Download or read book Communication and Delivery Systems for Librarians written by Roy James Adams and published by Gower Publishing Company, Limited. This book was released on 1990 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Document Delivery Systems in ARL Libraries written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1982 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Telecommunications and Libraries written by Donald Ward King and published by White Plains, N.Y. : Knowledge Industry Publications. This book was released on 1981 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libraries and the transfer of information; Basics of telecommunications; Cable TV and libraries; Communications satellites; Videotext: implications and applications for libraries; Facsimile and libraries; The potential impact of optical disc technology; The future of the library in the age of telecommunications; Roadblocks to future ideal information transfer; A bibliographic introduction to telecommunications.

Download or read book Communication Throughout Libraries written by Norman D. Stevens and published by Scarecrow Press. This book was released on 1983 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers sound advice on the involved processes of talking, understanding, and working together in an organization.

Download or read book Moving Materials written by Valerie Horton and published by American Library Association. This book was released on 2010 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to contemporary logistics management for libraries. It teaches the impact of pricing on delivery services; managing in-house delivery systems; and, the value of outsourcing physical delivery to a carrier service.

Download or read book Academic Library Impact written by Lynn Silipigni Connaway and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best practices developed by the profession in capturing and emphasizing academic libraries' contributions to student learning, success, and experience.

Download or read book Library Vendor Relationships written by Sam Brooks and published by Routledge. This book was released on 2014-05-01 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: A view of the mutual dependence between libraries and vendors As technology advances, libraries are forced to reach beyond their own resources to find effective ways to maintain accuracy and superior service levels. Vendors provide databases and integrated library systems that perform those functions for profit. Library/Vendor Relationships examines the increasing cooperation in which libraries find they must participate in, and vice versa, with the vendors that provide system infrastructure and software. Expert contributors provide insights from all sides of this unique collaboration, offering cogent perspectives on the give and take process that every librarian, publisher, and database provider/producer can use. The symbiosis between libraries and vendors of databases relies heavily upon open communication to achieve each one’s beneficial results. Library/Vendor Relationships explores this partnership between profit and nonprofit entities in detail, focusing on issues of crucial importance for both sides. A variety of diverse types of libraries and vendors give voice to the multitude of issues facing them. Several charts, graphs, and other helpful visuals are included. Topics in Library/Vendor Relationships include: options for preventing systematic downloading of material benefits and challenges of delivering products on multiple platforms—using the American Psychological Association’s experiences as a case study book vendors’ efforts to help libraries become more efficient comprehensive online support services to help increase interaction between libraries and academic publishers Anatolian University Libraries Consortium’s effective relationship with vendors publisher and vendor use of library advisory boards to provide needed feedback a review of the database marketplace fostering a good relationship between library and vendor the future of government libraries in an increasingly technological age collaboration in standards development integrated ecommerce the relationship between OCLC and member institutions libraries’ position between commerce and science vendor/community college library relationships e-mail discussion lists and more! Library/Vendor Relationships is stimulating, insightful reading for academic librarians, government librarians, public librarians, deans, directors, reference librarians, publishers, and database providers.

Download or read book Emerging Issues in the Electronic Environment written by Jeannie P Miller and published by Routledge. This book was released on 2013-04-15 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the issues that are changing user/librarian interactions in today’s evolving electronic libraries This book examines the rapid advances in technology and scientific discovery that have changed the way sci/tech library users seek informationchanges which have also necessitated increasingly high levels of skill in information technology and advanced subject knowledge from librarians. From negotiating the intricacies of working with e-journals to simplifying the data collection process, anyone involved in allocating library resources or prioritizing research agendas will find relevant, useful information here, as will those involved in library education. Emerging Issues in the Electronic Environment: Challenges for Librarians and Researchers in the Sciences begins with Scientific Communication: New Roles and New Players, a detailed examination of the evolution of the information-seeking behavior of scientists, from the days of print-based resources to today’s electronic media. Next, you’ll find techniques designed to maximize the ability of scientists to make lucky connections in their electronic search for information in Too Important to be Left to Chance: Serendipity and the Digital Library. Four chapters in Emerging Issues in the Electronic Environment bring you up-to-date information on various aspects of working with e-journals: For Better or Worse: The Joys and Woes of E-Journals, investigates the impact of electronic-only journal holdings on collection development decisions and the accompanying issues of archiving, economics, content, and research use Scan It and They Will Come . . . But Will They Cite It? provides citation data on the usefulness and impact of retrospective digitization projects for journal contents The Use of Online Supplementary Material in High-Impact Scientific Journals raises vital questions as to whether the print or electronic article should be regarded as the primary archival resource Challenges and Opportunities for Bibliometrics in the Electronic Environment: The Case of the Proceedings of the Oklahoma Academy of Science investigates how issues of access, copyright, and fair use, as well as differences among online file formats may impact bibliometric analysis Two chapters in Emerging Issues in the Electronic Environment are designed to help simplify the data collection process. Information Overload: Keeping Current Without Being Overwhelmed will show you how to identify needed sources by using current awareness services and e-mail filtering technologies The Impact of Electronic Bibliographic Databases and Electronic Journal Articles on the Scholar’s Information Seeking Behavior and Personal Collection of Reprints reviews organizational methods for managing large collections of electronic articles. In addition, this forward-thinking book contains four chapters that point out possible avenues for increased librarian-facilitated service to users: Biology Databases for the New Life Sciences discusses the new sequence, microarray, and protein structure databases, the emergence of bioinformatics, and the opportunities available to librarians in this developing area Map and Spatial Data Acquisitions in the Electronic Age shows how the traditionally complicated and time-consuming process of acquiring cartographic information can be simplified by efficient use of the Internet Webinar Technology: Applications in Libraries reviews the operation, application, and features of Webinars and compares this technology with Web tutorials, virtual reference, and courseware management systems, videoconferencing, and Webcasting Preserving Digital Librari

