Download or read book Business Relationships that Last written by Ed Wallace and published by Greenleaf Book Group. This book was released on 2009 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that relationships are critical to business success, but no-one has provided a simple system to turn contacts and acquaintances into valuable assets -- until now. The first systematic program for advancing business relationships. In five easy-to-follow steps, the book shows how to transform any casual business relationship into a valuable source for revenue, leads, and advice. Ed Wallace combines memorable anecdotes with a clear theoretical framework that shows individuals how to leverage their hard business skills with the often-overlooked soft skills of rela-tionship building. Surveyed executives say they need this book. In a recent survey, 88 percent of executives indicated that the strength of their client, cus-tomer, and referral relationships was critical to achieving their goals each year. But only 25 percent of those same executives said they had a formal process for planning, managing, and growing business relation-ships and 73 percent of the group surveyed said they would be very interested in reading a book on this topic. This book delivers the process that so many people and organisations need.
Download or read book Building Relationships That Last a Lifetime written by Ron Rice and published by . This book was released on 2012-12-01 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Building Relationships That Last a Lifetime, Ron Rice reveals the secrets he has learned in his fascinating, entrepreneurial journey to success. He examines the key strategies he used to identify, develop, and maintain both professional and personal relationships over the course of his career. Beginning as a traveling salesman, Rice navigated up through business opportunities and relationships to obtain the American dream for himself and his family. He has proven himself a trustworthy businessman, salesman, and leader. Following his story, you'll be able to evaluate your own business relationships, strategic leads, and entrepreneurial goals against Rice's powerful example.
Download or read book Customers As Partners written by Chip R. Bell and published by Berrett-Koehler Publishers. This book was released on 1994 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chip R. Bell--author of the popular Managing "Knock Your Socks Off" Service--presents a clear blueprint for maximizing business success by enhancing customer loyalty and building lasting relationships. Each chapter includes an illustrative story and key principles. "Excellent advice".--Ken Blanchard.
Download or read book Business Network Transformation written by Jeffrey Word and published by John Wiley & Sons. This book was released on 2009-08-17 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to defend themselves against commoditization and disruptive innovation, leading companies are now gaining competitive advantage through networked business models and tapping into talent from outside their company. Rather than implementing rigid "built-to-last" processes, organizations are now constructing more fluid "built-to-adapt" networks in which each member focuses on its differentiation and relies increasingly on its partners, suppliers, and customers to provide the rest. With contributions by the biggest names in business network transformation, this book offers cutting edge research and an in-depth exploration of critical topics such as customer value, supply networks, product leadership, global processes, operations, innovation, relationship management, and IT. The book also provides practical guidance for successfully engaging in BNT, and is filled with illustrative case studies from some of the world’s largest and most successful companies. It contains the vital information business leaders need to enable their companies to deliver faster innovation to customers at lower cost by sharing investments, assets, and ideas across their business networks. An essential resource for all business leaders, Business Network Transformation shows how to transform any business network to achieve competitive advantage and increase the bottom line. Contributors include Geoffrey Moore, Philip Lay, Marco Iansiti, Mohan Sawhney, Ranjay Gulati, David Kletter, Venkat Venkatraman, John Hagel III, John Seely Brown, Gautam Kasthurirangan, Randall Russell, Henry Chesbrough, Jeffrey Dyer, and Andrew McAfee.
Download or read book Be Kind Not Nice written by Marcia Sirota and published by Createspace Independent Publishing Platform. This book was released on 2016-12-30 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you frustrated in your relationships? Are you an employee, manager or boss? Are you parent, teacher or caregiver? Are you a sibling, friend or part of a couple? In this book, Dr. Marcia Sirota gives you the straight talk with real-life stories, deep psychological insights and practical, easy-to-apply tools to rebuild your self-esteem and stop trying so hard to make other people happy. In Be Kind, Not Nice, you'll discover how: To escape the vicious circle of people pleasing, being mistreated, frustration and addiction To become a more compassionate, kind person To love and accept yourself first To take better care of yourself and live a more authentic, empowered life To create positive, successful relationships at home, school and work If you're a people-pleaser and can't stop being nice, this book is for you. We use words like kindness and nice every day without ever really thinking about what they may actually mean. By deconstructing two seemingly simple words in an attempt to define them, this book opens a doorway to a deep meditation on self-forgiveness, healing and true personal potential. - Jeff de Boer, metal artist and creator of suits of armour for mice Every page of Dr. Marcia Sirota's new book reflects her own intelligence and compassion. Be Kind, Not Nice offers the kind of encouragement we all need - not rooted in fantasy or wishful thinking, but based in a truth that is unlocked with greater understanding of ourselves and our own potential. You are amazing, and Dr. Sirota can prove it. - David Hopkins, author of We Miss All the Great Parties Finally, a book that champions your success. Don't miss out on even one more day of getting all you want in life.
