Download or read book Conflict Management and Dialogue in Higher Education written by Nance T Algert and published by IAP. This book was released on 2021-01-01 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.
Download or read book Universities and Conflict written by Juliet Millican and published by Routledge. This book was released on 2017-11-08 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book uses a series of case studies to examine the roles played by universities during situations of conflict, peacebuilding and resistance. While a body of work dealing with the role of education in conflict does exist, this is almost entirely concerned with compulsory education and schooling. This book, in contrast, highlights and promotes the importance of higher education, and universities in particular, to situations of conflict, peacebuilding and resistance. Using case studies from Europe, Africa, Asia and the Middle East, this volume considers institutional responses, academic responses and student responses, illustrating these in chapters written by those who have had direct experience of these issues. Looking at a university’s tripartite functions (of research, teaching and service) in relation to the different phases or stages of conflict (pre conflict, violence, post conflict and peacebuilding), it draws together some of the key contributions a university might make to situations of instability, resistance and recovery. The book is organised in five sections that deal with conceptual issues, institutional responses, academic-led or discipline-specific responses, teaching or curriculum-led responses and student involvement. Aimed at those working in universities or concerned with conflict recovery and peacebuilding it highlights ways in which universities can be a valuable, if currently neglected, resource. This book will be of much interest to students of peace studies, conflict resolution, education studies and IR in general.
Download or read book Conflict Management and Dialogue in Higher Education written by Nancy T. Watson and published by International Higher Education. This book was released on 2017-09-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.
Download or read book Mending the Cracks in the Ivory Tower written by Susan A. Holton and published by Anker Publishing Company, Incorporated. This book was released on 1998 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Faculty and administrators in higher education, with a particular focus on department chairs and deans.
Download or read book Leading Through Crisis Conflict and Change in Higher Education written by Incorporated Magna Publications and published by . This book was released on 2020-08-26 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's more than fair to say that everyone is going through a time of unprecedented obstacles and uncertain outcomes.Higher education is certainly of no exception.Now, with the onset of the COVID-19 pandemic and related challenges to educating students on campus, the need for leadership, crisis response, and change management from academic leadership, in this currently volatile landscape, is increasingly urgent.Compiled from Academic Leader articles, Leading through Crisis, Conflict, and Change in Higher Education brings you direct advice, from qualified subject matter experts from a variety of campuses, on wide-ranging nuanced aspects of managing difficult issues and topics.Leading through Crisis, Conflict, and Change in Higher Education emphasizes three key areas of higher education leadership and provides in-depth and extensive insights into each topic: Leading through Crisis Leading through Conflict Leading through Change Begin with valuable strategies and relevant guidance on navigating crucial topics, such as COVID-19, the #MeToo movement, and social injustice, among others, while steadily supporting your faculty, staff, and students.Next, receive a wealth of knowledge about managing conflicts on your campus. From the positive effects of conflict, to creating emotionally intelligent conversations, to managing intradepartmental conflict, to dealing with toxic leadership, and just understanding how to deal with those who just won't work cohesively with others, leading educators and leaders nationwide share how they directly deal with these issues and more.Finally, you'll discover numerous approaches about how to continuously improve and keep up with the constant changes of higher education, including innovation and technology, online education, inclusion and accessibility, Universal Design for Learning (UDL), Open Educational Resources, and more.Leading through Crisis, Conflict, and Change in Higher Education is your compilation of strong and compelling guidance from leaders and educators who have gone through and are currently going through the same difficult moments you are. Make this your tool for discovering the multiple facets of crisis communication, conflict management, and change leadership in higher education.Get your thorough guide to the foremost facets of leading through unprecedented times.
Download or read book Higher Education Accountability written by Robert Kelchen and published by JHU Press. This book was released on 2018-02-27 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beginning with the earliest efforts to regulate schools, the author reveals the rationale behind accountability and outlines the historical development of how US federal and state policies, accreditation practices, private-sector interests, and internal requirements have become so important to institutional success and survival
Download or read book Conflict Management in Higher Education written by Susan A. Holton and published by Jossey-Bass. This book was released on 1995 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: A review of strategies for resolving conflict in higher education institutions looks first at traditional mechanisms, such as student conduct committees and grievance systems, faculty grievance mechanisms, arbitration, and litigation, and then examines conciliatory methods, including mediation systems for handling student, faculty, and staff disputes; use of ombudsmen; and institutional conflict resolution services conducted off campus.
