Download or read book Business Relationships that Last written by Ed Wallace and published by Greenleaf Book Group. This book was released on 2009 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that relationships are critical to business success, but no-one has provided a simple system to turn contacts and acquaintances into valuable assets -- until now. The first systematic program for advancing business relationships. In five easy-to-follow steps, the book shows how to transform any casual business relationship into a valuable source for revenue, leads, and advice. Ed Wallace combines memorable anecdotes with a clear theoretical framework that shows individuals how to leverage their hard business skills with the often-overlooked soft skills of rela-tionship building. Surveyed executives say they need this book. In a recent survey, 88 percent of executives indicated that the strength of their client, cus-tomer, and referral relationships was critical to achieving their goals each year. But only 25 percent of those same executives said they had a formal process for planning, managing, and growing business relation-ships and 73 percent of the group surveyed said they would be very interested in reading a book on this topic. This book delivers the process that so many people and organisations need.

Download or read book Be Kind Not Nice written by Marcia Sirota and published by Createspace Independent Publishing Platform. This book was released on 2016-12-30 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you frustrated in your relationships? Are you an employee, manager or boss? Are you parent, teacher or caregiver? Are you a sibling, friend or part of a couple? In this book, Dr. Marcia Sirota gives you the straight talk with real-life stories, deep psychological insights and practical, easy-to-apply tools to rebuild your self-esteem and stop trying so hard to make other people happy. In Be Kind, Not Nice, you'll discover how: To escape the vicious circle of people pleasing, being mistreated, frustration and addiction To become a more compassionate, kind person To love and accept yourself first To take better care of yourself and live a more authentic, empowered life To create positive, successful relationships at home, school and work If you're a people-pleaser and can't stop being nice, this book is for you. We use words like kindness and nice every day without ever really thinking about what they may actually mean. By deconstructing two seemingly simple words in an attempt to define them, this book opens a doorway to a deep meditation on self-forgiveness, healing and true personal potential. - Jeff de Boer, metal artist and creator of suits of armour for mice Every page of Dr. Marcia Sirota's new book reflects her own intelligence and compassion. Be Kind, Not Nice offers the kind of encouragement we all need - not rooted in fantasy or wishful thinking, but based in a truth that is unlocked with greater understanding of ourselves and our own potential. You are amazing, and Dr. Sirota can prove it. - David Hopkins, author of We Miss All the Great Parties Finally, a book that champions your success. Don't miss out on even one more day of getting all you want in life.

Download or read book Better Business Relationships written by Kim Tasso and published by Bloomsbury Publishing. This book was released on 2018-09-20 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business success is reliant on being able to get on with people. No matter what the role in an organization, the ability to influence, persuade, motivate and encourage others to act effectively is vital. Better Business Relationships brings together a wealth of knowledge and practical advice, from psychology and management to communications and sales, in order to provide insight and guidance to both new and more experienced workers alike, who may be dealing with both internal colleagues and external clients and suppliers. As technology advances and automates business processes across industries and roles, communication skills and the ability to form meaningful, constructive professional relationships is at risk of becoming a dying art. With the rise of social media, automation and artificial intelligence, there is worldwide concern that we risk losing the human factors that are needed for individual and organizational success. Kim Tasso provides practical and essential insight on: · Understanding yourself and other people; · Learning how to change; · The fundamentals of good communication, · How relationships are formed and conflict management; · Working with people and teams internally; and · Working with people externally and selling. Better Business Relationships is ideal for anyone who wants to improve their relationships at work and gain a greater understanding of critical social and communications skills required to succeed in any professional environment.

Download or read book How to Click with People written by Rick Kirschner and published by Hachette UK. This book was released on 2011-07-05 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Secret to Building Better Relationships in Business and in Life With some people, you just click. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you. We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert, How to Click with People will show you how to: -Recognize and respond effectively to the four basic communication styles everyone uses -Speak the same language as the person you're talking to, whether emotional or intellectual -Connect in a digital age ruled by e-mail and social media -Master the 7 Signals that will make you-and your ideas-click with others -Troubleshoot the nine obstacles that could be in your way and learn how to avoid or overcome them In the end, Kirschner argues that these skills are crucial because success has less to do with professional knowledge than with "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." In this How to Win Friends and Influence People for the twenty-first century, he gives readers the advice and insights they need to strengthen their relationships and take charge of their future.

