Download or read book Sales Techniques written by William T. Brooks and published by McGraw Hill Professional. This book was released on 2004-03-02 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales Techniques is an insightful and practical compilation of proven techniques and modern tools, designed to help both neophyte and seasoned sales professionals work with customers and successfully close the deal. From selling solutions instead of products to finding, communicating with, and even closing customers on the Internet, this latest addition to the popular Briefcase Books series will show salespeople how to organize their sales efforts, work successfully with today's more demanding customer base, efficiently and effectively close a sale, consistently follow up after the sale to encourage high-profit repeat business and referrals, and much more.

Download or read book Design for Six Sigma written by Greg Brue and published by McGraw Hill Professional. This book was released on 2003-02-22 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE BRIEFCASE BOOKS SERIEs Now translated into 11 languages! This reader-friendly, icon-rich series is must reading for all managers at every level All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. DESIGN FOR SIX SIGMA Six Sigma has revolutionized the ways in which companies meet and beat today's stringent quality expectations. But achieving Six Sigma results first requires Six Sigma building blocks. Design for Six Sigma unveils a systematic methodology for enabling the design of products, services, and processes to meet Six Sigma quality levels. Designed to be easily read and implemented, this concise Briefcase Book shows managers at all levels how to include Six Sigma at the earliest stages of virtually any manufacturing process. Here are DFSS's techniques for: Optimizing the design process to achieve Six Sigma performance Integrating Six Sigma from the outset of new product development Self-examinations, explanatory sidebars, and chapter-ending checklists

Download or read book Mommy s Briefcase written by Alice Low and published by Cartwheel Books. This book was released on 2002 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rhymed text describes a hardworking feline mother's busy day while exploring the contents of the briefcase she carries to and from the office.

Download or read book Project Management Second Edition Briefcase Books Series written by Gary R. Heerkens and published by McGraw Hill Professional. This book was released on 2013-11-22 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: ON TIME, ON BUDGET . . . MANAGE EVERY PROJECT LIKE A PRO In today's environment of tight turnarounds and even tighter budgets, the effective project manager is often considered the most valuable member of a workplace team. Project Management, Second Edition, provides a step-by-step introduction to the tools and techniques necessary to successfully spearhead your next project. This new edition has everything that made the original so popular, plus it has been updated to reflect new principles and strategies in team building, planning, estimating costs, managing project interfaces, and more--providing you with the kind of business savvy today's project manager is expected to possess. Learn how to: Stay on top of all aspects of your project: process, interpersonal, and organizational Forge a spirit of cooperation--and achievement--among diverse team members Manage all the contingencies--foreseen and unforeseen--that come up in every project

Download or read book Manager s Guide to Operations Management written by John Kamauff and published by McGraw Hill Professional. This book was released on 2009-10-09 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The secrets to improving operations while maintaining the highest quality How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality—the secret to business success.

Download or read book Retaining Top Employees written by J. Leslie McKeown and published by McGraw Hill Professional. This book was released on 2002-08-12 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now translated into 12 languages! This reader-friendly, icon-rich series is must reading for managers at every level All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. State-of-the-art techniques and technologies are fine, but only those companies that recognize and hold on to their top-performing employees will thrive in a tough competitive environment. Retaining Top Employees focuses on specific actions to make retention a top priority. From innovative recruitment and compensation policies to making effective use of exit interviews, it outlines a complete program for becoming the employer of choiceand is today's most in-depth exploration of this increasingly essential topic.

Download or read book Six Sigma for Managers written by Greg Brue and published by McGraw Hill Professional. This book was released on 2005-06-05 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: Six Sigma for Managers is a practical overview on how to implement Six Sigma practices in everyday business. Emphasizing straightforward explanations instead of complex charts and statistics, it shows managers how to map processes, measure smart, and follow other Six Sigma principles.

Download or read book Finance for Nonfinancial Managers Second Edition Briefcase Books Series written by Gene Siciliano and published by McGraw Hill Professional. This book was released on 2014-08-29 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: AN INTRODUCTION TO FINANCIAL REPORTS--WITH NEW TACTICS FOR BUDGETING AND PINPOINTING KEY FINANCIAL AREAS Financial decisions impact virtually every area of your company. As a manager, it's up to you to understand how and why. Finance for Nonfinancial Managers helps you understand the information in essential financial reports and then shows you how to use that understanding to make informed, intelligent decisions. It provides a solid working knowledge of: Basic Financial Reports--All about balance sheets, income statements, cash flow statements, and more Cost Accounting--Methods to assess which products or services are most profitable to your firm Operational Planning and Budgeting--Ways to use financial knowledge to strengthen your company Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear defi nitions of key terms and concepts Smart Managing: Tactics and strategies for managing change Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful change-management tactics Tools: Specific planning procedures, tactics, and hands-on techniques

Download or read book Manager s Guide to Navigating Change written by Stephen Rock and published by McGraw Hill Professional. This book was released on 2012-11-09 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your team through today’s rapid changes The only guarantee in business is change. All managers need to understand that they will either be buffeted by change or help shape it. Knowing how to do that is the real test of leadership in today’s organizational environments. Manager’s Guide to Navigating Change provides methods for managing risks and ensuring the organization continues to move forward through turbulence created by both internal and external events. Learn how to: Define what the future looks like and communicate your vision to your staff Make large-scale change sustainable by aligning your efforts and resources Align organizational and employee values, missions, and goals Leverage your resources to facilitate stakeholder buy-in Enact your plan and measure results as you go Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing change Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful change-management tactics Tools: Specific planning procedures, tactics, and hands-on techniques

Download or read book Interviewing Techniques for Managers written by Carolyn B. Thompson and published by McGraw Hill Professional. This book was released on 2002-08-26 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interview Strategies for Always Getting the Information You Need For managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. Interviewing Techniques for Managers shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers. Look to this important addition to McGraw-Hill's Briefcase Books series for workplace-tested interviewing methods including: When and how to ask the key questions Tips for getting a difficult interview back on track Techniques for telephone, e-mail, and other arms-length interviews Separating fact from fiction when interviewing potential employees ... Solving workplace problems ... Uncovering how best to meet customer needs ... The ability to interview others is among the most valuable skills a manager can have. Interviewing Techniques for Managers will help you end each interview with the information you need, by beginning each interview with a solid, results-oriented plan--and the know-how to execute that plan.

