Download or read book Benchmarking Staff Performance written by Jac Fitz-enz and published by Pfeiffer. This book was released on 1993-08-13 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on extensive hands-on experience and numerous real life examples, this groundbreaking book charts how to plan and launch a staff benchmark project--from identifying which internal functions to target for continuous improvement to selecting and contacting appropriate benchmark organizations. Provides a variety of sample questionnaires for potential benchmarking partners, distinct methods and systems for measuring tangible "before and after" results of staff functions, and expert guidance on how to communicate and rally support for a concrete plan of action once the data has been analyzed.
Download or read book Benchmarking performance written by Teri and published by The Energy and Resources Institute (TERI). This book was released on 2004-01-01 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: The image and worth of an organization are mirrored in its performance, it is said. This judgement is more relevant, when it comes to organizations, whose mandate is to provide public services. Hence, in order to achieve higher levels of efficiency and greater effectiveness in operations, many organizations have systems in place to measure their own performance that help in strategic decision-making and long-range planning.Performance measurement is almost an inevitable option for urban local bodies today, considering that they have to provide a wide array of public services and deal with large amount of resources, besides the ever-increasing pressure on them to improve quality and approach. This publication provides a well thought-out framework for performance measurement that encompasses the nuances of public provision services. It explains the concept, discusses viable indicators and benchmarks to operationalize performance measurement, and guides how to employ a management information system to monitor performance measurement.The manual has considered three major aspects of civic services - water supply, sewerage services, and solid waste management ? while presenting a road map for developing and implementing a performance measurement system.
Download or read book Benchmarking in the Public and Nonprofit Sectors written by Patricia Keehley and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, the authors take a step-by-step approach to two benchmarking techniques, differentiating between the two and then providing a new approach to solution-driven benchmarking that requires less time and fewer resources. Benchmarking in the Public and Nonprofit Sectors provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems. Praise for Benchmarking in the Public and Nonprofit Sectors "This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies." -W. David Patton, director, Center for Public Policy and Administration, University of Utah
Download or read book Benchmarking in Health Care written by Joint Commission Resources, Inc and published by Joint Commission Resources. This book was released on 2012 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking--comparing one's performance against internal or external sources--can be the cornerstone of many performance improvement initiatives in health care organizations. These projects are carried out for a variety of reasons: to enhance patient outcomes, streamline patient care delivery systems, reduce costs, and comply with local, state, or national initiatives, including accreditation and health care reform requirements. For organizations to successfully accomplish these objectives, they must be able to benchmark their performance within their facilities, over time, and against other organizations. Benchmarking in Health Care is an updated edition of a JCR best seller that provides organizations with step-by-step instructions to successfully design and implement benchmarking projects in their facilities as part of comprehensive performance improvement programs. Topics covered include the following: * Defining internal and external benchmarking * Complying with Joint Commission and Joint Commission * International benchmarking-related standards * Planning and organizing a benchmarking project, including gaining leadership support and assembling and organizing a team * Choosing appropriate benchmarking partners * Identifying and using appropriate global benchmarking databases * Collecting, analyzing, benchmarking, and presenting data * Using benchmarking data to drive improvement * Case studies from organizations around the world that are using benchmarking projects as integral components of performance improvement initiatives Help your staff to design and implement a successful benchmarking project in your organization!
Download or read book Benchmarking Theory and Practice written by Asbjørn Rolstadås and published by Springer. This book was released on 2013-06-05 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lecturers and researchers in the areas of industrial engineering, quality management and business development, and middle and higher management in business or technology- oriented positions, will find this book invaluable.
Download or read book Benchmarking for Nonprofits written by Jason Saul and published by Fieldstone Alliance. This book was released on 2004 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!
Download or read book Benchmarking for School Improvement written by Anthony Kelly and published by Routledge. This book was released on 2004-08-02 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking is a term used by the DfEE and OFSTED to describe a school's performance against a national or local average. This useful guide helps senior management teams of schools or colleges, to undertake their own benchmarking, with the aim of increasing effectiveness and improvement. Tony Kelly looks at the different types of benchmarking and what should be benchmarked and why. He discusses the possibility of forming a benchmarking partnership with another organisation which is acknowledged to be better performing. He also addresses the process of forming a benchmarking team within a school or college. Practical guidance is provided on techniques such as making an effectiveness comparison, targeting for improvement, and producing target-setting tables and benchmarking comparison charts. The content of the book has been based on extensive research from the UK and overseas. It provides step-by-step advice, photocopiable templates and suggestions for further reading.
Download or read book The Benchmarking Book written by Tim Stapenhurst and published by Routledge. This book was released on 2009-06-04 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company’s processes and performance through benchmarking.
Download or read book Benchmarking Best Practices in Maintenance Management written by Terry Wireman and published by Industrial Press Inc.. This book was released on 2004 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the necessary tools to be successful.
Download or read book WHO Global Benchmarking Tool GBT for evaluation of national regulatory system of medical products written by World Health Organization and published by World Health Organization. This book was released on 2024-02-29 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual is intended to provide clear operational guidance on the benchmarking of regulatory systems for medical products and the development of institutional development plans (IDPs) to address areas for improvement. The manual is integral to the World Health Organization’s structured and evidence-based approach to regulatory systems strengthening (RSS), mandated by World Health Assembly resolution WHA 67.20. The manual serves to ensure a proper understanding of the Global Benchmarking Tool (GBT); the processes and principles that govern its use; the expectations of individuals and institutions involved; and the information management systems that underpin the collection, analysis and management of data and the generation of knowledge.
