Download or read book Coaching Training and Developing the Retail Manager written by Richard Bell and published by Createspace Independent Pub. This book was released on 2013-03-08 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever seen a bridge in a movie? Not the solid structural type you drive your car over but the type you walk across to get to the other side. They are typically placed in jungle scenes that have wooden planks to walk on and ropes on both sides to use as a guide rail. They are usually connecting the two sides of a mountain because of a huge drop. They also are characteristically missing planks and some fall as you walk or run across them. It is with much trepidation that you cross because you never know if the bridge will fail or you will fall through the planks. This is the bridge to retail leadership. Crossing The Retail Leadership Bridge requires a balancing act of developing people and accountability. The bridge consists of: 1.Living the Vision 2.Connecting & Valuing People 3.Leading Managers 4.Culture, Morale & Development 5.Change & the Whole System 6.Embracing & Respecting Customers 7.Reflection 8.Guard Your Words & Actions Take this introspective journey to unlock your talents and skills. There may be steps that are difficult to take and require substantial change, but they will ultimately advance your relationships with people. There are very few that will make the transition from manager to leader. Some will not have the skills while others will not have the desire for change. Even if leadership may seem beyond your reach, there are opportunities to enhance your skills. Apply the knowledge learned through the bridge process and it may take you further than you ever thought possible.
Download or read book Coaching Training Developing the Retail Manager written by Richard Bell and published by CreateSpace. This book was released on 2013-09-25 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail managers spend a large part of their day putting out fires. They chase problems and apply quick, immediate solutions. The solutions do not typically consider the whole system or surrounding areas that may be impacted. The solution, in essence, may create additional problems down the road or may not resolve the underlying issues of the problem. When problems arise, a Store Manager asks, “How Do I fix this problem now?”A Retail Consultant asks, “What does the problem really mean?”A Retail Consultant is a professional trained to look beneath the surface of problems. They collect data, observe established norms and behaviors as well examine contributing factors below the surface in regards to problems and dysfunctional environments. The bad news, your company will probably never offer you the support and expertise of problem solving through a consultant.The good news, a Store Manager can be the Retail Consultant for their store. This book covers the six main identifiers that contribute to a Store Managers understanding of a retail business. They include business performance, customers, employee/ environment, presentation/ assortment, competition and processes. The Retail Consulting Principles walk you through creating a plan for lasting change. This method represents progressive steps to identifying and solving problems. The principles covered in this book include:Stating the ProblemManagerial Diagnosis Discovery & Fact Finding Connecting the Whole System Solutions Buy-in & Long-Term Change
Download or read book The Coaching Manager written by James M. Hunt and published by SAGE Publications. This book was released on 2016-04-13 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Coaching Manager, Third Edition provides students and managers alike with the guidance, tools, and examples needed to develop leadership talent and inspire performance. Using an innovative coaching model, bestselling authors James M. Hunt and Joseph R. Weintraub present readers with a developmental coaching methodology to help employees achieve higher levels of skill, experience greater engagement with organizations, and promote personal development. The thoroughly updated Third Edition reflects the authors’ latest research, which focus on building and maintaining trust, working with others who are different from yourself, and coaching by the use of technology.