Download or read book Mediation in the Campus Community written by William C. Warters and published by Jossey-Bass. This book was released on 2000 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sponsored by the Conflict Resolution Education Network "Far and away the most comprehensive guide available.... Warterspresents a wide range of possible program structures and providesthe information that organizers and participants need to select thebestoption." --James B. Boskey (1942-1999), former editor and publisher, TheAlternative Newsletter, and former professor of law, Seton HallLaw School, New Jersey "Professionally written, logically organized, and delivered in apersonal style that is appealing to the reader.... A thoughtfulbalance of theory with pragmatic suggestions for developing andintegrating a mediation program on campus." --Roger Witherspoon, vice president, Student Development, John JayCollege of Criminal Justice "Warters not only conveys the need for mediation on campus, butthe importance of relating mediation to existing mechanisms such asstudent judicial affairs and other grievance processes." --Gene Zdziarski, developer of Student Conflict Resolution Servicesand associate director of Student Life, Texas A&M University,and former board member of the Association for Student JudicialAffairs Learn how to design, implement, manage, and evaluate mediationand conflict resolution programs on all types of campuses. WilliamC. Warters--a widely-known authority on dispute resolution inhigher education--offers administrators, faculty, student servicesprofessionals, and student groups step-by-step advice on mediationprogram development. He draws on case examples and ideas fromcampuses across the country to illustrate strategies for developingcreative and effective responses to conflict. Readers will find aten-step guide for creating new programs, plus advice on stafftraining, program promotion, results evaluation, and more. Sampleforms, policy language, promotional materials, mission statements,assessment questions, and a case management script are among themany resources provided in this guide.
Download or read book Conflict Management in Healthcare written by Garry McDaniel and published by . This book was released on 2021-01-29 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: A central principle of the healthcare profession is caring for others: do no harm. Yet in healthcare settings, the level of conflict among healthcare professionals and administrators is rampant. As a result, patient care suffers, and poor communication, bullying, hazing, harassment, and incivility is often widespread and tolerated in hospitals, nursing homes, rehabilitation centers, and clinics across the world. Conflict Management in Healthcare: Creating a Culture of Cooperation explains how to create an organizational culture and develop the interpersonal skills to turn everyday conflict into opportunities for enhancing interpersonal, team, and organizational relationships and patient care.
Download or read book Reframing Campus Conflict written by Jennifer Meyer Schrage and published by Stylus Publishing (VA). This book was released on 2009 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: "How many hate or bias incidents occurred on your campus this past year? Did any students opt out of filing formal charges? How many completed a formal resolution process, and what happened? Would you have liked to have other conflict resolution options?" This publication is endorsed by ASCA as a collaborative, collegial new lens through which to consider how social justice practices and student conduct administration can come together to inform best practices in conduct and conflict management on college and university campuses."- Tamara J. King, J.D., 2009 President, Association for Student Conduct AdministrationSocial justice theory provides the lens for expanding our conception of student conduct administration, and the foundation for considering systemic changes in practice changes that are vital to address the concerns and issues raised by an increasingly diverse student population. Using this lens, this book casts new light on existing principles and current practices; makes issues of power, privilege and oppression manifest; and offers a vision for expanding resolution practices to empower today s students to resolve their own conflicts. Complementing the Model Student Disciplinary Code, this book opens up a whole new range of approaches and models that readers can adapt to their institutional circumstances.Starting from the principle that systems and models are vehicles through which to act on our values, and by focusing on such core values as the commitment to student development, freedom of expression, diversity, accessibility, individual rights and shared responsibilities in a community of learners, the contributors reveal the utility and contemporary relevance of a number of underutilized resolution practices. Part I provides a framework for transforming student conduct administration using conflict resolution methods and social and restorative justice practices. Part II devotes a chapter to explaining each of the seven Spectrum Model Pathways to conflict resolution that form the core of this book: Dialogue, Conflict Coaching, Facilitated Dialogue, Mediation, Restorative Justice Practices, Shuttle Diplomacy, and traditional formal student conduct processes informed by social justice theory. Part III provides practical application tools for the ideas presented in this text, including discussion of change management and assessment, and concludes with an overview of programs from across the country using inclusive conflict resolution methods in student conduct work. This is a book for anyone concerned about issues of access and justice for all students regardless of race, sexual orientation, belief, or ability and seeking to develop and implement restorative and safe practices for their campus community."
