Download or read book Churn Prediction Methods Evaluation and Implementation for Telecom Industry written by Yingwen Ren and published by . This book was released on 2021 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the rapid growth in the telecom market, there is an emerging trend to focus on customer retention, which is a critical factor for designing future customer incentive strategies to help a company manage customer relationships. Our main contribution is to build an effective churn prediction system for a telecom company providing real-time communication to predict whether a customer may cease to do business with the company, i.e., stop using the service provided by the company to make phone calls. Due to the dynamic market environment, developing such a system is challenging, as it should not involve frequent retraining processes, leading to a high computational cost. Many different techniques are available to identify customers who are most likely to leave, however, which technique is the most suitable and applicable in practice is not clear because the performance of prediction methods depends heavily on the characteristics of the data. In our thesis, we implemented and evaluated two methods, namely MLP (Multilayer Perceptron) and WTTE-RNN (Weibull Time To Event Recurrent Neural Network), and the model evaluation is based on accuracy and computational cost. We conducted experiments on the real-world dataset containing customer call activity records, experimental results demonstrate that the model performance of MLP is better than the WTTE-RNN, achieving a higher AUC, precision, and Recall. Considering the computational cost, the WTTE-RNN takes more time than the MLP as the WTTE-RNN needs to be retrained, it cannot be directly applied for new data. Furthermore, a detailed feature engineering process was presented in our project, especially how to extract temporal call behavior from raw data. A user-friendly interface was implemented, in order to let users better use our churn prediction system.

Download or read book Churn Prediction in Telecommunication fuzzy Decision Trees and Pattern Trees written by Roland Merheb and published by . This book was released on 2010 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer acquisition and retention a concern for all industries, but it is particularly acute in the strongly competitive and now broadly liberalized telecommunications industry. In the last couple of years telecom churn has become a key lever with direct impact on revenues and performance in both emerging and mature markets. Churn management is the concept of identifying those customers who are intending to move their custom to a competing service provider. Once identified, these customers can be targeted with proactive marketing campaigns for retention efforts. Many techniques have emerged for the purpose of prediction churn in general and specific for the purpose of predicting churn in telecom. It is clear that it is not enough to produce a churn prediction model only it is very necessary to fully understand the underlying reasons driving churn. What is needed are models that not only predict but give an understanding of the root causes of churn. The aim of this thesis is to identify the most suitable linguistic model for churn prediction in the wireless telecommunication industry in order not only to identify customers with the intention of churning but also to seek out the root causes of their churn. This will be done by identifying the attributes that affect churn in telecoms and two prediction models for the problem specified – Fuzzy Decision Trees and Pattern Trees.

Download or read book Predicting Customer Churn in the Telecommunication Industry written by Anne-Sophie Hadaschik and published by . This book was released on 2017 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt: The increasing occurrence of customer churn that implies customers' discontinuation of their current relationship with a service provider, has forced many companies in competitive markets to redirect their strategic focus to consider customer acquisition and customer retention equally. In particular, in the telecommunication industry a high degree of saturation and competition contributed to ever increasing churn rates. However, resources of marketing managers to develop valid churn prediction and retention techniques are finite. The aim of this study is to identify customers which are likely to churn with a constrained and thus limited set of characteristics. Therefore, this study investigates the churn behavior of customers of a German telecommunication company. The study's finding underline the usefulness of logistic regression when building a churn prediction model. Furthermore, the research shows that a limited number of explanatory variables are sufficient to predict churn with proficient accuracy so that companies may carry out suitable actions to prevent customer churn. In detail, the study identifies a distinct correlation between customer churn behavior and attributes of customer contract history, as well as certain demographic variables. In order to focus on profitable customers when managing churn, a classification approach is computed to improve marketing spending. This thesis encourages companies to justify or expand measurements against churn by proposing an easier and more cost-effective means for customer churn prediction.

Download or read book New Trends in Computational Collective Intelligence written by David Camacho and published by Springer. This book was released on 2014-09-10 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book consists of 20 chapters in which the authors deal with different theoretical and practical aspects of new trends in Collective Computational Intelligence techniques. Computational Collective Intelligence methods and algorithms are one the current trending research topics from areas related to Artificial Intelligence, Soft Computing or Data Mining among others. Computational Collective Intelligence is a rapidly growing field that is most often understood as an AI sub-field dealing with soft computing methods which enable making group decisions and processing knowledge among autonomous units acting in distributed environments. Web-based Systems, Social Networks, and Multi-Agent Systems very often need these tools for working out consistent knowledge states, resolving conflicts and making decisions. The chapters included in this volume cover a selection of topics and new trends in several domains related to Collective Computational Intelligence: Language and Knowledge Processing, Data Mining Methods and Applications, Computer Vision, and Intelligent Computational Methods. This book will be useful for graduate and PhD students in computer science as well as for mature academics, researchers and practitioners interested in the methods and applications of collective computational intelligence in order to create new intelligent systems.