Download or read book Retail Coaching Excel in sales with sport strategies written by Patrizia Saolini and published by FrancoAngeli. This book was released on 2013-03-01T00:00:00+01:00 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1060.232
Download or read book Coaching Skills for Nonprofit Managers and Leaders written by Judith Wilson and published by John Wiley & Sons. This book was released on 2009-12-04 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success. Coaching Skills for Nonprofit Leaders offers practical steps for coaching leaders to greatness and complements the academic and theoretical work in nonprofit leadership theory. The book can be used by the coaching novice as a thorough topical overview or by those more experienced with coaching as a quick reference or refresher. Based on the Inquiry Based Coaching? approach, Coaching Skills will strengthen and expand the reader?s ability to drive organization mission, while retaining the intrinsic values of the nonprofit culture and working towards outcomes that create a culture of discipline and accountability and empower others to be even more responsible, accountable, and self-motivated. This book uses accessible language, examples, case studies, key questions, and exercises to help: Promote better relationships Know when to delegate, direct and coach. Balance directive and supportive styles of leadership for productive partnerships Overcome fears and deal head-on with difficult situations and conflict. Use coaching for performance improvement and on-the-job development. Support independent thinking and personal reflection Gain commitment and accountability from others and build teams
Download or read book The Coaching Organization written by James M. Hunt and published by SAGE. This book was released on 2006-08-03 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Coaching Organization: A Strategy for Developing Leaders is the only book to provide practical advice on how a company can strategically manage coaching initiatives that strengthen organizations and enhance employee engagement and growth. Authors James M. Hunt and Joseph R. Weintraub offer best practices to help organizations deploy developmental coaching that drives leadership and employee effectiveness. Key Features: Offers a strategic view of how to manage developmental coaching: Coaching initiatives are often deployed on an ad hoc and unmanaged basis and as such often yield disappointing results. This book provides a guide for the strategic management of coaching initiatives including executive coaching, internal coaching, coaching by managers, and peer coaching, so as to maximize their impact and value. Presents credible and practical examples of successful coaching initiatives: Case-based research conducted by leading academics and practitioners illustrates how organizations can link coaching initiatives and organizational success. Case studies from organizations such as Whirlpool, Wachovia, Children′s Hospital Boston, and Citizens Financial Group offer clear guidance on the organizational use of coaching. Identifies assessment tools for developing and maintaining coaching initiatives: Organizational and coaching competency tools are provided to help design appropriate organizational coaching initiatives, select expert coaches, and train internal peer coaches and coaching managers. In addition, the book offers no-cost and low-cost ideas to help organizations spend less money while achieving better results. Intended Audience: This is an excellent text for advanced undergraduate and graduate courses in Human Resource Management, Human Resource Development, Industrial and Organizational Psychology, Organizational Effectiveness, Executive Coaching, and Leadership. It is also a valuable resource for executives, managers, and human resource professionals.
Download or read book Manager As Coach The New Way To Get Results written by Rogers, Jenny and published by McGraw-Hill Education (UK). This book was released on 2012-11-01 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Jenny Rogers' advice is simple, memorable, deeply pragmatic, and always focused on results. If only more managers would take it!" Tim Brooks, CEO, BMJ Group "This pragmatic book will stimulate managers to drive higher performance and get the best out of people. In such a challenging environment, this can only be good for business!" Carolyn McCall, CEO, Easy Jet "A must-read for any manager working to foster the right culture. Belief in excellence and the ability to enable people to perform at their best is fundamental for generating and sustaining high performance." Johanna Friedl-Naderer,Region Vice President, Biogen Idec "I believe this common-sense, simple approach would motivate both managers and individuals to change and empower them to improve their own performance." Michael Parr, CEO, British Arab Commercial Bank It's a tough job being a manager. How do you manage performance? If you come across as too directive you may get a reputation for harshness. If you are too nice you risk being known as a gullible and easily outmanoeuvred. Neither approach works. 'Employee engagement' is the magical ingredient: it makes staff genuinely committed, creating excellent work. Few organizations actually achieve it, though all say they want it. Coaching is the most reliable a way of producing it. In Manager as Coach, Jenny Rogers challenges many of the traditional assumptions about what works in management and shows you, step by step, how to be a brilliant manager and get fantastic results: Reduce your stress Develop employees' key skills Create a culture of engagement Improve bottom line results Jenny Rogers is one of the leading executive coaches in the UK with more than 20 years of experience. Her clients are typically chief executives and directors of large organizations. She writes extensively about coaching and leadership and has trained many hundreds of managers in coaching skills in the UK and internationally. Karen Whittleworth is an acclaimed trainer, coach and coach supervisor, and the founding director of Worth Consulting Ltd. Andrew Gilbert is an internationally known as a speaker, trainer and executive coach. He is the co-director of Worth Consulting Ltd.
Download or read book The Retail Management Formula written by and published by Jon Dario. This book was released on 2014-12-26 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of retail management presents numerous challenges. Maximizing effectiveness is the goal of every retail manager, but solutions are often difficult to find. In The Retail Management Formula: A Navigational Guide to Consistently Effective Retail Management, author Jon Dario pulls from his extensive experience in retail management and leadership to offer clear, concise, and practical tools designed specifically for retail managers. This book provides tangible and practical methods for turning ideas into action. With step-by-step instructions for establishing effective retail management routines, Dario delivers a complete program for laying the foundations of strong managerial behavior. The principles presented here can be used by both individual retail managers to achieve success and by senior leaders of an organization to serve as the core of their management training and development program. Filled with real-life illustrations of the book’s central ideas as well as detailed instructions for their implementation, The Retail Management Formula is a must-have book for any retail manager or organization interested in driving consistent execution on the part of their retail teams.