Download or read book The Briefcase written by Charles Holt and published by Outskirts Press. This book was released on 2017-08-09 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is money truly the root of all evil? When Chester Harte finds a briefcase full of money—lots of money—a battle of wits ensues between the naval engineer and a dogged DEA Special Agent. From the Florida Keys to Connecticut casinos and some of the country’s best-known racing tracks, The Briefcase takes the reader on a riveting adventure as several parties join in the hunt for the missing sting money. Relationships blossom, wither, and are challenged; and mafia and drug cartel involvement lead to violence and murder. All the while, Chester Harte must race to stay one step ahead of those intent on recovering the briefcase.

Download or read book Performance Management written by Robert Bacal and published by McGraw-Hill. This book was released on 1998-11-30 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can achieve performance levels once thought unattainableÐbut only when managers and workers establish clear lines of communication, and understand how their jobs contribute to the goals of both themselves and the organization. Performance Management is the comprehensive guidebook on how to establish a communication system to get top performance and value from each employee. It will show you how to conduct goals-focused performance planning meetings and performance appraisals and foster a true commitment to success within each employee. A meaningful tool for stimulating workplace cooperation, Performance Management will benefit the employee, the manager, and the organization itself.

Download or read book The Briefcase written by Bobby Sims and published by AuthorHouse. This book was released on 2016-05-24 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jeff Sams finds his investigative skills are to be put to the ultimate test due to his own father being murdered. By coincidence, his commitment to find the one responsible teams him up with a friend working for the CIA who elicits his help in a national security breech against the United States. As the plot thickens, it unfolds into an international involvement as well as a connection to his fathers murder. The similar interest of both friends leads them down a parallel and dangerous path, which for Jeff culminates in a troubling and surprising conclusion.

Download or read book Managing Stress written by Barbara J. Braham and published by McGraw-Hill Companies. This book was released on 1994 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stress is a major factor affecting both the professional and personal lives of most managers today. A great prescription for reducing stress, this guide provides the author's CALM acronym for coping with stress, offers tips to help stress victims learn to say no, and includes step-by-step guidelines for applying the techniques to life. Part of the Briefcase Books series.

Download or read book The Catholic Briefcase written by Randy Hain and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Catholic Briefcase helps Catholics integrate their faith with their jobs through practical tips, relevant examples, and the inspirational stories of others who have successfully learned how to bring their Catholic identity with them to work. This book provides tips and ideas for finding time for prayer and reflection throughout the day and explores ways to make business decisions through the filter of Catholic teaching. Being a "light for Christ" is ultimately the best way to share your faith with others as they will be drawn to you by your good example and joy. The Catholic Briefcase helps the reader evaluate where they have been in their business life and where being a "light for Christ" can take them. The practical nature of the content gives the reader a roadmap to a deeper faith in an area (the workplace) they have likely ignored in the past. View sample pages. Paperback

Download or read book The Briefcase written by Heath A. Dawson and published by iUniverse. This book was released on 2010-08 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Preston O'Neil, a twenty-eight-year-old public relations associate, isn't satisfied with his life, despite making close to six figures. He despises his job at Stenson & Rhodes and often dreams of working at a golfing paradise in the Carolinas. He is in the wrong place at the wrong time when a group steals a briefcase and a book that contains secret codes and kidnaps him along with them. The valuable briefcase and book are the property of a trio of evil men, who will continue the search for their treasures no matter how many lives are destroyed. They want their possessions back, and will summon assassins to finish the job if necessary. During the roller coaster ride of his abduction, Preston is taken to a mysterious abandoned warehouse. He discovers that he has friends who are fighting for his freedom among those more concerned with finding the briefcase and book. Startling truths about his family and a massive cover-up link the old tattered briefcase and secret-coded book to an evil triumvirate, and Preston learns he may be far more involved than he originally believed. Although an innocent discovery turns Preston into a hostage, he soon realizes this event may turn him into a happy man, as his lifelong dreams may finally come true.

Download or read book Presentation Skills For Managers written by Kerri Garbis and published by McGraw-Hill Education. This book was released on 2016-08-26 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn and practice invaluable presentation techniques with this fully rewritten go-to guide McGraw-Hill’s successful Briefcase Books Series is filled with strategies and advice to help you become a more capable, efficient, and effective manager and a valuable member of any organization. Featuring eye-catching icons, checklists, and sidebars to guide you step-by-step through everyday workplace situations, these books are a go-to resource to help you brush up on your practical skills, and to learn new ones. Presentation Skills for Managers, 2nd edition, is a fully rewritten edition of this essential skill-builder, specifically crafted for today's busy manager looking to create compelling, persuasive presentations, utilizing both modern technology and time-tested methods to engage any audience. Using her unique background in both the business and acting worlds, author Kerri Garbis will provide you with brand new insights on: Effective performance Storytelling for audience engagement Acting techniques that help you create content Audience analysis criteria Overcoming common presentation obstacles