Download or read book Change Request Management with SAP Solution Manager written by Matthias Friedrich and published by SAP PRESS. This book was released on 2009-07 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you re tired of managing change requests in Microsoft Excel lists or sending transport releases via email, this practical guide is the book for you With detailed coverage of both the basic and extended configuration of Change Request Management within SAP Solution Manager, you'll quickly master all the methods and tools needed to systematically implement changes to SAP systems. In addition, you ll learn about important topics such as enhanced Transport Management (CTS+), Transport Strategies, Conditions, and Quality Gate Management. Change Request Management from A to Z: Discover best practices and little-know secrets for step-by-step technical configuration, creation of projects, and monitoring and administration. Practical Implementation: Familiarize yourself with numerous real-world areas of use: roles and activities, urgent correction, retrofit process, hot news, change tracking, configuration of work centers, and much more. ITIL in Real Life: Find practical tips and advice for implementing the Change Management process according to ITSM/ITIL.The Ideal Companion for all Project Phases: Learn how best to plan for a Change Request Management project, and continue to use this book as a reference for ongoing development and post-implementation optimization. Cross-Release Coverage: Based on the Enterprise Edition of SAP Solution Manager, almost all functions described can also be used for the standard edition (Release 7.0 SPS18).

Download or read book Change Request Management mit dem SAP Solution Manager written by Fred Kindler and published by . This book was released on 2017-05 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book SAP Solution Manager written by Marc O. Schäfer and published by SAP Press. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique book helps administrators and IT managers to quickly understand the full functionality of SAP Solution Manager, release 4.0. Readers get a thorough introduction in the areas of Implementation and Operations, especially in the scenarios Project Management, Service Desk, Change Request Management, and the brand new function Diagnostics (root cause analysis). The integration capabilities with third-party tools from the areas of Help Desk and Modelling, as well as the relation between the functionality and ITIL Application Management are also dealt with in detail. The book is based on the latest information derived from the ramp-up experience of release 4.0, and makes extensive use of invaluable customer success stories. Highlights include: SAP Solution Manager and ITIL Support in the Application Management Phases End-to-End Solution Support Change Request Management Solution Monitoring and Reporting Solution Manager Diagnostics (Root Cause Analysis) Issue Management and Service Desk Roadmaps and Implementation Content Test Support and E-Learning Management Planning and Delivery of SAP Services Integration of Third Party Tools

Download or read book SAP Solution Manager 7 1 IT Servicemanagement Web UI written by Daniel Kloppich and published by Espresso Tutorials GmbH. This book was released on with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mit dem SAP Solution Manager können Sie Ihre IT-Services vereinheitlichen, auftretende Störungen schnell bearbeiten und Problemlösungen sowie Änderungen dokumentieren. Im Zentrum dieses Buches steht die Komponente zum Management von Kundenbeziehungen „CRM WebClient UI“ sowie deren an den Solution Manager angepasstes Nutzerinterface. Da das Web UI im ausgelieferten SAP-Standard für die meisten Kundenszenarien unzureichend ist, vermitteln die Autoren Hintergrundwissen zur Konfiguration anhand praktischer Beispiele. Damit spricht das Buch eine sehr breite Zielgruppe an – angefangen bei den Applikationsverantwortlichen, die sich einen Überblick über die Funktionalität des Solution Managers im Bereich IT-Servicemanagement verschaffen wollen, bis hin zu Administratoren und Entwicklern, welche das Web UI an kundenspezifische Anforderungen anpassen. • Benutzerrollen und Zuweisung • Technische Profile • Customizing detailliert erläutert • Anpassung des User Interfaces • Historische Entwicklung • Funktionalitäten im ITSM

Download or read book SAP Solution Manager Practical Guide written by Steve Christian and published by SAP PRESS. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this hands-on guide to SAP Solution Manager (SolMan) 7.2, you'll find everything you need to maintain your SAP landscape First get a handle on basic concepts, see how to upgrade to 7.2, and configure your solution. Then dive into key functionality: monitoring, business process documentation, change control management, IT service management, testing, and more. Round out your skills with information on security and real-world case studies Highlights: -Upgrading to 7.2 -Configuration -Monitoring tools -Business process documentation -Quality Gate Management -Change Request Management (ChaRM) -Requirements management -IT Service Management (ITSM) -IT project and portfolio management -Testing -Business Process Operations -Security

Download or read book SAP Solution Manager Enterprise Edition written by Marc O. Schäfer and published by SAP PRESS. This book was released on 2009 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new edition of this best seller explains how SAP Solution Manager supports application management professionals (project managers and project teams, quality managers, and administrators) during the entire life cycle of SAP solutions. The book begins with a detailed overview of the innovative support concept, ”SAP Enterprise Support,” and provides readers with comprehensive coverage of all functional areas of SAP Solution Manager. Readers benefit from expert insights into the newest topics such as work centres and the Run SAP methodology. Then, explore how to use SAP Solution Manager for requirements analysis, design, set-up and configuration, deployment, operations, and optimising your solution. Throughout the book you’ll find in-depth usage examples with corresponding screenshots that highlight all key functions, including monitoring, service desk, change request management, root cause analysis, reporting, and the new quality management concept. In addition, you’ll gain practical knowledge that you can leverage immediately from an entirely new chapter on the SAP ecosystem, complemented by insightful customer reviews.

