Download or read book The Psychology of Conflict written by Paul Randolph and published by Bloomsbury Publishing. This book was released on 2016-02-25 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide, with a foreword by Nobel Laureate Archbishop Desmond Tutu, will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation. As Randolph argues, psychology is increasingly perceived by lawyers as a vital tool for resolving conflicts in the litigation environment, whether in commercial, family, community or employment disputes. With an ever-growing demand for mediators across international borders, the psychologically-informed mediator can also provide much needed facilitation in global trade and peace negotiations, as well as being invaluable in helping to resolve a variety of political and international conflicts.
Download or read book Resolve written by Hal Movius and published by . This book was released on 2024-06-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you dread conflict, you're not alone. Research suggests that interpersonal conflict is the biggest daily stressor we face, and most of us go through life avoiding potential conflicts at work and at home, or giving in when we feel pressured. In Resolve, psychologist and negotiation expert Hal Movius shows you how you can handle life's negotiations more effectively and with less stress by developing three distinct types of confidence: Mastery: Confidence in your negotiation skills Awareness: Confidence in your reasoning Poise: Emotional confidence Drawing on decades of research in negotiation and psychology along with more recent advances in social neuroscience, this book delivers science-backed insight and effective tools to boost your confidence in all three critical areas, so you can be more effective in resolving conflicts, from spontaneous flare-ups at home to planned business negotiations. You'll learn: How to acquire genuine confidence, regardless of personality traits How to transform different types of conflicts into negotiations How to cope if you feel yourself becoming flustered in a dispute Whether you negotiate for a living or only in your personal life, Resolve is the only guide you need to get safely and comfortably to the other side of almost any dispute.
Download or read book The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Download or read book Resolving Conflicts with Confidence written by Rae A. Stonehouse and published by Live For Excellence Productions. This book was released on 2024-08-18 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflicts are inevitable—but their outcomes don't have to be negative or destructive. Resolving Conflicts with Confidence equips you with a powerful blueprint for transforming disagreements into opportunities for deeper understanding, growth, and positive change. In this transformative guide, veteran nurse, inspirational speaker, and self-development expert Rae A. Stonehouse shares battle-tested strategies for navigating even the most complex conflicts with poise and resolution. Through profound insights, practical exercises, and relatable personal stories, you'll learn to: Understand the underlying dynamics driving conflicts and common barriers to resolution Develop assertive communication skills to express your needs clearly and respectfully Master the art of active listening to build empathy and validate others' perspectives Regulate emotions and facilitate constructive dialogue, even in high-stakes situations Find mutually beneficial solutions through creative problem-solving techniques Build trust, strengthen relationships, and foster more collaborative environments Whether you're struggling with workplace tensions, family disputes or simply seek to improve your communication skills, Resolving Conflicts with Confidence provides a comprehensive roadmap. Stonehouse's wisdom, rooted in over four decades of psychiatric nursing experience, will empower you to approach disagreements with confidence, turn conflicts into catalysts for growth, and create more meaningful connections. Embracing the principles in this book will not only resolve immediate conflicts but inspire those around you to adopt a more empathetic, collaborative approach—creating a powerful ripple effect of positive change. Take the first step towards becoming a master of conflict resolution and unlock deeper self-awareness, stronger relationships, and greater fulfillment.
Download or read book Loving through Your Differences written by James L. Creighton and published by New World Library. This book was released on 2019-02-05 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIND HAPPINESS AND FULFILLMENT THROUGH — RATHER THAN DESPITE — YOUR DIFFERENCES Dr. James Creighton has worked with couples for decades, facilitating communication and conflict resolution and teaching them the tools to build healthy, happy relationships. He has found that many couples start out believing they like the same things, see people the same way, and share a united take on the world. But inevitably differences crop up, and it can be profoundly discouraging to find that one's partner sees a person, situation, or decision completely differently. Although many relationships flounder at this point, Creighton shows that this can actually be an opportunity to forge stronger ties. In Loving through Your Differences, he draws on the latest research in cognitive science and developmental psychology to show how we invent our realities with our perceptual minds. He then provides clear, concrete tools for shifting our perceptions and reframing our responses. The result moves couples out of the fear and alienation of "your way or my way" and into a deep understanding of the other that allows for an "our way." As Creighton shows, this way of being together, based on the reality of individuality rather than the illusion of sameness, sets the stage for long-term excitement, discovery, and fulfillment.
Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.
Download or read book Nobody Will Play with Me written by Kwame Christian and published by . This book was released on 2018-11-04 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2020-09-16 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to effectively resolve conflict the way that works best for you When it comes to real-world conflict resolution, one size does not fit all. In the professional world especially, it’s critical for individuals to be prepared for a variety of situations and to know what tools and techniques can be used to settle disputes and disagreements in a way that is respectful of both party’s needs. The Conflict Resolution Toolbox shows mediators, negotiators, managers, and professionals at all levels how to simply and effectively assess conflict situations and choose the right tools to resolve the issue in a meaningful way. Understand the why behind the conflict and how it can be resolved Recognize the unconscious judgements and biases that are obstacles to conflict resolution View conflict situations objectively and from multiple viewpoints Learn how the latest neuroscience and behavioral economics research plays a role in conflict resolution With over 25 years of experience in mediation, negotiation, and conflict resolution, author Gary T. Furlong brings to light the intrinsic habits and interpretations that can unwittingly surface and lead to further tension during times of conflict and unrest. This timely update to The Conflict Resolution Toolbox marries theory and practice and is a hands-on guide to understanding the root of conflict and selecting the simple strategies for addressing specific scenarios that individuals routinely face in the workplace and in life. Conflict may be unavoidable, but resolution is within reach with the invaluable guidance and techniques found in The Conflict Resolution Toolbox.
