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EBookClubs

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Book Civility at Work

Download or read book Civility at Work written by Lewena Bayer and published by Business Expert Press. This book was released on 2021-02-09 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility. In case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98% of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on Civility in America: A Nationwide Survey, conducted by global public relations firm Weber Shandwick and public affairs firm Powell Tate in partnership with KRC Research, civility in America continues to erode. This year’s study found that 70% of the Americans believe incivility has reached crisis proportions. Alarmingly, 81% of the Americans think that incivility is leading to an increase in violence at work. Notably, 80% of the people are dissatisfied with their jobs. Increasingly, people are choosing employers who understand that civility is good business. In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.

Book How to Take Action for Successful Performance Management

Download or read book How to Take Action for Successful Performance Management written by Falconer Mitchell and published by Business Expert Press. This book was released on 2019-08-27 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is intended for practitioners, students, and researchers who are interested in designing, using, assessing, and researching performance management systems. Managerial personnel involved in such activity will hold many beliefs about how their organization functions. This text uses the philosophy of pragmatic constructivism to show how managerial beliefs that underlie action can be made explicit and so facilitate their assessment and improvement. This involves recognizing and integrating the four dimensions (facts, possibilities, values, and communication) that represent how managers relate to the reality in which they operate. When managerial beliefs are based on an accurate representation of reality, they are more likely to be successful. Problems occur where reality is misrepresented in managerial beliefs. This is especially so in performance management, as the book illustrates using real-world examples. Specific topics addressed include planning and decision making, performance management of investment center managers, strategic performance management, and operational performance management.

Book Leadership In Disruptive Times

Download or read book Leadership In Disruptive Times written by Sattar Bawany and published by Business Expert Press. This book was released on 2023-04-12 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the business community has learned through the COVID-19 pandemic, it’s more important than ever for leaders to anticipate and plan for the possibility of an unplanned disruptive event. The more prepared you are to manage shocks, the less likely you’ll fall victim to the serious harm a crisis has the potential to inflict. Crisis management is one of several interrelated core disciplines comprising enterprise risk management, along with emergency preparedness, disaster response, business continuity planning, supply chain risk mitigation, and cyber liability prevention. Crisis management practices can help lessen the magnitude of emergencies and disasters while decreasing the uncertainty and anxiety associated with these events. This book provides insights into an understanding of leadership in a new era of radical uncertainty and disruption brought about by other challenges such as climate change, financial crises, terrorism, demographic changes in the labor market, health/disease risk from the pandemic, and rapid developments in innovative digital technologies and its impact on transformation at the workplace.

Book Practicing Leadership

Download or read book Practicing Leadership written by Alan S. Gutterman and published by Business Expert Press. This book was released on 2019-03-20 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practicing Leadership is intended to serve as a guide to basic principles of leadership and begins with an overview of definitions and conceptions of leadership and then continues with discussions of the roles and activities expected from an effective leader; personality traits and attributes which can be learned and perfected by persons that aspire to leadership positions; styles of leadership, which encompass the strategies used by leaders to engage with their followers and leadership in developing countries. Leadership is a universal phenomenon that has preoccupied scholars, politicians and others for centuries. In the management context leadership has been consistently identified as playing a critical role in the success or failure of organizations and some surveys have pegged almost half of an organization’s performance on the quality and effectiveness of its leadership team. Apart from organizational performance, researchers have consistently found a strong correlation between leadership styles and behaviors and the job satisfaction and performance of subordinates. When formal interest in the study of leadership first began in the 19th and early 20th centuries, the so-called “great man” theory, which assumed that certain individual characteristics or traits could be found in leaders but not in non-leaders and that those characteristics could not be developed but must be inherited, was quite popular and many assumed that leaders were simply “born and not made”. As time passed, however, the consensus within the community of leadership scholars and consultants shifted significantly to the current working proposition that while some people do indeed appear to be natural leaders from birth it is nonetheless possible for many others with sufficient desire and willpower to develop into a “leader” by following a continuous process of work, self-study, education, training and experience.

Book Comparative Management Studies

Download or read book Comparative Management Studies written by Alan S. Gutterman and published by Business Expert Press. This book was released on 2019-04-04 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: All managers, regardless of where they work, must understand certain basic concepts such as the functions, roles, and skills associated with the managerial position and the styles available to managers for use in any given situation. However, context matters, and it is essential that managers understand the role that culture plays in being effective in their positions. This book begins with a brief description of the history and evolution of "management studies", continues with an overview of the scope and practice of comparative management studies, and provides examples of the research that has been done on cross-cultural transfer of management theories. In addition, the book includes materials on the search for, and analysis of, dimensions of management styles that can be used as a basis for creating models that can be used for comparison purposes.

