Download or read book The Communication Book 44 Ideas for Better Conversations Every Day written by Mikael Krogerus and published by W. W. Norton & Company. This book was released on 2020-02-04 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. • Want better conversations? Ask open-ended questions that have no right or wrong answers—make your partner feel brilliant. • Want better meetings? Ban smartphones, use a timer, and make everyone stand up. • Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it.
Download or read book Better Conversations written by Jim Knight and published by Corwin Press. This book was released on 2015-10-01 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Check out The Better Conversations trailer: https://youtu.be/y3FrWTXC8Uw "I thought I knew how to have a conversation; I’ve had millions of them. Some were good, others not so much so. But I want to have GREAT conversations, and Jim Knight has taught me how. The proof is in: better conversations are possible and the results are worth the investment." --DOUGLAS FISHER Coauthor of Rigorous Reading and Unstoppable Learning Because conversation is the lifeblood of any school You don’t want this book—you need this book. Why this confident claim? Think about how many times you’ve walked away from school conversations, sensing they could be more productive, but at a loss for how to improve them. Enter instructional coaching expert Jim Knight, who in Better Conversations honors our capacity for improving our schools by improving our communication. Asserting that our schools are only as good as the conversations within them, Jim shows us how to adopt the habits essential to transforming the quality of our dialogues. As coaches, as administrators, as teachers, it’s time to thrive. Learn how to: Coach ourselves and each other to become better communicators Listen with empathy Find common ground Build Trust Our students’ academic, social, and emotional growth depends upon our doing this hard work. It’s time to roll up our sleeves, open our minds, and dare to change for the better of the students we serve. You can get started now with Better Conversations and the accompanying Reflection Guide to Better Conversations.
Download or read book Crucial Conversations Tools for Talking When Stakes are High Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Download or read book We Need to Talk written by Celeste Headlee and published by HarperCollins. This book was released on 2017-09-19 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: “WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Download or read book Talent Conversations written by Roland Smith and published by John Wiley & Sons. This book was released on 2011-07-28 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: Individual leaders can have a significant amount of influence over the development of organizational talent. One of the simplest yet most effective ways to develop others is the talent conversation - a way of building on relationships that are based on rapport, collaboration, and mutual commitment in order to help the individuals you lead improve performance, focus development, and reach positive outcomes. Learn how to prepare for and facilitate effective talent conversations by using the Center for Creative Leadership's development framework of assessment, challenge, and support.
Download or read book More Ready Than You Realize written by Brian D. McLaren and published by Zondervan. This book was released on 2009-08-30 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: WARNING: This is not just another book on evangelism. It's a simple idea of evangelism through friendship first, and the opportunities to share your faith that follow. It will bring friendships you already have to a new levels, and create opportunities for new, authentic friendships with those you will eventually meet. OUT: Evangelism as sales pitch, as conquest, as warfare, as ultimatum, as threat, as proof, as argument, as entertainment, as show, as monologue, as something you have to do. IN: Disciple-making as conversation, as friendship, as influence, as invitation, as companionship, as challenge, as opportunity, as conversation, as dance, as something you get to do. You're more ready for this than you realize, and so are your friends!
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Download or read book Everyday Conversations Eternal Impact written by and published by Bridging the Gap Publication. This book was released on 2011 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book We Should Get Together written by Kat Vellos and published by . This book was released on 2020-01-04 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: We Should Get Together is the handbook for anyone who's ready for better friendships, now. Have you recently moved to a new city and are struggling to make friends? Do you find yourself constantly making plans with friends that fall through? Are you more likely to see your friends' social media posts than their faces? You aren't alone. Millions of adults struggle with an uncomfortable and persistent ache: platonic longing, which is the unfulfilled wish for authentic, resilient, close friendships. But it doesn't have to be this way. Making and maintaining friendships during adulthood can be hard--or, with a bit of intention and creativity, joyful. Author Kat Vellos, experience designer and founder of Better Than Small Talk, tackles the four most common challenges of adult friendship: constant relocation, full schedules, the demands of partnership and family, and our culture's declining capacity for compassion and intimacy in the age of social media. Combining expert research and personal stories pulled from conversations with hundreds of adults, We Should Get Together is the modern handbook for making and maintaining stronger friendships. With this book you will learn to: Make and maintain friendships when you (or your friends) keep moving Have deeper and more meaningful conversations Triumph over awkwardness in social situations Become less dependent on your phone Identify and prioritize quality connections Find time for friendship despite your busy calendar Create closer, more durable friendships Full of relatable stories, practical tips, 60 charming illustrations, 55 suggested activities, a book club discussion guide, and 300+ conversation starters, We Should Get Together is the perfect book for anyone who wants to have dedicated, life-enriching friends, and who wants to be that kind of friend, too.
Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
Download or read book The Decision Book written by Mikael Krogerus and published by National Geographic Books. This book was released on 2018-05-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated edition of the international bestseller that distills into a single volume the fifty best decision-making models. Every day, we face the same questions: How do I make the right decision? How can I work more efficiently? And, on a more personal level, what do I want? This updated edition of the international bestseller distills into a single volume the fifty best decision-making models used in MBA courses, and elsewhere, that will help you tackle these important questions. In minutes you can become conversant with: The Long Tail • The Maslow Pyramids • SWOT Analysis • The Rubber Band Model • The Prisoner's Dilemma • Cognitive Dissonance • The Eisenhower Matrix • Conflict Resolution • Flow • The Personal Potential Trap • and many more. Stylish and compact, this little book is a powerful asset. Whether you need to plan a presentation, assess someone's business idea, or get to know yourself better, this unique guide—bursting with useful visual tools—will help you simplify any problem and make the best decision.
Download or read book Better Conversations Every Day 4 Core Skills That Will Change the Way You Lead and Live Your Life written by Maggie Sass and published by Center for Creative Leadership. This book was released on 2022-12-06 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on our experience in working with thousands of leaders, we know that effective communication, or simply, having better conversations every day is an essential leadership skill. Done the right way, effective communication skills can better connect you to people in productive ways, enable you to share your ideas more effectively, improve collaboration on teams, influence decisions, and get work done with clarity and ease. Done ineffectively, poor communication can lead to misunderstandings and confusion at best, and at their worst, can break down critical relationships. Unfortunately, there's no simple trick for getting better at communication; it takes time, energy, intentionality, consistency, and practice. But there are techniques, many of which come from coaching, that you can use to improve the quality of your conversations, make them more productive, and maybe even more enjoyable too. Better Conversations Every Day provides practical tips, tricks, and concepts that anyone can use to communicate better, connect more deeply, build trust, and be more satisfied-inside and outside of work.
Download or read book Management and Leadership Skills for Medical Faculty and Healthcare Executives written by Anthony J. Viera and published by Springer Nature. This book was released on 2020-06-15 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recognizing that leaders in healthcare institutions face different questions and issues in different stages of their careers, this handy, practical title offers a comprehensive roadmap and range of solutions to common challenges in the complex and changing Academic Medical Center (AMC) and health care organization. Fully updated from the very well-received first edition and including new chapters, this concise handbook offers a guide for personal career development, executive skill acquisition, and leadership principles, providing real-world, actionable advice for faculty and executives seeking help on a myriad of new issues and situations. With a slightly modified title to recognize that leaders in academic medical centers and health care systems are not limited to medical faculty, this new edition maintains much of the content of the successful first edition with revisions based on feedback from readers and colleagues. New material has been added to reflect what is happening as health care undergoes major transformation. With a broader panel of renowned authors from a mix of healthcare institutions as well as nonmedical experts in leadership and management, the book again meets its primary objective: to provide medical faculty, healthcare executives and other leaders with a contemporary, directly relevant resource that emphasizes practical skills and leadership development advice, including personal improvement, which can be used at any stage of one’s career. /div /divWith critical insights and strategies for both aspiring and seasoned academicians and health executives, Management and Leadership Skills for Medical Faculty and Healthcare Executives: A Practical Handbook, 2nd Edition is a must-have resource for faculty in AMCs and for anyone with a role in healthcare leadership.
