Download or read book CCIE Voice v3 0 Quick Reference written by Mark Lewis and published by Cisco Press. This book was released on 2011-11-21 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a final exam preparation tool, CCIE Voice v3.0 Quick Reference provides a concise review of all objectives on the CCIE Voice written exam v3.0. This eBook provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on the technologies and applications that comprise a Cisco Enterprise VoIP solution. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of essential exam concepts.

Download or read book CCIE Voice V3 0 Quick References written by Mark Lewis (CCIE.) and published by . This book was released on 2011 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: "As a final exam preparation tool, the CCIE Voice v3.0 quick reference provides a concise review of all objectives on the CCIE Voice written exam v3.0. This eBook provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on the technologies and applications that comprise a Cisco Enterprise VoIP solution. This fact-filled quick reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of essential exam concepts."--Description de la ressource.

Download or read book CCIE Collaboration Quick Reference written by Akhil Behl and published by Pearson Education. This book was released on 2014 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCIE Collaboration Quick Reference provides you with detailed information, highlighting the key topics on the latest CCIE Collaboration v1.0 exam. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of important concepts. With this book as your guide, you will review and reinforce your knowledge of and experience with collaboration solutions integration and operation, configuration, and troubleshooting in complex networks. You will also review the challenges of video, mobility, and presence as the foundation for workplace collaboration solutions. Topics covered include Cisco collaboration infrastructure, telephony standards and protocols, Cisco Unified Communications Manager (CUCM), Cisco IOS UC applications and features, Quality of Service and Security in Cisco collaboration solutions, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco Unified IM and Presence. This book provides a comprehensive final review for candidates taking the CCIE Collaboration v1.0 exam. It steps through exam objectives one-by-one, providing concise and accurate review for all topics. Using this book, exam candidates will be able to easily and effectively review test objectives without having to wade through numerous books and documents for relevant content for final review.

Download or read book CCIE Voice Exam Quick Reference Sheets written by Mark Lewis and published by Pearson Education. This book was released on 2007-05-14 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCIE Voice Exam Quick Reference Sheets (Digital Short Cut) Mark Lewis ISBN-10: 1-58705-333-0 ISBN-13: 978-1-58705-333-7 ¿ As a final exam preparation tool, the CCIE Voice Exam Quick Reference Sheets provides a concise review of all objectives on the new CCIE Voice written exam (350-030). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. ¿ With this document as your guide, you will review topics on Cisco CallManager and Unity; QoS; telephony protocols; IOS IP telephony; IP IVR; IPCC; voice security, operations, and management; and infrastructure and application protocols. These fact-filled Quick Reference Sheets allow you to get all-important information at a glance, helping you focus your study on areas of weakness and to enhance memory retention of essential exam concepts. ¿ Table of Contents Introduction 1.¿¿¿¿¿ Cisco CallManager 2.¿¿¿¿¿ Understanding Quality of Service (QoS) 3.¿¿¿¿¿ Telephony Protocols 4.¿¿¿¿¿ Cisco Unity 5.¿¿¿¿¿ IOS IP Telephony Skills 6.¿¿¿¿¿ IP Interactive Voice Response (IP IVR)/IP Contact Center (IPCC) Express 7.¿¿¿¿¿ Security 8.¿¿¿¿¿ Infrastructure Protocols 9.¿¿¿¿¿ Application Protocols 10.¿ Operations and Network Management ¿ ¿ About the author: Mark Lewis, CCIE No. 6280, is technical director of MJL Network Solutions, a provider of internetworking solutions that focuses on helping enterprise and service provider customers implement leading-edge technologies, including VoIP/IP telephony solutions. Mark specializes in next-generation/advanced network technologies and has extensive experience designing, deploying, and migrating large-scale IP/MPLS networks and VoIP/IP telephony solutions. He is an active participant in the IETF, a member of the IEEE, and a Certified Cisco Systems Instructor (CCSI). ¿ Mark is the author of the Cisco Press titles Comparing, Designing, and Deploying VPNs (ISBN 1-58705-179-6) and Troubleshooting Virtual Private Networks (ISBN 1-58705-104-4). ¿