Download or read book How to Say Anything to Anyone written by Shari Harley and published by Greenleaf Book Group. This book was released on 2013-01-07 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

Download or read book Customer Once Client Forever written by Richard Buckingham and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Customer Once, Client Forever, Buckingham presents a process to identify, create and maintain the relationship with the client using his 12 Lifetime Tools.

Download or read book Business Network Transformation written by Jeffrey Word and published by John Wiley & Sons. This book was released on 2009-08-17 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to defend themselves against commoditization and disruptive innovation, leading companies are now gaining competitive advantage through networked business models and tapping into talent from outside their company. Rather than implementing rigid "built-to-last" processes, organizations are now constructing more fluid "built-to-adapt" networks in which each member focuses on its differentiation and relies increasingly on its partners, suppliers, and customers to provide the rest. With contributions by the biggest names in business network transformation, this book offers cutting edge research and an in-depth exploration of critical topics such as customer value, supply networks, product leadership, global processes, operations, innovation, relationship management, and IT. The book also provides practical guidance for successfully engaging in BNT, and is filled with illustrative case studies from some of the world’s largest and most successful companies. It contains the vital information business leaders need to enable their companies to deliver faster innovation to customers at lower cost by sharing investments, assets, and ideas across their business networks. An essential resource for all business leaders, Business Network Transformation shows how to transform any business network to achieve competitive advantage and increase the bottom line. Contributors include Geoffrey Moore, Philip Lay, Marco Iansiti, Mohan Sawhney, Ranjay Gulati, David Kletter, Venkat Venkatraman, John Hagel III, John Seely Brown, Gautam Kasthurirangan, Randall Russell, Henry Chesbrough, Jeffrey Dyer, and Andrew McAfee.

Download or read book Connect written by David L. Bradford and published by National Geographic Books. This book was released on 2022-03-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'A practical and timely book' - Arianna Huffington, Founder and CEO, Thrive Global 'Valuable for everyone' - Julia Samuel, bestselling author Biting your tongue? Bottling it all up? From marriage to management challenges, learn how to change your relationships from exasperating to exceptional with this expert guide. The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections, or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship -- the kind of relationship where we feel fully understood and supported for who we are -- it can seem like magic. But the truth is that the process of building and sustaining these relationships can be described, learned, and applied. David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics. Now, they share their insights with you, including: - Why relationship-building is not the process of being with 'the right person' but rather creating the kind of relationship you want - Why deepening a relationship takes risk - The importance of vulnerability, curiosity and empathy in building relationships - How the modern world can help - and hinder - our ability to connect Filled with time-tested strategies for giving feedback, negotiating boundaries, and working through disagreements, Connect will be an important resource for anyone hoping to improve existing relationships and build new ones at any stage of life.

Download or read book Work Better Together How to Cultivate Strong Relationships to Maximize Well Being and Boost Bottom Lines written by Jen Fisher and published by McGraw Hill Professional. This book was released on 2021-06-08 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power your business culture with strong workplace relationships—and watch productivity and profitability soar For years, companies have been implementing programs that promote social responsibility and improve employee health, both of which benefit the financial bottom line. Now it’s time to focus on positive social interactions and relationships in the workplace. Why? Research shows that authentic, trust-based relationships increase job satisfaction, engagement, productivity, and retention—and even decreased healthcare costs. In Work Better Together, two experts from Deloitte explain how working remotely, over-relying on digital communication, and always being “on” is fast-increasing feelings of isolation and burnout—and how a work culture driven by quality relationships can reverse these trends. The authors show how to cultivate positive relationships by: Focusing on self-care, such as physical health, quality sleep, and taking time off Tapping into human skills, such as empathy, authenticity, and communication Using technology with intentionality to strengthen relationships, while breaking the negative habits technology fosters Managing workplace relationships, whether you’re in the office every day or telecommuting—or something in between Developing a culture of strong relationships that drive quality collaboration throughout the organization Work Better Together walks you through the process of implementing change and fueling a much-needed corporate movement towards humanity in the workplace. Based on the authors’ 40+ combined years of experience, it helps you meet today’s employees’ most urgent needs, while benefitting your organization in real and measurable ways.

