Download or read book Chief Crisis Officer written by James F. Haggerty and published by . This book was released on 2023-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this modern, media-saturated business and social environment, "crisis response" is most often dominated by communications concerns-ensuring the public, media, employees, and other stakeholders know: What has happened; What may happen next; and What you are doing about it. And with Twitter, Facebook, Instagram, and other platforms, a fumbled, ineffective public response can mean the difference between a crisis that is managed... and a crisis that manages you. Chief Crisis Officer is built on the premise that every company and organization needs to identify a leader and structure for an effective and efficient crisis communications response. Using a mixture of real-life examples, analysis, and tactical guidance, this book breaks down crisis events into their component parts and provides both a strategic approach and the proper tools to enable the Chief Crisis Officer to assemble his or her team and respond when the inevitable crisis occurs. Getting ready-and effectively cleaning up the mess-is what Chief Crisis Officer is all about.
Download or read book Crisis Communication PB written by Steven Fink and published by McGraw Hill Professional. This book was released on 2013-01-25 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW
Download or read book Chief Officer Principles and Practice written by David J. Purchase and published by Jones & Bartlett Publishers. This book was released on 2015-12-18 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chief officers need to know how to make the transition from company officer to chief officer. Chief Officer: Principles and Practice is designed to help make the transition from company officer to chief officer a smooth evolution. Covering the entire scope of Levels III and IV from the 2014 Edition of NFPA 1021, Standard for Fire Officer Professional Qualifications, Chief Officer: Principles and Practice is your complete Fire Officer III & IV training solution
Download or read book Clarity in Crisis written by Marc E. Polymeropoulos and published by HarperCollins Leadership. This book was released on 2021-06-08 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA. Marc Polymeropoulos has had to live with the consequences of decisions made under the most high-stress circumstances you can imagine as a senior intelligence officer in the CIA, retiring from his 26 years of service as one of the CIA’s most decorated field officers. Though your crisis situations may not entail international counter terrorism as Marc’s did, in our age of social media and a 24-hour news cycle, the consequences of mishandling a crisis can escalate quickly, leaving irreparable damage to a company’s reputation and bottom line in its wake. In Clarity in Crisis, Marc shares how true leaders need to lead in and through times of crisis and thrive under conditions of ambiguity, rather than message their way out or duck from hard decisions. This book provides proven strategies and core principles that leaders can apply to meet any crisis head on and lead through it, including: The critical elements to managing crisis, such as knowing who you can always count on to execute under high-stress situations. An understanding of the importance of following and stressing key fundamentals and avoiding shortcuts that often do more harm than good. Implementation guidance from the “Mad Minute” section at the end of each chapter that summarizes key points and action items you can begin applying right away. How to gain confidence that you are ready for the next crisis and embrace any situation with no fear. Far from mere theory, Clarity in Crisis outlines the unique mindset and strategies Marc himself practiced and honed throughout his remarkable career. The core principles outlined in these pages will help you find unshakeable clarity in crisis and lead when others want to flee.
Download or read book Managing Crises Before They Happen written by Ian I. Mitroff and published by AMACOM/American Management Association. This book was released on 2000 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.
Download or read book Crisis Leadership written by Tim Johnson and published by Bloomsbury Publishing. This book was released on 2017-11-16 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anyone in a leadership position is only too aware that we live in uncertain times: disaster can strike any business, at any time, and usually without warning. Public institutions, too, face a range of threats – from global recession, resurgent terrorism and a stream of appalling natural disasters. For leaders in such organisations, these crisis situations can present both opportunities and threats. How they lead through such challenging times will propel their careers to new heights – or destroy them completely. Crisis Leadership examines the challenges faced by leaders at each stage of the crisis 'lifecycle', from the instant they learn of the crisis, through to moments of critical decision-making and the final tumultuous days. Tim Johnson offers a unique insight into the lessons learned by people in the most challenging of situations. Blended with operational guidance from the author's extensive experience in crisis management, Crisis Leadership provides an overview of the crisis 'lifecycle', to ensure that readers will come away from this book with a deeper appreciation of the critical nature of each key stage and the leadership challenges they bring – from the first signs of an emerging crisis to dealing with the long-term consequences they can create.
