Download or read book Communication Conflict and Coaching written by Paul Gerhardt, PhD. and published by Lulu.com. This book was released on 2019-09-21 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is perhaps the greatest tool ever developed to help leaders and employer of all-levels develop the much-needed communication, conflict management, and coaching skills that inspires people, lower employee turnover, and builds trust. This is your complete step-by-step guide to effective communication, conflict management, and coaching as an organizational leader and supervisor. Use this workbook to read about what it takes to help people understand what is needed more effectively, to understand how to support employees better, and to be an effective coach for employees. This book shares everything you need to know about helping employees reach their peak potential and is based upon the latest research and models. Read the short lessons, reflect, then build your skills by doing the short writing assignments at your own convenience. Visit www.SupervisionEssentials.com for other great training products and leadership lessons.

Download or read book Conflict Coaching written by Tricia S. Jones and published by SAGE Publications, Incorporated. This book was released on 2007-12-17 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication. The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers.

Download or read book Conflict Coaching written by Tricia S. Jones and published by SAGE Publications. This book was released on 2007-12-17 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication. The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers.

Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Download or read book Jones brinkert written by and published by SAGE. This book was released on 2007 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: ""Jones and Brinkert offer example case studies illustrating the subject of each chapter, scholarly research throughout, a wonderfully approachable text and a companion CD of tools that makes a perfect addition to any Ombudsperson's library. Not only is this a terrific resource for us LTCOs, but also for Organizational Ombuds and other ADR professionals and practitioners seeking to clarify the whats and hows of empowering those we serve to better respond to the conflicts they face.""

Download or read book Conflict resolution in staff coaching written by Dr. Mihaela Moreno and published by GRIN Verlag. This book was released on 2016-01-20 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examination Thesis from the year 2013 in the subject Leadership and Human Resources - Miscellaneous, grade: 1,3, German Academy for Management Berlin, language: English, abstract: This work shows that conflicts should not always have a negative connotation since they might be necessary for a productive work in a team and for our personal development. However, conflicts can be beneficial for us and for our relations only if we are able to overcome them through professional communication and social competence. In this thesis, I show on the basis of Watzlawich’s (1964) and Schulz von Thun’s (2003) theoretical models of communication that conflicts should not be neglected or ignored but rather they should be thoroughly analyzed and solved in a well-prepared conflict discussion. The (conflict) discussion is regarded as a modern tool of human resources management and is crucial in contemporary conflict resolution (cf. Ramsbotham, Woodhouse & Miall 2011). The paper contains a theoretical part where the concept of conflict and a model of communication are presented and an empirical part where I present a situation of conflict at work and how this situation could be solved. The work is structured as follows: In chapter 2 I define what a conflict is in the light of Buridan’s ass concept and I classify conflicts in terms of Watzlawick (1964). Moreover, this chapter also shows that conflicts are not only trouble-makers but they are necessary for a personal and professional development. Chapter 3 presents the well-known model of communication proposed by Schultz von Thun (2003, 2006) and possible communicative disorders. Chapter 4 defines what staff coaching is and which types of employee-employer discussions are recurrent in the practice. Then, based on Neuberger (2004), I will regard several instruments of staff coaching such as active listening, questioning techniques and feedback. Chapter 5 regards an empirical study of a conflict resolution that takes into account all the ingredients illustrated so far by the theoretical models. The main purpose of this chapter is to show how an employee-employer talk known in the personal management literature as staff coaching should be prepared and conducted by regarding the theoretical communicative models previously presented. Chapter 6 concludes the work with a personal opinion about conflicts and their resolution.

Download or read book Conflict and Communication written by Fred E. Jandt and published by SAGE Publications. This book was released on 2016-03-22 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Download or read book A Guide to Effective Communication for Conflict Resolution written by Alan Sharland and published by Independently Published. This book was released on 2018-11-27 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Guide to Effective Communication for Conflict Resolution enables the reader, first of all, to just notice their present approach to communication. It introduces 9 Principles of Effective Communication, explains them through examples and then encourages the reader to practise the Principles in their own communication. In essence the Principles are simple, but they are personally challenging because they cause us to reassess what may be common practices in our everyday communication. It is important to notice these common practices in ourselves and others first of all, to see how prevalent and unconscious they are. Once we have become more conscious or 'mindful' about our communication we can apply the Principles to our day-to-day interactions and see the difference in others' responses to us, as well as in our own contributions to communication. We then see how practising the Principles can lead to a greater sense of connection and more creative responses to the inevitable conflicts we experience with others.Alan Sharland has been a Mediator since 1994, starting as a volunteer Mediator for Camden Mediation Service in London, UK. Prior to this he was a Teacher of Mathematics in a Secondary School in Camden. His involvement in mediation arose from trying to understand more about conflict as a result of a pupil from the school he worked in being murdered by a group of youths. Many of his pupils had been involved in violence either as victims or perpetrators and sometimes both. Working with people involved in destructive conflicts in his role as a Mediator enabled Alan to recognise common behaviours and approaches that typify ineffective responses to conflict. Mediation seeks to enable more effective responses to be created by those involved in a dispute, complaint or other difficulty. Observing how participants in the mediation process moved on to create more effective ways forward for themselves gave the material for the content in this book and evolved into the Principles that inform how Alan practises as a Mediator and Conflict Coach and how he trains others to be Mediators and Conflict Coaches.