Download or read book Results Through Relationships written by Joe Takash and published by John Wiley & Sons. This book was released on 2008-09-25 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: A career guide to more significant business results in a shorter period of time Results Through Relationships shows professionals how to establish break-through relationships with new prospects and their existing networks, including colleagues, bosses, customers, clients, vendors, and others. Many people assume that only new contacts will help them achieve their goals, but in reality, many breakthroughs happen within existing networks. This handy career guide focuses on the bottom-line behaviors that expedite trust, improve workplace performance, and increase profit. Author Joe Takash presents a nine-step process that anyone can master, and his formula proves that we're all in the relationship business first.

Download or read book The Challenger Sale written by Matthew Dixon and published by Penguin. This book was released on 2011-11-10 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales wisdom in decades. Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance. Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are replicable and teachable to the average sales rep. Once you understand how to identify the Challengers in your organization, you can model their approach and embed it throughout your sales force. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels of customer loyalty and, ultimately, greater growth.

Download or read book PRODUCTIVE RELATIONSHIPS written by Jan Yager and published by Rupa Publ iCat Ions India. This book was released on 2022-10-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to deal with 'the good, the bad and the ugly' at the workplace Whether you work for a major corporation, a small business, or are a self-employed entrepreneur or freelancer, Productive Relationships is a practical guide to developing fruitful business relationships to hasten your success. This book covers everything from dealing with workplace bullies-coworkers as well as bosses-as well as negative and positive types you may encounter at work and how to cope with each one, workplace violence, and using social media effectively for more productive relationships. Jan Yager combines exhaustive research with sharp thinking and engaging writing to give us a powerful guidebook to improve our relationship with the boss, a colleague or an intern!

Download or read book It Starts With Clients written by Andrew Sobel and published by John Wiley & Sons. This book was released on 2020-03-31 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: World-renowned client relationship authority shows you how to dramatically grow your business by mastering fourteen critical client development challenges Andrew Sobel, author of the international bestsellers Clients for Life and Power Questions, offers a proven,100-day plan for conquering 14 tough client development challenges and growing your client base in any market conditions. He’s encapsulated 25 years of unique research, including personal interviews with over 8000 top executives and successful rainmakers, into a practical roadmap for winning more new clients and growing your existing relationships. You’ll learn specific strategies to move confidently and predictably from a first meeting to a signed contract, and discover the agenda-setting techniques that create a steady stream of sole-source business. You’ll master the art of reframing client requests, leading to broader, higher-impact engagements. You’ll dramatically sharpen your ability to ask the powerful questions that can transform your client relationships. And, you’ll learn to develop advisory relationships with influential C-suite executives. Andrew illustrates each weekly challenge with real-life examples drawn from thousands of executive meetings. He shares success strategies from having grown and led three highly successful professional service businesses. Andrew has taught these strategies to over 50,000 professionals around the world, and they’re now available to you in this highly readable, portable masterclass. Whether you are early in your career and need a comprehensive guide to grow your client base from the ground up or are a seasoned practitioner who wants to accelerate your business growth, It Starts With Clients will take you to the next level.

Download or read book Managing Strategic Relationships written by Leonard Greenhalgh and published by Simon and Schuster. This book was released on 2001-08-01 with total page 562 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contrary to the gospel of a century of management thinkers, the primary job of the manager is no longer to plan, organize, direct, or control, asserts management expert Leonard Greenhalgh. Instead, he argues, today's successful managers are primarily negotiators who are judged on their ability to foster, coach, protect, and support collaborative relationships -- and manage conflict -- with peers, workers, bosses, suppliers, customers, regulators, competitors, and stakeholders. In one of the most comprehensive analyses of business relationships ever written, Greenhalgh shows how relationships -- not technology or "know-how" -- are the foundation of the new extended enterprise. In immensely readable prose, he describes how companies have moved beyond adversarial relationships of command-and-control hierarchies to a new communal world in which internal networks of autonomous professionals and external networks of collaborating organizations compete against rival networks. In order to manage, managers must acquire a whole new set of negotiating skills, he argues. Traditional negotiating techniques promoted winning and self-interest, leaving a wake of bitterness and acrimony. Here Greenhalgh introduces for the first time a brilliant concept he calls "Commonwealth," which promotes ongoing relationships and the common interest. Using scores of detailed case studies and examples, he offers a set of cutting-edge tools managers can apply immediately to repair and improve relationships between people at all levels of responsibility, between groups, between organizations themselves, and between personalities involving gender differences. Timely, stimulating, and powerful, Managing Strategic Relationships is essential reading for every manager who hopes to succeed in the organization of today.