Download or read book The Great Mental Models Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.
Download or read book Fares to Friends written by Ed Wallace and published by . This book was released on 2006 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a wealth of good, solid business advice. "Fares to Friends" is the business professional's equivalent to best-seller "Tuesdays with Morrie" by Mitch Albom. Like Albom, Ed Wallace '81 VSB invites the reader to share in a series of literally and figuratively transporting conversations with his mentor, a cab driver named Max. Over the course of many trips to the airport, Max, a former business executive who gave up high-level commerce to become a service entrepreneur, points out what the author considers to be crucial guideposts on the road to business success: how to build relat.
Download or read book The Lost Art of Connecting The Gather Ask Do Method for Building Meaningful Business Relationships written by Susan McPherson and published by McGraw Hill Professional. This book was released on 2021-03-23 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named a Best Business Book of 2021 by Soundview Magazine Reclaim the power of genuine human connection Networking is often considered a necessary evil for all working professionals. With social media platforms like Linkedin, Twitter, Instagram, and Facebook at our disposal, reaching potential investors or employers is much easier. Yet, these connections often feel transactional, agenda-driven, and dehumanizing, leaving professionals feeling burnt out and stressed out. Instead, we should connect on a human level and build authentic relationships beyond securing a new job or a new investor for your next big idea. To build real and meaningful networking contacts, we need to go back to basics, remembering that technology is a tool and more than just a means to an end. We need to tap into our humanity and learn to be more intentional and authentic. As a “serial connector” and communications expert, Susan McPherson has a lifetime of experience building genuine connections in and out of work. Her methodology is broken down into three simple steps: Gather: Instead of waiting for the perfect networking opportunity to come to you, think outside the box and create your own opportunity. Host your own dinner party, join a local meet-up group, or volunteer at your neighborhood food pantry. Ask: Instead of leading with our own rehearsed elevator pitches asking for help, ask to help, opening the door to share resources, experience, contacts, and perspectives that add diversity to your own vision. Do: Turn new connections into meaningful relationships by taking these newly formed relationships deeper. Follow through on the promises you made and keep in touch. Woven together with helpful tips and useful advice on making the most out of every step, this book draws on McPherson’s own experience as a renowned “serial connector,” as well as the real life success stories of friends and clients. Filled with humor, humility, and wisdom, The Lost Art of Connecting is the handbook we all need to foster personal and professional relationships that blur the lines between work and play—and enrich our lives in every way.
Download or read book The Relationship Engine written by Ed Wallace and published by AMACOM. This book was released on 2016-10-18 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Don’t fall into the trap of prioritizing potential relationships over established ones. Your success depends not on who you don’t yet know, but on who you already know. As it has been said, no man is an island, and this applies to the business world too. Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together. In The Relationship Engine, author and business consultant Ed Wallace has provided the tools you need to become an intentional, masterful relationship-builder. Whether you are working with employees or associates, vendors or customers, you will learn how to: Establish common ground Focus on collaboration instead of command Put people before process Demonstrate worthy intent Make every interaction matter This insightful and practical guide also includes: a powerful RQ Assessment designed to measure and evaluate business relationships; a Relational Agility Action Planner; lateral and vertical strategy templates; and other simple yet effective exercises to help you get started strengthening your relationships. Learn how to make caring, real-life connections with those you do business with, and let those relationships expand your networking opportunities for you!