Download or read book LSCA Programs written by and published by . This book was released on 1989 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Virtual Reference Services written by Stacey Kimmel and published by CRC Press. This book was released on 2003-09-10 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site

Download or read book Understanding Librarians written by Barbara Hull and published by Elsevier. This book was released on 2011-08-05 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on 'non-standard' users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision. - Written by a "poacher turned gamekeeper – an information professional who is also an experienced adult educator - Jargon-free and accessible style of delivery - Highlights the human aspects of using libraries, even if this is in a virtual environment

Download or read book Digital Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-10-31 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or live online reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sitesincludes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of librariesboth large and smallwhich have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference servicesthe challenges and benefits, cost, training, and workload requirements evaluating your real-time references servicesinvestigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference systemselecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller librariesbecause of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.

Download or read book Libraries Without Walls 6 written by Peter Brophy and published by Facet Publishing. This book was released on 2006 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited collection is drawn from the sixth Libraries Without Walls Conference, held in 2005. From their beginnings in 1995, the Libraries Without Walls conferences have mapped a major change in the practice of librarianship. While library services are still concerned to provide users with physical access to their buildings, electronic access, often from remote locations, is becoming ever more dominant. Papers presented at previous LWW conferences have provided examples of how libraries are pushing out the frontiers of their services. In 2005 a different approach was taken. The question was asked, 'How do we know whether these new services are having a positive impact on our users?' In response, papers written by leading professionals worldwide followed these broad themes: theoretical approaches to the evaluation of the new services, with an emphasis on qualitative methods the user experience: what do we know about the users of these services? assessment of the usability, including the accessibility, of the services measuring the outcomes and impact. Readership: These state-of-the-art papers will enable library managers and information professionals in all sectors to keep abreast of the latest developments in this vital area. The book will also assist educational specialists and course developers in increasing their understanding of the role and importance of information in the learning process.

Download or read book Communicating Professionally written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2013-07-17 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.

Download or read book Digital versus Non Digital Reference written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Download or read book If We Build It written by Suzanne McMahon and published by Routledge. This book was released on 2019-12-06 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1993, addresses important questions about the future that libraries need to answer today such as: What will change for serials librarians, vendors, and publishers as ink and paper become the oddity and electronic transmitters and receivers become the norm? What services will be in demand and who will provide them? Which economic models will keep them afloat? Most importantly, can the disparate groups currently active in scholarly communication work together to build the physical, social, and economic backbone of a new model? This book is an invaluable guide to the future of serials librarianship. It describes new technologies, predicts how the publishing industry will develop in the near future, and explores how the library may evolve within a new system of scholarly communication. Just a few of the exciting topics covered include the development of standards for networking technologies; the shift from ownership to access in libraries as a result of electronic information; the history of scholarly communication; copyright of electronic data; higher education in the 1990s; and marketing in libraries.

Download or read book Communication and Teamwork written by Hali R. Keeler and published by Rowman & Littlefield. This book was released on 2018-09-07 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service, teamwork, and communication. Using this handbook as a guide, Library Support Staff will be able to apply principles of teamwork by adapting the ALA-LSSC standards of Communication and Teamwork.