Download or read book Well Connected written by Gordon S. Curtis and published by John Wiley & Sons. This book was released on 2010-06-15 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieve your goals by selectively engaging the right people and connecting well with them Smart executives who want to reach virtually any business goal-from raising capital to finding sales leads to finding the perfect job-know that networking is the key to their success. But traditional networking approaches-meet as many people as possible, amass huge numbers of "connections" and "friends" in your LinkedIn and Facebook networks-rarely produce more than a handful of relationships that pay off. In Well-Connected, networking maven and coach Gordon Curtis explains that the secret to building truly effective relationships is to narrow--rather than widen--your network. His proven methodology for building key relationships that deliver results every time emphasizes selectively engaging the right people and connecting with them well : First, identify a "critical enabler," someone who has access to the knowledge you need and is inclined to help you; second, unlock the critical enabler's willingness and ability to provide what you need by offering her something valuable before you ask her or him for anything. Well-Connected reveals a breakthrough approach to networking that delivers predictable, positive results Filled with success stories, the book provides an accessible action plan for all readers Networking maven Gordon Curtis has been featured in The Wall Street Journal, The Boston Sunday Globe, Fast Company Magazine Well-Connected serves as the playbook for sophisticated business people who know there's a better way to connect with the right people to get things done better and faster.

Download or read book Trust Your Heart Building Relationships That Build Your Business written by Marnie L. Pehrson and published by IdeaMarketers. This book was released on 2012-03 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: True Accounts of Entrepreneurs Who Have Tapped into the Power of Leveraging Relationships to Build Their Businesses Filled with valuable relationship-building tips for the newbie and seasoned entrepreneur alike, Trust Your Heart: Building Relationships that Build Your Business will inspire you to tap into the synergistic power of relationships to catapult your business to the next level. In this transformational book, twenty-five entrepreneurs pull back the curtain to reveal their powerful and life-changing lessons on how to: Create prosperity through partnership. Uncover gems in your current associations. Define success principles involved in joint venturing. Tap into the capital lying dormant within your relationships. Create raving fans out of your clients and customers. Invest in your clients so they invest in you. Build a team that supports and champions your success. Discover how to fuel your own dream surrounded by people who support, encourage, and leverage your influence in the global marketplace. It's time to uncover the profit potential in building the relationships that build your business. Contributors include: Adela Rubio, Ally Piper, Christine Gallagher, Cindy Rushton, Connie Ragen Green, David Perdew, Dr. Linda Miles, D'Vorah Lansky, Eileen Voyles, Ellen Britt, Felicia Slattery, Dr. Joseph Peck, Kathleen Ann, Kendall Summerhawk, Kirk Duncan, Lisa Rae Preston, Lou Bortone, Mari-Lyn Harris, Nancy Marmolejo, Rhonda Hess, Ronda del Boccio, Shannon Cherry, Terri Zwierzynski, Therese Skelly"

Download or read book The Profit of Kindness written by Jill Lublin and published by Red Wheel/Weiser. This book was released on 2017-01-23 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: When kindness becomes your primary goal, everything changes: how you look at life, what you get from it, and how others interact with and relate to you. The Profit of Kindness will help you master the art of building trusting, long-lasting relationships through open, nonadversarial interchanges that result in mutually beneficial outcomes. A basic adjustment in attitude and approach can substantially improve virtually every facet of your life. Each chapter provides specific examples for improving skills such as communication, building integrity, team work, influencing others, and more. In order to connect with new clients or future business partners and transform your potential into success, you need to establish trust and build strong relationships. The key is to focus more on giving and working with others rather than simply on “winning.” Because doing so is guaranteed to help you actually win. The Profit of Kindness is a practical guide that teaches you how to connect with others using the global asset known as kindness. You will learn: Kindness does not mean weakness. Kindness can help you stay competitive, anticipate pitfalls, and stay one step ahead of your rivals. Success, achieved through kindness, can indeed be yours.