Download or read book Business Process Benchmarking written by Robert C. Camp and published by Irwin Professional Publishing. This book was released on 1995 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: Camp's bestselling Benchmarking served as the premier resource for measuring corporate performance. Now his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Includes Camp's renowned 10-step benchmarking process to achieve peak performance.
Download or read book Performance Management written by Asbjørn Rolstadås and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.
Download or read book The Benchmarking Book written by Tim Stapenhurst and published by Routledge. This book was released on 2009-06-04 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company’s processes and performance through benchmarking.
Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.
Download or read book Benchmarking for Best Practices written by Christopher E. Bogan and published by McGraw-Hill Companies. This book was released on 1994 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus.
Download or read book Improving Business Performance Through Innovation in the Digital Economy written by Oncioiu, Ionica and published by IGI Global. This book was released on 2019-09-06 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 21st century, advancements in the digital world are bringing about rapid waves of change in organizational management. As such, it is increasingly imperative to discover ways for businesses to adapt to changes in the markets and seize various digital marketing opportunities. Improving Business Performance Through Innovation in the Digital Economy is an essential reference source for the latest research on the impact of digital computing. It investigates new economic and entrepreneurial approaches to enhancing community development. Featuring research on topics such as business ethics, mobile technology, and cyber security, this book is ideally designed for knowledge workers, business managers, executives, entrepreneurs, small and medium enterprise managers, academicians, researchers, students, and global leaders seeking coverage on the management of sustainable enterprises.
Download or read book Performance Management written by Asbjorn Rolstadas and published by . This book was released on 1994-12-31 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Benchmarking Handbook written by B. Andersen and published by Springer Science & Business Media. This book was released on 1995-12-31 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
Download or read book Modelling Techniques for Business Process Re engineering and Benchmarking written by Guy Doumeingts and published by Springer. This book was released on 2016-01-09 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.
Download or read book Business Process Improvement Toolbox written by Bjørn Andersen and published by Quality Press. This book was released on 2007-01-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement road map, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps for how to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology.
Download or read book Benchmarking in the Process Industries written by Munir Ahmad and published by IChemE. This book was released on 1999 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aimed at introducing the subject of benchmarking to the process industries, this book is based on practical experience of over 2000 process plants. It provides guidance on how to benchmark, where to find the benchmarks, how to quantify the gaps intended and suggests the impact of improving manufacturing in the process industries. This book provides the framework, measures and industry world-class targets to allow organizations to maximise its potential.
Download or read book Business Process Reengineering Assessment Guide written by United States. General Accounting Office. Accounting and Information Management Division and published by DIANE Publishing. This book was released on 1997 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Benchmarking written by Robert C. Camp and published by Productivity Press. This book was released on 2006-08-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
Download or read book Benchmarking written by Bengt Karlöf and published by John Wiley & Sons. This book was released on 1993 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an introduction to a systematic process whereby business managers can compare the efficiency of their own companies, in terms of productivity, quality and practices, with that of other organizations.
Download or read book Business Process Management Applied to Business Excellence Benchmarking written by Dr Jorge J Román and published by . This book was released on 2020-05-21 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organization needs to control their business processes in real-time, otherwise: We do not know, if we are delivering the committed value propositionWe do not know, what is the state of the process execution, without an analysis activityWe can ́t answer a customer claim immediatelyWhat we can ́t measure, we can ́t improve itYou can lose control in order to determine if their goals are being metThe discipline that allowed to define and implement the business process logic for execution in real time, is called Business Process Management (BPM), here comes BPM in play, as a recommendation to implement and execute a customized Business Excellence Framework. Business excellence models are frameworks (BEF) that, when applied within an organization, can help to focus thought and action in a more systematic and structured way that should lead to increased performance. Facing an increasingly turbulent and chaotic environment, more and more companies have implemented business excellence strategies and made quality a key element of their business philosophy as quality leads to improved business performance. The value of the Business Excellence Framework is intentionally non-prescriptive. It does not tell leaders how to manage their organizations.The book explores an effective strategy for Business Process Management applied to Business Excellence and Benchmarking within any type of organization: big or small, new or old, private or public. It is written to guide leaders of any profession to not only improve their knowledge in processes but also in Business Excellence and Benchmarking. It is a holistic approach to developing a sustainable, successful business no matter its starting point. Unlike many existing books to use Business Process Management (BPM), this book offers a unique value because of its user-friendly, linked the best of BPM with BEF and Benchmarking, straightforward, fun-to-read approach. Current and future managers and decision makers gain the knowledge and skills they need to achieve organizational excellence. With a focus on continually developing the quality of people, processes, products, and the work environment, it covers all pertinent quality-related topics, including: an overview of quality, quality and global competitiveness, strategic alliances, establishing a culture of quality, customer satisfaction and quality, employee empowerment, business process management, leadership and change management, team building and teamwork, education and training for quality, overcoming internal politics and conflict, quality tools, problem solving and decision making, quality function deployment, statistical process control, continuos improvement methods such as PDCA, TQM, lean management, benchmarking, six sigma and benchmarking, just-in-time/lean manufacturing, and implementing quality. The book will cover the following:1.Business Process Management (BPM)2.Industry 4.0: The New Age of the Smart Industry3.Continuous Improvement Tools & Techniques4.Business Excellence Frameworks5.Adoption of BPM and Business Excellence Framework6.Benchmarking The purpose of this book is to demystify the elusive process applied Business Process Management to BEF and Benchmarking in any type of organization and to creating quality culture through simple and easy-to-follow instructions. Big or small, public or private, every kind of organization has the potential to operate with a quality culture.The authors of Business Process Management applied to Business Excellence and Benchmarking are both a university professor and an experienced international consultant. In addition to their academic background, the authors have years of consultancy expertise, bringing a great deal of practical advice to their approach.
Download or read book Business Process Improvement Toolbox written by Bjorn Andersen and published by Quality Press. This book was released on 2007-04-04 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.
Download or read book Strategic Benchmarking written by Gregory H. Watson and published by . This book was released on 1993-04-09 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A pioneer of the benchmarking movement shows managers how this revolutionary process can improve company performance at every level. This book goes beyond the simple "how to" of the process to show managers exactly how benchmarking fits into long-term strategic planning. Watson is a quality executive with Xerox and one of the pioneers in benchmarking.
