Download or read book Competence at Work Models for Superior Performance written by Lyle M. Spencer and published by John Wiley & Sons. This book was released on 2008-04-25 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. It includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.· The Concept of Competence· A Competency Dictionary· Developing a Model· Findings: Generic Competency Models· Competency-Based Applications

Download or read book Competencies at Work written by Enrique Washington and published by Business Expert Press. This book was released on 2015-04-06 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competencies At Work will equip readers to understand, build, and implement competency models as a foundational and integrating element in talent management systems. Readers will understand how competency models have evolved to be the current best practice in defining criteria for all talent management applications such as selection interviews, promotion panels, assessment centers, job descriptions, and learning objectives. Specific guidance is provided in the steps needed to establish a sustainable model, with research results on universal competencies contained in most contemporary models. Also discussed are the challenges and issues in building and implementing models, such as the need for proof of efficiency and effectiveness, that is, reliable measures of competence and proof of validity. Competency models will be placed in the greater context of he complete talent management system needed to effectively recruit, select, orient, train, appraise, reward, motivate, and promote high-performing employees. The most popular competency applications of interviewing, assessment centers, survey-guided development, job modeling, and training criteria are specifically explored and explained. Finally, recent case studies bring competencies to life in real organizational settings. Questions for reflection will help readers review and summarize important content in each chapter.

Download or read book The Importance and Value of Older Employees written by Anne Inga Hilsen and published by Springer Nature. This book was released on 2021-08-17 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book makes a contribution to our understanding of one of the social challenges facing many western nations i.e. the challenge of an ageing population. It specifically addresses the issue of competence among older employees. Others have studied ageing populations in terms of the economic burden or the pressure on healthcare services and generally view the rising numbers of seniors more as a challenge than an opportunity. In this book, authors discuss ways of gaining positive benefits from our ageing and more experienced work force.

Download or read book The Value Added Employee written by Edward Cripe and published by Routledge. This book was released on 2007-08-22 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A handy guide offering a practical plan for targeting skills any employee wants to develop and employers most desire. It's hard to tell if today's competitive job market is more unsettling for employees seeking job security or companies trying to retain loyal workers. The Value-Added Employee provides fresh insights on what makes employees valuable to the organization and how companies can keep productive employees on the job. Employees will understand how to increase their personal marketability by developing specific skills, knowledge, and attitudes. Managers and coaches will find the tools and resources to make employees more valuable to the organization. Even policymakers and human resource professionals can drive change and business improvement through the application of competency modeling processes. The Value-Added Employee is a step-by-step plan for targeting the competencies an employee wants to develop and employers most desire. It discusses 31 core competencies, including interpersonal competencies, business competencies, and self-management competencies. Designed as a handbook, The Value-Added Employee is a toolkit of ideas and a workbook to be written in and referred to on a regular basis. Through its use, employees and their companies will discover a firm foundation for meeting future goals.

Download or read book Health Professions Education written by Institute of Medicine and published by National Academies Press. This book was released on 2003-07-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.

Download or read book The New CIO Leader written by Marianne Broadbent and published by Harvard Business Press. This book was released on 2005 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: As information technology becomes increasingly essential within organizations, the reputation and role of the CIO has been diminishing To regain credibility and avoid obscurity, CIOs must take on a larger, more strategic role. Here is a blueprint for doing exactly that. This book shows how CIOs can bridge the gap between IT and the rest of the organization and finally make IT a strategic advantage rather than a cost sink.

Download or read book Competence at Work written by Lyle M. Spencer and published by John Wiley & Sons. This book was released on 1993-03-22 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.

