Download or read book Managing Interpersonal Conflict written by William A. Donohue and published by SAGE. This book was released on 1992-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Download or read book Managing Intercultural Conflict Effectively written by Stella Ting-Toomey and published by SAGE Publications. This book was released on 2001-07-25 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Download or read book Using Conflict in Organizations written by Carsten K W De Dreu and published by SAGE. This book was released on 1997-11-24 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Challenging the common belief that conflict in groups and organizations should be prevented or resolved to maintain or enhance performance, Using Conflict in Organizations offers an alternative perspective by presenting the increasing knowledge on how conflict can enhance individual achievement, the quality of group decision-making and productivity in organizations. Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink a

Download or read book Models of Conflict Resolution written by Irene Sagel-Grande and published by Maklu. This book was released on 1999 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Conflict Management and Intercultural Communication written by Xiaodong Dai and published by Taylor & Francis. This book was released on 2022-11-15 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

Download or read book Chinese Negotiating Behavior written by Richard H. Solomon and published by US Institute of Peace Press. This book was released on 1999 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: After two decades of hostile confrontation, China and the United States initiated negotiations in the early 1970s to normalize relations. Senior officials of the Nixon, Ford, Carter, and Reagan administrations had little experience dealing with the Chinese, but they soon learned that their counterparts from the People's Republic were skilled negotiators. This study of Chinese negotiating behavior explores the ways senior officials of the PRC--Mao Zedong, Zhou Enlai, Deng Xiaoping, and others--managed these high-level political negotiations with their new American "old friends." It follows the negotiating process step by step, and concludes with guidelines for dealing with Chinese officials. Originally written for the RAND Corporation, this study was classified because it drew on the official negotiating record. It was subsequently declassified, and RAND published the study in 1995. For this edition, Solomon has added a new introduction, and Chas Freeman has written an interpretive essay describing the ways in which Chinese negotiating behavior has, and has not, changed since the original study. The bibiliography has been updated as well.

Download or read book Traditional Chinese Thinking on HRM Practices written by L. Yuan and published by Springer. This book was released on 2013-11-15 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: Suggests important ramifications for both Western and Eastern Human Resources Practices and is the first research of its kind to empirically investigate the effect of Chinese core values, which originated from Chinese traditional thinking, on HRM practices in China.

Download or read book Leadership in a Diverse and Multicultural Environment written by Mary L. Connerley and published by SAGE Publications. This book was released on 2005-03-02 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is a well-written book. Quite simple and precise . . . The authors should be commended. This book deals with leadership from a very contemporary perspective that reflects the importance of multiculturalism." –Guo-Ming Chen, University of Rhode Island No matter how culturally different the person or group, there will be common-ground similarities and no matter how similar the person or group, there will be significant differences. Culture influences our thoughts, words, and actions in ways that are often unrecognized, leading to misunderstandings. Each misunderstanding can become very expensive, both in terms of missed opportunities and less effective business outcomes. Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, Leadership in a Diverse and Multicultural Environment also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of individuals from all races, ethnicities, religions, and genders with a minimum of misunderstandings. Leadership in a Diverse and Multicultural Environment is well grounded in solid research, but written in an easy-to-comprehend style that: Provides a "culture centered" leadership perspective allowing organizational leaders the opportunity to attend to the influence of culture Helps the reader find examples of how multicultural awareness can make their leadership task easier Promotes an organizational culture that is more satisfying to both individuals and their leaders by embracing and celebrating differences. Leadership in a Diverse and Multicultural Environment is an ideal supplemental text for undergraduate- or graduate-level international management, leadership, or diversity-related courses taught in the business curriculum. It could also be used in leadership courses taught in education and communication departments.

Download or read book The Oxford Handbook of Chinese Psychology written by Michael Harris Bond and published by . This book was released on 2010 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years China has witnessed unprecedented economic growth, emerging as a powerful, influential player on the global stage. Now, more than ever, there is a great interest and need within the West to better understand the psychological and social processes that characterize the Chinese people. The Oxford Handbook of Chinese Psychology is the first book of its kind - a comprehensive and commanding review of Chinese psychology, covering areas of human functioning with unparalleled sophistication and complexity. In 42 chapters, leading authorities cite and integrate both English and Chinese-language research in topic areas ranging from the socialization of children, mathematics achievement, emotion, bilingualism and Chinese styles of thinking to Chinese identity, personal relationships, leadership processes and psychopathology. With all chapters accessibly written by the leading researchers in their respective fields, the reader of this volume will learn how and why China has developed in the way it has, and how it is likely to develop. In addition, the book shows how a better understanding of a culture so different to our own can tell us so much about our own culture and sense of identity. A book of extraordinary breadth, The Oxford Handbook of Chinese Psychology will become the essential sourcebook for any scholar or practitioner attempting to understand the psychological functioning of the world's largest ethnic group.