Book The Fearless Organization

Download or read book The Fearless Organization written by Amy C. Edmondson and published by John Wiley & Sons. This book was released on 2018-11-14 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.

Book Violence at Work

Download or read book Violence at Work written by Duncan Chappell and published by International Labour Organization. This book was released on 2006 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.

Book Rudeness and Civility

Download or read book Rudeness and Civility written by John F. Kasson and published by Hill and Wang. This book was released on 1991-09-01 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: With keen insight and subtle humor, John F. Kasson explores the history and politics of etiquette from America's colonial times through the nineteenth century. He describes the transformation of our notion of "gentility," once considered a birthright to some, and the development of etiquette as a middle-class response to the new urban and industrial economy and to the excesses of democratic society.

Book Effective Succession Planning

Download or read book Effective Succession Planning written by William Rothwell and published by AMACOM. This book was released on 2010-04-21 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: William Rothwell honored with the ASTD Distinguished Contribution Award in Workplace Learning and Performance. The definitive guide to a timely and timeless topic-- now fully revised and updated. As baby boomers continue to retire en masse from executive suites, managerial offices, and specialized or technical jobs, the question is—who will take their places? This loss of valuable institutional memory has made it apparent that no organization can afford to be without a strong succession program. Now in its fourth edition, Effective Succession Planning provides the tools organizations need to establish, revitalize, or revise their own succession planning and management (SP&M) programs. The book has been fully updated to address challenges brought on by sea changes such as globalization, recession, technology, and the aftereffects of the terror attacks. It features new sections on identifying and assessing competencies and future needs; management vs. technical succession planning; and ethics and conduct; and new chapters on integrating recruitment and retention strategies with succession planning programs. This edition incorporates the results of two extensive new surveys, and includes a Quick Start guide to help begin immediate implementation as well as a CD-ROM packed with assessments, checklists, customizable guides, and other practical tools.

Book Principles of Management

    Book Details:
  • Author : David S. Bright
  • Publisher :
  • Release : 2023-05-16
  • ISBN : 9781998109166
  • Pages : 0 pages

Download or read book Principles of Management written by David S. Bright and published by . This book was released on 2023-05-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.

Book Civil Leadership

Download or read book Civil Leadership written by Michael S. Woods and published by . This book was released on 2010-05 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Saying health care is complex is a laughable remark; it is beyond complex, affecting every citizen and every institution or business. Regardless of the topic, the economics of health care, the payors, providers and their training systems, the myriad state and federal governmental agencies, lawyers, hospitals, pharma, insurers no one is immune from justified, well-deserved criticism. This complexity paradoxically, and somewhat disturbingly, inoculates each of the above noted participants from sole responsibility of having created the complex morass that is rightly maligned by just about anyone who knows anything about health care, and everyone who has had the need to access the industry as a clientthat is, a patient." Michael S. Woods, M.D., M.M.M. in Civil Leadership In his latest book for Joint Commission Resources, Michael S. Woods, M.D., M.M.M. tackles the often-tumultuous relationship of physicians, patients, and today's heath care environment. Dr. Woods, a practicing surgeon, offers civil, common-sense, business-savvy leadership advice to physicians, but his lessons are also valuable to clinical and nonclinical staff, as well as to patients. Topics covered include: Relationship-based Civil Leadership The Self-inflicted Injuries of Disruptive and Uncivil Behavior Relationship-based Civil Leadership as a Health Care Business Strategy Community, Motivation, and the Patient Why Civility-driven, Relationship-based Care Now Self-Inflicted Wounds: The Seven Common Leadership Misstepsr of Physicians Standards for Civility-Driven Behavior and Professionalism One Foot Out of the Box and Into the Future

Book Creating   Sustaining Civility in Nursing Education  2nd Ed

Download or read book Creating Sustaining Civility in Nursing Education 2nd Ed written by Cynthia Clark, PhD, RN, ANEF, FAAN and published by Sigma Theta Tau. This book was released on 2017-03-14 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: This highly anticipated, fully revised second edition revisits and augments the award-winning Creating & Sustaining Civility in Nursing Education. In this comprehensive new edition, author Cynthia Clark explores the problem of incivility within nursing academe and provides practical solutions that range from ready-to-use teaching tools to principles for broad-based institutional change. She further explores the costs and consequences of incivility, its link to stress, ways to identify the problem, and how to craft a vision for change – including bridging the gap between nursing education and practice. Rather than dwell on the negative, this book focuses on solutions, including role-modeling and mentoring, stress management, and positive learning environments. Nurse educators at all levels will appreciate the variety of evidence-based strategies that faculty – and students – can implement to promote and maintain civility and respect in the education setting, including online learning.

