by Sheila Pantry and published by Facet Publishing. This book was released on 2007 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out." "Also included are case studies, a glossary of health and safety terms, and sources of further information, including relevant legislation. This book is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people."--BOOK JACKET.

Download or read book The Role of Conflict Management in Libraries Towards Appropriate Service Delivery written by Masereka John Pius and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Role of Conflict Management in Libraries written by John Pius Masereka and published by LAP Lambert Academic Publishing. This book was released on 2012 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict is a social experience among human beings. It arises as a result of differences in personal and biological characteristics such as age, sex, status, values, attitudes and ability levels. Though always seen as negative and something that must be avoided, "conflict has been traditionally viewed as destructive, a state of affairs to be suppressed or eliminated (Bryson 2006, 180), the study reveals that conflict can contribute and lead to improved service provision in libraries. Recognizing the inevitability of conflict in any human community, a collaborative way of resolving it is advocated for.

Download or read book Encyclopedia of Library and Information Science written by Allen Kent and published by CRC Press. This book was released on 1992-10-21 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Encyclopedia of Library and Information Science provides an outstanding resource in 33 published volumes with 2 helpful indexes. This thorough reference set--written by 1300 eminent, international experts--offers librarians, information/computer scientists, bibliographers, documentalists, systems analysts, and students, convenient access to the techniques and tools of both library and information science. Impeccably researched, cross referenced, alphabetized by subject, and generously illustrated, the Encyclopedia of Library and Information Science integrates the essential theoretical and practical information accumulating in this rapidly growing field."

Download or read book The Dysfunctional Library written by Jo Henry and published by American Library Association. This book was released on 2018-12-18 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frankly, it’s not something we like to talk about. There is an unfortunate stigma to acknowledging workplace dysfunction, let alone trying to grapple with the problem. But negative behaviors such as incivility, toxicity, deviant behavior, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders and managers as well as library staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions by discussing the importance of understanding oneself as related to the library workplace;identifying attributes specific to libraries that foster personal success;showing how organizational dysfunction is rooted in problems such as poor communication, inadequate leadership, and lack of employee engagement;breaking down relatable scenarios to analyze what’s behind them and how to defuse them, ranging from a gossipy coworker who fails to contribute to the organization to workplace bullying and mobbing;exploring causes, results, and potential solutions in the areas of cyberloafing, fraud, theft, and sabotage;delving into the importance of conflict management, surveying a variety of approaches and applications;examining the use of teams in libraries and the impact of favoritism, nepotism, and sexism; andproviding techniques for successful collaboration, leadership, organizational communication, and other key management topics. By tackling the dysfunctional library head on, managers as well as library workers who find themselves in a toxic situation will be poised to better meet library goals and move the library forward.

Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by Oxford Handbooks. This book was released on 2014-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.

Download or read book Middle Management in Academic and Public Libraries written by and published by Bloomsbury Publishing USA. This book was released on 2011-05-18 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing from the contributions of 20 academic and public library middle managers, this book reveals knowledge, expertise, and insights on a variety of management topics and responsibilities. Conflict resolution. Professional development. Budget cuts. Mentoring and performance evaluations. Time management. Diversity and workplace culture. All of these topics—as well as many others—represent challenges for library middle managers. This unique resource provides the key insight needed to successfully advance a middle management career to the highest levels in librarian administration. Middle Management in Academic and Public Libraries examines managerial topics such as the balance of authority and responsibility as viewed by middle managers, views of middle managers engaged as youth services librarians, collaboration efforts between public and technical services, integrating modern technologies into library services, and recommended career ladder steps. Each of the 20 contributors shares his or her specific expertise, resulting in an engaging compilation of great depth and breadth containing the "pearls of wisdom" that an aspiring middle manager needs in an academic or public library setting.

Download or read book Workplace Culture in Academic Libraries written by Kelly Blessinger and published by Elsevier. This book was released on 2013-02-11 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency. Includes the most current best practices and models in academic libraries Represents the viewpoints of both the employee and manager Focuses on the academic library as workplace rather than as a service provider

Download or read book Conflict Management written by Baden Eunson and published by John Wiley & Sons. This book was released on 2012-04-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

Download or read book Conflict and Conflict Management written by Joseph S. Himes and published by University of Georgia Press. This book was released on 2008-06-01 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: The scope and content of Conflict and Conflict Management derive from some of the most frequently asked questions about the subject. What is social conflict? What are its prominent characteristics and most common forms? Is conflict inevitable? How do social structure and unequal distribution of power affect the prevalence and nature of conflict? Are there positive consequences of conflict? What actions can be taken to prevent conflict? Can conflict be predicted and forestalled? Joseph S. Himes effectively demonstrates that contemporary social science can provide answers to most of these questions. His responses to the questions are drawn from social science literature, theory, and research and are organized around two central issues: the effort to understand social conflict and the task of managing it. Conflict and Conflict Management is divided into two sections, each covering one of these two central issues. The importance of Himes's overview is threefold. In the first place, it unites recent theory and research in a systematic synthesis. Secondly, it grounds the strategies of conflict management in a theory of conflict causation, thus providing a rationale for the strategies discussed. And finally, his work illuminates the study of social conflict by differentiating legitimate from nonlegitimate expressions and thus clarifies both the task of analysis and the business of management.

Download or read book International Conflict Management written by J. Michael Greig and published by Polity. This book was released on 2019-09-03 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: International conflict has long plagued the world, and it continues to do so. With many interstate and civil disputes experiencing no third-party attempts at conflict management, how can the international community mitigate the effects of and, ultimately, end such violence? Why, in so many cases, are early, “golden opportunities” for conflict management missed? In this book, J. Michael Greig, Andrew P. Owsiak, and Paul F. Diehl introduce the varied approaches and factors that promote the deescalation and the peaceful management of conflict across the globe - from negotiation, mediation, arbitration, and adjudication to peace operations, sanctions, and military or humanitarian intervention. The history, characteristics and agents of each approach are examined in depth, using a wide range of case studies to illustrate successes and failures on the ground. Finally, the book investigates how the various tools interact - both logically and sequentially - to produce beneficial or deleterious effects. International Conflict Management will be essential reading for scholars and students of international peace and security studies, as well as practitioners working with governments, international organizations, non-profits, and post-conflict societies

Download or read book Anthropological Contributions to Conflict Resolution written by Alvin William Wolfe and published by University of Georgia Press. This book was released on 1996 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anthropological Contributions to Conflict Resolution consists of ten essays that make vividly apparent the variety of ways that anthropological approaches and perspectives can be of practical worth in the resolution of conflicts. The essays represent various subdisciplines in anthropology, including legal and political anthropology, economic anthropology, cross-cultural studies, interpretive approaches, and social network approaches. Conflicts and potential conflicts at many levels are the subjects of the essays. One contributor uses an ethnographic account of Sikh separatists in Punjab, India, to explore fighting resulting from the intertwining of religion and politics. Another essay discusses the role that anthropology played in conceptualizing the legal reforms on an island in the remote western Pacific in relation to the recent emergence of alternative dispute resolution. Conflicts over the commons in an American suburb are examined, as are harmony ideology and adversarial ideology as they are used for both freedom and control at a manufacturing plant. The introductory essay includes a discussion of network models in regard to conflict resolution, and the epilogue cites an agenda for applied research in the area.

Download or read book Handbook of Conflict Management Research written by Oluremi B. Ayoko and published by Edward Elgar Publishing. This book was released on 2014-07-31 with total page 563 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading

Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.