Download or read book Everyday Vitality written by Samantha Boardman and published by Penguin. This book was released on 2022-08-09 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: As seen on the TODAY Show, The New York Times, People Magazine, Mind Body Green, and more “If you would like to live a more fulfilled life, Samantha Boardman has exactly what you need. Everyday Vitality is one part memoir, one part wisdom from years of experience as a psychiatrist, and one part cutting edge scientific evidence. Brilliant, warm, and best of all—an actionable guide to a life well-lived.” —Angela Duckworth, New York Times bestselling author of Grit: The Power of Passion and Perseverance Science-backed, research-driven, actionable strategies for countering stress and building your resilience “A great deal of everyday wellbeing lies beyond what is happening inside a person’s head. Everyday opportunities and activities that foster growth and build positive resources are not 'icing on the cake,' but the active ingredients of everyday resilience.” —Samantha Boardman, Everyday Vitality In Everyday Vitality, psychiatrist Dr. Samantha Boardman shows readers how to find strength within their stress and how to transform full days into more fulfilling days. Drawing from scientific research and her own clinical experience, she shares strategies for cultivating vitality—the positive feeling of aliveness and energy that lies at the core of well-being and at the heart of a good day. You will discover how increased vitality boosts productivity, builds coping skills, and enhances your ability to manage negative emotions. Dr. Boardman demonstrates how to override counterproductive responses to the onslaught of daily hassles and to respond with flexibility and fortitude instead of fear and rumination. Rather than disengaging from the world while you "find yourself," she shows you how to boost your vitality by living well within the world. As Dr. Boardman explains, the three main wellsprings of vitality are: meaningfully connecting with others; engaging in experiences that challenge you; and contributing to something beyond yourself. These activities foster resilience by boosting emotional stamina and generating uplifts—the counterparts to daily irritations and annoyances. Whether it is having a good conversation, doing a favor for someone, going for a walk, or reading an interesting article and then calling a friend to talk about it, commonplace experiences and micromoments serve as the building blocks of everyday resilience. Everyday Vitality explains how to identify them in your life, develop them, and use them as a foundation on which to thrive. Whether you are twenty or eighty, Everyday Vitality will give you the tools you need to get the most out of each day and to live your life to the fullest.
Download or read book Active Listening Improve Your Ability to Listen and Lead Second Edition written by Center for Creative Leadership and published by Center for Creative Leadership. This book was released on 2019-09-13 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today’s leaders. In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.
Download or read book Feedback That Works How to Build and Deliver Your Message Second Edition written by Center for Creative Leadership and published by Center for Creative Leadership. This book was released on 2019-06-18 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change
Download or read book Leadership in Practice written by Susan Helm-Murtagh, DrPH, MM and published by Springer Publishing Company. This book was released on 2022-07-18 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2024 Prose Award Winner for Nursing and Allied Health Services Category! "This book is a comprehensive, well-researched, and well-presented guide for nascent and existing leaders of public health care who navigate the complex, fragmented, often underfunded, and rapidly changing system. It is a most valuable resource." ---Doody's Review Service, 5 stars Leadership in Practice prepares leaders for the unpredictability, complexity, ambiguity, and uncertainty they will face while leading public health and healthcare organizations and teams. It equips leaders with practical, sustainable, and universal skills, abilities, and intangibles needed to thrive in a constantly-evolving environment. Building on a solid theoretical foundation, Leadership in Practice addresses the challenges leaders face in many contexts by exploring the skills and behaviors necessary for the effective practice of leadership. Integrating the most relevant leadership theories, their history, evidence, and application in public health and healthcare, chapters focus on the essential competencies that leaders in public health and healthcare must master, including effective dialogue, ethical leadership and moral courage, systems thinking, strategic thinking and analysis, and emotional intelligence. The textbook discusses the many challenges leaders face, including change leadership, developing an equity mindset, effective leadership during organizational crises, and meaningful engagement with the communities served. Case studies relevant to public health and healthcare examine topics such as leadership during COVID-19, Hurricane Katrina and other natural disasters, community engagement and team building, hiring diverse personnel, preventing burnout, and more to provide lessons learned from real-world examples. Leadership in Practice brings together a diverse array of leaders and a wide range of voices to impart wisdom and share unique perspectives and experiences from public health and healthcare settings. This authoritative resource is essential for anyone training in public health, healthcare management, and related health professions, and illustrates why it is critical to learn from leaders who possess different worldviews, experiences, and training backgrounds. Leadership in Practice provides you with expert insight on building the right leadership framework and developing a meaningful leadership style for your own leadership practice. Key Features: Describes the core principles, skills, traits, and behaviors for effective leadership in practice Includes engaging case studies demonstrating leadership intangibles, applications, and real-world context in public health and healthcare settings Builds self-awareness through self-assessments and reflection exercises Provides wisdom and insight from notable and diverse leaders in the field Leads students and professionals to the development of their own framework upon which to build and continuously evolve their leadership practice