Download or read book Attaining Ultimate Results from your Loyalty Club written by Trevor Taylor and published by Fontaine Press Pty Ltd. This book was released on 2015-06-15 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Attaining Ultimate Results from your Loyalty Club is a book that uncovers the secrets used in casinos in driving revenue and extra visitation from members. It describes the best strategies in retaining your members and how to attract new members or activate extra visitation from your existing members. A number of strategies in the book describe how you can increase your revenue from a well-designed loyalty Club. If you looking at launching a loyalty club, then this book is a must to read, as it shows you the correct steps to follow, in creating the correct benefits needed to drive members and revenue into your business and more importantly what financial data mining you need to carry out with your members to manage your data base correctly. Marketing today is moving away from once off transactional marketing to more long term profitable relationship marketing. This book uncovers those secrets that companies should be using to gain market share.
Download or read book Beyond the Ultimate Question written by Bob E. Hayes and published by Quality Press. This book was released on 2009-05-04 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business growth depends on more than asking a single question. Challenging the widely touted Net Promoter Score (NPS) claims, author Bob E. Hayes provides compelling evidence that, to grow their business, companies need to look beyond this simple question to efforts on improving the entire customer feedback program (CFP). First, customer loyalty consists of three components, advocacy, purchasing, and retention, each providing unique and useful information regarding future business growth. By measuring these three components of customer loyalty, companies will be better able to manage their customer relationships to maximize growth through new and existing customers. Second, because of the diverse business practices companies can employ with respect to their CFPs, there are hundreds of different ways a company can structure its particular program. Some companies have top executive support for their programs while others do not. Some companies integrate their customer feedback data into their daily business processes while others keep them separate. Some companies use customer feedback results as part of their employee incentive programs while other companies rely on more traditional incentive programs. Still some companies conduct in-depth customer research using their feedback data while others rely on basic reporting of their customer feedback data for their customer insight. But are there critical elements of a customer feedback program that are absolutely necessary for its success? Can a company exclude some elements from its program without adversely impacting its effectiveness? How important are certain components in increasing customer loyalty? This book answers these questions. It is a direct result of the author’s scientific research and professional experience in the field of customer satisfaction and loyalty. This book represents the first scientific study that has tried to identify the best practices of customer feedback programs. Hayes formally collected information from many CFP professionals regarding how they structure their CFPs, and identified specific CFP practices that lead to higher levels of customer loyalty. Additionally, he worked first-hand with employees from Microsoft, Oracle, Harris Stratex Networks, Akamai, and American Express Business Travel in gathering insights and case studies to illustrate how to build a world class CFP. Learn why companies should look beyond the NPS as the ultimate question and learn how to design an effective CFP that will help improve the customer experience, increase customer loyalty, and, ultimately, drive business growth. For those unfamiliar with CFPs, the appendices provide detail on methods used in the main body of the book: a discussion on methods of determining customer requirements (those elements of your business that are important to your customers), a complete discussion on how to write survey questions, and brief discussions on particular statistical analysis methods that can help you understand how customer feedback data are analyzed.