Download or read book SAP Change Management mit Implementierung des SAP Solution Manager f r das interne Change Request Management bei Harman Becker written by Thomas Blöchl and published by . This book was released on 2005 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book SAP Solution Manger Service Desk Functionality and Implementation written by Matthias Friedrich and published by SAP PRESS. This book was released on 2008-05-01 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: This in-depth guidebook is your ideal companion for implementing service desk projects using SAP Solution Manager 4.0. Its process-oriented description of the Service Desk function, and detailed instructions on implementing the service desk process in your enterprise, are based on a sample representative enterprise and are specifically designed to help you hit the ground running with this important technology. The process modelling is directly followed by a highly detailed look at its practical implementation, with many tips and trick to help you avoid costly mistakes during implementation. Within the pages of this invaluable resource, you'll also learn about all of the specific functions in greater detail, including the solution database, and the bidirectional and web interfaces, plus much more.

Download or read book IT Service Management mit dem SAP Solution Manager written by Robert Jakob and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book SAP Change and Transport Management written by Armin Kösegi and published by SAP PRESS. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The all-new second edition of this global bestseller is an essential foundation for anyone who is part of an R/3 implementation team. SAP R/3 Change and Transport Management focuses on concepts and strategies related to the system landscape, making it an indispensable reference for project leaders, consultants and system administrators. Written by a team of SAP support experts, this book teaches you everything needed to record customizing and development changes to an SAP system SAP R/3 as well as SAP ECC--(mySAP ERP), so you can transport your changes to testing and production environments. You'll help SAP keep pace with your organization's evolving business needs, promoting greater efficiency and flexibility. This brand new edition has been completely revised and significantly extended, with the addition of new chapters on Java transports, Solution Manager, Maintenance, and release upgrades. Highlights include: - Configuration and maintenance of SAP system landscapes - Configuring the TMS - Creating and configuring clients - Managing development and customizing changes - Releasing, exporting and importing change requests - Support Packages and release upgrades - Change Management with the SAP Solution Manager - Java transports with SAP NetWeaver Development Infrastructure - Transport Organizer, Transport Management System, Patch Manager, tp, and more

Download or read book ADKAR written by Jeff Hiatt and published by Prosci. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.

Download or read book SAP Solution Manager 7 2 System Configuration Certification Guide written by Jereme Swoboda and published by SAP PRESS. This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make the grade with this SAP Solution Manager 7.2 certification study guide! From installation and configuration to monitoring and management, this guide will review the key technical and functional knowledge you need to pass your exam with flying colors. Explore test methodology, key concepts for each topic area, and practice questions and answers to solidify your knowledge. Your path to SAP Solution Manager certification begins here! a. Test Structure Prepare with up-to-date information on each topic covered in the C_SM100_7205 exam, including SAP Solution Manager architecture, configuration, monitoring, and more. b. Core Content Review major subject areas like system and application monitoring, landscape design, process management, and job management. Then dial in with important terminology, and key takeaways for each subject. c. Q&A After reviewing each chapter, test your skills with in-depth questions and answers for each section and improve your test-taking skills. 1) C_SM100_7205 2) Configuration 3) Architecture 4) Lifecycle management 5) Landscape management 6) Monitoring 7) Maintenance 8) Process and job management 9) SAP EarlyWatch Alert

Download or read book Fundamentals of Business Process Management written by Marlon Dumas and published by Springer. This book was released on 2018-03-23 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Download or read book Management Information Systems written by Kenneth C. Laudon and published by Pearson Educación. This book was released on 2004 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

Download or read book Workflow Management with SAP WebFlow written by Andrew N. Fletcher and published by Springer Science & Business Media. This book was released on 2003-09-19 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is now possible to gain competitive advantages based on consolidated R/3 system implementations. One of the most important optimisation aspects is a more consistent process integration in order to bring about fast, secure and cost effective business processes. This approach inevitably leads to Workflow Management and for SAP users to SAP® WebFlow®. This book introduces the topic of Workflow Management, gives an overview of the technical possibilities of SAP® WebFlow® and allows the reader to assess SAP workflow project risks and costs/benefits based on real life examples. Check lists and technical hints not only aid the reader in evaluating potential projects but also in the management of real life workflow project engineering.

Download or read book SAP Master Data Governance written by Homiar Kalwachwala and published by SAP PRESS. This book was released on 2019 with total page 772 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ready to improve the handling of your master data? Walk through implementing, configuring, and using SAP Master Data Governance (SAP MDG)! Whether your organization requires custom applications or works with out-of-the-box central governance, consolidation, and mass processing, you'll find detailed instructions for every step. From data, process, and UI modeling to data replication, master your data! Highlights include: 1) Deployment 2) Data modeling 3) Process modeling 4) Data quality 5) Data replication 6) Data migration 7) Consolidation 8) Operations 9) Mass processing 10) Integrations 11) Extensions 12) Analytics

Download or read book SAP SuccessFactors Employee Central written by Luke Marson and published by SAP PRESS. This book was released on 2017-10-26 with total page 741 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised edition of the authors' SAP SuccessFactors employee central, [2016]