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Book CompTIA A  Certification All in One Exam Guide  Ninth Edition  Exams 220 901   220 902

Download or read book CompTIA A Certification All in One Exam Guide Ninth Edition Exams 220 901 220 902 written by Mike Meyers and published by McGraw Hill Professional. This book was released on 2016-01-07 with total page 1632 pages. Available in PDF, EPUB and Kindle. Book excerpt: This bestselling on-the-job reference and test preparation guide has been fully revised for the new 2015 CompTIA exam objectives for exams 901 & 902 Written by the leading authority on CompTIA A+ certification and training, this self-study set has been thoroughly updated to cover 100% of the topics covered on the latest edition of the exam. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures. The All-in-One Exam Guide enables you to take the test with complete confidence. It also serves as a practical reference for IT support and technical personnel. Bonus electronic content includes: Practice exams with hundreds of accurate questions More than an hour of video training featuring Mike Meyers Performance-based simulations that prepare you for the performance-based questions on the exam A collection of Mike's favorite free PC tools Key Features include: Written with the “in the trenches” voice and clarity Mike Meyers is known for Features pre-assessment tests, exam tips, and “Try This!” sections to reinforce difficult topics Includes a coupon for 10% off of the exam fee, a $37 value

Book CompTIA A  Certification Study Guide  Ninth Edition  Exams 220 901   220 902

Download or read book CompTIA A Certification Study Guide Ninth Edition Exams 220 901 220 902 written by Faithe Wempen and published by McGraw Hill Professional. This book was released on 2017-01-13 with total page 1206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised for new 900 series exam objectives--more than 400 practice exam questions! Written by a leading expert on CompTIA A+ certification and training, this self-study book has been thoroughly updated to cover 100% of the exam objectives on the 2015 CompTIA A+ exams. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures. CompTIA A+® Certification All-in-One Exam Guide, Ninth Edition (Exams 220-901 & 220-902) enables you to take the tests with complete confidence. It also serves as a practical reference for IT support and technical personnel. Electronic content includes two full practice exams with more than 400 accurate practice questions, training videos from the author, and a complete PDF copy of the book. • Complete coverage of CompTIA exams 220-901 and 220-902 • Electronic content includes 400+ practice questions, video training, and a PDF of the book • Includes a coupon for 10% off of the exam fee, a $37 value

Book CompTIA A  Certification All in One Exam Guide  Ninth Edition  Exams 220 901   220 902

Download or read book CompTIA A Certification All in One Exam Guide Ninth Edition Exams 220 901 220 902 written by Mike Meyers and published by McGraw-Hill Education. This book was released on 2016-01-04 with total page 1632 pages. Available in PDF, EPUB and Kindle. Book excerpt: This bestselling on-the-job reference and test preparation guide has been fully revised for the new 2015 CompTIA A+ exam objectives for exams 901 & 902 Written by the leading authority on CompTIA A+ certification and training, this self-study book and CD has been thoroughly updated to cover 100% of the exam objectives on the 2015 CompTIA A+ exams. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures. The All-in-One Exam Guide enables you to take the test with complete confidence. It also serves as a practical reference for IT support and technical personnel. Electronic content includes: Practice exams download for both exam 901 and 902 with hundreds of accurate practice exam questions More than an hour of online video training featuring Mike Meyers Online performance-based simulations that prepare you for the performance-based exam questions A link to Mike's favorite PC tools A PDF copy of the book Key Features: Written with the “in the trenches” voice and clarity Mike Meyers is known for Features pre-assessment tests, exam tips, and “Try This!” sections to reinforce difficult topics Includes a coupon for 10% off of the exam fee, a $37 value

