Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by John Wiley & Sons. This book was released on 2017-09-05 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.

Download or read book ITIL Capacity Management written by Larry Klosterboer and published by Pearson Education. This book was released on 2011-02-17 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile

Download or read book Service Delivery written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2001 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Delivery is the second element in the new ITILInfrastructure Library to be published. Service providersneed to offer business users adequate support - ServiceDelivery covers all aspects that must be taken intoconsideration. Issues covered include Service LevelManagement, Financial Management for IT Services, ITService ......

Download or read book IT4ITTM for Managing the Business of IT A Management Guide written by Rob Akershoek Et Al. and published by Van Haren. This book was released on 1970-01-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. This book includes two case studies from Shell and the Rabobank. After reading this document you should be able to: Understand why the IT4IT approach is needed to improve the performance of the IT function; and support the business to leverage new IT in the digital age Understand the vision, scope, and content of the IT4IT Reference Architecture (from a high-level perspective) Understand the benefits of using the IT4IT Reference Architecture within the IT function Initiate the first steps to implement the IT4IT standard in your own IT organization The audience for this Management Guide is: CIOs and other IT executive managers who would like to transform their IT organization to support end-to-end value streams Senior leaders and executives in the business and IT responsible for how IT is organized, managed, and improved Enterprise Architects involved in the implementation of IT management solutions within the IT organization IT professionals and consultants involved in the transition of their organizations to a new streamlined IT factory

Download or read book IT Projects and IT Operations go Hand in Hand written by Ayman Essmat and published by The EAITSM Inc.. This book was released on 2016-12-03 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: The idea for this book is stemmed from the questions the author is frequently asked by project managers and service management practitioners working in the information technology industry. These questions centre around the difference between change, project and release management, and the value of using release management in projects. In addition, the author is frequently asked whether project managers should adhere to the IT operational processes. The most interesting question the author found is, ‘Can I deal with a project as a change’? These questions, in addition to the author's experience of projects failing because of the lack of a handover process, influenced the author to think about the integration model that can provide a seamless IT Operating model. This book aims to help solve the conflict between IT operations and IT projects, by providing a seamless IT operating model, considering the various best practices that can be used in IT management. This book will be of interest to project managers, CTOs, CIOs, IT managers, ITSM practitioners, IT specialists, IT consultants, governance practitioners, change managers,and transition managers. It will help address many issues that exist between IT projects and the IT operational relationship.

Download or read book Strategies and Technologies for Developing Online Computer Labs for Technology Based Courses written by Chao, Lee and published by IGI Global. This book was released on 2007-10-31 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: For technology-based online courses, computer labs are necessary to support hands-on practice for IT products. The implementation of an online computer teaching lab is a challenging task. Strategies & Technologies for Developing Online Computer Labs for Technology-Based Courses discusses design strategies, implementation difficulties, and the effectiveness of online labs. This book provides scholars, researchers, and practitioners support for lab-based e-learning, gives guidance on the selection of technologies for various projects, and illustrates Web-based teaching with case studies.

Download or read book CMG Transactions written by and published by . This book was released on 1992 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The Federal Aviation Administration Plan for Research Engineering and Development written by United States. Federal Aviation Administration and published by . This book was released on 1989 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book ITIL Foundation Exam Study Guide written by Liz Gallacher and published by John Wiley & Sons. This book was released on 2012-08-15 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Download or read book Application Management written by Grande-Bretagne. Office of Government Commerce and published by The Stationery Office. This book was released on 2002 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Addresses the complex subject of managing applications from the initial business need, through the Application Management lifecycle, up to and including retirement." - page 3.

Download or read book Handbook of Drought and Water Scarcity written by Saeid Eslamian and published by CRC Press. This book was released on 2017-09-01 with total page 782 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume includes over 30 chapters, written by experts from around the world. It examines numerous management strategies for dealing with drought and scarcity. These strategies include management approaches for different regions, such as coastal, urban, rural, and agricultural areas. It offers multiple strategies for monitoring, assessing, and forcasting drought through the use of remote sensing and GIS tools. It also presents drought mitigation management strategies, such as groundwater management, rainwater harvesting, conservations practices, and more.

Download or read book Rizvi s CAPM Exam Prep Guide written by S. Hasnain Rizvi and published by FriesenPress. This book was released on 2016-08-11 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Truth #1: This book will make you conquer the CAPM® certification exam. Truth #2: Rizvi’s CAPM® Exam Prep Guide is a no-nonsense detailed approach to retain knowledge you gain, and pass the CAPM® exam on the first try. Truth #3: This book will lead you through The PMBOK Guide®, 5th Ed, with ease, picking up on the key elements of project management. Truth #4: This study guide simplifies the complicated terms, definitions and concepts that are critical to passing the exam. Truth #5: Inside you will find: Project Management Fundamentals Chapters dedicated to each of the Knowledge Areas Clearly identified areas to focus on for the exam Sample questions to test key knowledge after each section Truth #6: You need to get Rizvi’s CAPM® Exam Prep Guide now!

Download or read book Fremont National Forest N F Land and Resource s Management Plan LRMP written by and published by . This book was released on 1989 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Capacity Management Review written by and published by . This book was released on 1990 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Guidance Specifying Management Measures for Sources of Nonpoint Pollution in Coastal Waters written by United States. Environmental Protection Agency and published by . This book was released on 1993 with total page 848 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Final Environmental Impact Statement for the Land and Resource Management Plan Fremont National Forest written by and published by . This book was released on 1989 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book The AMA Handbook of Project Management written by Paul C. Dinsmore and published by Amacom Books. This book was released on 2006 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authoritative guide to project management...completely revised to meet the accelerating pace of today''s project environment.