Download or read book Competition in the Service Sector and the Performances of Manufacturing Firms written by Emanuele Forlani and published by . This book was released on 2010 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Restoring Our Competitive Edge written by Robert H. Hayes and published by John Wiley & Sons. This book was released on 1984-06-25 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recommends a manufacturing strategy that develops production facilities, uses appropriate management systems, and establishes firm relationships with suppliers.

Download or read book Services in Manufacturing Industries written by Jose Andres Guajardo Andrades and published by . This book was released on 2012 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Service Productivity and Quality Challenge written by P.T. Harker and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: 3 While all of these explanations seem to have merit, there is one dominant reason why the percentage of GDP and employment dedicated to services has continued to increase: low productivity. According to Baumol's cost disease hypothesis (Baumol, Blackman, and Wolff 1991), the growth in services is actually an illusion. The fact is that service-sector productivity is improving slower than that of manufacturing and thus, it seems as if we are consuming more services in nominal terms. However, in real terms, we are consuming slightly less services. That is, the increase in the service sector is caused by low productivity relative to manufacturing. The implication of Baumol's cost disease is the following. Assuming historical productivity increases for manufacturing, agriCUlture, education and health care, Baumol (1992) shows that the U. S. can triple its output in all sectors within 50 years. However, due to the higher productivity level for manufacturing and agriculture, it will take substantially more employment in services to achieve this increase in output. To put this argument in perspective, simply roll back the clock 100 years or so and replace the words manufacturing with agriculture, and services with manufacturing. The phenomenal growth in agricultural productivity versus manufacturing caused the employment levels in agriculture in the U. S. to decrease rapidly while producing a truly unbelievable amount of food. It is the low productivity of services that is the real culprit in its growth of GDP and employment share.

Download or read book Does Services Liberalization Benefit Manufacturing Firms written by Jens Matthias Arnold and published by World Bank Publications. This book was released on 2007 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there is considerable empirical evidence on the impact of liberalizing trade in goods, the effects of services liberalization have not been empirically established. Using firm-level data from the Czech Republic for the period 1998-2003, this study examines the link between services sector reforms and the productivity of domestic firms in downstream manufacturing. Several aspects of services reform are considered and measured, namely, the increased presence of foreign providers, privatization, and enhanced competition. The manufacturing-services linkage is measured using information on the degree to which manufacturing firms in a particular industry rely on intermediate inputs from specific services sectors. The econometric results lead to two conclusions. First, the study finds that services policy matters for the productivity of manufacturing firms relying on services inputs. This finding is robust to several econometric specifications, including controlling for unobservable firm heterogeneity and for other aspects of openness. Second, it finds evidence that opening services sectors to foreign providers is a key channel through which services liberalization contributes to improved performance of downstream manufacturing sectors. This finding is robust to instrumenting for the extent of foreign presence in services industries. As most barriers to foreign investment today are not in goods but in services sectors, the findings may strengthen the argument for reform in this area.

Download or read book High Performance Manufacturing written by Roger G. Schroeder and published by John Wiley & Sons. This book was released on 2001 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: "High Performance Manufacturing" describes a host of global manufacturing best practices culled from an extensive research project spanning 164 factories in 5 countries (US, Japan, Germany, Italy, and the UK). The contributors used a defined set of criteria to seek out and establish the most winning manufacturing practices worldwide, covering the three main areas of this industry: machinery, electronics and auto-components. Contributions from researchers of leading universities detail how manufacturing leaders are raising the bar on practices in manufacturing strategy, HR, technology, inventory management, product development, organizational alignment and quality management. Case examples include those from composite companies that embody the best practices of all those surveyed, as well as named companies including: Hewlett-Packard and Motorola.

Download or read book Comparison and contrast of the operations strategy of two manufacturing firms with two service firms written by Markus Baum and published by GRIN Verlag. This book was released on 2012-05-22 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scientific Essay from the year 2011 in the subject Business economics - Business Management, Corporate Governance, The University of Surrey (School of Management ), course: Production and Operations Management , language: English, abstract: INTRODUCTION: The purpose of this paper is to compare and contrast the operations strategy of two ‘manufacturing firms’ with two ‘service’ firms and to evaluate the order qualifying and order winning criteria. Operations strategy is one part of an enterprise’s overall strategy (corporate strategy, business strategy and operational strategy) and defines the enterprise adjustment concerning “core competencies, capabilities and processes, technologies, resources and key tactical activities necessary in any supply network, in order to create and deliver products or services and the value demanded by a customer” (Lowson, 2001). CONCLUSION: The analysis of two manufacturing (Dell, Zara) and two service firms (Lufthansa, McDonalds) shows the correspondence between the theoretical approach of operations management and current practice. Each company has a whole enterprise strategy that includes the operations strategy. Each industry has different order qualifiers, but no company analyzed was able to be the best in all qualifiers, which supports the theoretical conclusion that fulfilling all objectives simultaneously, is impossible (Skinner, 1969). AUTHOR: Markus Baum is Group Finance Director at a management consulting (Germany) firm with focus on business strategy, supply chain management (SCM), manufacturing & logistics, sourcing & purchasing, marketing & sales, financial management and information technology (IT-strategy). The company has subsidiaries in Germany, Switzerland, Belgian, France, United Kingdom and Russia. Markus Baum earned a MBA with distinction from the University of Surrey (UK), is an international certified accountant, has and graduation in accounting & controlling and an apprenticeship as tax adviser assistant. Markus Baum is a member of the International Controlling Association.