Download or read book International Perspectives on Competence in the Workplace written by Christine R. Velde and published by Springer Science & Business Media. This book was released on 2009-10-08 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the world’s economy develops into a more dynamic, fast-moving, and unpredictable entity, it is crucial that the workers who create wealth have the ability to assess and respond to new and unforeseen challenges. In other words, the future will require a more competent workforce. What, though, does this mean in practice? In this, the fully revised second edition of Christine Velde’s book, a variety of researchers from around the world provide a truly international perspective on the issue. They help to redefine the term competence. Rather than responding to challenges using a pre-existing set of skills, they see competence as having the ability to assess new situations, and then adapt one’s response accordingly, particularly in collaboration with others. Providing the reader with insightful perspectives about competence in different situations and contexts, the book’s sections explore the concept of competence in industry and vocational education, in schools and colleges, in small businesses and companies, and in universities. The interpretation, experience and teaching of competence in the workplace is boiled down to five essential components that in themselves represent an argument for a more holistic conception of competence. Velde herself concludes the book by synthesizing and reflecting on the contents. This book provides the reader with insightful perspectives on competence, and the characteristics of learning environments in different workplace contexts. Drawing on phenomenographic insights allows it to present a more enlightened view of competence, at the same time as opening up an international dialogue about the meaning and interpretation of competence in the workplace. Useful not only to educators and researchers, this volume will also assist leaders and managers in a variety of contexts to develop more meaningful workplaces.

Download or read book Putting Skill to Work written by Nichola Lowe and published by MIT Press. This book was released on 2021-03-16 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: An argument for reimagining skill in a way that can extend economic opportunity to workers at the bottom of the labor market. America has a jobs problem--not enough well-paying jobs to go around and not enough clear pathways leading to them. Skill development is critical for addressing this employment crisis, but there are many unresolved questions about who has skill, how it is attained, and whose responsibility it is to build skills over time. In this book, Nichola Lowe tells the stories of pioneering workforce intermediaries--nonprofits, unions, community colleges--that harness this ambiguity around skill to extend economic opportunity to workers at the bottom of the labor market.

Download or read book The Peter Principle written by RAYMOND. HULL HULL (RAYMOND. PETER, DR LAURENCE J.) and published by . This book was released on 2020-10 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a hierarchy, every employee rises to the level of their own incompetence.This simple maxim, defined by this classic book over 40 years ago, has become a beacon of truth in the world of work. From the civil service to multinational companies to hospital management, it explains why things constantly go wrong: promotion up a hierarchy inevitably leads to over-promotion and incompetence. Through barbed anecdotes and wry humour the authors define the problem and show how anyone, whether at the top or bottom of the career ladder, can avoid its pitfalls. Or, indeed, avoid promotion entirely!

Download or read book Building Workforce Competencies in Career and Technical Education written by Victor C.X. Wang and published by IAP. This book was released on 2008-12-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Career and Technical Education (CTE) has become a vibrant source of workforce development across the globe. It is no longer an offering only for a specialized sector of students. Instead, it has matured into a sound and meaningful program for high school and postsecondary students across interest areas, and abilities. CTE programs and students realize the great relevancy of the programs to workplace and higher education readiness and immediate earning power. This volume addresses the changing needs of foundation courses in CTE. As land grant universities began to offer courses to cover the historical, social and philosophical aspects of CTE, teaching institutions have followed suit. Therefore, readers will find not only a rich background in history and philosophy of the field, but also theory, best practice, and strategies specifically grounded in CTE. As scholars and practitioners argue whether human resource development (HRD) encompasses CTE or vice versa in the field, this text proves that HRD is an integral component and thrust of CTE. As a broad field of study, CTE has come a long way and its history parallels the efforts of humanity from the Stone Age to modern civilization. Building Workforce Competencies through CTE proves that CTE survived, and thrives. The more we realize how pervasive technology and information skills are needed in our society, the more we need CTE. CTE is a leader in innovative educational programs, pedagogical theory and practice; it prepares people, young and old, for the world of work. This book provides a practical and visionary basis for cultivating future opportunities and directions in CTE.