Download or read book Vested written by Kate Vitasek and published by Macmillan. This book was released on 2012-08-29 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do Procter and Gamble, Microsoft, McDonald's and The Department of Energy have in common? They have all recently implemented a vested relationship with their partners and suppliers, leading to innovation and a better bottom line. Here authors Vitasek and Mandrodt show how P&G partnered with Jones Lang LaSalle to manage over 14 million feet of facilities in 60 countries and how the Minnesota Department of Transportation turned tragedy into success after the I35 bridge crumbled into the water by rebuilding the bridge with state-of-the-art design under budget in less time than anticipated, and much more. Working with partners is the future of business, and in this timely and original work, the authors show companies how to create vested agreements that brings success to everyone involved.
Download or read book The Business of Friendship written by Shasta Nelson and published by HarperCollins Leadership. This book was released on 2020-08-18 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is virtually impossible to feel connected and supported in life when you don’t feel that way where you spend most of our time—at work. In The Business of Friendship, friendship expert Shasta Nelson unpacks the distinct ways we can make work relationships the healthiest they can be, both for the sake of the employee and the mission of the company. She inspires readers to see why friendship is crucial to our health and our careers, and teaches us exactly how to develop the supportive and meaningful connections we need. Our organizations benefit as friendships at work result in higher levels of workplace productivity, employee retention, safety, innovation, collaboration, and profitability. In having a best friend at work, we are seven times more engaged in our job, which translates to better customer service, less absenteeism, fewer workplace accidents, and more loyalty to our organizations. Through Shasta’s stories, research, and practical guidance, she: Breaks down what creates healthy bonds and reveals the 3 requirements necessary in all healthy relationships and teams. Helps managers and employees assess the health of their relationships and learn ways to repair and improve them. Provides advice for addressing some of the biggest fears around workplace friendships, such as increased drama, favoritism, confidentiality, gossip, toxic coworkers, relationship with bosses, and potential romantic attractions. The Business of Friendship is for those who are ready to maximize the two most significant factors of our wellbeing—career and relationships. Whether you are a leader or an employee, when you feel more connected and supported at work, everyone wins.
Download or read book The Business of Relationships written by Joan Turley and published by . This book was released on 2022-03-03 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: The relationship skills advocated in this book, once adopted, will be a positive differentiator in your favour, for all your dealings with China, by equipping you with skills of sufficient depth, to ensure success in this relationship-centric culture.
Download or read book Everyone is a Customer written by Jeffrey C. Shuman and published by Dearborn Trade Publishing. This book was released on 2002 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's networked economy, businesses realize they can't go it alone. The most successful companies understand that everyone they do business with is a customer - their vendors, employees, everyone who brings value to the company - and that allocating appropriate resources to those relationships will improve overall performance. Everyone is a Customer outlines methods every company can use to develop and measure "win-win" collaborative relationships versus "win-lose" transaction- based relationships. Readers will learn how to: Redefine every business relationship as a 'customer' relationship; Value, measure and manage every business relationship; and Create new value and improve company performance.
Download or read book Breakthrough Networking written by Lillian D. Bjorseth and published by Duoforce Enterprises. This book was released on 2009-01-01 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building social capital - your network of knob turners - is your key to increasing sales and career success. Lillian logically guides you through the networking process by sharing what to do before an event, how to work it and how to follow up. She also share her vast knowledge of DISC and Impression Management to make her work unique in the industry.
Download or read book The Profit of Kindness written by Jill Lublin and published by Red Wheel/Weiser. This book was released on 2017-01-23 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: When kindness becomes your primary goal, everything changes: how you look at life, what you get from it, and how others interact with and relate to you. The Profit of Kindness will help you master the art of building trusting, long-lasting relationships through open, nonadversarial interchanges that result in mutually beneficial outcomes. A basic adjustment in attitude and approach can substantially improve virtually every facet of your life. Each chapter provides specific examples for improving skills such as communication, building integrity, team work, influencing others, and more. In order to connect with new clients or future business partners and transform your potential into success, you need to establish trust and build strong relationships. The key is to focus more on giving and working with others rather than simply on “winning.” Because doing so is guaranteed to help you actually win. The Profit of Kindness is a practical guide that teaches you how to connect with others using the global asset known as kindness. You will learn: Kindness does not mean weakness. Kindness can help you stay competitive, anticipate pitfalls, and stay one step ahead of your rivals. Success, achieved through kindness, can indeed be yours.