Book CompTIA A  220 901 and 220 902 Practice Questions Exam Cram

Download or read book CompTIA A 220 901 and 220 902 Practice Questions Exam Cram written by Dave Prowse and published by Pearson IT Certification. This book was released on 2016-06-27 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: CompTIA A+ 220-901 and 220-902 exams retired in 2019. Search the store to find CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) books, eBooks, and video courses. CompTIA A+ 220-901 and 220-902 Practice Questions Exam Cram CompTIA A+ 220-901 and 220-902 Practice Questions Exam Cram complements any A+ study plan with 640 practice test questions in the book and on the companion site–all supported by complete explanations of every answer. This package’s highly realistic questions cover every area of knowledge for both new A+ exams: 220-901 and 220-902. Covers the critical information you’ll need to know to score higher on your A+ 220-901 and 220-902 exams! · Features 640 questions, organized to reflect the newest objectives for the A+ exams, so you can easily assess your knowledge of every topic. · Each question includes a detailed answer explanation. · Provides complete coverage of all objectives for the 220-901 and 220-902 A+ exams. COMPANION WEBSITE · Test engine features more than 600 questions from this book in multiple test modes, among other features · Includes 10 real-world scenarios with supporting simulations and videos

Book CompTIA A  Certification Study Guide  Ninth Edition  Exams 220 901   220 902   9th Edition

Download or read book CompTIA A Certification Study Guide Ninth Edition Exams 220 901 220 902 9th Edition written by Faithe Wempen and published by . This book was released on 2017 with total page 1008 pages. Available in PDF, EPUB and Kindle. Book excerpt: This bestselling exam preparation guide has been fully revised for new 2015 exam objectives Written by a leading expert on CompTIA A+ certification and training, this self-study book has been thoroughly updated to cover 100% of the exam objectives on the 2015 CompTIA A+ exams. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures. CompTIA A+® Certification All-in-One Exam Guide, Ninth Edition (Exams 220-901 and 220-902) enables you to take the tests with complete confidence. It also serves as a practical reference for IT support and technical personnel. Electronic content includes two full practice exams with more than 400 accurate practice questions, training videos from the author, and a complete PDF copy of the book. - Complete coverage of CompTIA exams 220-901 and 220-902 - Electronic content includes 400+ practice questions, video training, and a PDF of the book - Includes a coupon for 10% off of the exam fee, a $37 value.

Book CompTIA A  Certification All in One Exam Guide  Ninth Edition  Exams 220 901   220 902

Download or read book CompTIA A Certification All in One Exam Guide Ninth Edition Exams 220 901 220 902 written by Mike Meyers and published by McGraw-Hill Education. This book was released on 2016-01-04 with total page 1632 pages. Available in PDF, EPUB and Kindle. Book excerpt: This bestselling on-the-job reference and test preparation guide has been fully revised for the new 2015 CompTIA A+ exam objectives for exams 901 & 902 Written by the leading authority on CompTIA A+ certification and training, this self-study book and CD has been thoroughly updated to cover 100% of the exam objectives on the 2015 CompTIA A+ exams. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures. The All-in-One Exam Guide enables you to take the test with complete confidence. It also serves as a practical reference for IT support and technical personnel. Electronic content includes: Practice exams download for both exam 901 and 902 with hundreds of accurate practice exam questions More than an hour of online video training featuring Mike Meyers Online performance-based simulations that prepare you for the performance-based exam questions A link to Mike's favorite PC tools A PDF copy of the book Key Features: Written with the “in the trenches” voice and clarity Mike Meyers is known for Features pre-assessment tests, exam tips, and “Try This!” sections to reinforce difficult topics Includes a coupon for 10% off of the exam fee, a $37 value

Book CompTIA A  Certification All in One Exam Guide  Ninth Edition  Exams 220 901   220 902   9th Edition

Download or read book CompTIA A Certification All in One Exam Guide Ninth Edition Exams 220 901 220 902 9th Edition written by Mike Meyers and published by . This book was released on 2016 with total page 1632 pages. Available in PDF, EPUB and Kindle. Book excerpt: This bestselling on-the-job reference and test preparation guide has been fully revised for new 2015 exam objectives Written by the leading authority on CompTIA A+ certification and training, this self-study set has been thoroughly updated to cover 100% of the topics covered on the latest edition of the exam. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures. CompTIA A+® Certification All-in-One Exam Guide, Ninth Edition (Exams 220-901 and 220-902) enables you to take the test with complete confidence. It also serves as a practical reference for IT support and technical personnel. The bonus electronic content includes practice exams with hundreds of accurate questions, Mike Meyers training videos, and free PC tools. Written with the "in the trenches" voice and clarity Mike Meyers is known for Features pre-assessment tests, exam tips, and "Try This!" sections to reinforce difficult topics Includes a coupon for 10% off of the exam fee, a $37 value.

