Download or read book Blueprint for Renewing Government Services Using Information Technology written by Canada. Treasury Board and published by . This book was released on 1994 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Blueprint for Renewing Government Services Using Information Technology written by and published by . This book was released on 1994 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Blueprint for Renewing Government Services Using Information Technology written by Canada. Treasury Board and published by . This book was released on 1994 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Blueprint for Renewing Government Services Using Information Technology written by and published by . This book was released on 1994 with total page 21 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Blueprint for Renewing Government Services Using Information Technology written by Canada. Treasury Board and published by . This book was released on 1994 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This blueprint describes an integrated, enterprise-wide approach to renewing government services through applying information technology. The objective is to transform government processes to better support program delivery to the public at a much reduced cost. It also proposes to take important steps in planning and deploying an enabling government IT infrastructure to support the re-engineering of program delivery, administrative renewal, and overall government restructuring.
Download or read book Blueprint for Renewing Government Services Using Technology written by Canada. Treasury Board and published by . This book was released on 1994 with total page 11 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Reinventing Government in the Information Age written by Richard Heeks and published by Routledge. This book was released on 2002-01-10 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: Will information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of information age reform, based on international case-studies drawn from the US, UK, mainland Europe, and developing countries. It offers practical guidance and analytical insights and will be of value to practitioners, students, educators and researchers in both public administration and information systems.
Download or read book Guide for Re engineering Pay and Benefits written by and published by . This book was released on 1996 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: A key initiative in administrative renewal of the federal government is the effort to re-engineer current processes for administering pay and benefits. This guide is designed to help directors of personnel and departmental pay and benefits managers implement the re-engineered process model developed by a team within the Treasury Board Secretariat. The model is designed to improve services to employees and managers, enhance the working environment of pay and benefits specialists, and reduce costs significantly. After an introductory section, chapter two presents the government's vision statement and guiding principles regarding pay and benefits services, defines client needs, and sets the goal of quality service. The next two chapters describe the state of pay and benefits today (the current process model) and the re-engineered process model (what pay and benefits will look like after change). The final two chapters contain information on implementing the future process model and managing change.
Download or read book Public Sector Reform written by B. Nolan and published by Springer. This book was released on 2001-04-10 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these times of dramatic social, economic and political change, governments around the world are questioning their roles and responsibilities in the public sector. There is a trend away from traditional public sector model and that of market ideology, but there does not yet exist a universally accepted alternative. Brendan Nolan offers a comparative analysis of public administration in several OECD countries (the UK, USA, Australia, and Scandinavia) and explores possible future directions.
Download or read book Advances in Digital Government written by William J. McIver Jr. and published by Springer Science & Business Media. This book was released on 2008-01-20 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances In Digital Government presents a collection of in-depth articles that addresses a representative cross-section of the matrix of issues involved in implementing digital government systems. These articles constitute a survey of both the technical and policy dimensions related to the design, planning and deployment of digital government systems. The research and development projects within the technical dimension represent a wide range of governmental functions, including the provisioning of health and human services, management of energy information, multi-agency integration, and criminal justice applications. The technical issues dealt with in these projects include database and ontology integration, distributed architectures, scalability, and security and privacy. The human factors research emphasizes compliance with access standards for the disabled and the policy articles contain both conceptual models for developing digital government systems as well as real management experiences and results in deploying them. Advances In Digital Government presents digital government issues from the perspectives of different communities and societies. This geographic and social diversity illuminates a unique array of policy and social perspectives, exposing practitioners to new and useful ways of thinking about digital government.
Download or read book The New Public Organization written by Kenneth Kernaghan and published by Institute of Public Administration of Canada. This book was released on 2000 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Taking Stock written by Canadian Centre for Management Development and published by McGill-Queen's Press - MQUP. This book was released on 1998 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the last tow decades governments have invested a great deal of time, money, and political capital in reforms to make the public sector more efficient. They have, however, invested little in evaluating the effectiveness of their efforts, accepting many of the reforms because of a belief in a particular approach to governing or an ideological commitment on the part of politicians. This collection of essays "takes stock" of these reform measures and their impact on public administration.