Download or read book France written by International Monetary Fund. European Dept. and published by International Monetary Fund. This book was released on 2013-01-08 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: The paper identifies France’s structural reforms that would yield the largest competitiveness gains based on macro-empirical evidence, and reviews signs of potential gains from a deregulation of the services sector. It is expected that completing deregulation in the services sector would benefit the entire French economy, by boosting productivity and exports. Econometric results have estimated the impact of reducing the labor taxation and labor market rigidities and of increasing innovation to the average level of other advanced countries.

Download or read book Comparison and Contrast of the Operations Strategy of Two Manufacturing Firms with Two Service Firms written by Markus Baum and published by GRIN Verlag. This book was released on 2012-05-29 with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scientific Essay from the year 2011 in the subject Business economics - Business Management, Corporate Governance, The University of Surrey (School of Management ), course: Production and Operations Management, language: English, abstract: INTRODUCTION: The purpose of this paper is to compare and contrast the operations strategy of two 'manufacturing firms' with two 'service' firms and to evaluate the order qualifying and order winning criteria. Operations strategy is one part of an enterprise's overall strategy (corporate strategy, business strategy and operational strategy) and defines the enterprise adjustment concerning "core competencies, capabilities and processes, technologies, resources and key tactical activities necessary in any supply network, in order to create and deliver products or services and the value demanded by a customer" (Lowson, 2001). CONCLUSION: The analysis of two manufacturing (Dell, Zara) and two service firms (Lufthansa, McDonalds) shows the correspondence between the theoretical approach of operations management and current practice. Each company has a whole enterprise strategy that includes the operations strategy. Each industry has different order qualifiers, but no company analyzed was able to be the best in all qualifiers, which supports the theoretical conclusion that fulfilling all objectives simultaneously, is impossible (Skinner, 1969). AUTHOR: Markus Baum is Group Finance Director at a management consulting (Germany) firm with focus on business strategy, supply chain management (SCM), manufacturing & logistics, sourcing & purchasing, marketing & sales, financial management and information technology (IT-strategy). The company has subsidiaries in Germany, Switzerland, Belgian, France, United Kingdom and Russia. Markus Baum earned a MBA with distinction from the University of Surrey (UK), is an international certified accountant, has and graduation in accounting & controlling and an apprenticeship as tax adviser assistant.

Download or read book Should Everybody Be in Services The Effect of Servitization on Manufacturing Firm Performance written by Matthieu Crozet and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The servitization of the manufacturing sector refers to the evolution of manufacturers' capabilities to offer services as complements to or substitutes for the goods that they produce. A vast literature has described these strategies and has shown that this phenomenon is widespread and growing in most developed economies. However, very little systematic evidence of the extent or consequences of servitization based on a comprehensive data set of firms exists. In this paper, we provide such evidence using exhaustive data for French manufacturing firms between 1997 and 2007. We find that the vast majority of French manufacturers sell services in addition to producing goods. The shift toward services is growing steadily but at a slow pace. We also estimate the impact of servitization on firm performance. Controlling for various sources of endogeneity bias, our most conservative results show that firms that start selling services increase their profitability by 0.4%, their employment by 2.1%, and their total sales by 0.6%. For small businesses, we also find a positive impact on the production of goods. We also uncover strong heterogeneity across manufacturing industries.

Download or read book Analysis of Manufacturing Enterprises written by N. Viswanadham and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analysis of Manufacturing Enterprises presents a unified and systematic treatment of manufacturing enterprises. These enterprises are networks of companies working in partnership. Such networks are a common occurrence in auto, grocery, apparel, computer and other industries; and competition is among enterprises rather than between individual companies. Thus, for these enterprises (global or local) to succeed, there is a need for systematically designing the enterprise-wide value delivery processes such as the order-to-delivery process, supply chain process, and new product development process. This calls for developing systematic analysis methodologies for evaluating the performance of value delivering processes. Analysis of Manufacturing Enterprises fills this vital need. The first part of the book focuses on foundations of manufacturing enterprises: the generic value delivery process, their performance measures and redesign to meet specifications on lead time and defect levels. The second part provides a clear and comprehensive discussion on new product development, order to delivery, and supply chain processes, which are core processes of a manufacturing enterprise. Analysis of Manufacturing Enterprises is an excellent resource for researchers and professionals in the field of manufacturing engineering.