Download or read book Workforce Readiness written by Harold F. O'Neil, Jr. and published by Psychology Press. This book was released on 2014-03-05 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Current economic difficulties and the challenge of competing in the world market have necessitated a rethinking of American approaches to the utilization of people in organizations. Management now recognizes a need to have workers take on more responsibility at the points of production, of sale, and of service rendered if the United States is to compete in rapidly changing world markets. This development means that much more is expected of even entry-level members of the American workforce. Thus, even more is expected of our high schools and colleges to provide this type of workforce. The need of American management for workers with greater skills and who can take on greater responsibility has spawned many commissions, task forces, and studies. All of them have contributed to the vast evidence documenting the need for a more highly skilled workforce. These studies are summarized and synthesized in this book. However, what remains largely undone is the development of methods to assess the necessary skills that have been identified. A major portion of this book deals with assessment issues. Workforce Readiness: Competencies and Assessment explores the state-of-the-art in the specification of competencies (skills) and their assessment for students entering the world of work from both high school and college. Both individual and team competencies are examined via data that has been reported and collected in various settings--schools, laboratories, and industrial facilities.

Download or read book Applications of Work Integrated Learning Among Gen Z and Y Students written by Gerhardt, Trevor and published by IGI Global. This book was released on 2021-04-02 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has become evident within higher education and within (or in partnership with) the workplace that there is a growing demand for an integration of learning within the workplace. Formal and intentional models and processes utilizing experiential learning methods and pedagogy are often referred to as work integrated learning. However, there is a vast cross-conceptualization evident within the field between concepts such as work-related learning (WRL), workplace learning (WPL), work-based learning (WBL), work integrated learning (WIL), and experiential learning (EL). Furthermore, there are vast differences between different applications such as apprenticeships, higher degree apprenticeships (HDA), co-operative education (Coop), internships, placements, projects, sandwich courses, practicums, and more. There is a new focus on the impact of WIL on the future labor force, specifically of generations Z and Y. Applications of Work Integrated Learning Among Gen Z and Y Students presents educational and theoretical concepts related to WIL and Gen Z and Y students as a workforce. The chapters include coverage not only on these concepts, but in-depth research on the implications of WIL on these generations, educational themes in WIL, and WIL innovation. The topic of WIL and all its applications are covered in a global context and for all fields of work, focusing on the skills and expertise gained from the students of work-based learning along with insights on how work-based learning is implemented by teachers and educational administrations. This book is a valuable reference tool for in-service and preservice teachers, administrators, teacher educators, human resources and career development management, practitioners, stakeholders, researchers, academicians, and students interested in insight, theory, and practical examples of WIL from around the world and the impact these have within the workplace as related to generations Y and Z.

Download or read book Social Work in the Frame of a Professional Competencies Approach written by Ana Opačić and published by Springer Nature. This book was released on 2022-10-19 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book serves as an introductory reader for understanding a professional competencies framework for social work through a new approach. It not only discusses what professional competencies are and why they are significant, but it also shows how to develop a professional competencies approach, measure and research competencies, and learn how to use them to empower professional identity and career development. There has been growing interest to define the social work profession within a professional competencies framework. Professional competencies are considered in their complexity as a triangle of knowledge, skills and values. They are not solely a tool for education and practice, but they are also important for professional socialization and identity in social work. A professional competencies approach has been used to define standards and expectations for social workers-practitioners; it is an evaluation tool for formal education and lifelong learning programs, provides guidance for field practice and placements for social work students, and could be a frame for distinguishing levels of professional expertise. The volume provides an up-to-date, comprehensive overview of a professional competencies approach in social work with 10 chapters organized in four sections: Part I: Understanding a Professional Competencies Approach, including Criticisms of the Competency-Based Education Approach Part II: Major Areas of Professional Competencies, including Leadership and Professional Socialisation Part III: Measuring Professional Competencies and Education Outcomes, including How to Conceptualise, Operationalise and Measure Professional Competencies in Social Work Part IV: Professional Competencies and Professional Development, including A Model of Holistic Competence in Social Work and the unique Professional Capabilities Framework Social Work in the Frame of a Professional Competencies Approach is essential reading for social work instructors, academics and national professional associations interested in developing or reviewing their professional competencies framework. It is an invaluable resource for experts in statutory bodies that set up a legislative framework of social work practice or work in the accreditation of social work education programs. The book is useful for social work students interested in understanding the theoretical background of social work, as well as for field practitioners who wish to use professional competencies for their self-reflection, self-evaluation and professional identity.