Download or read book Crisis Leadership written by Tim Johnson and published by Bloomsbury Publishing. This book was released on 2017-11-16 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anyone in a leadership position is only too aware that we live in uncertain times: disaster can strike any business, at any time, and usually without warning. Public institutions, too, face a range of threats – from global recession, resurgent terrorism and a stream of appalling natural disasters. For leaders in such organisations, these crisis situations can present both opportunities and threats. How they lead through such challenging times will propel their careers to new heights – or destroy them completely. Crisis Leadership examines the challenges faced by leaders at each stage of the crisis 'lifecycle', from the instant they learn of the crisis, through to moments of critical decision-making and the final tumultuous days. Tim Johnson offers a unique insight into the lessons learned by people in the most challenging of situations. Blended with operational guidance from the author's extensive experience in crisis management, Crisis Leadership provides an overview of the crisis 'lifecycle', to ensure that readers will come away from this book with a deeper appreciation of the critical nature of each key stage and the leadership challenges they bring – from the first signs of an emerging crisis to dealing with the long-term consequences they can create.
Download or read book Jane s Crisis Communications Handbook written by Louie Fernandez and published by Ihs Global Incorporated. This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to assist organizations and their employees to cooperate with the media and inform, calm, and direct their stakeholders and public during any emergency.
Download or read book Crisis of Character written by Gary J. Byrne and published by Center Street. This book was released on 2016-06-28 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this runaway #1 New York Times bestseller, former secret service officer Gary Byrne, who was posted directly outside President Clinton's oval office, reveals what he observed of Hillary Clinton's character and the culture inside the White House while protecting the First Family in CRISIS OF CHARACTER, the most anticipated book of the 2016 election.
Download or read book Crisis of Command written by Stuart Scheller and published by Simon and Schuster. This book was released on 2022-09-06 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal Bestseller USA Today Bestseller Publishers Weekly Bestseller As Seen on Tucker Carlson Combat-decorated Marine officer Stuart Scheller speaks out against the debacle of the Afghan pullout as the culmination of a decades-long and still-ongoing betrayal of military members by top leadership, from generals to the commander in chief, comes to light. Lieutenant Colonel Stuart Scheller was the perfect Marine. Battle tested. A leader. Decorated for valor. Yet when the United States acted like the Keystone Cops in a panicked haphazard exit from Afghanistan for political reasons, Scheller spoke out, and the generals lashed out. In fact, they jailed him to keep him quiet, claiming he lost the “trust and confidence” bestowed upon him by the Marines. When the faith and trust is exactly what our generals and even our commander-in-chief betrayed by exercising such reckless and derelict policies. Now Scheller is free from the shackles of the Marine Corps and can speak his mind. And in Crisis of Command, that he does. He holds our generals’ feet to the fire. The same generals who play frivolously with the lives of our service men and women for political gain. The same general who lied to political leaders to further their own agendas and careers. Stuart Scheller is here to say that the buck stops here. Accountability starts now. It’s time to demand accountability and stand up for our military. In this book, Stuart Scheller shows us how.
Download or read book To Protect and Serve written by Norm Stamper and published by Hachette UK. This book was released on 2016-06-07 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The police in America belong to the people -- not the other way around. Yet millions of Americans experience their cops as racist, brutal, and trigger-happy: an overly aggressive, militarized enemy of the people. For their part, today's officers feel they are under siege -- misunderstood, unfairly criticized, and scapegoated for society's ills. Is there a fix? Former Seattle Police Chief Norm Stamper believes there is. Policing is in crisis. The last decade has witnessed a vast increase in police aggression, misconduct, and militarization, along with a corresponding reduction in transparency and accountability. It is not just noticeable in African American and other minority communities -- where there have been a series of high-profile tragedies -- but in towns and cities across the country. Racism -- from raw, individualized versions to insidious systemic examples -- appears to be on the rise in our police departments. Overall, our police officers have grown more and more alienated from the people they've been hired to serve. In To Protect and Serve, Stamper delivers a revolutionary new model for American law enforcement: the community-based police department. It calls for fundamental changes in the federal government's role in local policing as well as citizen participation in all aspects of police operations: policymaking, program development, crime fighting and service delivery, entry-level and ongoing education and training, oversight of police conduct, and -- especially relevant to today's challenges -- joint community-police crisis management. Nothing will ever change until the system itself is radically restructured, and here Stamper shows us how.
