Download or read book Benchmarking for North Carolina Public Transportation Systems written by Thomas Judd Cook and published by . This book was released on 2006 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: The North Carolina Department of Transportation, Public Transportation Division (NCDOT/PTD) requested recommendations for a benchmarking process for public transportation systems. The project was aimed at providing three primary products: 1. A set of selected benchmarks for public transit systems, particularly efficiency and effectiveness benchmarks that are commonly used by other transit systems and funding agencies, and including benchmarks that specifically relate to important customer satisfaction factors identified as part of the study. 2. A recommended benchmarking process and Guidebook that can be used by public transit systems in North Carolina to measure their performance and to then institute steps to improve any areas of low performance. 3. A set of minimum statewide standards that would be used by NCDOT/PTD to provide incentives and disincentives that would encourage public transit systems to steadily improve performance.
Download or read book Performance based Budgeting for North Carolina Public Transportation Systems written by Thomas Judd Cook and published by . This book was released on 2007 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry written by Paul Ryus and published by Transportation Research Board. This book was released on 2010 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.
Download or read book Racial and Gender Diversity in State DOTs and Transit Agencies written by Transit Cooperative Research Program and published by Transportation Research Board. This book was released on 2007 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book North Carolina Public Transportation Systems written by North Carolina. Public Transportation Division and published by . This book was released on 2009 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Municipal Benchmarks written by David N. Ammons and published by SAGE Publications. This book was released on 2001-02-21 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services. New to this edition: -Updated charts and data throughout -New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services" -Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.
Download or read book Report written by and published by . This book was released on 2009 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Use of Performance Standards and Measures for Public Transportation Systems written by Thomas Judd Cook and published by . This book was released on 2004 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Establishing an Ongoing Benchmarking System in North Carolina State Government written by Petrea Moyle and published by . This book was released on 1996 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Municipal Benchmarks written by David Ammons and published by Routledge. This book was released on 2014-12-18 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)
Download or read book Developing a Regional Public Transportation System written by Triangle J Council of Governments and published by . This book was released on 1977 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-08-28 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
Download or read book The History of Transportation in North Carolina written by North Carolina. Department of Transportation. Public Affairs Office and published by . This book was released on 1978 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Policy Versus Performance written by David T. Hartgen and published by . This book was released on 2006 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document reviews the transit system performance trends for Charlotte, Durham, Raleigh, Winston-Salem, Greensboro, Fayetteville, Asheville, and Wilmington for the period 1997-2003. It also forecasts performance for these systems through 2010.
Download or read book North Carolina Public Transportation Guide written by North Carolina. Public Transportation Division and published by . This book was released on 1983 with total page 1 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Guidebook for Recruiting Developing and Retaining Transit Managers for Fixed route Bus and Paratransit Systems written by Transit Cooperative Research Program and published by Transportation Research Board. This book was released on 2010 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB's Transit Cooperative Research Program (TCRP) Report 139: Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems explores resources for fixed-route bus, general public demand response, and Americans with Disabilities Act (ADA) paratransit systems resources to assist in the recruitment, development, and retention of managers. The Guidebook is accompanied by CRP-CD-77, which provides Model Job Descriptions for 32 broad job titles that indicate the structure and content for job descriptions for manager jobs. The CD-ROM is also available for download from TRB's website as an ISO image. A separate report presenting the research methodology, the results of a literature review, and the results from focus groups held with 15 other non-transit public and private sector organizations used in production of TRCP Report 139 is available online.
Download or read book Infrastructure Planning and Finance written by Vicki Elmer and published by Routledge. This book was released on 2013-11-07 with total page 769 pages. Available in PDF, EPUB and Kindle. Book excerpt: Infrastructure Planning and Finance is a non-technical guide to the engineering, planning, and financing of major infrastucture projects in the United States, providing both step-by-step guidance, and a broad overview of the technical, political, and economic challenges of creating lasting infrastructure in the 21st Century. Infrastructure Planning and Finance is designed for the local practitioner or student who wants to learn the basics of how to develop an infrastructure plan, a program, or an individual infrastructure project. A team of authors with experience in public works, planning, and city government explain the history and economic environment of infrastructure and capital planning, addressing common tools like the comprehensive plan, sustainability plans, and local regulations. The book guides readers through the preparation and development of comprehensive plans and infrastructure projects, and through major funding mechanisms, from bonds, user fees, and impact fees to privatization and competition. The rest of the book describes the individual infrastructure systems: their elements, current issues and a 'how-to-do-it' section that covers the system and the comprehensive plan, development regulations and how it can be financed. Innovations such as decentralization, green and blue-green technologies are described as well as local policy actions to achieve a more sustainable city are also addressed. Chapters include water, wastewater, solid waste, streets, transportation, airports, ports, community facilities, parks, schools, energy and telecommunications. Attention is given to how local policies can ensure a sustainable and climate friendly infrastructure system, and how planning for them can be integrated across disciplines.