Download or read book Loyalty Program A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-09-05 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you have access to your customer database? Is it simple for customers to do business with you? Do you afford to launch your own digital customer loyalty program? Do employees who use one service tend to use other services? Has your loyalty program been getting away from you? This instant Loyalty Program self-assessment will make you the assured Loyalty Program domain master by revealing just what you need to know to be fluent and ready for any Loyalty Program challenge. How do I reduce the effort in the Loyalty Program work to be done to get problems solved? How can I ensure that plans of action include every Loyalty Program task and that every Loyalty Program outcome is in place? How will I save time investigating strategic and tactical options and ensuring Loyalty Program costs are low? How can I deliver tailored Loyalty Program advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Loyalty Program essentials are covered, from every angle: the Loyalty Program self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Loyalty Program outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Loyalty Program practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Loyalty Program are maximized with professional results. Your purchase includes access details to the Loyalty Program self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Loyalty Program Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book Customer Loyalty Program A Complete Guide 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-05-03 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the past few months, what is the smallest change we have made that has had the biggest positive result? what was it about that small change that produced the large return? If there currently is no plan, will a plan be developed? Are assumptions made in Customer Loyalty Program stated explicitly? Who else should we help? At what point will vulnerability assessments be performed once Customer Loyalty Program is put into production (e.g., ongoing Risk Management after implementation)? This instant Customer Loyalty Program self-assessment will make you the dependable Customer Loyalty Program domain standout by revealing just what you need to know to be fluent and ready for any Customer Loyalty Program challenge. How do I reduce the effort in the Customer Loyalty Program work to be done to get problems solved? How can I ensure that plans of action include every Customer Loyalty Program task and that every Customer Loyalty Program outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Loyalty Program costs are low? How can I deliver tailored Customer Loyalty Program advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Loyalty Program essentials are covered, from every angle: the Customer Loyalty Program self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Loyalty Program outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Loyalty Program practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Loyalty Program are maximized with professional results. Your purchase includes access details to the Customer Loyalty Program self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Loyalty Program Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book Wealth Habits written by Candy Valentino and published by John Wiley & Sons. This book was released on 2022-11-21 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: You don’t have to be educated or connected to be wealthy How do wealthy people do it? Are they geniuses? Lucky? We tend to think something special must be going on because it looks like magic. But nothing could be further from the truth. Wealthy people have simply adopted six key, yet ordinary, habits ... and they do them extraordinarily well. Candy Valentino opened her first brick-and-mortar store at 19—no college, no connections, no money—and built it into a seven-figure business before most of her friends graduated college. Over two decades of success as a serial entrepreneur and real estate investor, she has labored relentlessly to crack the code of the super-wealthy, and in doing so, has unearthed six simple habits that directly contribute to those who become part of the self-made millionaire class. In Wealth Habits, Valentino reveals all six habits, and shows you how you can put them to work for you: Long-term investing strategies How to recession-proof your business Ways to keep money out of the IRS’ hands What to teach your children about money How to establish financial protection and security The secrets to keep more of the money you make (so you can invest more) “Think and get rich” will only get you so far. It’s time to do and become wealthy... and set yourself up for a lifetime of true financial freedom.
Download or read book Loyalty Program Strategy A Complete Guide 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-10-10 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: How large is your current loyalty program? How many dedicated (full-time) employees support your loyalty program? How smart is your loyalty program? Which capabilities/components does your customer loyalty program use? Can software help you approach loyal customers? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Loyalty Program Strategy investments work better. This Loyalty Program Strategy All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Loyalty Program Strategy Self-Assessment. Featuring 956 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Loyalty Program Strategy improvements can be made. In using the questions you will be better able to: - diagnose Loyalty Program Strategy projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Loyalty Program Strategy and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Loyalty Program Strategy Scorecard, you will develop a clear picture of which Loyalty Program Strategy areas need attention. Your purchase includes access details to the Loyalty Program Strategy self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Loyalty Program Strategy Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Download or read book New Dimensions in Investor Relations written by Bruce W. Marcus and published by John Wiley & Sons. This book was released on 1997-11-03 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: Die Beziehungen zu den Investoren zu pflegen, Aktionäre zu gewinnen und zu halten - das sind lebenswichtige Themen für die Führungskräfte an der Börse gehandelter Firmen. Dieses Buch enthält alles, was Sie wissen müssen, um diese Mechanismen zu verstehen und zu steuern und auf dem immer härter umkämpften Markt notwendiges Kapital beschaffen zu können.