Download or read book Crisis Ready written by Melissa Agnes and published by Mascot Books. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Download or read book Every Officer Is a Leader written by Terry Anderson and published by . This book was released on 2023-05-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Current and aspiring justice, public safety, and private security leaders should read this book. This book is intended for a diverse readership. A rich composite of competencies is needed by the wide range of professional leaders who will read this book. The reader should expect to find examples of various concepts and skills from multiple working environments. These include business, education, health, social services, criminal justice, and government because police and other justice and public safety leaders find themselves interfacing with-and learning from-all these areas where leadership is applied daily. For the first time that we know of in history, everyone working in an agency may have a foundational understanding and agreement about leadership and how it can be developed. Along with the publication of this 4th Edition of this book, we are publishing the 1st Edition of "Every Fire-Rescue Professional is a Leader: A Practical Guide for Individual, Team, and Organization Development" to serve the leadership development needs of Fire and Rescue Professionals.
Download or read book Crisis Shot written by Janice Cantore and published by NavPress. This book was released on 2017-09-05 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tess O’Rourke dreams of becoming the first female chief of police in Long Beach, California. As commander of the East Division, she is well on her way . . . until the night she responds to an officer-needs-assistance call and fatally shoots an unarmed teenager. Despite being cleared of wrongdoing by a grand jury, Tess is so hounded by the public that she takes a job in Oregon to escape the bad press. Winning over the residents of Rogue’s Hollow might be more difficult than adjusting to her new role as police chief in the small, backwater town. Especially when her closest friend, the pastor’s wife, goes missing and the woman’s cousin is found shot. Tess finds an ally in sheriff’s deputy Steve Logan, but as they track down Rogue’s Hollow’s first murderer, she worries that she’s breaking one of her rules and getting too close to him.
Download or read book The Chief HR Officer written by Patrick M. Wright and published by John Wiley & Sons. This book was released on 2011-04-19 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for THE CHIEF HR OFFICER The Chief HR Officer offers the most current thinking on the evolving role of the chief human resource officer (CHRO). An essential resource for experienced and aspiring CHROs, the book shows leaders how to best prepare for and perform this critical role. This comprehensive book shows how, in today’s extremely competitive work environment, the job of the CHRO has expanded to encompass many important roles. Among other things, HR leaders must adapt to and address the demands of an increasingly diverse and demanding workforce, globalization, stricter regulatory requirements, increased accountability to the CEO and board of directors, and the complexity of leading the HR function with often limited resources. This vital guide is filled with rare insights and practical guidance from some of the country’s most successful CHROs who have been in the trenches as well as top academics researching the field including Randy MacDonald (IBM), Eva Sage-Gavin (Gap Inc.), L. Kevin Cox (American Express), Mirian M. Graddick-Weir (Merck), and Dave Ulrich (Ross School of Business, University of Michigan, and The RBL Group). Sponsored by the National Academy of Human Resources (NAHR), the book covers a wealth of topics including how to develop a perspective and set of skills to effectively lead and perform in the role and how to approach strategy, management, leadership, ethics, and talent. In addition, the authors include information on forming and implementing activities that will further the firm’s strategy, advice for coaching and counseling the CEO, and much more.
