Download or read book A Guide to Computer User Support for Help Desk and Support Specialists written by Fred Beisse and published by Cengage Learning. This book was released on 2009-09-16 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, FOURTH EDITION focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with clients, determining a client's specific needs, and training end users. For those considering entering the field, alternate career paths for user-support workers are described. This text continues many of the successful features of previous editions, including Tips, On The Web pointers, Check Your Understanding self-tests, discussion questions, hands-on activities, and case projects. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in or preparing for the technical-support field. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Download or read book Repetitive Strain Injury written by Emil F. Pascarelli and published by New York : J. Wiley. This book was released on 1994-03-22 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to treat and prevent different kinds of repetitive strain injuries, including Carpal Tunnel Syndrome.
Download or read book Absolute Beginner s Guide to Computer Basics written by Michael Miller and published by Pearson Education. This book was released on 2010 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything casual users need to know to get the most out of their new Windows 7 PCs, software, and the Internet, including Facebook, craigslist, Twitter, and Wikipedia.
Download or read book A Guide to Computer User Support for Help Desk and Support Specialists written by Fred Beisse and published by Cengage Learning. This book was released on 2012-03-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E, International Edition. This useful guide focuses on the informational resources and technical tools students need most to function effectively in a support position.Readers develop the skills to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, and train end-users, as well as handle budgeting and other management priorities. Clear, balanced coverage in this edition highlights the latest trends and developments, from Web and e-mail-based support to assistance with Windows® 7 and cloud computing. Engaging special features, such as Tips and On the Web Pointers, provide important insights, while new Discussion Questions and Case Projects encourage active participation in the learning process.Leading professional software HelpSTAR® and Microsoft® Office Project Professional 2010 accompany Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E, International Edition to reinforce the knowledge and skills your students need for success in today's user-support positions.
Download or read book The Complete Idiot s Guide to Computer Basics 5th Edition written by Joe Kraynak and published by Penguin. This book was released on 2009-02-03 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Time for an upgrade! The fifth edition of The Complete Idiot's Guide® to Computer Basics places the reader in charge of the computer, rather than the other way around, and places the focus on software troubleshooting rather than hardware techno-babble. The reader wants to do something practical with his or her computer—this book shows them how. • Covers basic office programs and how to manage photo, video, and music files • Advice on safe web-surfing, including coverage of newsgroups, message boards, and mailing lists • New green computing initiatives that help protect the environment • Maintenance and upgrading information
Download or read book The Computer User s Survival Guide written by Joan Stigliani and published by "O'Reilly Media, Inc.". This book was released on 1995-10-01 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: You probably suspect, on some level, that computers might be hazardous to your health. You might vaguely remember a study that you read years ago about miscarriages being more frequent for data entry operators. Or you might have run into a co-worker wearing splints and talking ominously about Workers' Comp insurance. Or you might notice that when you use a computer too long, you get stiff and your eyes get dry.But who wants to worry about such things? Surely, the people wearing splints must be malingerers who don't want to work? Surely, the people who design keyboards and terminals must be working to change their products if they are unsafe? Surely, so long as you're a good worker and keep your mind on your job, nothing bad will happen to you?The bad news is: You can be hurt by working at a computer. The good news is that many of the same factors that pose a risk to you are within your own control. You can take action on your own to promote your own health -- whether or not your terminal manufacturer, keyboard designer, medical provider, safety trainer, and boss are working diligently to protect you.The Computer User's Survival Guide looks squarely at all the factors that affect your health on the job, including positioning, equipment, work habits, lighting, stress, radiation, and general health.Through this guide you will learn: a continuum of neutral postures that you can at utilize at different work tasks how radiation drops off with distance and what electrical equipment is responsible for most exposure how modern office lighting is better suited to working on paper than on a screen, and what you can do to prevent glare simple breathing techniques and stretches to keep your body well oxygenated and relaxed, even when you sit all day how reading from a screen puts unique strains on your eyes and what kind of vision breaks will keep you most productive and rested what's going on "under the skin" when your hands and arms spend much of the day mousing and typing, and how you can apply that knowledge to prevent overuse injuries The Computer User's Survival Guide is not a book of gloom and doom. It is a guide to protecting yourself against health risks from your computer, while boosting your effectiveness and your enjoyment of work.
Download or read book Haynes Computer Manual written by Kyle MacRae and published by Haynes Publishing. This book was released on 2002 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This full-colour manual shows how easy it is to upgrade, maintain and repair a PC. From adding more memory to installing a DVD drive, it takes the reader through each stage using plain English and clear photographs. Designed to be of use for the small business, student or home user, the jargon-free manual should save time and money and give readers a basic understanding of all areas of computer hardware and installation without blinding them with science.