Download or read book Strategic Benchmarking Reloaded with Six Sigma written by Gregory H. Watson and published by John Wiley & Sons. This book was released on 2008-03-31 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new update of the classic text on benchmarking Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available. Topics include: Stimulating business improvement with benchmarking Linking Six Sigma to strategic planning and benchmarking Understanding the essence of process benchmarking Making statistical comparisons in benchmarking Applying benchmarking results for maximum utility Reviewing lessons learned from old case studies Conducting a strategic benchmarking study Performing an operational benchmarking study Mainstreaming benchmarking into strategic planning Creating a sustainable benchmarking capability Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources
Download or read book Performance Benchmarking for Water Utilities written by Awwa and published by American Water Works Association. This book was released on 1996 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Benchmarking for People Managers written by John Bramham and published by CIPD Publishing. This book was released on 1997 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies can constantly improve themselves if they remain open to what is going on elsewhere. Drawing on extensive experience right across the personnel function, John Bramham cuts through the mystique of benchmarking and shows how it is done.
Download or read book Benchmarking and Self Assessment for Parliaments written by Mitchell O'Brien and published by World Bank Publications. This book was released on 2016-03-28 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: With international focus on good governance and parliamentary effectiveness, a standards-based approach involving benchmarks and assessment frameworks has emerged to evaluate parliament's performance and guide its reforms. The World Bank's has been a leader in the development of these frameworks, stewarding a global multi-stakeholder process aimed at enhancing consensus around parliamentary benchmarks and indicators with international organizations and parliaments across the world. The results so far, some of which are captured in this book, are encouraging: countries as diverse as Australia, Canada, Ghana, Sri Lanka, Tanzania and Zambia have used these frameworks for self-evaluation and to guide efficiency-driven reforms. Donors and practitioners, too, are finding the benchmarks useful as baselines against which they can assess the impact of their parliamentary strengthening programs. The World Bank itself is using these frameworks to surface the root causes of performance problems and explore how to engage with parliamentary institutions in order to achieve better results. The World Bank can identify opportunities to help improve the oversight function of parliament, thus holding governments to account, giving 'voice' to the poor and disenfranchised, and improving public policy formation in order to achieve a nation's development goals. In doing so, we are helping make parliaments themselves more accountable to citizens and more trusted by the public.
Download or read book Corporate Security Organizational Structure Cost of Services and Staffing Benchmark written by Bob Hayes and published by Elsevier. This book was released on 2013-05-29 with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research report presents the findings of a broad survey of corporate security programs conducted by the Security Executive Council’s Security Leadership Research Institute (SLRI). The researchers' objective was to benchmark the state of the security industry in terms of organizational structure, budget, staff resources, board-level risk concerns, program drivers, and services provided. The level of responsibility each respondent reported for a list of 30 security programs or services is also compared across several organizational categories. This report can be used by security professionals for introspective analysis of the security team within their organizations, external review of the ways in which other organizations approach risk management, internal justification of security budgets and initiatives, and for performance metrics. Corporate Security Organizational Structure, Cost of Services and Staffing Benchmark is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. Summarizes the key findings of a large survey on security programs conducted by the Security Executive Council’s Security Leadership Research Institute (SLRI) Breaks down survey responses by organization size, scope of responsibility, industry, and more in easy-to-read charts and tables Provides invaluable insight into other organizations’ existing security programs and services
Download or read book Internal Audit written by David Coderre and published by John Wiley & Sons. This book was released on 2009-01-12 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Internal Audit: Efficiency Through Automation teaches state-of-the-art computer-aided audit techniques, with practical guidelines on how to get much needed data, overcome organizational roadblocks, build data analysis skills, as well as address Continuous Auditing issues. Chapter 1 CAATTs History, Chapter 2 Audit Technology, Chapter 3 Continuous Auditing, Chapter 4 CAATTs Benefits and Opportunities, Chapter 5 CAATTs for Broader Scoped Audits, Chapter 6 Data Access and Testing, Chapter 7 Developing CAATT Capabilities, Chapter 8 Challenges for Audit,
Download or read book Benchmarking National Tourism Organisations and Agencies written by John Lennon and published by Routledge. This book was released on 2006-08-11 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines comparative performance and best practice in National Tourism Organisations/ Administrations from extensive research carried out in 2003 and 2004. It compares qualitative and quantitative data in order to ascertain best performance. Analysis is contained in detail for eight National Tourism Organisations based in four Continents, comprising: Australia, Canada, France, Ireland, The Netherlands, South Africa and Spain. Each country is examined and analysed in the following key areas: Travel and Tourism Performance, Organisation of Tourism, The National Tourism Organisation, structure, Role, Staffing and Offices, Resources and Funding as well as providing case studies of good practice. The book includes methodology of the research and provides discussion and comment of the main roles and success formula in comparable National Tourism Organisations. • Useful, practical guide to government's involvement in tourism over the past decade or more • Brings insight from both the academic and practitioner markets • International Case Studies