Download or read book The Question of Competence written by Brian D. Hodges and published by Cornell University Press. This book was released on 2012-10-11 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medical competence is a hot topic surrounded by much controversy about how to define competency, how to teach it, and how to measure it. While some debate the pros and cons of competence-based medical education and others explain how to achieve various competencies, the authors of the seven chapters in The Question of Competence offer something very different. They critique the very notion of competence itself and attend to how it has shaped what we pay attention to—and what we ignore—in the education and assessment of medical trainees. Two leading figures in the field of medical education, Brian D. Hodges and Lorelei Lingard, drew together colleagues from the United States, Canada, and the Netherlands to explore competency from different perspectives, in order to spark thoughtful discussion and debate on the subject. The critical analyses included in the book’s chapters cover the role of emotion, the implications of teamwork, interprofessional frameworks, the construction of expertise, new directions for assessment, models of self-regulation, and the concept of mindful practice. The authors juxtapose the idea of competence with other highly valued ideas in medical education such as emotion, cognition and teamwork, drawing new insights about their intersections and implications for one another.

Download or read book Call Center written by Gwen Foster Oglesby and published by BrownBooks.ORM. This book was released on 2016-10-18 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: A customer service expert offers practical strategies for call center managers who want to inspire their employees to be there best. Gwendolyn Oglesby has built her entire career working in customer service, creating environments and experiences that are as positive for employees as they are for customers. Now Oglesby shares the tools and strategies she has developed for improving customer service skills, managing employees, and building a successful team culture. In Call Center, Oglesby teaches managers how to train, motivate, and encourage employees to reach their full potential. Each chapter features insightful personality profiles and thought-provoking questions about call center dynamics. At the end of the day, customer service is not just about serving the customer; it’s about serving your team as well.

Download or read book Transforming the Workforce for Children Birth Through Age 8 written by National Research Council and published by National Academies Press. This book was released on 2015-07-23 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt: Children are already learning at birth, and they develop and learn at a rapid pace in their early years. This provides a critical foundation for lifelong progress, and the adults who provide for the care and the education of young children bear a great responsibility for their health, development, and learning. Despite the fact that they share the same objective - to nurture young children and secure their future success - the various practitioners who contribute to the care and the education of children from birth through age 8 are not acknowledged as a workforce unified by the common knowledge and competencies needed to do their jobs well. Transforming the Workforce for Children Birth Through Age 8 explores the science of child development, particularly looking at implications for the professionals who work with children. This report examines the current capacities and practices of the workforce, the settings in which they work, the policies and infrastructure that set qualifications and provide professional learning, and the government agencies and other funders who support and oversee these systems. This book then makes recommendations to improve the quality of professional practice and the practice environment for care and education professionals. These detailed recommendations create a blueprint for action that builds on a unifying foundation of child development and early learning, shared knowledge and competencies for care and education professionals, and principles for effective professional learning. Young children thrive and learn best when they have secure, positive relationships with adults who are knowledgeable about how to support their development and learning and are responsive to their individual progress. Transforming the Workforce for Children Birth Through Age 8 offers guidance on system changes to improve the quality of professional practice, specific actions to improve professional learning systems and workforce development, and research to continue to build the knowledge base in ways that will directly advance and inform future actions. The recommendations of this book provide an opportunity to improve the quality of the care and the education that children receive, and ultimately improve outcomes for children.