Download or read book Cultural Impact on Conflict Management in Higher Education written by Nancy T. Watson and published by IAP. This book was released on 2018-07-01 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cultural Impact on Conflict Management in Higher Education shares information regarding conflict management and resolution in higher education from a global perspective. In this book, we introduced many conflict resolution methods from different regions in the world. You can borrow some successful strategies and examine the differences and similarities between contexts. The book shares a conflict resolution model which may direct the reader to start thinking about addressing and managing conflicts from different levels of organizations. This book is a collective work of authors coming from all over the world. We chose higher education as the context because it is a place where diverse thoughts, perspectives, and people come together. Because of the potential richness of diversity on a college campus, the opportunity for conflicts occurs. Managing conflict does not work when there is a “one-way only approach/model” for addressing conflict. Some conflict resolution encompasses multiple dimensions: (a) one’s personal beliefs or beliefs about an issue; (b) an individual’s personal history in terms of how the conflict was perceived as something to be discussed or not; (c) work culture of the conflict where if ‘one has a conflict,’ the person or unit is messing up or there is a problem person; (d) the unconscious strategies of ‘face saving’ (trying to maintain one’s image) present; (e) social hierarchies or relationships; and (f) the diversity dimensions and issues that may be present.
Download or read book Conflict Management and Dialogue in Higher Education written by Nancy T. Watson and published by IAP. This book was released on 2017-10-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.
Download or read book Communication and Conflict Resolution Skills written by Neil H. Katz and published by . This book was released on 2021-07-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Police Community Relations written by Patrick J. Solar and published by . This book was released on 2018-10-22 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written by a veteran police officer for current and future police officers as well as anyone who is seeking a deeper understanding of the role of the police in our American society. Comprehensive learning outcomes include: * The ability to discuss what is meant by, and the need for, the rule of law. * Knowledge of how and why the police have developed over time and the critical need for maintaining police-community relations in a democratic society. * Discuss what is really meant by community-oriented policing and its relevancy with regard to police community relations. * Identify the common sources of conflict that the police need to understand and cope with. * Define what is meant by Emotional Intelligence and how it can be developed and enhanced. * Describe what is meant by Humanistic Policing, a concept that takes the police beyond the limits of community-oriented policing. * Identify the tactics of conflict management that can be employed by the police. * Discuss the perspectives of the African American community and what the police can do to build better relationships with people of color. Abundant instructor resources will accompany the book including specific chapter learning outcomes, key terms, questions for discussion, power point presentations, and chapter tests.
Download or read book Higher education for public good written by Noluthando S. Matsiliza and published by AOSIS. This book was released on 2023-03-01 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the knowledge area of higher education governance, organisational dynamics, leadership and decolonisation. We have observed that governance discourse has been excluded in debates that concern the public good. The construct of public good seeks to support higher education that does not support a capitalist view of profit-making, arguably to respond to societal demands and needs such as developmental efforts through academic functions. Higher Education focuses on interconnected multi-disciplinary constructs, intending to provide services for the public good. The issue of public good is an interesting construct that puts universities on the spot since they are expected to be responsive to environmental changes and stakeholder needs through the functioning of accountable governance structures. These governance structures are compelled to comply with policy demands within external and internal environmental factors. This experience has exposed universities to systematic challenges that are local, regional and global, and which forces them to adapt while serving stakeholders and society. This book will also interrogate the governance of South African public universities in the post-decolonisation era and new demands from stakeholders.
Download or read book Critical Dialogues in Higher Education written by Nance T Algert and published by IAP. This book was released on 2020-04-01 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to support individuals, particularly in higher education settings, gain knowledge and skills related to critical dialogues that support effective conflict management. Higher education institutions and its stakeholders such as faculty, staff, students, and administrators are often perceived for their proclivity to foster debate. This book is not about how to facilitate debate, but rather, dialogue, which if managed well, can lead to positive growth, learning outcomes, and increased productivity. Dialogue as a method for effective conflict management is an underutilized method of communication. Contents of the book include modules that address communication skills, conflict management styles, working in small groups or teams, how to facilitate change, and research-based resources and references for conflict management.
Download or read book A Higher Education Equity Walk in The Struggle for American Identity written by Lenford Sutton and published by Lenford Sutton . This book was released on 2024-02-03 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Higher Education Equity Walk in the Struggle for American Identity offers a compelling case study by Lenford Sutton recounting the author's parallel experience as the first black man to serve as the tempered radical in a historically white learning community. In the Southwest. Drawing parallels with the tragic fate of Ahmad Aubry in an unwelcoming community, Sutton sheds light on the visible and unseen cultural frameworks, racial habits, and value gaps leaders from non-dominant groups navigate when pursuing Diversity, Equity, and Inclusion goals and objects within the university strategic plans of Historically White Institutions. In addition, it captures deep reflection from the experience, reframing problems in the spirit of Design Thinking with particular emphasis on Empathy as the Gateway to problem-solving. Recognizing that Digital transformation, both cultural and demographic shifts, are the drivers of enormous changes that foster fear and increased uncertainty, the text emphasizes the new learnings and recommendations for leaders operating in similar circumstances. It connotes that tempered radicals often reside at the intersection of innovation and the status quo and, in the current cultural and technological disruption of higher education, can serve the institution well if deployed appropriately by university leadership to scale its culture.
