Download or read book Co Producing and Co Designing written by Glenn Robert and published by Cambridge University Press. This book was released on 2022-09-08 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many healthcare improvement approaches originated in manufacturing, where end users are framed as consumers. But in healthcare, greater recognition of the complexity of relationships between patients, staff, and services (beyond a provider-consumer exchange) is generating new insights and approaches to healthcare improvement informed directly by patient and staff experience. Co-production sees patients as active contributors to their own health and explores how interactions with staff and services can best be supported. Co-design is a related but distinct creative process, where patients and staff work in partnership to improve services or develop interventions. Both approaches are promoted for their technocratic benefits (better experiences, more effective and safer services) and democratic rationales (enabling inclusivity and equity), but the evidence base remains limited. This Element explores the origins of co-production and co-design, the development of approaches in healthcare, and associated challenges; in reviewing the evidence, it highlights the implications for practice and research. This title is also available as Open Access on Cambridge Core.
Download or read book Beyond Sticky Notes written by Kelly Ann McKercher and published by . This book was released on 2020-05-31 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes a deep-dive into the mindsets and methods of Co-design. It draws on the authors' experience across Australia and New Zealand, as well as design, trauma-informed practice, collective learning and social movements.
Download or read book Co producing Research written by Banks, Sarah and published by Policy Press. This book was released on 2018-12-19 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a critical examination of the nature of co-produced research, this important new book draws on materials and case studies from the ESRC funded project ‘Imagine – connecting communities through research’. Outlining a community development approach to co-production, which privileges community agency, the editors link with wider debates about the role of universities within communities. With policy makers in mind, contributors discuss in clear and accessible language what co-production between community groups and academics can achieve. The book will be valuable for practitioners within community contexts, and researchers interested in working with communities, activists, and artists.
Download or read book Designing Public Policy for Co production written by Catherine Durose and published by Policy Press. This book was released on 2016 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on twelve compelling international contributions, this important book argues that traditional technocratic ways of designing policy are now inadequate and suggest co-production as a more democratic alternative. The book will be a valuable resource for researchers and students.
Download or read book Co Production of Public Services and Outcomes written by Elke Loeffler and published by Springer Nature. This book was released on 2020-10-03 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines user and community co-production of public services and outcomes, currently one of the most discussed topics in the field of public management and policy. It considers co-production in a wide range of public services, with particular emphasis on health, social care and community safety, illustrated through international case studies in many of the chapters. This book draws on both quantitative and qualitative empirical research studies on co-production, and on the Governance International database of more than 70 international co-production case studies, most of which have been republished by the OECD. Academically rigorous and systematically evidence-based, the book incorporates many insights which have arisen from the extensive range of research projects and executive training programmes in co-production undertaken by the author. Written in a style which is easy and enjoyable to read, the book gives readers, both academics and practitioners, the opportunity to develop a creative understanding of the essence and implications of co-production.
Download or read book Co Production and Co Creation written by Taco Brandsen and published by Routledge. This book was released on 2018-03-15 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.
Download or read book Co creating Digital Public Services for an Ageing Society written by Juliane Jarke and published by Springer Nature. This book was released on 2020-09-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
Download or read book Co producing Knowledge for Sustainable Cities written by Merritt Polk and published by Routledge. This book was released on 2015-01-09 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the current time, many issues and problems within sustainable urban development are managed within traditional disciplinary and organizational structures. However, problems such as, climate change, resource constraints, poverty and social tensions all exceed current compartmentalization of policy-making, administration and knowledge production. This book provides a better understanding of how researchers and practitioners together can co-produce knowledge to better contribute to solving the complex challenges of reaching sustainable urban futures. It is written for academic and professional audiences working with urban planning and sustainable cities around the world. Co-producing Knowledge is presented, by way of introduction, as a non-linear, collaborative approach to knowledge production which combines interdisciplinary, transdisciplinary, cross sector and policy approaches to societal problem solving. Examples are taken from Cape Town, Gothenburg, Kisumu, Manchester, Melbourne and a selection of cities in Southeast Asia. Each city chapter discusses the drivers and motivations behind knowledge co-production and gives concrete examples of activities and approaches that have been used to promote sustainable urban futures. Each chapter is written to promote mutual learning from the approaches that are already in use. Building upon these city cases, the conclusions outline an international practice and research agenda aimed at strengthening the promotion and implementation of the knowledge co-production for sustainability across diverse urban development contexts. This book provides an overview of the diverse driving forces behind co-production, and their specific contexts and constraints in a variety of cosmopolitan urban contexts. Some of these include institutional and cross-sector barriers to co-production, the need for learning across diverse levels and contexts, and strategies for balancing scientific excellence with the needs of societal change. This book offers valuable lessons regarding the concrete implications and potential impact that co-production processes can have for different user groups, such as planners, politicians, researchers, business interests and NGOs in different urban development contexts.