Download or read book CCNA Voice Lab Manual written by Brent Sieling and published by Cisco Press. This book was released on 2013-01-11 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: The CCNA® Voice certification expands your CCNA-level skill set to prepare for a career in voice networking. This lab manual helps to prepare you for the Introducing Cisco Voice and Unified Communications Administration (ICOMM v8.0) certification exam (640-461). CCNA Voice Lab Manual gives you extensive hands-on practice for developing an in-depth understanding of voice networking principles, tools, skills, configurations, integration challenges, and troubleshooting techniques. Using this manual, you can practice a wide spectrum of tasks involving Cisco Unified Communications Manager, Unity Connection, Unified Communications Manager Express, and Unified Presence. CCNA Voice Lab Manual addresses all exam topics and offers additional guidance for successfully implementing IP voice solutions in small-to-medium-sized businesses. CCNA Voice 640-461 Official Exam Certification Guide, Second Edition ISBN-13: 978-1-58720-417-3 ISBN-10: 1-58720-417-7 CCNA Voice Portable Command Guide ISBN-13: 978-1-58720-442-5 ISBN-10: 1-58720-442-8 Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide, Second Edition ISBN-13: 978-1-58714-226-0 ISBN-10: 1-58714-226-0 CCNA Voice Quick Reference ISBN-13: 978-1-58705-767-0 ISBN-10: 1-58705-767-0

Download or read book CCNA Voice Portable Command Guide written by Robert M. Cannistra and published by Cisco Press. This book was released on 2013-02-07 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Preparing for the latest CCNA® Voice exam? Here are all the CCNA Voice commands you’ll need to prepare for the Cisco 640-461 ICOMM v8.0 Exam, in one handy, condensed resource. Filled with valuable, easy-to-access information, the CCNA Voice Portable Command Guide is portable enough for you to use whether you’re in the server room or the equipment closet. This quick reference summarizes all commands, keywords, command arguments, and associated prompts relevant for Exam 640-461, and offers tips and examples for applying these commands in live Cisco Unified Communications environments. Topics covered include • Fundamentals: Unified Communications components, functions, call signaling, media flows, and VoIP quality • Preparation: Configure Cisco switches, routers, and other devices to support Unified Voice • Provisioning: Create/modify users, accounts, endpoints, directory numbers, user and mobility features, and calling privileges • Messaging and Presence: Configure voice messaging, Cisco Unity Connection, and Cisco Unified Presence • Management/Monitoring: Generate reports, monitor voicemail usage, perform backups, and more • Support: Verify PSTN connectivity and define fault domains; troubleshoot endpoints, call quality, and voicemail Access all CCNA Voice commands–use as a quick, offline resource for research and solutions Logical how-to topic groupings provide one-stop research Great for review before CCNA Voice 640-461 certification exams Includes configuration examples for Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence Compact size makes it easy to carry with you, wherever you go “Create Your Own Journal” section with blank, lined pages allows you to personalize the book for your needs “What Do You Want to Do?” chart inside cover helps you quickly reference specific tasks This book is part of the Cisco Press® Certification Self-Study Product Family, which offers readers a self-paced study routine for Cisco® certification exams. Titles in the Cisco Press Certification Self-Study Product Family are part of a recommended learning program from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press.

Download or read book CCNP Voice CVoice 642 437 written by Kevin Wallace and published by . This book was released on 2011 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book CCNP Voice CVoice 642 437 Quick Reference written by Toby Sauer and published by Pearson Education. This book was released on 2011-02-28 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: CCVP CVOICE Quick Reference (Digital Short Cut) Kevin Wallace, CCIE No. 7945 ISBN-10: 1-58705-824-3 ISBN-13: 978-1-58705-824-0 As a final exam preparation tool, the CCVP CVoice Quick Reference, Second Edition provides a concise review of all objectives on the CVoice exam (642-436). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on foundational elements of VOIP calls, the description of dial plans, and the implementation of gateways, gatekeepers, and IP-IP gateways. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you focus your study on areas of weakness and to enhance memory retention of essential exam concepts.

Download or read book CCIE Wireless Exam 350 050 Quick Reference written by Roger Nobel and published by Cisco Press. This book was released on 2012-04-15 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a final exam preparation tool, the CCIE Wireless (350-050) Quick Reference provides a concise review of all objectives on the new written exam. The short eBook provides readers with detailed, graphical-based information, highlighting only the key topics in cram-style format. With this document as your guide, you will review topics on concepts and commands that apply to this exam. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you focus your study on areas of weakness and enhancing your memory retention of essential exam concepts. The Cisco CCIE Wireless certification assesses and validates broad theoretical knowledge of wireless networking and a solid understanding of wireless LAN technologies from Cisco. The written exam is a two-hour, multiple choice test with 90-110 questions that will validate that professionals have the expertise to plan, design, implement, operate and troubleshoot Enterprise WLAN networks.