Download or read book Fixing Your Computer Absolute Beginner s Guide written by Paul McFedries and published by Pearson Education. This book was released on 2014 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why throw away that broken PC? You can fix it - really! Fixing it will save you much needed cash - and keeping your hardware out of the trash is good for the environment, too. Best of all, you don't need to be a technical expert to do most typical computer repairs - and this book proves it. If you've found other computer repair books too complicated (or too cute), you're in the right place. McFedries covers everything you need to know, get, and do, in plain English, with plenty of crystal-clear pictures.
Download or read book Computer Graphics User s Guide written by Andrew S. Glassner and published by Sams Technical Publishing. This book was released on 1984 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Approaches to modeling; Geometry; Computer and mathematical concepts. Surfaces in space and lighting; Polygons and surface shading; Mapping; Fractals; Curved surfaces; Model making; Real-world rendering; Raster rendering; Animation; Production techniques; Index.
Download or read book NBS Computer User s Guide written by Institute for Computer Sciences and Technology. Computer Services Division and published by . This book was released on 1975 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Parklawn Computer Center User s Guide written by and published by . This book was released on 1987 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Firewalls Don t Stop Dragons written by Carey Parker and published by Apress. This book was released on 2018-08-24 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rely on this practical, end-to-end guide on cyber safety and online security written expressly for a non-technical audience. You will have just what you need to protect yourself—step by step, without judgment, and with as little jargon as possible. Just how secure is your computer right now? You probably don't really know. Computers and the Internet have revolutionized the modern world, but if you're like most people, you have no clue how these things work and don't know the real threats. Protecting your computer is like defending a medieval castle. While moats, walls, drawbridges, and castle guards can be effective, you'd go broke trying to build something dragon-proof. This book is not about protecting yourself from a targeted attack by the NSA; it's about armoring yourself against common hackers and mass surveillance. There are dozens of no-brainer things we all should be doing to protect our computers and safeguard our data—just like wearing a seat belt, installing smoke alarms, and putting on sunscreen. Author Carey Parker has structured this book to give you maximum benefit with minimum effort. If you just want to know what to do, every chapter has a complete checklist with step-by-step instructions and pictures. The book contains more than 150 tips to make you and your family safer. It includes: Added steps for Windows 10 (Spring 2018) and Mac OS X High Sierra Expanded coverage on mobile device safety Expanded coverage on safety for kids online More than 150 tips with complete step-by-step instructions and pictures What You’ll Learn Solve your password problems once and for all Browse the web safely and with confidence Block online tracking and dangerous ads Choose the right antivirus software for you Send files and messages securely Set up secure home networking Conduct secure shopping and banking online Lock down social media accounts Create automated backups of all your devices Manage your home computers Use your smartphone and tablet safely Safeguard your kids online And more! Who This Book Is For Those who use computers and mobile devices, but don’t really know (or frankly care) how they work. This book is for people who just want to know what they need to do to protect themselves—step by step, without judgment, and with as little jargon as possible.
Download or read book Computer Systems Experiences of Users with and Without Disabilities written by Simone Borsci and published by CRC Press. This book was released on 2013-11-18 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the necessary tools for the evaluation of the interaction between the user who is disabled and the computer system that was designed to assist that person. The book creates an evaluation process that is able to assess the user's satisfaction with a developed system. Presenting a new theoretical perspective in the human computer interaction evaluation of disabled persons, it takes into account all of the individuals involved in the evaluation process.
Download or read book Absolute Beginner s Guide to Computer Basics written by Michael Miller and published by Que Publishing. This book was released on 2007 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guides beginning users through basic PC operations in Microsoft Windows, demonstrating how to print letters, manage finances, shop online, send and receive e-mail, and customize the desktop.
Download or read book The Essential Guide to Computer Data Storage written by Andrei Khurshudov and published by Prentice Hall Professional. This book was released on 2001 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers all data storage systems and latest technologies. It's a practical easy-to-use book on data storage. Extensive glossary of computer data storage-related terms. Aimed at a wide audience from beginner to advanced levels.
Download or read book Computer User s Guide written by and published by . This book was released on 1987 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hands on a Keyboard A Guide for Musicians and Computer Users written by Shmuel Tatz and published by Lulu.com. This book was released on 2010 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional pianists and string musicians are known to suffer from overuse injuries. However, today we see more and more office workers sustaining injuries due to the constant use of computers. This book offers everyone important information about the anatomy of the hand, mechanisms of hand injuries and a way to treat and avoid these injuries. It's an excellent guide for healthy living.