Download or read book Service Business Development written by Thomas Fischer and published by Cambridge University Press. This book was released on 2012-05-24 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can manufacturers of capital goods succeed in service business development? What are the potential network approaches for manufacturing companies planning on extending their service business? Over the last decade, the business environment of capital goods manufacturers has changed dramatically. Few capital goods manufacturers are able to outrun the competition with pure product-related technologies and innovation alone. For this reason they have added services to products as a way of responding to eroding margins and the loss of strategic differentiation through product innovation and technological superiority. Based on over twelve years of research, this book provides academics and business professionals with a thorough overview of the strategies available for value creation through service business development. It features case studies and covers a wide range of topics, including emerging issues such as service business in small and medium-sized companies, business innovation through services and the impact of rapidly growing Asian markets.

Download or read book East Asian Integration written by Lili Yan Ing and published by Routledge. This book was released on 2019-05-22 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The growth of world trade has been stagnant in recent times; trade liberalisation now has been challenged. The recent rise of anti-globalisation calls for a better integration in East Asia. How should East Asia manage its openness? This book provides profound analyses on rules of origins, non-tariff measures, restrictiveness in services and investment. It gives insight into how East Asian countries should shape its trade, investment and industrial policies. This book helps to answer what kind of a better integration it should be, and how East Asia can realise it. “The Open Access version of this book, available at http://www.taylorfrancis.com/books/10.4324/9780429433603, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.”

Download or read book Jobs or Privileges written by Hania Sahnoun and published by World Bank Publications. This book was released on 2014-11-18 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Policies that constrain private sector competition and job creation abound in MENA. Such policies are often captured by few privileged firms with deep political connections. The millions of workers who bear the brunt are often unaware of the adverse impact of these policies on the jobs to which they aspire.

Download or read book From Products to Services written by Laurie Young and published by John Wiley & Sons. This book was released on 2008-05-05 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last thirty years, a wide range of product companies throughout the Western economies have considered moving into or setting up service businesses. Some have rejected the idea after careful consideration, some have wandered into competitive services without any real idea of what is involved and others have deliberately executed a carefully considered strategic manoeuvre. Included in this debate are some of the most famous business names in the western world: Unisys, Ericsson, Michelin, Nokia and HP. For IBM it was Lou Gerstener’s ‘big bet’; at GE it was one of former CEO Jack Welch’s ‘four major strategies’ and, at General Motors, the financial services arm was its most profitable business for many years. Yet very little has been published on this profound transition. As a result, myths and idiocies abound. Some routinely claim that the ‘evolution from products through services to solutions’ is inevitable. Others think that manufacturing is being outsourced to China and India while American or European teenagers face a career in hamburger stalls. The truth is much more fascinating. To succeed in a service business, most functions of a product company need to change. Operations, management, recruitment, finance, sales, new product development and marketing must all be adjusted. So the move into service therefore involves huge risk caused by disruptive and radical change. What has pushed realistic business people in such widely different industrial sectors to take so large a risk? Does their experience contain lessons or warnings for others? Is the trend likely to continue and affect other parts of the world as their economies develop? Will India, China or other developing economies need to learn how to export service once their manufacturing industries mature? Written by a successful businessman who has been at the heart of these changes in several companies and, with case studies from companies like IBM, Unilever, BT, Michelin, Ericsson and Nokia, this book explores the experience of those who have made the transition; and some who have resisted it. It covers in depth subjects such as: strategic focus, change management, service operations, branding a service business, service sales and service marketing. It is the first major work on this subject. "This book is a ‘must read’ for those considering the plunge into service growth and innovation. Even those companies that have already taken the plunge will gain fresh perspective" —Jim Spohrer, Director, IBM Almaden Research Centre, USA "Laurie Young details in very practical ways the reasons and methodologies for change … I would recommend this book to every one of my customers." —Douglas Morse, Managing Principal for the Services Transformation and Innovation Group LLC "I am thrilled with the publication of this much needed book. In my work with businesses around the globe, I find that grappling with the challenge of transforming a company from products to services is a compelling priority for increasing numbers of firms." —Stephen W. Brown, PhD, Carson Chair, Professor and Executive Director, Center for Services Leadership, W. P. Carey School of Business, Arizona State University

Download or read book Making Things Better written by and published by . This book was released on 1990 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Democratizing Legal Services written by Laura Snyder and published by Lexington Books. This book was released on 2016-10-11 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a “law-thick” world. For individuals and organizations in both the public and private sectors, navigating the large number of complex laws, rules, institutions, and procedures that pervade American life is virtually impossible without some assistance. Some argue that "there are too many lawyers." Others argue that the unmet need for legal services is so high that it constitutes a human rights crisis. This book exposes why it is easy to access legal services for some, while it is virtually impossible for others, and why some lawyers have successful careers, but others cannot. This book argues that the problems plaguing legal services in the US can be only be addressed by a radical overhaul of the rules that govern how legal services may be delivered, as well as radical changes to who exercises the power to make those rules. Through interviews with those with experience with alternative legal service providers, this book exposes the formidable obstacles that exist along the path to those changes, as well as the opportunities that await. More information can be found at: www.notjustforlawyers.com