Download or read book Compass Your Guide for Leadership Development and Coaching written by Peter Scisco and published by Center for Creative Leadership. This book was released on 2017-07-19 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for leaders and managers looking to develop themselves and others. It is for training & development professionals, inside or working as independent consultants, who can use the book as a coaching tool, a blueprint for leader development plans, and in other ways .For leaders concerned with their development, dedicated to developing their people for more responsibilities, and committed to organizational sustainability, this book will help in those efforts.
Download or read book CliftonStrengths for Students written by Gallup and published by Simon and Schuster. This book was released on 2017-07-25 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Helps aspiring college students discover where their strengths truly lie and how to develop them to reach their full potential at school and later in the real world.
Download or read book The Extraordinary Coach How the Best Leaders Help Others Grow written by John H. Zenger and published by McGraw Hill Professional. This book was released on 2010-06-04 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: COACH YOUR BUSINESS TO SUCCESS USINGTHIS “INTERACTIVE” APPROACH FROM TWO OF TODAY’SMOST FORWARD-THINKING LEADERSHIP GURUS “A wonderful and indispensable guide to the practice of coaching. The authors are among the mostseasoned practitioners around . . . and it shows! Whether you are coaching subordinates or clients,you will want to keep this book close at hand—full of detailed guidance.” —Jay A. Conger, Kravis Professor of Leadership Studies,Claremont McKenna College, and author of Building Leaders and Learning to Lead “Stinnett and Zenger provide a comprehensive look at the value of coaching inside the organization,complete with a process, tools, and supports for getting started.This book is a great resource and contribution to the field!” —Pam McLean, Ph.D., CEO, Hudson Institute of Santa Barbara “Finally, and I do mean finally, a book has emerged that is the very best guide to the philosophy,competencies, and discipline required to be a coach who makes a true difference in lives ofothers. This is not a book to read. It is a book to study and live by. Why? Because it is all there: theright questions, the right answers, and the right motives of giving your best to others.” —Larry Wilson, CEO, The Wilson Collaborative, and author of Play to Win! “The Extraordinary Coach offers a compelling view of what it means to be a truly effective leader—one who empowers and grows capability through coaching. It demystifiescoaching into an actionable framework that generates immediate change.” —Christy Consler, Vice President, Leadership Developmentand Sustainability, Safeway, Inc. “Powerful, thought-provoking, and packed with practical tools, concepts, and ideas you can useimmediately. It will change the way you think about coaching, and about yourself.” —Lou Kaucic, retired Chief People Officer of Applebee’s International, founder of CoachesCollective International About the Book: Imagine your workplace filled with curious,creative, committed employees. Peoplewho take initiative, who are fearless decisionmakers, who “own” their work. With theright coaching system in place, this dream willsoon become reality. With The Extraordinary Coach, leadershipguru Jack Zenger and coaching expertKathleen Stinnett deliver an entire toolboxfor coaching your organization to success.While other such books simply tell you howto coach, The Extraordinary Coach uses companionvideos (at www.zengerfolkman.com),worksheets, checklists, sample questions, andthe latest research fi ndings to provide a fullimmersioncourse on becoming the kindof coach who brings dramatic changes toan organization. Applying Zenger and Stinnett’s system,you’ll see immediate results in your businessincluding: Increased productivity High-energy company culture Dynamic supervisor/employeerelationships Creative problem solving Greater risk taking Heightened innovation The authors collected 360-degree feedbackassessments from some of the most effectiveleaders in business today and identified thosewho were excellent coaches. Then they combinedthe research with the latest findingsfrom the worlds of psychology, adult development,and systems theory to map out the realscience behind effective coaching. The resultis a practical, evidence-based coaching systemthat can be applied in any type of business. When you coach individuals to success, youlead your entire organization to success. This“interactive” package is exactly what you needto master one of today’s most critical businessleadership skills.
Download or read book 22 Ways of Highly Successful Retail Managers written by DMSRetail and published by DMSRetail Inc.. This book was released on 2013-06-29 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every so often a book comes along that really resonates with you; a book that you read with such intense interest that you don’t want to put it down. These books add value to your life because you actually take away something that can help you; something you suddenly realize that you have been waiting for, even though you didn’t necessarily know that you were waiting for it. But what a difference it makes. All at once you see through what’s been bothering you – even if it was just a little nagging doubt or thought about what you’re doing in your career. Well, 22 Ways of Highly Successful Retail Managers is that book. It’s the book that you will carry around with you for easy reference. It’s the one that will be ‘dog eared’ due to constant use; the one that you will tell others about. You’ll take excerpts out of the book and post them on your bulletin board, or maybe even your bathroom mirror, to help you remember a particular piece that really hits home with you.