Download or read book Nonlinear Estimation and Classification written by David D. Denison and published by Springer Science & Business Media. This book was released on 2013-11-11 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: Researchers in many disciplines face the formidable task of analyzing massive amounts of high-dimensional and highly-structured data. This is due in part to recent advances in data collection and computing technologies. As a result, fundamental statistical research is being undertaken in a variety of different fields. Driven by the complexity of these new problems, and fueled by the explosion of available computer power, highly adaptive, non-linear procedures are now essential components of modern "data analysis," a term that we liberally interpret to include speech and pattern recognition, classification, data compression and signal processing. The development of new, flexible methods combines advances from many sources, including approximation theory, numerical analysis, machine learning, signal processing and statistics. The proposed workshop intends to bring together eminent experts from these fields in order to exchange ideas and forge directions for the future.

Download or read book Intelligent Systems Design and Applications written by Ajith Abraham and published by Springer Nature. This book was released on with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Proceedings of Fifth International Conference on Computing Communications and Cyber Security written by Sudeep Tanwar and published by Springer Nature. This book was released on with total page 965 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Networking and Telecommunications Concepts Methodologies Tools and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2010-01-31 with total page 2130 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This multiple-volume publications exhibits the most up-to-date collection of research results and recent discoveries in the transfer of knowledge access across the globe"--Provided by publisher.

Download or read book Advanced Data Mining and Applications written by Longbing Cao and published by Springer. This book was released on 2010-11-18 with total page 589 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the ever-growing power of generating, transmitting, and collecting huge amounts of data, information overloadis nowan imminent problemto mankind. The overwhelming demand for information processing is not just about a better understanding of data, but also a better usage of data in a timely fashion. Data mining, or knowledge discovery from databases, is proposed to gain insight into aspects ofdata and to help peoplemakeinformed,sensible,and better decisions. At present, growing attention has been paid to the study, development, and application of data mining. As a result there is an urgent need for sophisticated techniques and toolsthat can handle new ?elds of data mining, e. g. , spatialdata mining, biomedical data mining, and mining on high-speed and time-variant data streams. The knowledge of data mining should also be expanded to new applications. The 6th International Conference on Advanced Data Mining and Appli- tions(ADMA2010)aimedtobringtogethertheexpertsondataminingthrou- out the world. It provided a leading international forum for the dissemination of original research results in advanced data mining techniques, applications, al- rithms, software and systems, and di?erent applied disciplines. The conference attracted 361 online submissions from 34 di?erent countries and areas. All full papers were peer reviewed by at least three members of the Program Comm- tee composed of international experts in data mining ?elds. A total number of 118 papers were accepted for the conference. Amongst them, 63 papers were selected as regular papers and 55 papers were selected as short papers.

Download or read book Data Warehousing and Knowledge Discovery written by Torben Bach Pedersen and published by Springer Science & Business Media. This book was released on 2009-08-17 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 11th International Conference on Data Warehousing and Knowledge Discovery, DaWak 2009 held in Linz, Austria in August/September 2009. The 36 revised full papers presented were carefully reviewed and selected from 124 submissions. The papers are organized in topical sections on data warehouse modeling, data streams, physical design, pattern mining, data cubes, data mining applications, analytics, data mining, clustering, spatio-temporal mining, rule mining, and OLAP recommendation.

Download or read book Rough Sets and Current Trends in Computing written by James J. Alpigini and published by Springer Science & Business Media. This book was released on 2002-09-25 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the Third International Conference on Rough Sets and Current Trends in Computing, RSCTC 2002, held in Malvern, PA, USA in October 2002. The 76 revised regular papers and short communications presented together with 2 keynotes and 5 plenary papers were carefully reviewed and selected from more than 100 submissions. The book offers topical sections on foundation and methods; granular and neural computing; probabilistic reasoning; data mining, machine learning and pattern recognition; Web mining; and applications.