Download or read book HBR Guide to Dealing with Conflict HBR Guide Series written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Download or read book Resolving Conflicts written by Wendy Grant and published by Collins & Brown. This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take control of your life and avoid losing your cool at home, at work, and even in interactions with strangers. Filled with self-improvement and confidence-building exercises, inspirational case studies, creative visualizations, and practical suggestions, this jargon-free guide will help resolve many of the problems that are the root cause of conflict--including a basic lack of self-esteem. Look at the clashes that arise in intimate relationships, in families, and between friends, neighbors, co-workers, and strangers, and gain a better understanding of their causes. Once you know how and why conflicts occur, and have developed tools for avoiding them, you can better deal with daily discord and encourage a more peaceful state of mind and a better life.
Download or read book Constructive Conflicts written by Louis Kriesberg and published by Rowman & Littlefield. This book was released on 2007 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fourth edition of this textbook is now available. This popular, highly regarded, and comprehensive book synthesizes pertinent theories and evidence about diverse conflicts. Kriesberg examines the strategies that partisans and intermediaries can use to minimize the destructiveness of these conflicts. Not only does he examine large-scale forces that affect the various stages of conflict, but also the elements that contribute to constructive transformations at each stage. The diverse conflicts discussed are; the American civil rights struggle, the struggle for women's rights, apartheid in South Africa, labor-management relations, Palestinian-Israeli relations, protecting the environment, the Cold War, and countering terrorism, as well as conflicts in Northern Ireland, Chiapas, Mexico, and Sri Lanka. In addition to updating the conflicts examined in earlier editions, this new edition examines current issues, pertaining to ethical concerns, ideological and religious developments, and the changing global role of the United States.
Download or read book The Role of Trust in Conflict Resolution written by Ilai Alon and published by Springer. This book was released on 2017-02-21 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Built on the premise that trust is one of the most important factors in intergroup relations, conflict management and resolution at large, this volume explores trust and its mechanisms and operations especially in the Israeli-Palestinian conflict. Significantly, this volume focuses not only on the nature of trust and distrust in the Israeli-Palestinian conflict, but it also explores how it is possible to build and increase trust on both sides in the conflict, a necessity in order to advance the stalled peace process. As trust is a concept that is interdisciplinary by nature, so are this volume’s contributors: sociologists, philosophers, sociologists, social psychologists, political scientists, as well as experts in the Middle East, Islam, Judaism and the Israeli-Palestinian conflict bring together real multidisciplinary perspectives that complement each other and then provide a comprehensive picture about the nature of trust and distrust and its ramification and implications for the Israeli-Palestinian conflict. Divided into five thematic parts, the volume begins with by examining the theoretical basis of trust research from multiple perspectives. Then, it presents chapters on trust, distrust, and trust-building in other conflicts around the world. The third part is a unique feature of this volume as it takes a contextual approach: it emphasizes the importance of particular cultural and religious considerations on both sides of the conflict. The thrust of the book is examined in the next section. Part IV discusses and analyses various aspects of trust, and specifically distrust, in the context of the Israeli-Palestinian conflict. Significantly, the chapters of this part take the perspectives of the participants in the conflict: Israeli Jews, Palestinians and Israeli Arabs. Finally, the volume concludes by providing an integrative conceptual perspective based on the principles of social and political psychology. An important goal of this volume is to not only explore trust and distrust in an intractable conflict, but also to provide practical multi-disciplinary outlooks and implications to advance trust building in two conflict ridden societies—Israeli and Palestinian, and other societies around the world.
Download or read book The Mediation Process written by Christopher W. Moore and published by Jossey-Bass. This book was released on 1986-03-19 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.
Download or read book International Conflict Resolution After the Cold War written by National Research Council and published by National Academies Press. This book was released on 2000-11-07 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: The end of the Cold War has changed the shape of organized violence in the world and the ways in which governments and others try to set its limits. Even the concept of international conflict is broadening to include ethnic conflicts and other kinds of violence within national borders that may affect international peace and security. What is not yet clear is whether or how these changes alter the way actors on the world scene should deal with conflict: Do the old methods still work? Are there new tools that could work better? How do old and new methods relate to each other? International Conflict Resolution After the Cold War critically examines evidence on the effectiveness of a dozen approaches to managing or resolving conflict in the world to develop insights for conflict resolution practitioners. It considers recent applications of familiar conflict management strategies, such as the use of threats of force, economic sanctions, and negotiation. It presents the first systematic assessments of the usefulness of some less familiar approaches to conflict resolution, including truth commissions, "engineered" electoral systems, autonomy arrangements, and regional organizations. It also opens up analysis of emerging issues, such as the dilemmas facing humanitarian organizations in complex emergencies. This book offers numerous practical insights and raises key questions for research on conflict resolution in a transforming world system.
Download or read book Arab Approaches to Conflict Resolution written by Nahla Yassine-Hamdan and published by Routledge. This book was released on 2014-07-11 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: fills a gap in the market on conflict resolution in the Arab world examines conflict management in the Arab world through comparative case study analysis will be of much interest to students of conflict resolution, Middle Eastern politics, peace and conflict studies, security studies and IR
Download or read book Conflict Resolution at Work For Dummies written by Vivian Scott and published by John Wiley & Sons. This book was released on 2009-12-30 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.) Helps managers and employees sort through problems and make the workplace a more rewarding place No manager should be without Conflict Resolution at Work For Dummies!