Download or read book Coaching Skills for Sales Managers written by Gerard Assey and published by Gerard Assey. This book was released on 2023-11-06 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the transformative journey from being a Manager to becoming an Effective Sales Coach with 'Coaching Skills for Sales Managers.' This comprehensive guide covers the pivotal role of sales managers, emphasizing the benefits of coaching. It explores the ROI of implementing effective coaching and when to use it, uncovering the necessity for every great sales manager to wear the coaching hat. The book provides practical insights into creating the ideal coaching environment, offers a deep dive into key skill sets, and addresses common barriers to coaching. Readers will find actionable strategies for building relationships, setting clear expectations, assessing performance, and implementing various coaching techniques. It tackles challenges like managing remote sales teams and offers solutions to deal with attitude and habit issues that may affect sales personnel. With valuable coaching resources, future trends in sales coaching, and essential do's and don'ts, this book equips sales managers to lead with coaching and drive organizational success in a dynamic sales landscape.
Download or read book The Coaching Manager written by James M Hunt and published by SAGE. This book was released on 2002-05-06 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical and clearly written, this text introduces an easy to implement developmental leadership coaching model based on the authors' extensive work with thousands of managers, executives and MBA students.
Download or read book The Coaching Habit written by Michael Bungay Stanier and published by Box of Crayons Press. This book was released on 2016-02-29 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change. But what if managers could coach their people in 10 minutes or less? In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. It can also mean unlearning our ''fix it'' habits. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And, he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice. -Brené Brown, author of Rising Strong and Daring Greatly Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how---by saying less and asking more--you can develop coaching methods that produce great results. - Get straight to the point in any conversation with The Kickstart Question - Stay on track during any interaction with The AWE Question - Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question - Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question - Finally, ensure others find your coaching as beneficial as you do with The Learning Question A fresh, innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Dynamic question-and-answer sections help identify old habits and kick-start new behaviour, making sure you get the most out of all seven chapters. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great.
Download or read book Coaching Skills for Leaders in the Workplace written by Jackie Arnold and published by How To Books. This book was released on 2013-10-10 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions. Contents: List of figures and tables; Acknowledgements; Introduction; 1. What is Coaching?; 2. Become an effective leader and coach; 3. Internal and external coaching; 4. The differences between coaching and mentoring; 5. Establishing the right climate; 6. Coaching Models; 7. Coaching tools and exercises; 8. Effective communication skills; 9. Analysing comminications to indentify meaning; 10. Respecting others' worldviews and motivating your coachees; 11. Overcoming barriers to coaching and mentoring; 12. Understanding the role of power and authority; 13. Setting up the first session; 14. Presenting a business case for coaching; 15. Coaching supervision and super-vision; 16. Co-Coaching and team coaching; 17. Organisational approaches to coaching; Appendix 1: Sample forms and competences; Appendix 2: Controlling costs; Appendix 3: Case studies and evidence to support the value of coaching; Useful resources; Index
Download or read book Building A Coaching Culture How Managers As Coaches Can Include And Develop New Employees Successfully written by Andreas von der Heydt and published by Andreas von der Heydt Coaching. This book was released on 2021-12-01 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: The speed and complexity of change in business practice has never been greater than today. Navigating this “new and lasting norm” requires for any organization, besides other factors, two principal elements: Managers and leaders who are capable of coaching their team members as well as a new type of workforce that can quickly adapt to changing environments, can acquire new skills necessary to be successful in the future, and is willing and capable of stepping up to take over responsibility. The book argues that internal coaching is an excellent tool to onboard, integrate, and develop (new) employees. Successful coaching will result in higher job satisfaction (for both coach and coachee), better work and business results, and superior retention levels: A long-term win for both the organization, its employees, and customers. Based on extensive interviews with both tenured leaders and new employees, focus groups with learning & development experts, and a comprehensive literature research as well as the author ́s own in-depth coaching knowledge and expertise, this book proposes an academically researched, developed, and validated model of eight dimensions of successful coaching as well as a five-step implementation plan which can be used as an impactful framework to embed coaching skills in organizational settings to create a sustainable and growth-generating coaching culture.