Book CompTIA A  Complete Study Guide

Download or read book CompTIA A Complete Study Guide written by Quentin Docter and published by John Wiley & Sons. This book was released on 2015-12-29 with total page 1392 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOTE: The exam this book covered, CompTIA A+ (Exams 220-901 and 220-902), was retired by CompTIA in 2019 and is no longer offered. For coverage of the current exam CompTIA A+: Exams 220-1001 and 220-1002, please look for the latest edition of this guide: CompTIA A+ Complete Study Guide: Exams 220-1001 and 220-1002 4e (9781119515937). The CompTIA A+ Complete Study Guide is your complete solution for A+ exam preparation. Covering 100% of Exam 220-901 and Exam 220-902 objectives, this book gives you everything you need to ensure that you not only understand the basics of IT, but that you can demonstrate your understanding effectively. Now in its third edition, this guide has been updated to reflect the exam's new focus. Coverage includes the latest best practices, Windows 8/8.1 and mobile OSes, and an emphasis on the practical skills required on the job. Clear and concise, this book helps you solidify your understanding of crucial hardware and operating system maintenance and troubleshooting topics covered on the exam. You also gain access to the Sybex exclusive online interactive learning environment and test bank, featuring bonus practice exams, electronic flashcards, and a searchable PDF glossary of the most important terms you need to understand. The CompTIA A+ certification is the essential computer technician credential, and is required by over 100 leading employers. This book helps you prepare and practice so you can approach the exam with confidence, and pass with flying colors. Review the components of personal computers, laptops, and portable devices Understand operating systems, networks, and security Get up to speed on safety and environmental issues Practice effective communication and the "soft skills" of professionalism More than just a review of computer parts, this book covers everything you'll see on the exam. Why go in unprepared when you can have the Sybex advantage?

Book CompTIA A  Certification All in One Exam Guide  Tenth Edition  Exams 220 1001   220 1002

Download or read book CompTIA A Certification All in One Exam Guide Tenth Edition Exams 220 1001 220 1002 written by Mike Meyers and published by McGraw Hill Professional. This book was released on 2019-04-16 with total page 1524 pages. Available in PDF, EPUB and Kindle. Book excerpt: This bestselling on-the-job reference and test preparation guide has been fully revised for the new 2019 CompTIA A+ exam objectivesThis fully revised and updated resource offers complete coverage of the latest release of CompTIA A+ exams 220-1001 & 220-1002. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive guide also serves as an essential on-the-job IT reference.Covers all exam topics, including how to:•Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer components•Install, configure, and maintain hard drives•Manage input devices and removable media•Set up, upgrade, and maintain all versions of Windows•Troubleshoot and fix computer problems•Install printers and other peripherals•Configure and secure mobile devices•Connect to the Internet•Set up wired and wireless networks•Protect your personal computer and your network•Implement virtualization and cloud-based technologiesOnline content includes:•Practice exams for 1001 & 1002•More than one hour of free video training•TotalSim simulations of performance-based questions•Mike Meyers’ favorite PC tools and utilities

Book CompTIA A  Certification All in One Exam Guide  Premium Ninth Edition  Exams 220 901   220 902  with Online Performance Based Simulations and Video Training

