Download or read book Becoming an Exceptional Employee written by Brent S. Mayes and published by . This book was released on 2008-08-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Exceptional Employee written by Orison Swett Marden and published by . This book was released on 1997-09 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Becoming an Exceptional Executive Coach written by Michael Frisch and published by AMACOM/American Management Association. This book was released on 2011-07-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business management.
Download or read book Growing Great Employees written by Erika Andersen and published by Penguin. This book was released on 2006-12-28 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to develop an all-star staff, even if you don’t know the first thing about managing “Your employees are, like you and me, flawed and hopeful human beings whose success is at least partly dependent on your skill as a manager, human beings who will thrive with skillful and consistent attention and wither without it.” Erika Andersen has helped some of the best-managed companies in the world develop their employees. Now she explains how to stay ahead of the competition by investing in your people. You’ll discover that: • Listening is your most powerful asset. Use it to motivate and build commitment. • Everything you know about interviewing is wrong. Discover what you really need in a potential employee. • Successful companies hire for keeps. Get people feeling like part of the team from day one. Whether you’re a first-time manager or a senior executive, Andersen will help you create a dynamic workplace, where the efforts you make today will blossom into success for years to come.
Download or read book The 5 Languages of Appreciation in the Workplace written by Gary Chapman and published by Moody Publishers. This book was released on 2019-01-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: OVER 600,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages® (over 20 million copies sold) Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 600,000 copies and translated into 24 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact [email protected] if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.
Download or read book Emotional Intelligence 2 0 written by Travis Bradberry and published by TalentSmart. This book was released on 2009 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Includes a new & enhanced online edition of the world's most popular emotional intelligence test."
Download or read book Employee Experience written by Ben Whitter and published by Kogan Page Publishers. This book was released on 2019-08-03 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: For organizations to maintain their competitive advantage, their people need to be performing to the best of their abilities. But in a world of increasing stress and pressure, rapid technological change and digital overload, supporting and developing employees has never been more difficult. Employee Experience is a practical guide to achieving this. To develop top-performing employees, HR professionals need to move beyond ad hoc engagement initiatives and instead to design and embed employee experience throughout an organization's processes and culture - from the moment an employee sees a job advert to the moment they leave the company. Employee Experience is full of tools, tips and advice to help HR professionals and business leaders motivate, support and develop their staff to achieve exceptional individual and organizational performance. It includes guidance on how to build experience capabilities in an HR team and on communicating, sustaining and evolving the employee experience, as well as on using networks, nudges and technology. Containing a foreword by Global Industry Analyst Josh Bersin and case studies from companies including Airbnb, Starbucks and Sky, the book shows how focusing on the employee experience improves performance, productivity and profits and how organizations of any size can achieve this success.
Download or read book Exceptional Talent written by Mervyn Dinnen and published by Kogan Page Publishers. This book was released on 2017-05-03 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Attracting, hiring, developing and retaining the right people is crucial to an organization's success. The stakes have never been higher: a 2015 study by CAP suggests that the average cost of employee attrition is 20% of a mid-level employee's annual salary and up to 213% of a high-level executive's salary. In a business environment changing so rapidly that jobs which will be essential in 2020 don't even exist yet, Exceptional Talent examines how changes in technology, communication, and employee preferences are impacting the talent journey. It gives practical advice for how to build an effective recruitment and talent management strategy to meet the needs of the business today and prepare for the challenges of the future. Exceptional Talent covers how to build an authentic employer brand, explores new ways of sourcing candidates and explains how to use print, digital, social and mobile platforms to target the right people in the right way. Highlighting the impact of networks, relationships and referrals on talent acquisition, it also provides tools and techniques to create an efficient recruitment process, strategies for effective onboarding of new employees as well as practical advice and best practice case studies for retaining and engaging employees.
Download or read book The Amazing Adventures of Working Girl written by Karen Burns and published by Running Press Adult. This book was released on 2009-03-31 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A useful and fun book for any woman who has ever wanted, needed, lost, quit, hated, or loved a job. “Working Girl” (a.k.a. Karen Burns) has held a total of 59 jobs (so far), including housekeeper, cigarette girl, paper “boy”, model, ditch-digger, bank teller, editor, brochure writer, artist, and corporate drone. She made mistakes along the way, but extracted one important lesson from each job she has held. Working Girl now shares her hard-earned wisdom for the modern working woman with this series of 59 humorous yet practical vignettes, including guidance on: • Risk-taking and why it's good • How to build self-confidence • Tips for managing your boss • When you're not appreciated • Causes and cures for burnout • Balancing baby and boss • When it's time to say adieu and 52 more! Whimsically illustrated with Working Girl cartoons, this is a fun, accessible advice book that deals with the real issues that are on the minds of working women (and not just those who are striving for the corner office!). No matter where a girl finds herself on the job ladder (from the bottom to the top), she'll find that The Amazing Adventures of Working Girl will give her both perspective and a plan for success.