Download or read book CVOICE 8 0 written by Andrew Froehlich and published by John Wiley & Sons. This book was released on 2011-10-11 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt: VoIP and convergence are hot topics, and the CVOICE 8.0 exam targets candidates looking to pass Exam 642-437 and pursue their CCNP Voice certification. Companies continue to add VoIP service at a record pace, and network administrators are ramping up their skills. This new member of the Sybex Study Guide series covers everything you’ll need to know to pass the certification exam. VoIP (Voice over IP) is rapidly becoming a preferred solution for companies, and Cisco has responded to the need with a new certification to assure proficiency in VoIP technology Prepares IT professionals for the CVOICE 8.0 exam and includes a CD with the Sybex Test Engine, flashcards, and the Glossary in PDF format. Covers gateway components, dial plans, basic operation and components of VoIP, how to implement a gateway, the function and interoperation of gatekeepers, how to implement an IP-to-IP gateway, and more Administrators of Cisco VoIP networks will find all the essential tools for CVOICE exam success in CVOICE 8.0: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 Study Guide.

Download or read book Implementing Cisco Collaboration Applications CAPPS Foundation Learning Guide CCNP Collaboration Exam 300 085 CAPPS written by Chris Olsen and published by Cisco Press. This book was released on 2015-12-22 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now fully updated for the new Cisco CAPPS 300-085 exam, Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified Communications applications, devices, and networks. Author Chris Olsen shows how to effectively use Cisco Unity Connection, Cisco Unity Express, Cisco Instant Message and Presence, Cisco TelePresence Video Communication Server, and Cisco TelePresence Management Suite in production environments. He begins by introducing the server platforms and overlays that are the basis for all Cisco Unity Connection design and integration. Next, he presents in-depth coverage of a wide range of essential tasks–from user configuration to voicemail redundancy, configuring Cisco Jabber Mobile, to provisioning Cisco Prime Collaboration. Each chapter opens with a list of topics that clearly identifies its focus. Each chapter ends with a summary of key concepts for quick study, as well as review questions to assess and reinforce your understanding. Throughout, configuration examples and sample verification outputs illustrate critical issues in network operation and troubleshooting. Whether you are preparing for the CCNP Collaboration certification exams or you are just interested in learning about how to deploy and operate Cisco collaboration applications, you will find this book to be an invaluable resource. Shows how to integrate Cisco Unity Connection with Cisco Unified Communications Manager or other PBXs Covers configuring Cisco Unity Connection users, templates, service classes, distribution lists, security, LDAP, dial plans, and call management Walks through Unified Messaging single Inbox configuration Shows how to design, integrate, and configure feature-rich branch office messaging solutions with Cisco Unity Express Explains Cisco Unified IM and Presence components, design, integration, deployment, and feature configuration Covers Cisco Jabber and Cisco Jabber Mobile configuration Guides you through deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration Introduces Cisco TelePresence Management Suite (Cisco TMS) capabilities and scheduling options This book is in the Foundation Learning Guide Series. These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

Download or read book Securing Cisco IP Telephony Networks written by Akhil Behl and published by Cisco Press. This book was released on 2012-08-31 with total page 1155 pages. Available in PDF, EPUB and Kindle. Book excerpt: The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Download or read book CCNA Voice 640 461 written by Jeremy Cioara and published by Cisco Press. This book was released on 2011 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn, prepare, and practice for exam success, master CCNA voice 640-461 exam topics, and assess your knowledge with chapter-opening quizzes. Review key concepts with exam preparation tasks and practice with realistic exam questions on the CD-ROM.

Download or read book CCNP and CCIE Collaboration Core CLCOR 350 801 Official Cert Guide written by Jason Ball and published by Cisco Press. This book was released on 2023-11-08 with total page 1732 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the CCNP and CCIE CLCOR 350-801 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide, Second Edition, helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Expert author Jason Ball shares preparation hints and test-taking tips, helping you identify areas of weakness, and improve both your conceptual knowledge and hands-on skills. This complete study package includes: A test-preparation routine proven to help you pass the exam Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section Exam Topic lists that make referencing easy Chapter-ending exercises, which help you drill on key concepts you must know thoroughly The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports An online Flash Cards application to help you drill on Key Terms by chapter A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies Study plan suggestions and templates to help you organize and optimize your study time Content Update Program: This fully updated second edition includes the latest topics and additional information covering changes to the latest CLCOR 350-801 exam. Visit ciscopress.com/newcerts for information on annual digital updates for this book that align to Cisco exam blueprint version changes. This official study guide helps you master all the topics on the CCNP/CCIE Collaboration Core CLCOR exam, including Infrastructure and design Protocols, codecs, and endpoints Cisco IOS XE Gateway and Media resources Call control QoS Collaboration applications Webex Calling and the Webex App Companion Website: The companion website contains more than 200 unique practice exam questions, practice exercises, a study planner, and online flash cards. Pearson Test Prep online system requirements: Browsers: Microsoft Edge 90 and above, Chrome version 105 and above, and Safari version 13 and above. Devices: Desktop and laptop computers, tablets running Android v10.0 and above or iPad OS v14 and above, smartphones running Android v10.0 and above or iOS v14 and above with a minimum screen size of 4.7". Internet access required. Pearson Test Prep offline system requirements: Windows 11, Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases

Download or read book Cisco Field Manual written by Dave Hucaby and published by Cisco Press. This book was released on 2003 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete, concise reference for implementing the most important features of the Cisco Catalyst family of switches Review detailed and comparative configuration steps for features of the COS and Cisco IOS Software operating systems Understand basic system and operating system management Configure Ethernet, EtherChannel, Token Ring, and ATM LANE interfaces Deploy VLANs, private VLANs, trunking, VTP, and dynamic port membership Understand STP operation, configuration, and tuning Configure and use Cisco Catalyst hardware for Layer 3 switching and redundancy Discover how Cisco Catalyst switches handle multicast traffic and interact with multicast routers Implement broadcast suppression, protocol filtering, user authentication, port security, and VLAN access lists Set up switches for logging, SNMP and RMON management, and port analysis Configure voice gateway modules, inline power, and QoS features needed to transport voice traffic Cisco Catalyst switches, a common ingredient in many campus, metropolitan, enterprise, and service provider networks, are complex devices that require many configuration steps for proper operation. Not only are the required commands difficult to remember, but locating reference material on them also requires extensive research that is both time- consuming and difficult to complete in the field. Cisco Field Manual: Catalyst Switch Configuration is a quick and portable reference guide to the most commonly used features that can be configured on Cisco Catalyst switches. Derived from the authors' notes about how to configure a variety of Cisco Catalyst features during the course of their preparation for the CCIE(r) exam, Cisco Field Manual: Catalyst Switch Configuration is an indispensable tool that helps you perform the most popular deployment tasks. From the first page, the authors zero in on quick facts, configuration steps, and explanations of configuration options in each Cisco Catalyst feature. The different variations of the Cisco Catalyst operating systems (COS and Cisco IOS(r) Software) are shown together for side-by-side comparison, making it easy to move from one Cisco Catalyst platform to another. The book presents concise implementation advice for families of Cisco Catalyst features, including configuration fundamentals, Layer 2 interface configuration, Layer 3 interface configuration, VLANs and trunking, Spanning Tree Protocol (STP), Layer 3 switching, multicast, server load balancing, access control, switch management, quality of service (QoS), and voice. Additional appendixes provide you with critical details on well-known ports and addresses, specialized switch modules, VLAN extension, and a cabling guide. The quick reference format allows you to easily locate just the information you need without searching through thousands of pages of documentation, saving you time and helping you to get the devices up and running quickly and smoothly. Whether you are looking for a handy, portable reference to more easily configure Cisco Catalyst switches in the field, or you are preparing for CCNA(r), CCNP(r), or CCIE certification, you will find Cisco Field Manual: Catalyst Switch Configuration to be an essential resource that will save you hours of research time.

Download or read book CCNA Voice Study Guide written by Andrew Froehlich and published by John Wiley & Sons. This book was released on 2010-07-01 with total page 679 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to the new CCNA voice network administrator certification exam The new CCNA Voice exam tests candidates on their ability to implement a Cisco VoIP solution. Network administrators of voice systems will appreciate that the CCNA Voice Study Guide focuses completely on the information required by the exam. Along with hands-on labs and an objective map showing where each objective is covered, this guide includes a CD with the Sybex Test Engine, flashcards, and entire book in PDF format. The new CCNA Voice certification will be valuable for administrators of voice network systems using Cisco VoIP solutions From Sybex, the leading CCNA publisher, this guide offers in-depth coverage of every exam objective and the technology developed by Cisco for VoIP systems Covers the components of the Cisco Unified Communications Architecture as well as PSTN and VoIP components and technologies Shows how to configure gateways, voice ports, and dial peers Demonstrates how to configure a Cisco network to support VoIP and implement voicemail CD-ROM includes the Sybex Test Engine, flashcards, and entire book in PDF format CCNA Voice Study Guide will thoroughly prepare candidates for the new CCNA Voice certification. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Download or read book CCNA Voice Official Exam Certification Guide 640 460 IIUC written by Jeremy Cioara and published by Pearson Education. This book was released on 2008-11-07 with total page 675 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master IIUC 640-460 exam topics with the official study guide Assess your knowledge with chapter-opening quizzes Review key concepts with Exam Preparation Tasks CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly. Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. The official study guide helps you master all the topics on the IIUC exam, including Connecting IP phones to the LAN infrastructure Cisco Unified CME installation Cisco Unified CME IP phone configuration Cisco Unified CME voice productivity features Gateway and trunk concepts and configuration Cisco Unity Express concepts and configuration Smart Business Communications System Configuring and maintaining the UC500 for voice