Download or read book Bureaucratic Manoeuvres written by John Grundy and published by University of Toronto Press. This book was released on 2019-03-14 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Bureaucratic Manoeuvres, John Grundy examines profound transformations in the governance of unemployment in Canada. While policy makers previously approached unemployment as a social and economic problem to be addressed through macroeconomic policies, recent labour market policy reforms have placed much more emphasis on the supposedly deficient employability of the unemployed themselves, a troubling shift that deserves close, critical attention. Tracing a behind-the-scenes history of public employment services in Canada, Bureaucratic Manoeuvres shows just how difficult it has been for administrators and frontline staff to govern unemployment as a problem of individual employability. Drawing on untapped government records, it sheds much-needed light on internal bureaucratic struggles over the direction of labour market policy in Canada and makes a key contribution to Canadian political science, economics, public administration, and sociology.
Download or read book Education in Canada written by Helen McKenzie and published by . This book was released on 1994 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the basis of wealth in developed nations shifts from natural resources and manufacturing to knowledge, achieving higher levels of popular education becomes increasingly important. In Canada, as in many other countries, there is concern that the existing education systems are not adequately meeting the challenges of the complex modern world. This concern persists, despite the fact that Canada's post-secondary enrollment rates are among the highest in the world. This paper briefly discusses the practice, responsibilities and limitations of the federal government in educational matters, and some of the major public concerns with respect to accessibility, quality and funding.
Download or read book The Road to Better Public Services written by G. Bruce Doern and published by IRPP. This book was released on 1994 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report examines how to improve the way governments serve Canadians using case studies of five agencies of the Canadian Federal Government, including their attempts to improve service delivery and the constraints or obstacles they face as they seek to make such improvements. The agencies studied include the Canada Communication Group (formerly the Queen's Printer); the Passport Office; the Geological Survey of Canada; the Aboriginal Business Canada program in Industry Canada; and the Marketing Practices Branch of the Bureau of Competition Policy in Industry Canada. The report examines the concept of service as it relates to the theory of bureaucracy, implementation theory and the policy instrument mix, and the institutional economics of bureaucracy; the re-invention of government theory; and the four service attributes.
Download or read book Government wide IM written by Canada. Public Works and Government Services Canada and published by Public Works and Government Services Canada. This book was released on 1995 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: In response to the Treasury Board's Blueprint for Renewing Government Services Using Information Technology, Government Telecommunications and Informatics Services developed a model which would facilitate the further development of government-wide IM/IT infrastructure services. This document introduces the government-wide IM/IT Infrastructure Services Model, provides a layer-by-layer review of the model and proposes a vision of future government-wide IM/IT infrastructure services. Its purpose is to provide a common understanding of government-wide IM/IT infrastructure services and to furnish key stakeholders with a discussion tool which will facilitate decisions regarding the selection of government-wide IM/IT infrastructure services, priorities and mandates. The document provides a vision or framework for the further development of government-wide IM/IT infrastructure services.
Download or read book Monitoring Performance in the Public Sector written by John Winston Mayne and published by Routledge. This book was released on 2017-07-05 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A host of promising public sector reform efforts are underway throughout the world. In governments challenged by budget deficits and declining public trust, these reform efforts seek to improve policy decisions and public management. Along the way, program efficiency and effectiveness help rebuild public confidence in government. Whether through regular measurement of program inputs, activities, and outcomes, or through episodic one-shot studies, performance monitoring plays a central role in the most important current reform efforts. Monitoring Performance in the Public Sector, now available in paperback, is based on experiences derived from comparative analysis in different countries. It explains why there is interest in perfor!mance monitoring in a given setting, why it has failed or created uncertainties, and identifies criteria for improving its design and use.One of the challenges this book offers is the need to consider dimensions of performance beyond the traditional ones of economy, efficiency, and effectiveness. With an increasingly diverse, interdependent, and uncertain public sector environment, for some stakeholders meeting objectives fixed some time ago may not be as important as the capacity to adapt to current and future change. In this vein, the contributors address a number of themes: the criti!cal importance of organizational support for performance monitoring and making it consistent with the organizational culture, the need for active and effective leadership in defining criteria and implementing practical performance monitoring, the value of linking ongoing measurement with more than the traditional, strictly quantitative aspects of public sector performance.As we gain experience with performance monitoring and its uses, such systems should become more cost effective over time. This book will be of deep interest to public managers, government officials, economists, and organization theorists, and useful in courses on p
