Download or read book Benchmarking written by Carol Jean McNair and published by John Wiley & Sons. This book was released on 1992 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Benchmarking "Benchmarking provides a practical, hands-on approach by a team that has been there." -Susan Anderson-Khleif, Group Education Manager, Digital Equipment Corporation "Benchmarking continuously focuses on developing meaningful action plans to become æBest-in-Class' in your business." -Rolf E. Soderstrom, Corporate Vice-President, Motorola, Inc. Praised as the most effective, thorough book on the subject today, Benchmarking shows you how to benchmark every aspect of your business, from new product development to operations and "back office" functions. You'll see how to use benchmarking successfully to achieve a competitive edge, target specific areas for maximum results, and further continuous improvement goals. Seasoned advice from the authors covers such topics as: Creating value from the customer's perspective How to develop both qualitative and quantitative benchmarks How to identify key performance drivers Realizing the most effective methods for implementing and managing a benchmarking initiative Numerous examples from companies such as Avon Products, AT&T, and Janssen Pharmaceutica are included to illustrate the power and diversity of successful benchmarking initiatives.

Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.

Download or read book The Road to Quality written by Theresa Randall and published by GRIN Verlag. This book was released on 2011-10 with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2011 in the subject Business economics - Operations Research, grade: A, Walsh College (-), course: MGT 565, language: English, abstract: "Continuous improvement is better than delayed perfection" - Mark Twain. Organizations can appreciate Mark Twain's philosophy when they decide quality is a top priority and seek a continuous improvement initiative. In order for a corporation to remain competitive in the 21st century, it must be able to identify how it measures against other corporations and its competitors. After a corporation contrasts itself against others, it must be able to continuously change and improve its strategy and processes. It is crucial that corporations remain competitive and responsive to their customers' needs. Benchmarking and continuous improvement allow organizations to compare themselves to industry leaders and improve its' processes and products by employing total quality management. For a corporation to implement continuous improvement and benchmarking, it must familiarize itself with the current trends and issues, influential organizations, best practices, and important theories and concepts.

Download or read book Handbook of Total Quality Management written by Christian N. Madu and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 830 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.

Download or read book The Benchmarking Book written by Tim Stapenhurst and published by Routledge. This book was released on 2009-06-04 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company’s processes and performance through benchmarking.

Download or read book Validating a Best Practice written by Yves Van Nuland and published by CRC Press. This book was released on 2020-07-26 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.

Download or read book Benchmarking for Continuous Improvement written by and published by . This book was released on 1995 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Benchmarking Theory and Practice written by Asbjørn Rolstadås and published by Springer. This book was released on 2013-06-05 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lecturers and researchers in the areas of industrial engineering, quality management and business development, and middle and higher management in business or technology- oriented positions, will find this book invaluable.

Download or read book Effective Management of Benchmarking Projects written by Mohamed Zairi and published by Routledge. This book was released on 2010-02-17 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols. This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as: Rank Xerox, D2D, American Express, Rover, Texas Instruments.

Download or read book Benchmarking for Best Practices written by Christopher E. Bogan and published by McGraw-Hill Companies. This book was released on 1994 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus.

Download or read book Practical Benchmarking The Complete Guide written by M. Zairi and published by Springer Science & Business Media. This book was released on 2011-06-27 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: by Bob Camp The business improvement topic and quality tool called benchmarking is becoming widely understood and broadly applied. There are now applica firms that tions in almost all segments of the economy including industrial either produce a product or a service, non-profit organizations such as healthcare, government and education. The approach is starting to spread around the globe with initiatives in Europe, Asia Pacific and South America. This is commendable and reassuring and must show that there is significant interest in the approach and that it works. What is missing, however, are books and reference material that are not solely prepared in the US where benchmarking started. Theses would include examples of applications relevant to the local area and industries. They would include references to articles written about benchmarking appearing in local publications. In this fashion those interested would have near hand case histories of the use of benchmarking and therefore become encouraged to use the technique. Zairi and Leonard have done the benchmarking community a real service by documenting the European view and application of benchmark ing to a wide range of examples. But they have not stopped there. Their text includes treatment of a number of related facets of benchmarking that makes this a fairly thorough text.