Download or read book America and the Art of the Possible written by Christopher Buskirk and published by Encounter Books. This book was released on 2023-01-10 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Between 1920 and 1950, America saw an unprecedented expansion of wealth and power underwritten by technological innovation, cultural confidence, and victory in war. American elites won World War II, rebuilt the world order with America at its head, inaugurated the jet age, and put a man on the moon. The boom led to a larger, richer middle class that confirmed America’s best ideals. By the early 1970s, that ended. American elites have captured a disproportionate share of the social and economic rewards over the last fifty years. Meanwhile, the middle class has shrunk in size and has become economically insecure, owning a smaller share of national wealth than at any time in the nation’s history. This has happened even while most households have two income earners, versus the single-income households that characterized the period of shared prosperity. At the same time, technological innovation that improves people’s standard of living has dramatically slowed. These trends undermine the basic premise behind the broad acceptance of a meritocratic elite, whose rule is predicated on the belief that if the best rise to the top, their talent and energy will create a rising tide that lifts all boats. We had that once. We can have it again.
Download or read book Hotel Monthly written by John Willy and published by . This book was released on 1924 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Hotel Monthly written by John Willy and published by . This book was released on 1925 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How to Be the World s Smartest Traveler and Save Time Money and Hassle written by Christopher Elliott and published by National Geographic Books. This book was released on 2014 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Calling on practical advice accumulated from more than 20 years of experience in the field, [consumer travel advocate Christopher] Elliott guides you through the complexities of travel--from cruises to car rentals, travel insurance to time shares, restaurants to resorts, and airlines to agents--and arms you with all the information you need for a successful trip"--
Download or read book Marketing Your Small Business For Dummies written by Carolyn Tate and published by John Wiley & Sons. This book was released on 2010-07-13 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Created especially for the Australian customer! Attract customers and ensure the ongoing success of your small business with this no-nonsense guide Whether you own a bakery or a boutique, a plumbing or a finance business, this book gives you straightforward strategies to find more prospects, build your customer base and secure market share. Small-business guru Carolyn Tate empowers you to apply hundreds of high-impact and creative ways to market your business without breaking the bank. Know your target market — identify your ideal customers, and what, how and why they buy Develop business and marketing plans — learn how to create them and why they're so important Build effective databases — develop a database that creates business for you, without the headaches Solidify your branding — create a unique brand and keep it fresh and exciting Understand the power of advertising — assess if it's right for your business and how to pick the right strategies Master publicity — get your business in the media with the right message Implement relationship marketing — develop and maintain networks to create new opportunities Embrace websites and online marketing — build a website that drives customers to you, and use online tools and search engines to generate business
Download or read book The Almanac of Fundraising Ideas written by Joe Didonato and published by Westfield Enterprises LLC. This book was released on 2010 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Teen Drinking Prevention Program written by and published by . This book was released on 1995 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Average is Always Wrong written by Ian Shepherd and published by Harriman House Limited. This book was released on 2020-09-22 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everywhere you look people are talking about data. Buzzwords abound – ‘data science’, ‘machine learning’, ‘artificial intelligence’. But what does any of it really mean, and most importantly what does it mean for your business? Long-established businesses in many industries find themselves competing with new entrants built entirely on data and analytics. This ground-breaking new book levels the playing field in dramatic fashion. The Average is Always Wrong is a completely pragmatic and hands-on guide to harnessing data to transform your business for the better. Experienced CEO and CMO Ian Shepherd takes you behind the jargon and puts together a powerful change programme anyone can enact in their business right now, to reap the rewards of simple but sophisticated uses of data. Filled with practical examples and case studies, readers will come away with a powerful understanding of the real value of data and the analytical techniques that can drive profit growth.
Download or read book The Club Woman written by and published by . This book was released on 1902 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Successful Customer Relationship Marketing written by Bryan Foss and published by Kogan Page Publishers. This book was released on 2001 with total page 554 pages. Available in PDF, EPUB and Kindle. Book excerpt: A handbook on customer relationship marketing. Successful Customer Relationship Marketing explores what companies all over the world are doing and shows what tools and techniques are actually bringing results. It is divided into four parts: Customer Knowledge; Strategy and Technology; Implementation; and Sector Studies.