Download or read book CompTIA A Certification All in One Exam Guide Premium Ninth Edition Exams 220 901 220 902 with Online Performance Based Simulations and Video Training written by Mike Meyers and published by McGraw-Hill Education. This book was released on 2016-06-24 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The premium edition features more than 1,000 CompTIA A+ practice questions and one year of access* to premium online media, including 250+ interactive lab simulations, 60+ episodes of video training featuring Mike Meyers, and much more! An innovative, media-rich study system from CompTIA certification and training expert Mike Meyers, CompTIA A+ Certification All-in-One Exam Guide, Premium Ninth Edition offers complete coverage of CompTIA A+ exams 220-901 and 220-902, and fully prepares you for difficult performance-based questions. The Premium Ninth Edition is a complete study system based on Meyers’ proven bestselling book, and provides one year of online access to: 60+ episodes of online video training featuring Mike Meyers that cover topics relevant to your studies. These engaging and informative episodes are available in full HD resolutions 250+ CompTIA A+ simulations with performance-based questions that enable you to practice what you’ve read in the exam guide and watched in the video episodes. There are four components: 1. Show! Operating System and Application Training Demonstrations take you through dozens of how-to lessons on key Windows and application functions. You’ll get guided tours of Windows 7 and Windows 8, learning about configuration skills and essential tools along the way 2. Click! Interactive Graphical Windows Exercises test your knowledge of how to do things in the graphical Windows interface. You will get many tasks to solve that require you to open various applications and Windows and configure them 3. Type! Interactive Command-line Windows Exercises test your knowledge of the Windows command-line interface (CLI). You’ll practice essential commands for moving and copying files, changing file attributes, and more. You’ll be tasked to do simple network troubleshooting with CLI commands, such as ping and ipconfig. These are similar to the CLI questions you’ll see on the exams 4. Challenge! Interactive Configuration and Identification Exercises mimic many of the performance-based questions you’ll get on the CompTIA A+ exams. They offer a graphical environment for you to answer numerous types of questions. You’ll be tested on your knowledge of connectors and component identification among many other topics 1,000+ electronic practice questions customizable by chapter, by exam domain, or as complete practice exams. You can easily create custom exams to focus your review and target your studies. CompTIA A+ Certification All-in-One Exam Guide, Ninth Edition featuring learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive volume also serves as an essential on-the-job reference Mike’s favorite shareware and freeware PC tools and utilities PDF copy of the book CompTIA A+ Certification All-in-One Exam Guide, Premium Ninth Edition covers all exam topics, including how to: Work with CPUs, RAM, microprocessors, BIOS, motherboards, power supplies, and other PC components Install, configure, and maintain hard drives Manage input devices and removable media Set up, upgrade, and maintain all versions of Windows Troubleshoot and fix PC problems Install printers and other peripherals Configure and secure mobile devices Connect to the Internet Set up wired and wireless networks Protect your PC and your network Implement virtualization and cloud-based technologies *For complete one-year access, initial registration must occur within the first two years of the Premium Ninth Edition’s date of publication.

Book CompTIA A  Complete Deluxe Study Guide

Download or read book CompTIA A Complete Deluxe Study Guide written by Quentin Docter and published by John Wiley & Sons. This book was released on 2016-01-05 with total page 1392 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate study companion for the A+ certification exams The CompTIA A+ Complete Deluxe Study Guide, 3rd Edition is your ultimate preparation tool for exams 220-901 and 220-902. This Complete Deluxe Study Guide covers 100% of the objectives for both exams, so you can avoid surprises on exam day. Practical insights and examples drawn from real-world experiences give you a glimpse into life on the job, as you solidify your understanding of crucial hardware and operating system maintenance and troubleshooting, practice effective communication, enhance your job skills, and get up to speed on safety, security, and environmental issues. Exam highlights show you what to expect on the big day, and end-of chapter reviews help you grasp the major points in the material. Plus, you'll get access to the exclusive Sybex interactive online learning environment featuring: Eight practice exams Hundreds of sample questions Electronic flashcards Searchable glossary of important terms Over an hour of instructor-led videos on key exam topics Free eBook compatible with multiple devices so you can study on the go The CompTIA A+ certification is the essential computer technician credential and is required by over 100 leading employers. The CompTIA A+ Complete Deluxe Study Guide, 3rd Edition gives you everything you need to approach the exam with confidence and pass with flying colors.