Download or read book Cases on Quality Initiatives for Organizational Longevity written by Krishnan, Archana and published by IGI Global. This book was released on 2018-06-20 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past decade, increasing competition has created immense opportunities for businesses globally. As such, it important to research new methods and systems for creating optimal business cultures. Cases on Quality Initiatives for Organizational Longevity is a scholarly publication that examines cases on practices in organizations and how they have facilitated transformation over the years. Featuring coverage on a broad range of topics such as customer loyalty, benchmarking, and employee training, this book is geared toward business owners, managers, entrepreneurs, professionals, researchers, and students seeking current and relevant research on contemporary cases in the field of business quality management.

Download or read book Performance Management written by Asbjørn Rolstadås and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.

Download or read book Benchmarking for Continuous Improvement in the Public Sector written by John R. N. Bullivant and published by Addison-Wesley. This book was released on 1994-01-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses the technique for establishing best practice criteria in the public sector

Download or read book Benchmarking Strategies written by Rob Reider and published by Wiley. This book was released on 2000-01-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Like top-notch athletes, corporations need to stay in fighting shape to compete. And assessing the fitness-both functionally and financially-of every corporate operation and activity is the role played by the benchmarking process. Not simply a detailed company physical that isolates operational weaknesses and fiscal bloat, when effectively implemented, benchmarking also represents the cure-a set of best practice guidelines for maximizing performance, guiding the company toward corporate health, while cleaning up operating inefficiencies and financial waste. Written by a leading benchmarking authority, Benchmarking Strategies is a state-of-the-art how-to manual for transforming your organization into a lean, optimally performing endurance runner-no matter what sort of shape your company is in now. In a practical, user-friendly format, Reider helps you identify just what sort of businesses your company is in (and not in), develop a set of benchmarks and basic business principles as part of a corporate strategic plan, identify areas or functions that need improvement, implement best practices in a companywide program of continuous improvement, and develop performance measures to chart genuine gains as a learning organization. A best practice is defined not simply as an operational change that is cost effective, but one that moves the company toward fulfilling the expectations of its stakeholders (from boards of directors, CEOs, and frontline employees to vendors and customers). The book then offers a practical vision of achievable excellence in which every activity affects every other and every employee and department is a shaper of corporate destiny. In clear, practical language, Benchmarking Strategies de-cants the often unwieldy theory behind corporate improvement into expert advice on: * Benchmarking principles, techniques, and implementation * Identifying your company's basic operational principles * Benchmarks for organizational growth-including cost reductions, price and sales volume increases, and new distribution channels * Strategies for gaining competitive advantage-not just meeting your competition but surpassing them * How effective benchmarking encompasses both internal and external needs Offering the insight, wisdom, and hard-nosed realism of a seasoned coach, Benchmarking Strategies is the essential manual to making excellence an ongoing reality in every corner of your firm and to transforming a good organization into a world-class competitor. Find out how operationally and financially fit your company really is . . .and the secret to transforming it into a tough competitor if it isn't. Both the diagnosis and the cure for an out-of-shape organization, benchmarking is one of the most effective regimens available for transforming any company into an optimally functioning, world-class performer. Used in a program of continuous improvement, benchmarking is a process that allows a company to measure the efficiency and effectiveness of each of its activities and operations and put in place a set of best practices designed to move the company toward improved performance and profits. And Benchmarking Strategies shows you exactly how. Written by one of its leading experts, Benchmarking Strategies is a practical manual to benchmarking principles, techniques, and implementation, outlining just how to set up benchmarking criteria, monitor overall progress-while fulfilling the expectations of the company's various stakeholders. Inside, you'll find expert guidance on: * Developing benchmarks and basic business principles for your company as part of a detailed corporate strategic plan. * Identifying internal operational areas or functions to benchmark and establishing best practice target triggers for building internal excellence in Using external benchmarks to compare your company to competitors, industry, and best-in-class functions to become the best you can be.

Download or read book Benchmarking written by Keena McDowell Smith and published by . This book was released on 1998 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Benchmarking for Businesses written by 50minutes, and published by 50 Minutes. This book was released on 2015-09-17 with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measure and improve your company's performance This book is a practical and accessible guide to understanding and implementing benchmarking, providing you with the essential information and saving time. In 50 minutes you will be able to: • Understand the different types of benchmarking and choose the best one for your company • Catch up with the competition by comparing their processes to your own and identifying the best practices • Use your results to make concrete improvements to your processes and procedures ABOUT 50MINUTES.COM | Management & Marketing 50MINUTES.COM provides the tools to quickly understand the main theories and concepts that shape the economic world of today. Our publications are easy to use and they will save you time. They provide elements of theory and case studies, making them excellent guides to understand key concepts in just a few minutes. In fact, they are the starting point to take action and push your business to the next level.