Download or read book Creating Commitment written by Michael O'Malley and published by John Wiley & Sons. This book was released on 2000-05-08 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contrary to popular belief, most people truly desire to commit to the organizations for which they work. Just as most of us would prefer not to drift from one relationship to the next, the majority of workers would rather not live like corporate gypsies. So why, at a time when employee retention is so critical to success, do so many businesses find it hard to hold on to their best people? Why, despite the perks, bonuses, and all the other "goodies" with which companies attempt to create employee commitment, does turnover continue to be such a serious problem? In this groundbreaking book, Michael O'Malley-an acknowledged expert with more than two decades of experience helping the Fortune 500 attract and retain the brightest and best-provides answers to these questions. More importantly, he spells out proven strategies for fostering solid employee/employer relationships that last. Deftly interweaving personal insight, case histories, and the latest research in the field, O'Malley explores the nature of employee commitment. He shows how many of the same needs and passions that bind people to one another in their personal lives also bind employees to managers and organizations. O'Malley describes the roles played by factors such as compatibility, trust, predictability, dependability, sensitivity to individual needs, and a willingness to compromise. He explains why organizations invariably fail when they attempt to buy employee commitment. Conversely, while more money is the most commonly cited reason for employee defection, O'Malley reveals that the real reasons often have to do with neglect, distrust, burn-out, inconsiderateness, and other nonmonetary considerations. The lion's share of Creating Commitment is devoted to detailing a practical approach to building commitment in your organization. O'Malley describes specific attitudes and behaviors that either encourage or discourage commitment and provides guidelines for assessing your company's standing on commitment. He also outlines specific steps you can take to find and hire employees who are compatible with your corporate culture; to foster a sense of belonging among employees; to build trust and reciprocity; to promote economic interdependence; and much more. A complete guide to understanding and overcoming one of the greatest challenges to business success today, Creating Commitment is must reading for every manager. Advance Praise for Michael O'Malley's Creating Commitment "Michael O'Malley has found the key to employee retention-commitment! He has taken a rigorous, research-based approach to understanding employee commitment and its implications for organization health, while using examples and comparisons from everyday life to make his insights accessible to all. The result is a must-read book for any leader concerned about keeping the best employees."-Dr. Susan Gale, Vice President, Change Management and Human Resources, Howrey Simon Arnold & White "Michael O'Malley has created a work of great insight that all professionals charged with attracting, retaining, and developing the leaders of today and tomorrow will want to read."-Corey Seitz, Senior Vice President, Executive Development, Bank of America Corporation "The two most important human aspects of organizations today are trust and commitment. Creating Commitment covers both and is loaded with stories and examples that are both readable and timely. O'Malley's contribution to today's business leaders is truly a gift."-Dr. W. Warner Burke, Chair, Department of Organization and Leadership, Teachers College, Columbia University "This is an important book for companies seeking a competitive advantage. Read Creating Commitment, and you'll know how to build lasting bonds with the employees you want most to keep."-Matt Broder, Communications Executive, Otis Elevator Company
Download or read book Never Get a Real Job written by Scott Gerber and published by John Wiley & Sons. This book was released on 2010-12-07 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Young serial entrepreneur Scott Gerber is not the product of a wealthy family or storied entrepreneurial heritage. Nor is he the outcome of a traditional business school education or a corporate executive turned entrepreneur. Rather, he is a hard-working, self-taught 26-year-old hustler, rainmaker, and bootstrapper who has survived and thrived despite never having held the proverbial "real” job. In Never Get a "Real" Job: How to Dump Your Boss, Build a Business, and Not Go Broke, Gerber challenges the social conventions behind the "real" job and empowers young people to take control of their lives and dump their nine-to-fives—or their quest to attain them. Drawing upon case studies, experiences, and observations, Scott dissects failures, shares hard-learned lessons, and presents practical, affordable, and systematic action steps to building, managing, and marketing a successful business on a shoestring budget. The proven, no-b.s. methodology presented in Never Get a "Real" Job teaches unemployed and underemployed Gen-Yers, aspiring small business owners, students, and recent college graduates how to quit 9-to-5s, become their own bosses, and achieve financial independence.