Book Sexual Harassment of Women

    Book Details:
  • Author : National Academies of Sciences, Engineering, and Medicine
  • Publisher : National Academies Press
  • Release : 2018-09-01
  • ISBN : 0309470870
  • Pages : 313 pages

Download or read book Sexual Harassment of Women written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2018-09-01 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last few decades, research, activity, and funding has been devoted to improving the recruitment, retention, and advancement of women in the fields of science, engineering, and medicine. In recent years the diversity of those participating in these fields, particularly the participation of women, has improved and there are significantly more women entering careers and studying science, engineering, and medicine than ever before. However, as women increasingly enter these fields they face biases and barriers and it is not surprising that sexual harassment is one of these barriers. Over thirty years the incidence of sexual harassment in different industries has held steady, yet now more women are in the workforce and in academia, and in the fields of science, engineering, and medicine (as students and faculty) and so more women are experiencing sexual harassment as they work and learn. Over the last several years, revelations of the sexual harassment experienced by women in the workplace and in academic settings have raised urgent questions about the specific impact of this discriminatory behavior on women and the extent to which it is limiting their careers. Sexual Harassment of Women explores the influence of sexual harassment in academia on the career advancement of women in the scientific, technical, and medical workforce. This report reviews the research on the extent to which women in the fields of science, engineering, and medicine are victimized by sexual harassment and examines the existing information on the extent to which sexual harassment in academia negatively impacts the recruitment, retention, and advancement of women pursuing scientific, engineering, technical, and medical careers. It also identifies and analyzes the policies, strategies and practices that have been the most successful in preventing and addressing sexual harassment in these settings.

Book The No Asshole Rule

Download or read book The No Asshole Rule written by Robert I. Sutton and published by Business Plus. This book was released on 2007-02-22 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers: Strategies on how to pinpoint and eliminate negative influences for good Illuminating case histories from major organizations A self-diagnostic test and a program to identify and keep your own "inner jerk" from coming out The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

Book Effective Directors

Download or read book Effective Directors written by Charlotte Valeur and published by Routledge. This book was released on 2021-10-10 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. Being a good board member is not about knowing everything; it is about asking the right questions and challenging appropriately. Effective Directors: The Right Questions To Ask (QTA) is a reference book for board members and executives globally to support them in their work. With chapters written by senior company board members and respected figures in corporate governance, the questions have been drawn together to offer food for thought and useful prompts that take boards beyond operational discussions. The book clearly presents key areas to be considered by the board (there are over 50 in total) and range from board composition, to data security, diversity and inclusion, and succession planning. The questions are ones that boards, in any organisation, should be asking themselves, their fellow board members, service providers, executives, and other stakeholders to ensure that the right issues are raised, transparency and effective oversight are achieved, and the board is fulfilling its role in governing the organisation. In addition to being invaluable for board members, the book is also a very useful tool for executives in understanding the kind of questions their board members are likely to ask, and the kind of questions that should be asked and discussed in the boardroom.

Book The Working Life

Download or read book The Working Life written by Joanne B. Ciulla and published by Crown Currency. This book was released on 2011-03-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: A wide-ranging look at the allure and changing significance of work.With seductions, misunderstandings, and misinformation everywhere, this immensely readable book calls for a new contract--with ourselves. Drawing from history, mythology, literature, pop culture, and practical experience, Ciulla probes the many meanings of work or its meaninglessness and asks: Why are so many of us letting work take over our lives and trying to live in what little time is left? What has happened to the old, unspoken contract between worker and employer? Why are young people not being disloyal when they regularly consider job-changing? Employers can't promise as much to workers as before. Is that because they promise so much to stockholders? Why are there mass layoffs and "downsizing" in a time of unequaled corporate prosperity? And why are the most common lies in business about satisfactory employee performance? The traditional contract between employers and employees is over. This thoughtful and provocative study shows how to replace it by the one we make with ourselves.

Book Working With You is Killing Me

Download or read book Working With You is Killing Me written by Katherine Crowley and published by Hachette UK. This book was released on 2006-03-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two well-respected management experts deliver an authoritative manual that provides valuable insights for turning conflicts in the workplace into productive working relationships. The toughest part of any job is dealing with the people around you. Scratch the surface of any company and uncover a hotbed of emotions—people feeling anxious about performance, angry at co-workers, and misunderstood by management. Now, in WORKING WITH YOU IS KILLING ME, readers learn how to “unhook” from these emotional pitfalls and gain valuable strategies for confronting workplace conflicts in a healthy, productive way. They’ll discover how to: Manage an ill-tempered boss before he or she explodes Defend themselves against idea-pilfering rivals before they steal all the credit Detach from those annoying co-workers whose irritating habits ruin the day And much, much more.