Download or read book Blindsided written by Bruce T. Blythe and published by Rothstein Publishing. This book was released on 2014-07-31 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: When "blindsided" by a crisis, are you ready to be the real leader who brings strength of character and split-second action to restore a "new normal"? Workplace violence, natural disaster, or worse -- it comes down to who you are and what you do in the face of the test. Learn time-tested skills to make a difference in a crisis! In this new, completely updated and expanded 2nd edition of Bruce Blythe's Blindsided, he walks you through the foolproof step-by-step system to become the kind of leader he calls a "crisis whisperer." Result: You will never be "blindsided" again! In the first half of the book, Blythe lands you in the middle of a fast-breaking crisis – an active shooter in the corridor outside your office -- and uses real-world case studies, examples, and checklists to show what a top-notch leader would need to do in each phase of the crisis. Then, in the second half of the book, he demonstrates how to apply this knowledge to develop and implement your own crisis management plan.Blindsided is two books in one: Crisis Response and Crisis Preparedness. NEW in the 2nd edition: How to apply the "Reasonable Person Test" and "Wall Street Journal Test" to crisis decision management decisions in advance. New chapter on Reputation Management shows how to make the right decisions, before reputation and bottom line suffer! How to avoid falling into the "Crisis Red Zone," in which your leadership effectiveness can evaporate. How to lead the workforce into a "New Normal," even in the wake of the most upsetting and disorienting crisis. How to develop Crisis Response Teams as part of your Crisis Management Plan - selecting and training the right people for the job. How to anticipate important Crisis Management risks that are trending and will be part of your future - and how to prepare for them in a Crisis Management Plan that works for today and tomorrow. Practical forms, checklists, cases studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools: Quick use response guide at the end of each chapter - all 15 can form a handy pocket guide. Incident checklists for 9 major types of crisis - accidental death, chemical/toxic exposure, earthquake, and more. Special guide for organizing in advance to address the needs of families of those who are injured or lost in an event - with sample conversations. Instructor's Manual and 300+ classroom slides available upon book adoption. Professors: Request a complimentary copy. QUOTES “Takes the reader through some of the toughest moments in the life of a leader...moments that create legendary leaders or cut short promising careers.” - Daniel Diermeier, Dean of the Harris School of Public Policy and Emmett Dedmon Professor of Public Administration, University of Chicago "Having served as CEO of a Fortune 500 company, I can personally attest to the value of the crisis management system Blythe outlines." - Luke R. Corbett, Lead Independent Director of OGE Energy Corporation and Former Chairman and Chief Executive Officer of Kerr-McGee Corporation. “I loved the first edition...and Bruce's experience and insight since that time has expanded to make this [second edition]...an advanced textbook which incorporates the many substantial changes in our world over the past decade – from the expansion of terrorism to communicative diseases to the role of the Internet in all crises.” – Jonathan Bernstein, President of Bernstein Crisis Management, Inc.
Download or read book High Stakes Leadership written by Constance Dierickx and published by Routledge. This book was released on 2017-09-22 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes some leaders so effective when the stakes are high, while others fall short? Why are some able to not only survive but to lead their organizations to new heights even in risky, fast-changing times? The answer is succinct but multi-layered: such leaders display courage, judgment, and fortitude. High-stakes leadership does not require unnatural powers, nor is it predicated on a dangerous situation. The three signature character traits can be cultivated by anyone at any level in any organization, big or small. Organizational and leadership consultant Constance Dierickx describes high-stakes leadership in a simple, three-part model that illuminates the mindsets, strategies, and tactics leaders must draw upon to make tough decisions, take an unpopular stand, or ignore convention, providing real-world examples across a range of sectors and industries. Dierickx developed her model of high-stakes leadership to help her clients—executives at organizations ranging from start-ups to nonprofits to large, global companies—better define what they need to bring strategy to life. This, she found, is the great gulf in business, the vast space between idea and results. High-Stakes Leadership helps leaders sharpen their ability to: act decisively, with clarity and focus test ideas using reason, and course correct as needed be resolute and inspire others to continue, even in the face of challenges Leading requires the courage to make conscious decisions about what to do, the judgment to separate information from short-term trends, and the fortitude to remain true to oneself and one’s mission. When leaders do these things, they also become teachers, leading their teams by example, often without realizing it. The essential aspects of good leadership endure even as the environment and tactics change. Indeed, courage, judgment, and fortitude are not merely tools for survival, they are the means by which we sculpt the future.