Book CompTIA A  Practice Questions Exam Cram Core 1  220 1001  and Core 2  220 1002

Download or read book CompTIA A Practice Questions Exam Cram Core 1 220 1001 and Core 2 220 1002 written by Dave Prowse and published by Pearson IT Certification. This book was released on 2019-09-11 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook version of the print title. The eBook edition does not provide access to the test engine and practice test that accompanies the print book. CompTIA A+ Practice Questions Exam Cram Core 1 (220-1001) and Core 2 (220-1002) complements any A+ study plan with 480 practice test questions—all supported by complete explanations of every answer. This book's highly realistic questions cover every area of knowledge for both new A+ exams: 220-1001 and 220-1002. From Pearson IT Certification, a leader in IT Certification learning and a CompTIA Authorized Platinum Partner, this valuable resource: Covers the critical information you'll need to know to score higher on your A+ 220-1001 and 220-1002 exams! Features 480 questions presented as three full, realistic practice exams for each A+ certification test: both 220-1001 and 220-1002 Includes a detailed answer explanation for every question Addresses all objectives for the 220-1001 and 220-1002 A+ exams, so you can easily assess your knowledge of every topic Coverage includes: Core 1 220-1001: Mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting Core 2 220-1002: Operating systems, security, software troubleshooting, and operational procedures

Book A  Guide to Software

    Book Details:
  • Author : Jean Andrews
  • Publisher : Course Technology
  • Release : 2006-12
  • ISBN : 9780619217655
  • Pages : 260 pages

Download or read book A Guide to Software written by Jean Andrews and published by Course Technology. This book was released on 2006-12 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Lab Manual for A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING, 4th Edition, is a valuable tool designed to enhance your classroom experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, review questions and more are all included.

Book CompTIA A  Complete Practice Tests

Download or read book CompTIA A Complete Practice Tests written by Jeff T. Parker and published by John Wiley & Sons. This book was released on 2019-07-18 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Test your knowledge and know what to expect on A+ exam day CompTIA A+ Complete Practice Tests, Second Edition enables you to hone your test-taking skills, focus on challenging areas, and be thoroughly prepared to ace the exam and earn your A+ certification. This essential component of your overall study plan presents nine unique practice tests—and two 90-question bonus tests—covering 100% of the objective domains for both the 220-1001 and 220-1002 exams. Comprehensive coverage of every essential exam topic ensures that you will know what to expect on exam day and maximize your chances for success. Over 1200 practice questions on topics including hardware, networking, mobile devices, operating systems and procedures, troubleshooting, and more, lets you assess your performance and gain the confidence you need to pass the exam with flying colors. This second edition has been fully updated to reflect the latest best practices and updated exam objectives you will see on the big day. A+ certification is a crucial step in your IT career. Many businesses require this accreditation when hiring computer technicians or validating the skills of current employees. This collection of practice tests allows you to: Access the test bank in the Sybex interactive learning environment Understand the subject matter through clear and accurate answers and explanations of exam objectives Evaluate your exam knowledge and concentrate on problem areas Integrate practice tests with other Sybex review and study guides, including the CompTIA A+ Complete Study Guide and the CompTIA A+ Complete Deluxe Study Guide Practice tests are an effective way to increase comprehension, strengthen retention, and measure overall knowledge. The CompTIA A+ Complete Practice Tests, Second Edition is an indispensable part of any study plan for A+ certification.

Book CompTIA A  Certification All In One Exam Guide   Exams 220 901 and 220 902

Download or read book CompTIA A Certification All In One Exam Guide Exams 220 901 and 220 902 written by Mike Meyers and published by McGraw-Hill Education. This book was released on 2016-07-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "This bestselling on-the-job reference and test preparation guide has been fully revised for the new 2015 CompTIA A+ exam objectivesWritten by the leading authority on CompTIA A+ certification and training, this self-study book and CD has been thoroughly updated to cover 100% of the exam objectives on the 2015 CompTIA A+ exams. New topics include managing and maintaining cellular devices, including tablets; configuring operating systems, including Windows 8, Android, and iOS; and enhanced, mobile-centered security and troubleshooting procedures. CompTIA A+® Certification All-in-One Exam Guide, Ninth Edition (Exams 220-901 & 220-902) enables you to take the test with complete confidence. It also serves as a practical reference for IT support and technical personnel. The bonus CD-ROM includes practice exam for both exam 901 and 902 with hundreds of accurate practice exam questions, more than an hour of Mike Meyers training videos, performance based simulations, free PC tools, and a PDF copy of the book. Written with the "in the trenches" voice and clarity Mike Meyers is known for Features pre-assessment tests, exam tips, and "Try This!" sections to reinforce difficult topics Includes a coupon for 10% off of the exam fee, a $37 value "--