Download or read book International Conference on Innovative Computing and Communications written by Aboul Ella Hassanien and published by Springer Nature. This book was released on 2023-10-25 with total page 932 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes high-quality research papers presented at the Sixth International Conference on Innovative Computing and Communication (ICICC 2023), which is held at the Shaheed Sukhdev College of Business Studies, University of Delhi, Delhi, India, on February 17–18, 2023. Introducing the innovative works of scientists, professors, research scholars, students, and industrial experts in the field of computing and communication, the book promotes the transformation of fundamental research into institutional and industrialized research and the conversion of applied exploration into real-time applications.

Download or read book Applications of Artificial Intelligence in Engineering written by Xiao-Zhi Gao and published by Springer Nature. This book was released on 2021-05-10 with total page 922 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents best selected papers presented at the First Global Conference on Artificial Intelligence and Applications (GCAIA 2020), organized by the University of Engineering & Management, Jaipur, India, during 8–10 September 2020. The proceeding will be targeting the current research works in the domain of intelligent systems and artificial intelligence.

Download or read book Proceedings of Third International Conference on Communication Computing and Electronics Systems written by V. Bindhu and published by Springer Nature. This book was released on 2022-03-19 with total page 1111 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes high quality research papers presented at the International Conference on Communication, Computing and Electronics Systems 2021, held at the PPG Institute of Technology, Coimbatore, India, on 28-29 October 2021. The volume focuses mainly on the research trends in cloud computing, mobile computing, artificial intelligence and advanced electronics systems. The topics covered are automation, VLSI, embedded systems, optical communication, RF communication, microwave engineering, artificial intelligence, deep learning, pattern recognition, communication networks, Internet of Things, cyber-physical systems, and healthcare informatics.

Download or read book Trends and Applications in Information Systems and Technologies written by Álvaro Rocha and published by Springer Nature. This book was released on 2021-04-22 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: ​This book is composed of a selection of articles from The 2021 World Conference on Information Systems and Technologies (WorldCIST'21), held online between 30 and 31 of March and 1 and 2 of April 2021 at Hangra de Heroismo, Terceira Island, Azores, Portugal. WorldCIST is a global forum for researchers and practitioners to present and discuss recent results and innovations, current trends, professional experiences and challenges of modern information systems and technologies research, together with their technological development and applications. The main topics covered are: A) Information and Knowledge Management; B) Organizational Models and Information Systems; C) Software and Systems Modeling; D) Software Systems, Architectures, Applications and Tools; E) Multimedia Systems and Applications; F) Computer Networks, Mobility and Pervasive Systems; G) Intelligent and Decision Support Systems; H) Big Data Analytics and Applications; I) Human–Computer Interaction; J) Ethics, Computers & Security; K) Health Informatics; L) Information Technologies in Education; M) Information Technologies in Radiocommunications; N) Technologies for Biomedical Applications.

Download or read book Data Science for Business written by Foster Provost and published by "O'Reilly Media, Inc.". This book was released on 2013-07-27 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by renowned data science experts Foster Provost and Tom Fawcett, Data Science for Business introduces the fundamental principles of data science, and walks you through the "data-analytic thinking" necessary for extracting useful knowledge and business value from the data you collect. This guide also helps you understand the many data-mining techniques in use today. Based on an MBA course Provost has taught at New York University over the past ten years, Data Science for Business provides examples of real-world business problems to illustrate these principles. You’ll not only learn how to improve communication between business stakeholders and data scientists, but also how participate intelligently in your company’s data science projects. You’ll also discover how to think data-analytically, and fully appreciate how data science methods can support business decision-making. Understand how data science fits in your organization—and how you can use it for competitive advantage Treat data as a business asset that requires careful investment if you’re to gain real value Approach business problems data-analytically, using the data-mining process to gather good data in the most appropriate way Learn general concepts for actually extracting knowledge from data Apply data science principles when interviewing data science job candidates

Download or read book International Conference on Innovative Computing and Communications written by Ashish Khanna and published by Springer Nature. This book was released on 2019-11-16 with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gathers high-quality research papers presented at the Second International Conference on Innovative Computing and Communication (ICICC 2019), which was held at the VSB - Technical University of Ostrava, Czech Republic, on 21–22 March 2019. Highlighting innovative papers by scientists, scholars, students, and industry experts in the fields of computing and communication, the book promotes the transformation of fundamental research into institutional and industrialized research, and the translation of applied research into real-world applications.