Download or read book CoDesign for Public Interest Services written by Daniela Selloni and published by Springer. This book was released on 2017-03-20 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This books focuses on co-design, and more specifically, on the various forms co-design might take to tackle the most pressing societal challenges, introducing public-interest services as the main application field. To do so, it presents an extensive study conducted within a particular community of residents in Milan: this is a social innovation story integrated into the discipline of service design, which simultaneously deepens the related concepts of co-design, co-production and co-management of services. Drawing upon this experience and further studies, the book presents the idea of a collaborative infrastructure and its related infrastructuring process in ten steps, in order to explore the issues of incubation and replication of services and to extensively investigate the creation of those experimental spaces in which citizen participation is fostered and innovation in the public realm is pursued. Lastly, the book develops other lines of reflection on co-design seen, for example, as a form of cultural activism, as an instrument for building citizenship, and as a key competence for the public administration and thus as a public service itself. The idea of co-design as a way to regenerate the practices of democracy is a recurring theme throughout the book: co-design is a process that seeks to change the state of things and it is intentionally presented as a long and complex path in which the role of designer is not only that of a facilitator, but also that of a cultural operator who contributes with ideas and visions, hopefully fostering a real cultural change.
Download or read book Architecting Robust Co Design of Materials Products and Manufacturing Processes written by Anand Balu Nellippallil and published by Springer Nature. This book was released on 2020-06-13 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores systems-based, co-design, introducing a “Decision-Based, Co-Design” (DBCD) approach for the co-design of materials, products, and processes. In recent years there have been significant advances in modeling and simulation of material behavior, from the smallest atomic scale to the macro scale. However, the uncertainties associated with these approaches and models across different scales need to be addressed to enable decision-making resulting in designs that are robust, that is, relatively insensitive to uncertainties. An approach that facilitates co-design is needed across material, product design and manufacturing processes. This book describes a cloud-based platform to support decisions in the design of engineered systems (CB-PDSIDES), which feature an architecture that promotes co-design through the servitization of decision-making, knowledge capture and use templates that allow previous solutions to be reused. Placing the platform in the cloud aids mass collaboration and open innovation. A valuable reference resource reference on all areas related to the design of materials, products and processes, the book appeals to material scientists, design engineers and all those involved in the emerging interdisciplinary field of integrated computational materials engineering (ICME).
Download or read book Decision Science for Future Earth written by Tetsukazu Yahara and published by Springer Nature. This book was released on 2021-01-29 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book provides a theoretical framework and case studies on decision science for regional sustainability by integrating the natural and social sciences. The cases discussed include solution-oriented transdisciplinary studies on the environment, disasters, health, governance and human cooperation. Based on these case studies and comprehensive reviews of relevant works, including lessons learned from past failures for predictable surprises and successes in adaptive co-management, the book provides the reader with new perspectives on how we can co-design collaborative projects with various conflicts of interest and how we can transform our society for a sustainable future. The book makes a valuable contribution to the global research initiative Future Earth, promoting transdisciplinary studies to bridge the gap between science and society in knowledge generation processes and supporting efforts to achieve the UN’s Sustainable Development Goals (SDGs). Compared to other publications on transdisciplinary studies, this book is unique in that evolutionary biology is used as an integrator for various areas related to human decision-making, and approaches social changes as processes of adaptive learning and evolution. Given its scope, the book is highly recommended to all readers seeking an integrated overview of human decision-making in the context of social transformation.