Book CompTIA A  Complete Review Guide

Download or read book CompTIA A Complete Review Guide written by Troy McMillan and published by John Wiley & Sons. This book was released on 2015-12-02 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOTE: The exam this book covered, CompTIA A+ (Exams 220-901 and 220-902), was retired by CompTIA in 2019 and is no longer offered. For coverage of the current exam CompTIA A+: Exam 220-1001 and Exam 220-1002, please look for the latest edition of this guide: CompTIA A+ Complete Review Guide: Exam 220-1001 and Exam 220-1002 4e (9781119516958). The CompTIA A+ Complete Review Guide, 3rd Edition is your ideal solution for preparing for exams 220-901 and 220-902. The perfect companion to the CompTIA A+ Complete Study Guide, 3rd Edition this book provides you with extra review and reinforcement of key topics you'll see on the exam. The material is broken into two parts that each focus on a single exam, then organized by domain objective so you can quickly find the information you need most. This new third edition has been updated to reflect the revised exams, with the latest best practices and an emphasis on Windows 8/8.1 and mobile OSes. You also get access to the exclusive Sybex online learning environment featuring over 170 review questions, four bonus exams, 150 electronic flashcards, and a glossary of key terms — over 500 practice questions in all! The CompTIA A+ certification is the essential computer technician credential, and is required by over 100 leading employers. This book gives you the review and practice you need to approach the exam with confidence. Brush up on PC hardware, laptops, printers, and mobile devices Review the fundamentals of networking and security Delve into the latest operating systems and operating procedures Troubleshoot common IT issues, and learn the latest best practices

Book Complete A  Guide to IT Hardware and Software

Download or read book Complete A Guide to IT Hardware and Software written by Cheryl A. Schmidt and published by Pearson IT Certification. This book was released on 2019-07-26 with total page 2546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting and fully prepare for the CompTIA® A+ Core 1 (220-1001) and Core 2 (220-1002) exams. This is your all-in-one, real-world, full-color guide to connecting, managing, and troubleshooting modern devices and systems in authentic IT scenarios. Its thorough instruction built on the CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam objectives includes coverage of Windows 10, Mac, Linux, Chrome OS, Android, iOS, cloud-based software, mobile and IoT devices, security, Active Directory, scripting, and other modern techniques and best practices for IT management. Award-winning instructor Cheryl Schmidt also addresses widely-used legacy technologies—making this the definitive resource for mastering the tools and technologies you’ll encounter in real IT and business environments. Schmidt’s emphasis on both technical and soft skills will help you rapidly become a well-qualified, professional, and customer-friendly technician. LEARN MORE QUICKLY AND THOROUGHLY WITH THESE STUDY AND REVIEW TOOLS: Learning Objectives and chapter opening lists of CompTIA A+ Certification Exam Objectives make sure you know exactly what you’ll be learning, and you cover all you need to know Hundreds of photos, figures, and tables present information in a visually compelling full-color design Practical Tech Tips provide real-world IT tech support knowledge Soft Skills best-practice advice and team-building activities in every chapter cover key tools and skills for becoming a professional, customer-friendly technician Review Questions—including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions—carefully assess your knowledge of each learning objective Thought-provoking activities help students apply and reinforce chapter content, and allow instructors to “flip” the classroom if they choose Key Terms identify exam words and phrases associated with each topic Detailed Glossary clearly defines every key term Dozens of Critical Thinking Activities take you beyond the facts to deeper understanding Chapter Summaries recap key concepts for more efficient studying Certification Exam Tips provide insight into the certification exam and preparation process