Download or read book Disputes Resolution in Urban Communities in Contemporary China written by Jieren Hu and published by Springer Nature. This book was released on 2020-11-06 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains the causes, process, and results of group disputes in urban communities (the empirical experiences from Shanghai) in China. It explores the means and characteristics of as well as the differences in conflict resolution in various forms of state–society relations, particularly the ways of dealing with and resolving disputes concerning mass incidents involving government interests in China’s current social transformation period. It also analyzes how people’s mediation organizations interact with the local government when managing and defusing collective disputes. Combining the relevant theories and five conflict resolution measurement models created by Blake and Mouton (1964), this book explains the current interaction model and cooperation mechanism between the state and social organizations in China. To do so, it examines the role of the Lin Le People’s Mediation Workroom in dealing with community collective disputes and the respective action strategies and constraints. The book argues that the current state–social relations in China are not centered on society or the state, but on “state-led social pluralism.”

Download or read book Foundations of Chinese Psychology written by Kwang-Kuo Hwang and published by Springer Science & Business Media. This book was released on 2011-12-04 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mainstream psychology emanated from European-American and Judeo-Christian philosophical and scientific traditions. The application of this viewpoint, which embeds colonial and imperialist concepts is less relevant to Asian and other indigenous cultures. Although it has been accepted by non-Western scholars in an attempt to emulate Western scientific practice, the mainstream viewpoint is in a process of transformation to accommodate geographically relevant perspectives. In this light, Foundations of Chinese Psychology, bridges the gap between western and eastern traditions and elaborates on theories based on local phenomena, findings, and experiences by research methods that are contextually appropriate. Using a guiding principle of cultural psychology – ‘one mind, many mentalities’, this book advocates the balancing of a global psychology concept without sacrificing that of a specific locality and people. It analyzes the basics of Confucionism and compares them to Western ethical thinking, arriving at a series of theories concerning social exchange, face, achievement motivation, organizational behaviors, and conflict resolution. Beyond the specifics of a particular culture, this book exemplifies the act of constructing autonomous social science that may be emulated in other non-Western settings. It also serves as an excellent guide for cross-cultural research as well as a caveat on the limitations of presumptive individualism and exclusionary perspectives.

Download or read book Interpersonal Conflict written by William W. Wilmot and published by College Ie Overruns. This book was released on 2017-07-08 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Guide to Interpersonal Psychotherapy written by Myrna M. Weissman and published by Oxford University Press. This book was released on 2017-08-10 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: New to this Edition, Updated with new research and clinical controversies in IPT, Defines the elements that are unique to IPT and that are needed to make adaptations authentically IPT, Significantly expanded, including more discussion on international use and collaboration with the World Health Organization, Reorganized to follow DSM-5 diagnoses Book jacket.

Download or read book Conflict Resolution in Asia written by Stephanie P. Stobbe and published by Lexington Books. This book was released on 2020-07-06 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Resolution in Asia: Mediation and Other Cultural Models is an exploration of human interaction, conflict, and conflict resolution in the incredibly diverse region that consists of South, East, and Southeast Asia. It examines how traditional, indigenous, and culturally based conflict resolution processes interact with more formal legal systems to build infrastructures that address conflicts at the interpersonal to international levels in ways that maintain social harmony. This book provides insight into situations where unique cultures come together to create a larger cultural identity, and how constructive and appropriate conflict resolution systems can work every day to establish positive relationships and overall peace in these complex communities. It demonstrates the importance of culture in addressing conflict and conflict resolution, and validates the significance of culturally appropriate processes in building and sustaining peace. From Southeast Asia, a survey of Indonesia, Laos, Philippines, Thailand, Singapore, and Vietnam highlights their rich cultures and conflict resolution processes. From East Asia, Mainland China and Hong Kong show the history of traditional models and the incorporation of mediation within a more formal legal system. Finally, a section on South Asia examines customary methods of dispute resolution working alongside a judiciary structure in India. These nine countries represent very different cultural groups with complex national histories, and varying degrees of influence from Western powers. Using select Asian nations as case studies of conflict resolution systems, this edited book examines the power of mediation and other cultural conflict resolution models as a tool for addressing conflicts and social justice.

Download or read book Complex Interpersonal Conflict Behaviour written by Evert Van der Vliert and published by Psychology Press. This book was released on 2013-05-24 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about reactions to interpersonal conflict such as avoiding, negotiating, and fighting. It breaks away from the prevailing assumption that conflict behaviours are mutually isolated reactions having mutually isolated effects. Instead, reactions are viewed as components of complex conflict behaviour that influence each other's impact on the substantive and relational outcomes. The simultaneous and sequential occurrence of, for example, problem solving and fighting should therefore be studied together and not separately. The author presents a ladder of stepwise increases in theoretical quality, and designs the sequence of chapters in such a way that the theoretical value increases step by step. The lower steps lead to the description of behavioural components and to a model of integrative and distributive dimensions. The upper steps lead to the dimensions of dual concern for one's own and the other's goals and to complexity explanations in terms of the novel paradigm of conglomerated conflict behaviour. The chapters are summarised into thirty-four interrelated propositions. Six empirical studies demonstrate the validity of crucial propositions at each level of the theoretical framework. This monograph primarily reaches out to an academic readership. However, due to its clear structure, its comprehensive propositions, its frequent use of figures, and its glossary, the book will also provide an invaluable resource for any student and practitioner interested in conflict management and negotiation.

Download or read book The Handbook of Conflict Resolution written by Morton Deutsch and published by John Wiley & Sons. This book was released on 2006-09-18 with total page 959 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.