Download or read book Conflict Management Coaching written by Cinnie Noble and published by Cinergy Coaching. This book was released on 2011-09 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching

Download or read book Communication and Conflict Management in Churches and Christian Organizations written by Kenneth O. Gangel and published by Wipf and Stock Publishers. This book was released on 2002-03-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Churches thrive on communication; they are stifled by conflict. Renowned Christian educator Kenneth O. Gangel joins his colleague Samuel L. Canine to bring good news to the church - communication skills can be learned and conflict can be managed. The church need no longer hide conflict nor excuse itself for poor communication, but can instead acknowledge where it has problems and seek transformation. The authors offer scriptural strategies for overcoming conflict and for building trust in relationships - even relationships among deacons or between deacons and pastors. Drawing from recent studies in the social sciences, Gangel and Canine show the church how to manage strife and foster dialogue so that the church can flourish. Chapter titles include Learning To Listen, Power in Conflict Management, Negotiation and Bargaining in Conflict Management, Organizational Causes of Conflict, Coalitions in Conflict Management, Managing Conflict Destructively or Constructively, Stress: Cause And Cure, and The Workaholic Syndrome. This book is a valuable resource for training church leaders. It is also an important resource for those who are already pastors, for whom the issues are daily realities and not just academic theory. Through its use in churches and seminaries, the book is designed to lead God's church through its conflicts to renewed vigor in ministry and growth.

Download or read book Gesti n de conflictos written by Deborah Borisoff and published by Ediciones Díaz de Santos. This book was released on 1989 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-05-24 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

Download or read book Leadership Coaching Skills Communication Coaching and Conflict written by Diane Shawe and published by Diane Shawe. This book was released on 2018-09-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Self-awareness is one hallmark of a good leader. To be a good leader you need first to understand yourself, to have an understanding of your own leadership style and how it impacts on others. One way to discover yourself is to complete a type of self-assessment and the second is to ask colleagues for feedback on your leadership abilities. This is a very quick read and can be done over breakfast, lunch or a coffee break.

Download or read book Conflict Management for Managers written by Susan S. Raines and published by Rowman & Littlefield. This book was released on 2019-07-26 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes provides current and future organizational leaders with the knowledge and skills necessary to prevent and manage every common source of conflict faced at work. Great managers and leaders understand they must communicate effectively, lead diverse teams, provide effective feedback, meet customer expectations, attend to organizational culture, and proactively manage relationships with vendors and regulators. This text provides skill-building exercises to help you lead effective meetings, build strong teams, conduct performance appraisals that motivate team members, coach employees and other managers through difficult times, and craft a positive brand image for both your organization and your own career. The text is divided into three sections: Conflict Management & Collaboration basics, including assessments designed to rate your current skills and set goals for growth; Strategies for preventing conflicts inside your work teams and organizations, including tips for giving feedback, motivating team members, and creating positive organizational cultures; and Processes and skills for enhancing relationships with external stakeholders such as customers, vendors, and regulators. Thoroughly updated, this new edition incorporates a greater number of skill-building exercises, discussion questions, and goal-setting suggestions to allow for the active transition of these skills from the printed page into your daily work life.

Download or read book Communication Conflict and the Management of Difference written by Stephen W. Littlejohn and published by Waveland Press. This book was released on 2007-04-03 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Littlejohn and Domenici invite readers to engage in a thoughtful dialogue about human difference, conflict, and communication. Drawing on numerous examples from their work in mediation, the authors discuss a variety of practical tools, models, and theories to help analyze conflictwhy it occurs and how communication skills help avoid downward spirals into harmful relationships. Communication competence can move discussions away from harmful interactions and empower parties to expand their options. Effectively managing differences allows conflict, in whatever context, to become a positive resource rather than a barrier. The appendix provides a wealth of information in a succinct format. It discusses basic communication skills; introduces a number of alternative dispute resolution methods, including negotiation, mediation, facilitation, collaboration, and public engagement; and concludes with practical information about dialogue as an important approach to differences.

Download or read book Say Anything to Anyone Anywhere written by Gayle Cotton and published by John Wiley & Sons. This book was released on 2013-03-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.

Download or read book Management written by Alan Anderson and published by Lulu.com. This book was released on 2019-08-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: TODAY IS THE DAY, TAKE CHARGE OF YOUR TEAM! Team management is important, but it isn�t about being important. It�s about being there for your team members when they need you and overseeing the project from a managerial point of view. That means that you need to have a lot of skills including the ones shown in this book. Your team can only be as effective as you are. There is nowhere to throw blame when you are a team manager because the buck rests with you. However, when you do succeed as a team manager or leader, what you find is that your team members will follow your lead. The idea behind writing this book was to use my experience to help those starting out and to be able to give useful and sound advice. There are many corporate style books on leadership. What makes mine different is that it�s written by someone who has been where you are currently standing, and who understands your difficulty with being faced with the job of team leader. Walk through the pages and learn how it�s done.