Download or read book Co creation for Responsible Research and Innovation written by Alessandro Deserti and published by Springer. This book was released on 2021-09-17 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book summarizes research being pursued within the SISCODE (Society in Innovation and Science through CO-DEsign) project, funded by the EU under the H2020 programme, the goal of which is to set up an analytical, reflective and learning framework to explore the transformations in initiatives and policies emerging from the interaction between citizens and stakeholders. The book provides a critical analysis of the co-design processes activated in 10 co-creation labs addressing societal challenges across Europe. Each lab as a case study of real-life experimentation is described through its journey, starting from the purpose on the ground of the experimentation and the challenge addressed. Specific attention is then drawn on the role of policies and policy maker engagement. Finally, the experimentation is enquired in terms of its output, transformations triggered within the organization and the overall ecosystem, and its outcomes, opening the reasoning towards the lessons learnt and reflections that the entire co-creation journey brought.
Download or read book Bringing User Experience to Healthcare Improvement written by Paul Bate and published by Radcliffe Publishing. This book was released on 2007 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering recommendations for the future and discussion points, this book explores the underlying concepts, methods and practices for experience-based design, applying a user-focused approach to healthcare systems.
Download or read book Systemic Design written by Peter Jones and published by Springer. This book was released on 2019-01-23 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents emerging work in the co-evolving fields of design-led systemics, referred to as systemic design to distinguish it from the engineering and hard science epistemologies of system design or systems engineering. There are significant societal forces and organizational demands impelling the requirement for “better means of change” through integrated design practices of systems and services. Here we call on advanced design to lead programs of strategic scale and higher complexity (e.g., social policy, healthcare, education, urbanization) while adapting systems thinking methods, creatively pushing the boundaries beyond the popular modes of systems dynamics and soft systems. Systemic design is distinguished by its scale, social complexity and integration – it is concerned with higher-order systems that that entail multiple subsystems. By integrating systems thinking and its methods, systemic design brings human-centred design to complex, multi-stakeholder service systems. As designers engage with ever more complex problem areas, it is necessary to draw on a basis other than individual creativity and contemporary “design thinking” methods. Systems theories can co-evolve with a new school of design theory to resolve informed action on today’s highly resilient complex problems and can deal effectively with demanding, contested and high-stakes challenges.
Download or read book Uncertainty and Possibility written by Yoko Akama and published by Routledge. This book was released on 2020-06-08 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uncertainty and possibility are emerging as both theoretical concepts and fields of empirical investigation, as scholars and practitioners seek new creative, hopeful and speculative modes of understanding and intervening in a world of crisis.This book offers new perspectives on the central issues of uncertainty and possibility, and identifies new research methods which take advantage of disruptive and experimental techniques. Advancing a practical agenda for future making, it reveals how uncertainty can be engaged as a generative ‘technology’ for understanding, researching and intervening in the world. Drawing on key themes in creative methodologies, such as making, essaying, inhabiting and attuning, chapters explore contemporary sites of practice. The book looks at maker spaces and technology design, the imaginaries of architectural design, the temporalities of built cultural heritage, and interdisciplinary making and performing. Based on the authors' own academic work and their applied research with a range of different organizations, Uncertainty and Possibility outlines new opportunities for research and intervention. It is essential reading for students, scholars and practitioners in design anthropology and human-centred design.
Download or read book Service Design and Service Thinking in Healthcare and Hospital Management written by Mario A. Pfannstiel and published by Springer. This book was released on 2018-12-28 with total page 535 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service design and service thinking, including service design processes, tools and methods; service blueprints and service delivery; creation and implementation of services; interaction design and user experience; design of service touchpoints and service interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and healthcare sector who are interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.
Download or read book The Future of Competition written by C. K. Prahalad and published by Harvard Business Press. This book was released on 2004-02-18 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this visionary book, C. K. Prahalad and Venkat Ramaswamy explore why, despite unbounded opportunities for innovation, companies still can't satisfy customers and sustain profitable growth. The explanation for this apparent paradox lies in recognizing the structural changes brought about by the convergence of industries and technologies; ubiquitous connectivity and globalization; and, as a consequence, the evolving role of the consumer from passive recipient to active co-creator of value. Managers need a new framework for value creation. Increasingly, individual customers interact with a network of firms and consumer communities to co-create value. No longer can firms autonomously create value. Neither is value embedded in products and services per se. Products are but an artifact around which compelling individual experiences are created. As a result, the focus of innovation will shift from products and services to experience environments that individuals can interact with to co-construct their own experiences. These personalized co-creation experiences are the source of unique value for consumers and companies alike. In this emerging opportunity space, companies must build new strategic capital—a new theory on how to compete. This book presents a detailed view of the new functional, organizational, infrastructure, and governance capabilities that will be required for competing on experiences and co-creating unique value.