Download or read book Make Talent Your Business written by Wendy Axelrod and published by Berrett-Koehler Publishers. This book was released on 2011-05-30 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers are in the best position to help people learn from experience (the uncontested major source of development). "Make Talent Your Business" shows managers how to do it by using the five practices that work for managers who are exceptional at building talent.
Download or read book Becoming an Extraordinary Manager written by Len Sandler and published by Amacom. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Focuses not just on 'understanding' principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know." -- BACK COVER.
Download or read book Exceptional Service Exceptional Profit written by Leonardo Inghilleri and published by AMACOM. This book was released on 2010-04-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.
Download or read book The Exceptional Life R Evolution A Practical Guide to Reach Peak Performance and Create Exceptional Experiences in Our Workplaces Homes and Communi written by Jessica Tietjen and published by . This book was released on 2021-10-10 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Will you join the Exceptional Life R-Evolution? What will you say when you look back on your life? Will you think, "I lived an exceptional life?" Or do you find yourself struggling to have exceptional work and life experiences? Who doesn't want to live an exceptional life, filled with exceptional work and life experiences? I know I want to be like my 90-year-old grandma who told me, with a smile and tears in her eyes, "I truly feel I lived an exceptional life." My life's purpose is to help people live their best life- an exceptional life-and this book is meant to help more people! After reading this book, you will know how to create these exceptional work and life experiences so you can one day echo my grandma's words. To do so, we must first understand why evolving our performance is needed to reach our peak performance and climb our personal performance mountain. Next, we need to apply the lessons learned from our experiences, especially during challenging times like those we faced in 2020. Then, we will follow the guide for reaching our peak performance using the four keys: expectations, feedback, development, and accountability. Finally, we will apply these keys to the roles we serve in our workplaces, homes, and communities. Everyone can live an exceptional life, and the resources in this book will provide you the guidance necessary to do so successfully. As we learn, grow, and evolve our performance, sharing the success of our experiences along the way, we will ignite the Exceptional Life R-Evolution!
Download or read book A Great Place to Work For All written by Michael C. Bush and published by Berrett-Koehler Publishers. This book was released on 2018-03-13 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword A Better View of Motivation -- Introduction A Great Place to Work For All -- PART ONE Better for Business -- Chapter 1 More Revenue, More Profit -- Chapter 2 A New Business Frontier -- Chapter 3 How to Succeed in the New Business Frontier -- Chapter 4 Maximizing Human Potential Accelerates Performance -- PART TWO Better for People, Better for the World -- Chapter 5 When the Workplace Works For Everyone -- Chapter 6 Better Business for a Better World -- PART THREE The For All Leadership Call -- Chapter 7 Leading to a Great Place to Work For All -- Chapter 8 The For All Rocket Ship -- Notes -- Thanks -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- Z -- About Us -- Authors
Download or read book Fire Someone Today written by Bob Pritchett and published by Thomas Nelson. This book was released on 2006-04-09 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Should you take the time to visit customers and suppliers in person? Absolutely. Who makes the best accountant? A pessimist. What do you do with a good employee who is a jerk? Fire him! Whether you are a young company that's just starting out or a mature business looking to grow, Bob pritchett's hands-on advice and practical examples are a must-read for every manager, business owner, and entrepreneur. Inside this book, you will not find Thirteen Incontrovertible Laws of Excellence. You won't find motivational clichés to frame and put on your desk. And there are no step-by-step instructions for writing a business plan. Instead, in Fire Someone Today, you'll read what Pritchett has discovered through his years of experience as an entrepreneur and small business owner. It is a book about what to do, what not to do, and why. For your business, it could be that one piece of advice that makes all the difference . . . and even give you a few laughs along the way. "A year's worth of lunches with someone who has been way down the road and taken a lot of lumps." ?Guy Kawasaki, Author, The Art of the Start "Made you think! And that's more than you can hope for from the typical business book, that's for sure. Everyone who manages anyone needs to think about the stuff inside." ?Seth Godin, Author, All Marketers are Liars "Bob Pritchett has written a classic for anyone running or starting up a small to mid-sized business. There's compelling information on every page." ?Pat Williams, Senior Vice President, Orlando Magic "Fire Someone Today is a breakthrough for those of us who hate wading through theoretical business books." ?Kevin Cable, Cofounder, Cascadia Capital
Download or read book The Peter Principle written by RAYMOND. HULL HULL (RAYMOND. PETER, DR LAURENCE J.) and published by . This book was released on 2020-10 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a hierarchy, every employee rises to the level of their own incompetence.This simple maxim, defined by this classic book over 40 years ago, has become a beacon of truth in the world of work. From the civil service to multinational companies to hospital management, it explains why things constantly go wrong: promotion up a hierarchy inevitably leads to over-promotion and incompetence. Through barbed anecdotes and wry humour the authors define the problem and show how anyone, whether at the top or bottom of the career ladder, can avoid its pitfalls. Or, indeed, avoid promotion entirely!
Download or read book The Making of a Manager written by Julie Zhuo and published by Penguin. This book was released on 2019-03-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
